Benihana - Mall of America

4.0
1719 reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Take a break from your shopping spree at Mall of America and see what makes Benihana the best thrill ride in the mall. Catch up with friends in our patio area tables located in the mall while enjoying one of our specialty sushi rolls or signature cocktails. Call to book your private party or next event for up to 120 guests in our private dining room. Located on the third floor next to Macy’s.
What 1719 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.3
food
3.8
service
4.0
ambience
3.8
value
Noise · Moderate
73% of people would recommend it to a friend
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OT
1 review
Dined 7 hours ago
Overall 5food 5service 5ambience 5

Awesome. Love the food as always

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KW
Minneapolis
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Service and food were amazing we can’t wait to go back

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S
1 review
Dined 2 days ago
Overall 1food 1service 1ambience 1

I love going there to eat the food is amazing but this time the food wasn’t good and didn’t have much flavor

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AD
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Great fun and food as always! It was my toddler first time going and he had a blast.

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M
Minneapolis
1 review
Dined on May 15, 2019
Overall 5food 5service 5ambience 5

Food and service was great. Chef was entertaining and the server attentive. Will be back.

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K
Minneapolis
3 reviews
Dined on May 15, 2019
Overall 5food 5service 5ambience 4

Great for special occasions. Samy was our chef, and Matthew was our wait staff. Both were fantastic. We had a great time.

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KM
1 review
Dined on May 14, 2019
Overall 3food 4service 3ambience 3

The food was very flavorful, however it was a little disappointing that we made reservations for 7:30pm, were seated immediately but the chef didn’t come to start making our food until about 45 minutes after we were seated, and might I add that our soup and salad wasn’t served until then either. We ended up spending 3 hours there and did not get full in the slightest. I had never been to Benihana before this, only Osaka, and although there was more flavor in the dishes at Benihana, at Osaka I’ll always get full, and have some left over as well. Furthermore it was shocking when the chef got the food mixed up and placed my boyfriends shrimp in a complete strangers plate. Despite the only so so experience, the management was nice enough to give us 50% off of our tab due to the long wait, and that was appreciated. The food was good enough to think about returning again, but we probably won’t go back to such a busy location, that could be why the experience wasn’t up to par with the expectations.

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TD
1 review
Dined on May 13, 2019
Overall 5food 5service 4ambience 5

-Had to dock a couple of points for hostess not remembering to bring our white rice... Very basic and not too hard, however, it was not until chef was near clean-up that it was discovered we had not received rice! A kind of apology was offered without too much concern. Definitely no recovery! Even the smallest gesture of recovery, i.e. an extra scoop of ice cream, an additional glass of cranberry juice on the house, etc would have more than made up for the Oops. After all, it was my birthday dinner and my husbands first visit! Otherwise, the chef was great, (old tricks were still fresh and exciting) and though forgetful, our hostess was very friendly (which would have made it easy for her to nail a recovery!) None-the-less, a good experience and the birthday club coupon made the visit special. We will visit again, Thank you!

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TK
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Are cook was great! Thanks Francisco and are waitress was as well, just can’t remember her name.

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MH
Minneapolis
2 reviews
Dined on May 12, 2019
Overall 4food 5service 4ambience 4

The food was excellent and the chef very entertaining. The server was friendly but had to be reminded about a) steamed rice two members of our party ordered, b) the ice cream dessert that came with the meal.

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CC
Minneapolis
1 review
Dined on May 12, 2019
Overall 1food 1service 1ambience 1

I was very displeased with the service we waited for over an hour to get any food, and our chef was extremely new and did not prepare the food properly. I will not be returning to this location anytime soon.

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OT
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

It was awesome

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TF
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

We had a great lunch!! Our cook did a great job, he interacted with everyone but really included my granddaughter. It was a great time. We have never been disappointed!!!

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YA
Minneapolis
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

very friendly staff, arrived early but seated right away

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SS
Minneapolis
2 reviews
Dined on May 10, 2019
Overall 5food 5service 5ambience 5

We had a wonderful time and the food was out standing!

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OT
Omaha
1 review
Dined on May 10, 2019
Overall 5food 5service 5ambience 5

It’s was great

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OT
Minneapolis
1 review
Dined on May 5, 2019
Overall 3food 3service 2ambience 3

Waiter was very forgetful, sang Happy Birthday to the wrong person at the table and gave birthday dessert to wrong person. Also was very pushy at the end of the meal to clear the table.

