Amazing cook, best Benihana in NY.
Service was excellent from the chef and the server. The chef was very entertaining . The server was very attentive to our needs and very pleasant to the customers. The lunch menu prices were reasonable and the food was very enjoyable. We decided to celebrate Valentine's Day a day earlier so the restaurant was not crowded. My husband and I really enjoyed having lunch at Benihana.
Our server was great, accomadating and professional while also being extremely friendly. Other than that, best I can say is our food didn't taste bad. Maybe I could say it tasted fine. Good enough...which is always what I'm going for when I i go out to dinner. At some point you can't rest on the legacy of your business name. The restaurant decor is worn and spartan and the state of the restrooms showed just how little some one cares about the establishment. Rather, they are all about volume and turnover of tables versus quality. The cost of dinner seems solely related to the idea that they are providing multiple dishes. That said, nothing was good enough to justify the cost. Over all, food decent, staff great, ambiance and value subpar.
Completely disregarded the customer
Excellent food, great show, but a little loud and always A LOT of kids, so more family-friendly than romantic dining.
The kids and I had a wonderful and entertaining time!
Disappointing. Celebrating a special birthday with seven family members. First, order for me was wrong but not a big deal. Then cook prepares an extra fried rice as only six of seven ordered it. He offered it to us but said we would be charged extra for it to our surprise, what else could they do with cooked rice. We declined. He also made extra small shrimp which typically would be shared amongst the table he left with it. The delay in the food prep found us with cold food with little taste. Considering the total check was about $350 the fact he would charge us for one small bowl of cooked rice and zbout six small shrimp we all thought was quite insulting. Considering the cost versus the quality and lack of customer service I could not recommend this restaurant.
The place needs help