Benihana - Mall of America

4.2
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1912 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Take a break from your shopping spree at Mall of America and see what makes Benihana the best thrill ride in the mall. Catch up with friends in our patio area tables located in the mall while enjoying one of our specialty sushi rolls or signature cocktails. Call to book your private party or next event for up to 120 guests in our private dining room. Located on the third floor next to Macy’s.
What 1912 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.4
food
3.9
service
4.1
ambience
3.9
value
Noise · Moderate
79% of people would recommend it to a friend
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JD
1 review
Dined 6 days ago
Overall3food3service3ambience3

Very average. Nothing spectacular for the price. I have frequented several hibachi places and they are always awesome. This left a bit to be desired.

OT
1 review
Dined on December 1, 2019
Overall1food2service1ambience2

Brand new chef that was quiet, kept to himself, slow and unentertaining. Forgot to cook one diners food. Drink service was slow. Food taste was so so. Food quality and quantity was poor compared to other similar restaurants. Wouldn’t recommend.

Benihana - Mall of America
Responded 5 days ago

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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DM
Minneapolis
1 review
Dined on November 30, 2019
Overall5food4service3ambience3

Nice setting and lighting; modern. Good food, the chef really amused my sons. Everyone at table was a joy to be with.

Benihana - Mall of America
Responded 3 days ago

Desmon, We are happy to hear that you enjoyed the dining experience!

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CC
Minneapolis
8 reviews
Dined on November 29, 2019
Overall1food1service1ambience1

Slow service for lunch, and not up to par for Benihana.

Benihana - Mall of America
Responded 6 days ago

Christopher, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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A
Minneapolis
4 reviews
Dined on November 27, 2019
Overall3food4service2ambience4

Service was super slow. Waited for almost 45 minutes for them to start our meal. Overall dinner took almost 2 1/2 hours. Seems like service is not as consistent as Golden Valley location. Only go to MOA because it’s much closer. Not my first experience dealing with this at this location. Food was very good.

Benihana - Mall of America
Responded 6 days ago

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
Minneapolis
1 review
Dined on November 27, 2019
Overall5food5service5ambience5

Love eating dinner here

Benihana - Mall of America
Responded 3 days ago

Thank you so much for your feedback, we hope to see you back again soon!

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OT
Minneapolis
17 reviews
Dined on November 27, 2019
Overall5food5service5ambience5

Another great birthday celebration at Benihana Mall of America! I want to give a shout out to Chef Gabriel. We don’t have any food allergies in our family but another group at our table did. He was excellent in letting them know which items were okay and which ones weren’t for them. Kudos to your staff for handling that so well.

Benihana - Mall of America
Responded 3 days ago

Thank you for celebrating your special occasion with the Benihana team!

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OT
1 review
Dined on November 26, 2019
Overall4food5service3ambience4

Server was new, had to make salads and soup by himself. No expo person according to manager.

Benihana - Mall of America
Responded 3 days ago

We're sorry to hear this. Your feedback will be shared with our team for improvements. Arigato.

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g
Minneapolis
5 reviews
Dined on November 25, 2019
Overall4food5service4ambience5

I know it's a sign of the times but the chef would be more interactive if everybody would put there phones away. Maybe the waitress could disclose this fact at drink order.

Benihana - Mall of America
Responded 3 days ago

G, thank you so much for your feedback, we hope to see you back again soon!

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OT
Minneapolis
1 review
Dined on November 25, 2019
Overall2food4service1ambience4

I felt bad for the waitress. Benihana booked too many reservations for her to handle. Three tables were waiting for their checks and we left before our kids got their ice cream. Not to mention we got our own to-go boxes.

Benihana - Mall of America
Responded 6 days ago

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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JH
Minneapolis
1 review
Dined on November 25, 2019
Overall5food5service5ambience5

Birthday party

Benihana - Mall of America
Responded 3 days ago

Jon, Thank you for your feedback! Come back soon!

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KD
Minneapolis
1 review
Dined on November 23, 2019
Overall5food5service5ambience5

Our Server Safe was extremely attentive and personable. Our cook Lucas was awesome! He was fun and cooked great. We were celebrating my daughter's boyfriend who had never been to Benihana before. This is his new favorite place. Thanks for making his birthday unforgettable!