Cook was difficult to understand and prepared m our steak medium well instead of medium rare.

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OT
Minneapolis
1 review
Dined on May 5, 2019
Overall 2food 3service 1ambience 5

Waited 45 minutes for our table.. and then an additional hour for them to come out to start making our food.

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ER
Minneapolis
8 reviews
Dined on May 4, 2019
Overall 5food 5service 5ambience 5

Food and see is always amazing
Staff always friendly
Our chef cooked everything to perfection

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TL
1 review
Dined on May 4, 2019
Overall 2food 5service 2ambience 4

Service was terrible. 35 minutes after our reservation time we still were sitting with no drinks and they had not taken our order. The waitress brought out the wrong food, forgot my drink and was flustered with another table. It ruined our experience and they did nothing to make it right.

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SA
1 review
Dined on May 4, 2019
Overall 2food 2service 3ambience 3

Not a very pleasant dining experience. Soup was cold. Vegetables were still hard. Very little seasonings on any of the food. I had to ask for butter because the chef wasn't adding it so everything was dry. My son didn't get his corn from the kids menu even after I asked twice. I didn't get my shrimp appetizer. I ordered from the dinner menu during the lunch hour so I guess they don't consider that. I ended up talking with the manager but still left feeling unhappy. The manager told me I should have called her to the table to tell her while this was all happening. I'm not comfortable drawing attention to myself in front of other guests and the chef who was clearly the one making all the mistakes. It's not in my nature to even complain and to do so in front of everyone isn't the way I wanted to handle it. I've been enjoying this restaurant for many years and this is my first bad experience. I'm thinking we should just start going back to the Maple Grove or St. Louis Park location.

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OT
1 review
Dined on May 4, 2019
Overall 1food 1service 1ambience 3

I had a reservation for 11am, wasn’t seated until 11:10. We sat down and our server asked for our drink order. It took at least 15-20 min to get our drinks. When needing another one, it took an additional 15 minutes. The third time around I had to go to the bar and get my own because he was no where to be found. The chef looked new, young, and inexperienced. Our food was bland. Vegetables were undercooked and steak was over cooked. We ordered dinner for lunch and I wasn’t offered my tea or ice cream. We were the only table in the restaurant and the server was never around to check on us. I visit Benihana’s all over the country, and if this was my first visit I would never come back again. Very poor and waste of $130.

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JK
1 review
Dined on May 2, 2019
Overall 1food 1service 1ambience 1

This is the absolute worst Benihana I have ever been too! The chef tried to feed us raw slimy chicken last time and took almost 2 hours before he started cooking. We had to get up and walk out because of how unsanitary it was. So we obtained a gift card from the manager promising better service next time and told me if I wanted a good chef I should request it on open table. So we did and low and behold the chef was great, but the service was very poor. Orders we screwed up at the whole table I didn’t get my extra chicken fried rice and the watt is was so new that you could tell she was over whelmed and spilled water all over my girlfriend. Always something with the MOA location if you want great food and service I would highly recommend going to Golden Valley MN location.

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SB
1 review
Dined on May 2, 2019
Overall 3food 2service 2ambience 2

Reservation at 6:30pm and arrive at 6:25pm, but not seated until 6:55pm because we were waiting for other people to be seated at the table. So the two of us plus another couple waited for a group for 30 mins that stoill never made it. Why have a reservation if it will not be honored or you still have to wait. Had I known, I would have made a 6pm reservation. I know my daughter arrived at a reservation 5 mins late before and they told her she had to reschedule for another day. Why the inconsistency????

Also, the server assigned to our table was not knowlegeable of the menu and did not volunteer to follow up and ask. She just made up some stuff that was clearly inaccurate based on the menu itself. She was a nice person, just needing more assistance as she got up to speed. I would think that wouldn't be a problem with the 4 gals that just stood hanging out at the hostess desk doing exactly NOThiNG!

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BM
Minneapolis
1 review
Dined on May 2, 2019
Overall 3food 4service 3ambience 3

we had a female cook for the first time ever and we go at least twice a year. She did a great job, i can't remember her name but i think she said she was the only female cook.

