Amazing cook, best Benihana in NY.
Service was excellent from the chef and the server. The chef was very entertaining . The server was very attentive to our needs and very pleasant to the customers. The lunch menu prices were reasonable and the food was very enjoyable. We decided to celebrate Valentine's Day a day earlier so the restaurant was not crowded. My husband and I really enjoyed having lunch at Benihana.
Our server was great, accomadating and professional while also being extremely friendly. Other than that, best I can say is our food didn't taste bad. Maybe I could say it tasted fine. Good enough...which is always what I'm going for when I i go out to dinner. At some point you can't rest on the legacy of your business name. The restaurant decor is worn and spartan and the state of the restrooms showed just how little some one cares about the establishment. Rather, they are all about volume and turnover of tables versus quality. The cost of dinner seems solely related to the idea that they are providing multiple dishes. That said, nothing was good enough to justify the cost. Over all, food decent, staff great, ambiance and value subpar.
Completely disregarded the customer
Excellent food, great show, but a little loud and always A LOT of kids, so more family-friendly than romantic dining.
The kids and I had a wonderful and entertaining time!
Disappointing. Celebrating a special birthday with seven family members. First, order for me was wrong but not a big deal. Then cook prepares an extra fried rice as only six of seven ordered it. He offered it to us but said we would be charged extra for it to our surprise, what else could they do with cooked rice. We declined. He also made extra small shrimp which typically would be shared amongst the table he left with it. The delay in the food prep found us with cold food with little taste. Considering the total check was about $350 the fact he would charge us for one small bowl of cooked rice and zbout six small shrimp we all thought was quite insulting. Considering the cost versus the quality and lack of customer service I could not recommend this restaurant.
The place needs help
Loud. No ambiance to speak of. But still the best hibachi around. Have to like Benihana, but we do. And, a good value.
Birthday dinner for my oldest tonight- we had 5 of her girlfriends with us. We were about 15 min early for our reservation, the restaurant had us seated within minutes. Our waiter was attentive and friendly. He asked who the birthday person was and made dinner special for her. He took a group picture and printed it for us to take home. Our chef Miguel was wonderful. He made us a great dinner, kept everyone’s attention, was entertaining, super friendly and made the evening very enjoyable all around.
Love this place
love it seafood is always great :).
The food was excellent and the chef was great. The night we went the service was not good though. First off we had given the water our birthday certificate for coupon which he forgot about. At the end of the meal, no birthday ice cream and pic as we usually get for birthday meals there, then took forever to fix the check because he didn't take the money off for the coupon. Overall service was lacking.
Extremely long wait for chef to show up. Second time this happened recently. Food was over salted to the point of being unpleasant.
The experience was great and the food and drinks were filling and delicious
I've been to others in the chain but not in quite a few years. We went for my son's 4th birthday and while the food was good, we couldn't help but feel like we were in an assembly line and being pushed to rush through our meal. We were ready to go, but then were left waiting for a while for the dessert and check which I would think they would be right on top of since they were clearing the table while we were still eating. The table next to us had a much more engaging cook, while ours was sweet, he didn't seem to do all the tricks others do. It didn't help that the family who sat with us had three kids all looking at screens the entire time, which we found rude to the cook. It would have been nice to have our waters refilled at least once as well. It was nice they took a birthday photo and printed it for us, but I wish they had taken one where at least one out of four of us was looking and smiling at the camera.
Took my friend to Benihana for her birthday. She and her daughter loved the food.
It was a special treat for my best friend.
Place was overbooked. They should really pay attention to detail when arranging the placing of customers. The waitress was very pushy and not inviting at all. The food will always be good hence it solely depends on the chef making it. However the cuisine is always the same. My partner and I left and ended up eating at the one in Westbury and it was AMAZING compared to the 2 stars I’m giving this location