M
Minneapolis
4 reviews
Dined on November 22, 2019
Overall4food5service4ambience5

Entertaining and a lot of food. Lots of leftovers!

DZ
1 review
Dined on November 20, 2019
Overall5food5service4ambience5

Short on staff made our wait a little lengthy but staff handle things very well. We also had time to make new friends at our table while waiting. Chef and wait staff were awesome & apologized for the long wait. Overall experiance was fantastic! We will be back.

LK
1 review
Dined on November 19, 2019
Overall4food5service4ambience5

The service was great. My only issue was that I did not receive my $30 off birthday voucher in time from benihana to use this voucher for my birthday dinner. Spending over $200 on this dinner for myself & my party that $30 voucher would have helped some.

m
Minneapolis
2 reviews
Dined on November 18, 2019
Overall5food5service5ambience2

Too Loud :( The place was packed on a Monday night.

OT
Charlotte
1 review
Dined on November 17, 2019
Overall2food4service2ambience4

We waited 50 minutes for our chef to finally come (our salads/soup were long gone by then). Then his “performance” was more of a rushed, let me get this done vs. the normal energetic show the chefs put on. We have gone to this restaurant every year where we come to Mall of America, but think we will go elsewhere next time.

Benihana - Mall of America
Responded on November 26, 2019

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
Minneapolis
1 review
Dined on November 15, 2019
Overall2food2service1ambience1

The service was terrible. It took a significantly long time for the server to even come to the table initially. He was also very slow with checking back or bringing additional drinks. My daughter was the only one at the table to order Ice cream and he plopped down the wrong flavor and we couldn’t let him know because he was gone before before we could say a word.
Additionally, the bathrooms were super dirty and poorly stocked. The entire restaurant was messy and dirty. For the price, would never come back or recommend.

Benihana - Mall of America
Responded on November 18, 2019

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
Minneapolis
1 review
Dined on November 15, 2019
Overall4food5service3ambience4

We had dinner reservations, got there 5 mins early, and had to wait 15 minutes to be seated. Frustrating when you make reservations weeks ahead of time. Also felt like the service was ok, it was “just another day” for them, didn’t seem special

Benihana - Mall of America
Responded on November 21, 2019

We are happy you enjoyed the Benihana experience! Come back soon!

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OT
Minneapolis
18 reviews
Dined on November 15, 2019
Overall5food5service5ambience5

Great place for a birthday party for kids of any age!

Benihana - Mall of America
Responded on November 21, 2019

Thank you for celebrating your special occasion with the Benihana team!

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B
Minneapolis
3 reviews
Dined on November 14, 2019
Overall5food5service5ambience5

I eat here probably 1-2 times a month .
Love this place

Benihana - Mall of America
Responded on November 21, 2019

Bob, On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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TM
1 review
Dined on November 14, 2019
Overall5food5service2ambience5

We ordered some extra zucchini for my daughter when the waitress took our order, but we didn't get the zucchini until we were almost done eating. The chef didn't have the extra zucchini and it took a long time before someone eventually brought to him to cook for us.
Also, we were celebrating two birthdays, but they didn't offer to take a picture for us.

Benihana - Mall of America
Responded on November 21, 2019

Tom, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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AT
1 review
Dined on November 13, 2019
Overall2food2service1ambience2

I love Benihana, but not at MOA. The service was horrible. When the waiter was a visually I reworked and not caring, he asked for help from his manager in front of our table. She pretty much told him tough luck. It was super loud and being I was needing a drink of some sort the entire time, the experience was ruined. Won’t go back there even if I was paid.

Benihana - Mall of America
Responded on November 18, 2019

Alissa, on behalf of our team here at RA Sushi, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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MC
San Francisco
2 reviews
Dined on November 13, 2019
Overall5food5service5ambience5

Great service and amazing chef!

Benihana - Mall of America
Responded on November 21, 2019

Madison, We are happy to hear that you enjoyed the dining experience!

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K
Minneapolis
1 review
Dined on November 11, 2019
Overall2food4service1ambience1

We have decided that if we are going to go to Benihana, we will go to the one in Golden Valley. The one at MOA while convenient, lacks any of the service/ambiance to make the price worth it. The wait staff was alright, the chef was not good, and the food was less than superior.

