Benihana - Maple Grove, MN

3.8
3349 Reviews
$31 to $50
Japanese
***WE WILL STILL BE OFFERING DELIVERY, CURBSIDE, AND TAKE OUT DURING THIS TIME***

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Maple Grove is located in the Fountains at Arbor Lakes. Although reservations are not required, they are recommended. Take a break from your busy day around Arbor Lakes and prepare for a dining experience unlike any other at one of our 18 teppanyaki tables. Watch as our chefs display their skills as you become part of the show, or pull up a seat at our sushi bar for one of our specialty rolls, nigiri, sashimi, and appetizers.

Support Benihana - Maple Grove, MN during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 3349 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
4.3
food
3.6
service
3.7
ambience
3.6
value
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MM
MattM
Minneapolis
1 review
Dined a day ago
Overall2food3service1ambience1

The cleanliness, service and ambience were less than stellar. Very disappointed.

PG
PageG
1 review
Dined 2 days ago
Overall1food3service1ambience1

Under staffed. Put us at a table that was to crowded. Food was a little overdone. Burnt. Very disappointed. Probably will not be back.

Z
Zazilb
Minneapolis
1 review
Dined 2 days ago
Overall1food2service1ambience3

Poor service, it took de a long time to get the order and the food

Benihana - Maple Grove, MN
Responded 14 hours ago

Dear Zazilb We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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A
Adam
Minneapolis
1 review
Dined 2 days ago
Overall2food2service3ambience3

I get they are understaffed, but we, waited over an hour for our chef to show. We ended up beign there for about 3 hours..

Benihana - Maple Grove, MN
Responded 15 hours ago

Dear Adam Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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GJ
GrantJ
1 review
Dined 3 days ago
Overall1food3service1ambience2

Worse experience ever.
Over seated. 9 at a 8 person table.
Slow service.
Poor and rude service
Didn’t get what was ordered.

Ever.

Benihana - Maple Grove, MN
Responded 2 days ago

Dear GrantJ On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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MW
vipMicheleW
Minneapolis
10 reviews
Dined 3 days ago
Overall5food5service5ambience5

Great food, as always. Sim was an excellent chef at our table.

Benihana - Maple Grove, MN
Responded 2 days ago

Dear MicheleW thank you so much for your feedback, we hope to see you back again soon!

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AT
AmandaT
1 review
Dined 3 days ago
Overall5food5service5ambience5

The food was excellent. The service was friendly. We made reservations in advanced being that’s the only way to get in, and in doing so our table was ready when we arrived there was not a wait or any over crowding. I was overall a great time. Would highly recommend this location

Benihana - Maple Grove, MN
Responded 2 days ago

Dear AmandaT On behalf of the Benihana team we look forward to serving you again!

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JW
JohnW
1 review
Dined 4 days ago
Overall3food5service1ambience5

The food is always amazing. Our reservation was at 8:45. We were seated on time. We sat for an hour until our chef arrived. Unacceptable. If it wasn't for John, our server, we would have left. The chef left the table 3 times for forgotten supplies. Very clumsy.
It will be awhile before we return

Benihana - Maple Grove, MN
Responded 3 days ago

Dear JohnW On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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S
Susan
Washington DC
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

I think sitting 9 to a table is just too many. Some folks in my group of 4 were done eating before I even received my main course. Almost too much. Chef was great. Just had a lot of meals to prep and prepare.

Benihana - Maple Grove, MN
Responded 2 days ago

Dear Susan We are happy to hear that you enjoyed the dining experience!

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K
Kathy
1 review
Dined 4 days ago
Overall1food5service1ambience4

Our service was horrible. The food was fantastic.

Benihana - Maple Grove, MN
Responded 3 days ago

Dear Kathy We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined 4 days ago
Overall5food5service4ambience5

Great food, fun atmosphere, I’ve missed this place

Benihana - Maple Grove, MN
Responded 2 days ago

Dear Guest On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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p
pennym
1 review
Dined 5 days ago
Overall4food4service3ambience4

drinks were very slow in coming, I ordered a second drink when the fried rice was served, got it as the bill was presented.

