Happy Mother's Day. Don't just give a gift. Give an experience like any other.
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Sunday, May 13, 2018
Went for my mom’s birthday, and seems like we weren’t alone. There were three other birthdays around us! Great spot for a group get together, special occasion or celebration. Food was delicious and our chef Castillo was great! Very entertaining and a nice week night treat.
always a birthday go to, the theater of the stomach, steaks great fun watching the chef put on a show
The food was delicious and the chef was very nice!!!
Its the worst thing I have ever experienced . They sit you at a table like sardines with no room to move and the floor has food all over it. Nasty!!!!
Seated promptly, not much waiting considering it was packed. Food was good. Kids loved it. Saturday night family dinner.
The chef that we had who I don’t recall his name was not interactive at all. The rice was not fully fried with lumps of white rice.
Fun evening out!
I selected that this was a birthday. The waitress did not ask who’s birthday it was but only acknowledged same. I would have liked the option of ordering a special birthday dessert. The children seated next to us were poorly mannered and very loud. The waitress seemed to be very busy and MIA yet the restaurant was hardly busy upon our arrival.
A dining event fun for children and a small bday party.
This is my third time going to Benihana, I love the way they prepared your food in front of you. This time I didn't feel to comfortable because the lady that took our order was very difficult to be understood. But our overall experience was nice.
Amazing cook, best Benihana in NY.
Service was excellent from the chef and the server. The chef was very entertaining . The server was very attentive to our needs and very pleasant to the customers. The lunch menu prices were reasonable and the food was very enjoyable. We decided to celebrate Valentine's Day a day earlier so the restaurant was not crowded. My husband and I really enjoyed having lunch at Benihana.
Our server was great, accomadating and professional while also being extremely friendly. Other than that, best I can say is our food didn't taste bad. Maybe I could say it tasted fine. Good enough...which is always what I'm going for when I i go out to dinner. At some point you can't rest on the legacy of your business name. The restaurant decor is worn and spartan and the state of the restrooms showed just how little some one cares about the establishment. Rather, they are all about volume and turnover of tables versus quality. The cost of dinner seems solely related to the idea that they are providing multiple dishes. That said, nothing was good enough to justify the cost. Over all, food decent, staff great, ambiance and value subpar.
Completely disregarded the customer
Excellent food, great show, but a little loud and always A LOT of kids, so more family-friendly than romantic dining.
The kids and I had a wonderful and entertaining time!
Disappointing. Celebrating a special birthday with seven family members. First, order for me was wrong but not a big deal. Then cook prepares an extra fried rice as only six of seven ordered it. He offered it to us but said we would be charged extra for it to our surprise, what else could they do with cooked rice. We declined. He also made extra small shrimp which typically would be shared amongst the table he left with it. The delay in the food prep found us with cold food with little taste. Considering the total check was about $350 the fact he would charge us for one small bowl of cooked rice and zbout six small shrimp we all thought was quite insulting. Considering the cost versus the quality and lack of customer service I could not recommend this restaurant.
The place needs help
Loud. No ambiance to speak of. But still the best hibachi around. Have to like Benihana, but we do. And, a good value.
Birthday dinner for my oldest tonight- we had 5 of her girlfriends with us. We were about 15 min early for our reservation, the restaurant had us seated within minutes. Our waiter was attentive and friendly. He asked who the birthday person was and made dinner special for her. He took a group picture and printed it for us to take home. Our chef Miguel was wonderful. He made us a great dinner, kept everyone’s attention, was entertaining, super friendly and made the evening very enjoyable all around.
Love this place
love it seafood is always great :).
The food was excellent and the chef was great. The night we went the service was not good though. First off we had given the water our birthday certificate for coupon which he forgot about. At the end of the meal, no birthday ice cream and pic as we usually get for birthday meals there, then took forever to fix the check because he didn't take the money off for the coupon. Overall service was lacking.
Extremely long wait for chef to show up. Second time this happened recently. Food was over salted to the point of being unpleasant.
The experience was great and the food and drinks were filling and delicious
I've been to others in the chain but not in quite a few years. We went for my son's 4th birthday and while the food was good, we couldn't help but feel like we were in an assembly line and being pushed to rush through our meal. We were ready to go, but then were left waiting for a while for the dessert and check which I would think they would be right on top of since they were clearing the table while we were still eating. The table next to us had a much more engaging cook, while ours was sweet, he didn't seem to do all the tricks others do. It didn't help that the family who sat with us had three kids all looking at screens the entire time, which we found rude to the cook. It would have been nice to have our waters refilled at least once as well. It was nice they took a birthday photo and printed it for us, but I wish they had taken one where at least one out of four of us was looking and smiling at the camera.
Took my friend to Benihana for her birthday. She and her daughter loved the food.
It was a special treat for my best friend.
Place was overbooked. They should really pay attention to detail when arranging the placing of customers. The waitress was very pushy and not inviting at all. The food will always be good hence it solely depends on the chef making it. However the cuisine is always the same. My partner and I left and ended up eating at the one in Westbury and it was AMAZING compared to the 2 stars I’m giving this location
We went for my bday
We were put all the way in the back! I had hair in my soup! The cook looked like he didn’t want to be there! No one sang Happy Birthday to me! The rice was hard the fried rice was awful! I wasn’t happy on my birthday!
Benihanna is always a great experience. Awesome place to have dinner with a big group of friends or family. The experience of the chef cooking your meal in front of you is always fun. The food is always great.
It was New Year’s Eve. I wanted to take my son (4 yrs old) some place different and fun. I was so glad I was able to get in to Benihana’s!! We had a blast and my son can’t wait to go back!! Great New Year’s Eve memories!!
A great time as always. The kids love the show and the food is delicious.
The food was made terrible, it really depends on which chef is making it.
Unfortunately, this time around we did not enjoy Benihana’s. Although it was not very busy, the service was not very good. It’s a very commercial restaurant and we go around 3 times a year to entertain the kids. They enjoy watching the cook prepare the food but this time around the experience was not fun. The food was minimal and the prices are too high.
Delicious, as always
99% of the time Benihana’s is *star service. But on this trip which was Christmas Day was a disappointment. Eating Dinner to the sounds of fire alarms was disappointing. And to hear it’s an ongoing issue just exasperates the problem. The food was fair at best and our chef was trying to hard and we all new it. Ohhhhhhh volcano and ho ho ho was annoying. We just figured he was tired and wanted to give a better service. And our meal was entered wrong and had to be refuted. We love love Benihana’s and. Can’t wait to give this location another chance!