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H
1 review
Dined on May 1, 2019
Overall 2food 4service 1ambience 3

Worst Benihana experience I've ever had. Management nor corporate has an ear open about it either. It seems like there were about 10 too few employees and the ones that were working were tripping over themselves and sacrificing quality for quantity. Took us 50 minutes from time of reservation to get the soup. Just a poor experience at a mismanaged location.

Our chef was talented and the food was good. The disaster taking place at this location was not his fault.

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MH
1 review
Dined on May 1, 2019
Overall 4food 4service 3ambience 5

First time visit for both myself and my daughter and it was for her birthday dinner. Our server Z. seemed to be stressed & distracted. I felt like it was an annoyance to him to ask for something (our white rice that we didn’t receive at first or taking away dishes to make more space). Really liked our chef C. Overall we had a good experience, there were 3 birthdays at our table alone, including my daughter. Would recommend to anyone.

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B
1 review
Dined on April 30, 2019
Overall 2food 4service 2ambience 2

I've come here twice and both times were okay at best. The first time was 2 years ago, so I had hoped the experience would be better. Our server was very slow and forgot to bring out everyone's white rice until after their meals were at this point cold. The cook was really new, which was fine. But every trick he tried to do, he failed at which made the show less enjoyable. I've also been to other hibachi where they do fun things like quirt saki in your mouth and put on more of a show. Could up the fun factor.

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OT
1 review
Dined on April 30, 2019
Overall 1food 1service 1ambience 1

No I would not service was slow was getting a different veggie and my server totally forgot about it only at the end of my meal was offered something no manager bother to stop by and apologize for her error not worth value for the price you pay for the little bit of food you get and FYI you should really have a substitution for people who get sick for eating onions and zucchini and no upcharge for corn which I did not get.

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JJ
1 review
Dined on April 30, 2019
Overall 5food 5service 5ambience 5

Loveeee3ee3eeeeeeeeeeeeeeeeeeeeerreee this place. B

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H
Minneapolis
1 review
Dined on April 29, 2019
Overall 3food 5service 1ambience 3

Our service was incredibly poor, server must have been new or having a bad day. You could feel the tension in the room between all the servers and management was wandering from table to table to apologize.

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OT
Minneapolis
1 review
Dined on April 29, 2019
Overall 1food 5service 1ambience 4

We always come here for birthdays and special events. Our chef was amazing but our server was horrible! He never filled our drinks the chef went and filled them for us. Neither party got their appetizer till mid meal and they were cold. We also watched our server give our appetizer away to the table next to us and never noticed until we told him at the end of our meal. It also took us 30 minutes to close our bill since our server forgot to add our coupon. Our food was amazing and the chef was very helpful but the service was awful.

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CP
1 review
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

Best steakhouse I’ve ever been to. Would absolutely go again.

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OT
Milwaukee
16 reviews
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

Perfect my twins loved it and the food was made perfect!

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SL
1 review
Dined on April 26, 2019
Overall 2food 5service 1ambience 4

Our server Sarah I think her name was, got us one drink the whole entire dinner, she never came by and checked on us again. My fiancé had to go have someone look for her when we were done with our meal to pay the bill. We were all so thirsty at the end of the meal.

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JF
Minneapolis
1 review
Dined on April 24, 2019
Overall 3food 3service 2ambience 3

There was a scuffle going on at the next table and it really ruined our evening as well as the server's evening.

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TN
Minneapolis
1 review
Dined on April 24, 2019
Overall 5food 5service 5ambience 4

Awesome service. Ty was a great waitress & the chef was very entertaining and engaging. My clients had a wonderful time which made us very happy. They are already talking about us doing this again.

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OT
Columbus
4 reviews
Dined on April 23, 2019
Overall 5food 5service 5ambience 5

Food was delicious. The waitress was very professional.

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OT
Minneapolis
1 review
Dined on April 22, 2019
Overall 5food 5service 5ambience 5

Very nice time! First time at Benihana, would definitely so back!

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OT
1 review
Dined on April 21, 2019
Overall 4food 4service 3ambience 4

Fantastic food. Waitress was subpar. A bit slow and didn’t know what beers were available. She was friendly. Man tending bar was phenomenal. A bit expensive and they do seem to up-charge for everything. Filet mignon, chicken, shrimp, soup, crunchy shrimp roll, & shrimp fried rice, & sauce fabulous as always.

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