Bathroom looked like a tornado had hit it, no toliet paper, paper towels were every where and the waste baskets had not been emptied in some time.

Benihana - Maple Grove, MN
Responded 3 days ago

Dear pennym To better assist you, please contact us via our website with additional details.

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OA
OmarA
1 review
Dined 6 days ago
Overall5food5service5ambience3

It was an amazing experience, our chef Antonio was great! We are definitely coming back!!

Benihana - Maple Grove, MN
Responded 3 days ago

Dear OmarA Your feedback is appreciated. We will be sure to share your kind words with the team.

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OT
OpenTable Diner
1 review
Dined on October 14, 2021
Overall5food4service4ambience4

We went to celebrate my son’s birthday, they made the whole experience great despite them being very short staffed. We were all very impressed at how well the management and the whole staff handled everything.

Benihana - Maple Grove, MN
Responded 4 days ago

Dear Guest Thank you for celebrating your special occasion with the Benihana team!

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OT
OpenTable Diner
1 review
Dined on October 13, 2021
Overall1food5service1ambience1

It was birthday and we had 8:3pm reservation! Waitress took drink orders and didn’t receive them until 9:25pm. My adult son walked over to bar to place drink order and brought it to our table. Dinner started at 10pm…delicious once it arrived to our plates. In the midst of everything else upon leaving…my credit card became missing but she was able to charge the dinner. I had to cancel my credit card once I got home!!

Benihana - Maple Grove, MN
Responded on October 15, 2021

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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AL
AdamL
1 review
Dined on October 13, 2021
Overall5food5service5ambience5

We went to celebrate a birthday as is our family tradition. The staff were absolutely wonderful. I know how hard it is right now working in a restaurant with staff shortages and people being demanding like we haven't been and are still going thru this pandemic. We were seated right on time for our reservation. Our server introduced herself and told us she was training and had her trainer with her. She did a really good job despite only being her 2nd day. Sim our chef was super friendly and entertaining. Appetizer and bar service may have been a little slower than normal, but again every business is struggling to keep up right now and it didn't bother us a bit. If anything it maybe made the evening more relaxed and not feel so rushed. Thanks to all the staff for making it another memorable birthday and we can't wait to come back soon.

Benihana - Maple Grove, MN
Responded 4 days ago

Dear AdamL Thank you for celebrating your special occasion with the Benihana team!

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LR
LindseyR
1 review
Dined on October 13, 2021
Overall1food1service1ambience1

We came for a birthday and got the worst service I’ve ever had eating out. It took two hours to get our drinks, we everyone at our table had to keep clearing their own plates and get their own to go boxes. Server was bad, manager was bad, it was also first time for our chefs who overcooked all the seafood, the filet mignon had no flavor. Would not go back again.

Benihana - Maple Grove, MN
Responded 5 days ago

Dear LindseyR On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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D
vipDawn
Minneapolis
144 reviews
Dined on October 13, 2021
Overall2food5service1ambience3

Sad situation. The restaurant kept seating tables yet it was obvious there was not the staff to handle the load. We sat almost an hour before HALF of our beverages arrived. Our server was under-trained. She did not even know the menu well. We did not receive our accurate drink order, had to go to the bar ourselves, and never received our dessert. It was a mess. Then to make matters worse when the manager got involved, he comped one couple’s whole bill but only 50% for the rest of us. It was so weird. We know we are in a pandemic. Half of our table is in hospitality so our expectations were in line. Yet guests kept being seated, no service, they would leave, and we watched the whole thing happening. The food was good. That is it. The birthday celebration was a flop.