Benihana - Mall of America
Responded on November 18, 2019

Katie, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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YU
1 review
Dined on November 11, 2019
Overall3food4service3ambience3

The food was good but I felt pressure to eat. I like to eat my food when everything is on my plate not as they give me and as soon as the cook finished the server told us we had 10 minutes to finish eating we just said okay but he was just standing there watching us eat and waiting for us to be done

Benihana - Mall of America
Responded on November 18, 2019

Yeimi, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
Minneapolis
1 review
Dined on November 10, 2019
Overall5food5service5ambience5

My grandsons asked to dine there as my Halloween present to them

ER
Minneapolis
11 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

Everything is always great. Especially at MOA location

U
Denver
2 reviews
Dined on November 8, 2019
Overall2food3service2ambience1

Our server took at least 20 minutes to offer us drinks, by the time we finally got our drinks the people next to us had already left. They forgot to bring one of our waters we asked for. Oh and they had a glue trap (like for bugs and vermen) under the table just sitting out where your feet would go and it got stuck on my boyfriends shoe, and was impossible to remove it actually ruined his shoes, the staff just look at us while we “tried” to remove it and did nothing. The manager actually paid for our food because of it. However because of this we will not be going back sadly.

JS
Minneapolis
3 reviews
Dined on November 8, 2019
Overall3food3service3ambience4

Food was good. Service was slow as was the chef. He must have been new as he only cooked one thing at a time. Some people were done eating before others had their food.

SW
1 review
Dined on November 6, 2019
Overall2food2service1ambience3

For our first time there we were very disappointed. The rice was overcooked, the service was not the greatest. One person at our table asked if maybe she went on break since she was gone for so long. We were expecting a show as we have seen the chefs put on shows in recent times walking by the restaurant. Our chef cooked our food and left. Not very talkative either. We waited a long time to check this place out and left feeling bummed it was not at all what we anticipated.

T
1 review
Dined on November 3, 2019
Overall3food5service2ambience4

We got a dirty cup for our drink.....our waitress wasnt the fastest, she did fix it. But s0ent alot of time across the room talking.....so we waited along tome waiting for her to be done chit chatting. Our chef was amazing, interactive w us. We had a party of 10 so ran our of sauce and because our waitress was always mia, he wasnt able to ask for extras when We needed them.

JB
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

Food was delicious and our hibachi chef was great! It was a great date night!

MM
1 review
Dined on November 2, 2019
Overall1food5service1ambience1

Our waitress just had to many jobs to do at once and she was very rude and impatient when asking questions about the menu.

y
1 review
Dined on November 1, 2019
Overall2food1service3ambience1

The food was not that good very spicy should have went to a different restaurant i cannot believe I spent $100 on my wife birthday never eat at Benihana’s never again

OT
Chicago
2 reviews
Dined on November 1, 2019
Overall5food5service5ambience4

Fantastic chef and the food was delicious!

C
San Francisco
1 review
Dined on October 30, 2019
Overall1food1service1ambience1

I was very upset with this restaurant I came here for my 25th birthday it took so long for them to get us food and drinks and then I told him I had seafood allergies the chef made shrimp and put it right on my plate I could’ve died they didn’t accommodate me in any type of way they still made me pay for my meal I will never go here again

D
1 review
Dined on October 30, 2019
Overall5food5service5ambience5

Hospitality is always great here. The chef, the service, and the noise makes it feel like home. Thank you!

OT
1 review
Dined on October 26, 2019
Overall2food2service4ambience4

Unfortunately, Benihana’s uses an industrial seed oil (safflower) to cook their vegetables, rice, chicken and more. Industrial seed oils like safflower are rightfully gaining intense scrutiny due to their direct correlation with skyrocketing rates of heart disease in the U.S.

Until Benihana’s switches to oils that can take heat without oxidizing, causing arterial inflammation and over time, chronic diseases, we will not be eating there.

Benihana’s and other restaurants should consider safer oils like olive, palm, or avocado oil, even if it means charging a little more.

DH
1 review
Dined on October 24, 2019
Overall5food5service5ambience5

I think that it was great customer service shown and nice people that set at the table with us. I would like to visit again soon.

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