Benihana - Maple Grove, MN
Responded on October 15, 2021

Dear Dawn On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
OpenTable Diner
Minneapolis
1 review
Dined on October 13, 2021
Overall5food5service5ambience5

Dinner with friends for a fun dinner out. Our waitress was energetic and felt the vibe of the group, she made our experience that much more enjoyable. Our chef was great and was attentive to any needs. Always recommend.

Benihana - Maple Grove, MN
Responded on October 14, 2021

Dear Guest We appreciate you dining with Benihana, thank you for the kind words!

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MJ
MikeJ
1 review
Dined on October 12, 2021
Overall5food5service5ambience5

Awesome: service and staff did an excellent job with our party

B
Bullocou
Minneapolis
7 reviews
Dined on October 12, 2021
Overall3food4service3ambience3

It's a hard time right now with Covid-19. So short staff, everything is a wait, even if you have reservation. We sat at the bar and when the bartender could finally get to us, the food and drinks were great. You could tell the place was overwhelmed.

Benihana - Maple Grove, MN
Responded on October 14, 2021

Dear Bullocou We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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DR
DouglasR
1 review
Dined on October 12, 2021
Overall1food3service3ambience1

Food prep was boring and each part of the food was presented too far apart. The rice never showed up in time and the mushrooms abs onion were cold by the time the meat got done.

Benihana - Maple Grove, MN
Responded on October 14, 2021

Dear DouglasR On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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PD
PatriciaD
1 review
Dined on October 12, 2021
Overall5food5service5ambience5

We had a birthday dinner at Benihana and everything was excellent. Can’t wait to back, it had been a fews years since I had dinner there.

t
viptimkc311
Kansas City
4 reviews
Dined on October 10, 2021
Overall4food5service2ambience3

We had a reservation at 5:45 pm. Due to staffing issues, we weren't sat until 6:15, and didn't have a cook start making our food until about 7:00. The food was great, but the wait was not.

Benihana - Maple Grove, MN
Responded on October 14, 2021

Dear timkc311 We appreciate you dining with Benihana, thank you for the kind words!

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AH
AnnH
1 review
Dined on October 10, 2021
Overall5food5service5ambience5

Great experience. I love coming here for special occasions.

Benihana - Maple Grove, MN
Responded on October 14, 2021

Dear AnnH Thank you for celebrating your special occasion with the Benihana team!

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OT
OpenTable Diner
1 review
Dined on October 10, 2021
Overall4food5service5ambience3

Would have been nice to know ahead of time that our reservation was going to be pushed back due to lack of staff. Shouldn’t have a reservation at 5 and have to wait until 5:30 for the hibachi grill.

a
amye
Minneapolis
2 reviews
Dined on October 10, 2021
Overall3food2service4ambience3

Just was not as good as usual and we are used to getting our rice first

Benihana - Maple Grove, MN
Responded on October 12, 2021

Dear amye We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined on October 9, 2021
Overall1food3service1ambience1

We made reservations for 3:30. We arrived on time. The hostess wouldn’t seat us until we waited at least 15 min. We then sat at our table for an additional 30 min before the chef arrived. The restaurant is dirty- floor is slippery from oil, the wallpaper is peeling, the decor is visibly dirty/dusty. The chef was a nice guy but his energy level and skill level was low. The chicken was dry, the veggies dripping in oil. Our bill was $225 and the whole experience was a disappointment. The kids said “Benihana used to be like Christmas! A fun experience. This just took a long time and was boring but at least the food was good.”

Needless to say, we won’t be back.

Benihana - Maple Grove, MN
Responded on October 11, 2021

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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AP
AprilP
1 review
Dined on October 9, 2021
Overall1food5service1ambience1

The host who worked 10/9/2021 @230 was the rudest host I ever come I contact with in a restaurant! Inconsiderate and for my father 50th bday lunch was nothing we expected!!! Worse service . We checked in with her and knowing there were 2 separate parties and avaliable setting for us to sit together but sat another family down with NO reservation! We knew would possibly not sit close together but with her knowledge of a bday celebration she made little effect to be helpful or try to make this day special . Also told us herself she would call us over to sing happy bday and DID NOT! I will never attend this Benihana’s! And my family was very disappointed . Cook was amazing and fun and friend . Host was Horrible and rude!!!! Have someone friendly represent you! This lady should not be working as a front house staff!!

Benihana - Maple Grove, MN
Responded on October 11, 2021

Dear AprilP On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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KB
KarenB
Minneapolis
7 reviews
Dined on October 9, 2021
Overall3food4service4ambience2

Place looks tired and is sticky all over doors, chairs etc. Could use an update. Enjoyed food but was expensive to me. Really enjoyed the plum wine. Staff was good.

Benihana - Maple Grove, MN
Responded on October 11, 2021

Dear KarenB Thank you for your feedback! Come back soon!

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JM
JM19
Minneapolis
1 review
Dined on October 9, 2021
Overall3food3service3ambience2

It was very loud and our server seemed to have too many tables.

Benihana - Maple Grove, MN
Responded on October 11, 2021

Dear JM19 On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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TB
TysonB
1 review
Dined on October 6, 2021
Overall5food5service5ambience5

Great people, and the Chef was outstanding and very polite and nice!

Benihana - Maple Grove, MN
Responded on October 8, 2021

Dear TysonB thank you so much for your feedback, we hope to see you back again soon!

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AN
AnthonyN
1 review
Dined on October 5, 2021
Overall2food4service1ambience1

Horrible service! Couldn’t get a refill to save my life as well as all the dirty dishes left behind at the table until I complained to get them removed. The restrooms were filthy.

Benihana - Maple Grove, MN
Responded on October 7, 2021

Dear AnthonyN On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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SS
SonjaS
Minneapolis
1 review
Dined on October 3, 2021
Overall4food4service4ambience4

We were running behind due to an accident on the freeway but they still managed to seat us

l
lisams
1 review
Dined on October 3, 2021
Overall3food4service2ambience2

Food was good as usual but very slow service. Waited 40 min at our table just for them to START our food. Long wait. Chef was a bit clumsy and spattered a few of us with food.

Benihana - Maple Grove, MN
Responded on October 5, 2021

Dear lisams We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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SY
ShariekaY
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

Thank you all for everything you do to make our birthdays so special.

Benihana - Maple Grove, MN
Responded on October 6, 2021

Dear ShariekaY Thank you for celebrating your special occasion with the Benihana team!

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CT
CodiT
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

Benihana is always a wonderful experience, fun show with great food!

Benihana - Maple Grove, MN
Responded on October 7, 2021

Dear CodiT On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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p
phill797
1 review
Dined on September 30, 2021
Overall1food3service1ambience1

No hostess. Took too long to be seated. Reservation was at 7:45 pm and we did not sit down until about 8:15pm. Our waitress was working really hard but they were way too understaffed. Chef did not engage at all with us. Food was ok.

JC
JenC
1 review
Dined on September 29, 2021
Overall3food5service2ambience2

Food was good as usual but service is long. Took more than 2 hours and much of that was waiting…. For silverware, drinks, and the bill. I had to go to the front reception desk to pay.

RL
RodnishaL
1 review
Dined on September 28, 2021
Overall1food1service4ambience2

First off the food had no seasoning! The chef overcooked the chicken it was HARD! Food taste very bland and the sauce was disgusting the server was great but we will not be back this was the first time ever I paid for food and didn’t eat it or take a container to go.

FAQs

You can order delivery directly from Benihana - Maple Grove, MN using the Order Online button. Benihana - Maple Grove, MN also offers delivery in partnership with Postmates and Uber Eats. Benihana - Maple Grove, MN also offers takeout which you can order by calling the restaurant at (763) 315-0090.

Benihana - Maple Grove, MN is rated 3.8 stars by 3349 OpenTable diners.

Benihana - Maple Grove, MN does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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