Benihana - Mall of America

4.2
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2029 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Take a break from your shopping spree at Mall of America and see what makes Benihana the best thrill ride in the mall. Catch up with friends in our patio area tables located in the mall while enjoying one of our specialty sushi rolls or signature cocktails. Call to book your private party or next event for up to 120 guests in our private dining room. Located on the third floor next to Macy’s.

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What 2029 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.5
food
4.0
service
4.2
ambience
4.0
value
Noise · Moderate
81% of people would recommend it to a friend
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SunShine
1 review
Dined on March 17, 2020
Overall5food5service5ambience5

Spicy chicken ND crunchy shrimp roll or steak ND chicken fried rice.

AG
vipAlanG
Minneapolis
15 reviews
Dined on March 15, 2020
Overall5food5service5ambience5

The food and atmosphere were great as always! well done!

P
danaP
Minneapolis
2 reviews
Dined on March 14, 2020
Overall3food4service4ambience3

To many children running without supervision.. Server was over whelmed with this table... Felt sorry for her.

Benihana - Mall of America
Responded on March 19, 2020

Dana, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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T
Teresa
1 review
Dined on March 12, 2020
Overall5food5service5ambience5

Our chef was excellent... seated quickly...food was terrific...

TW
TessaW
Minneapolis
1 review
Dined on March 11, 2020
Overall5food5service5ambience5

Server was good!
Chef Jose was amazing!
Everyone hand great food with no wait.

CD
CameronD
1 review
Dined on March 9, 2020
Overall5food5service5ambience5

Awesome!! Chef Jose was so fun. Highly recommend!

JW
JessicaW
1 review
Dined on March 8, 2020
Overall4food4service5ambience4

Delicious food, every time. I wish they allowed more substitutions on the items that come with meals. Excellent service, very attentive and detailed to ensure orders were correct.

Benihana - Mall of America
Responded on March 18, 2020

Thank you Jessica for sharing your feedback with us. We are happy to hear that you had a great experience.

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P
Prefernottosay
Minneapolis
3 reviews
Dined on March 8, 2020
Overall3food4service2ambience2

We had a kids birthday certificate - gave it to our server. Our server took drink orders and came back with kids cups instead of asking us which free mug we wanted. We had to ask again about it was told that they would speak to the manager about it. Didn’t hear anything after a few minutes and food order was taken. We had to go to the manager to get assistance on getting the mugs. I had to transfer the drinks from the kids cups into the mugs myself - they should have offered to refill them for us do we didn’t make a mess. Server seemed annoyed about assisting us. Quality of service has gone down hill at this location.

AP
AmyP
Minneapolis
8 reviews
Dined on March 7, 2020
Overall3food4service2ambience4

An experience in dining -- the food is always great! Service not always so much. Our soups were arriving before our beverages and this isn't the first time this has happened.

Benihana - Mall of America
Responded on March 11, 2020

Amy, With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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M
Margo
Minneapolis
11 reviews
Dined on March 7, 2020
Overall2food5service2ambience3

The food was fabulous as always. Our server and cook did great. The issue was the back log at the bar. We waited over 30 minutes for our first round of drinks. Luckily we were a large group and had lots to visit and laugh about so we filled the time but there was definitely something wrong.

Benihana - Mall of America
Responded on March 11, 2020

Margo, On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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MW
MaryW
Minneapolis
2 reviews
Dined on March 7, 2020
Overall5food5service5ambience5

Food as always was delicious. This is my mom's favorite restaurant. in fact she is going again on 3/9 for her birthday after I took her on 3/7.

Benihana - Mall of America
Responded on March 18, 2020

Fantastic Mary! We are happy to hear that you enjoyed the dining experience!

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OT
OpenTable Diner
Minneapolis
1 review
Dined on March 6, 2020
Overall4food5service4ambience5

Drinks and food were really good. Our chef was fun and very energetic. Our waiter was slow and screwed up our drink orders. Only came by once with water refills

Benihana - Mall of America
Responded on March 18, 2020

Thank you for your feedback! Come back soon!

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OT
OpenTable Diner
Minneapolis
2 reviews
Dined on March 6, 2020
Overall4food4service4ambience4

Seated with nice people. Large Amt of food so took home.
Wait staff attentive. Not cheap. $250 for 4

Benihana - Mall of America
Responded on March 18, 2020

Thank you for your feedback! Come back soon!

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OT
OpenTable Diner
Atlanta
1 review
Dined on March 6, 2020
Overall4food4service3ambience4

Overall was good. Cook was good, bUt the server was slow and rude

Benihana - Mall of America
Responded on March 18, 2020

Thank you so much for your feedback, we hope to see you back again soon!

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BH
BethH
Minneapolis
1 review
Dined on March 5, 2020
Overall5food5service5ambience5

Fun entertainment and delicious food! We all enjoyed the evening

VE
VickyE
1 review
Dined on March 4, 2020
Overall4food4service5ambience4

Chef was great! My steak was too fatty and I didn't care for the shrimp this time. Too fishy tasting. Always a great time though.

Benihana - Mall of America
Responded on March 18, 2020

Wonderful Vicky! We are happy you enjoyed the Benihana experience! Come back soon!

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OT
OpenTable Diner
Minneapolis
2 reviews
Dined on March 3, 2020
Overall5food5service5ambience5

Birthday celebration with family! Chef was fantastic, food was great and our waitress was prompt and friendly.

Benihana - Mall of America
Responded on March 18, 2020

We wish you a Happy Belated from the Benihana team! Come back soon!

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OT
OpenTable Diner
Minneapolis
1 review
Dined on March 1, 2020
Overall5food5service5ambience4

First time my husband was there and we celebrated his birthday!!

Benihana - Mall of America
Responded on March 11, 2020

Thank you for allowing us to be a part of the special occasion!

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DB
DeanB
1 review
Dined on March 1, 2020
Overall5food5service5ambience4

Cook as excellent and provided a great show. Had a great time

Benihana - Mall of America
Responded on March 11, 2020

Awesome Dean! Your feedback is appreciated. We will be sure to share your kind words with the team.

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OT
OpenTable Diner
1 review
Dined on February 29, 2020
Overall3food5service3ambience4

The food was amazing, but it took 2 hours from the time we were seated to complete our meal. While the meal is meant to be an experience, there was a lot of time just sitting and waiting for our server and chef.

Benihana - Mall of America
Responded on March 3, 2020

With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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N
Notcomingback
1 review
Dined on February 29, 2020
Overall1food5service5ambience1

We checked in early. The hostess was rude to us when we were attempting to check in. She scowled the whole time she was at the front. We heard our name called and walked up to the rude hostess who had two other customers with her. I asked if she called our name also, she repeated a different name that went with the two customers she had with her. I said oh I thought you said our name, she ignored me and walked off with the two other customers. We walked back to the hostess stand. I then asked the other hostess at the counter if she had called our name, she stated the other hostess who had walked off with two other customers HAD called our name. By now she was gone, the 2nd hostess had to walk our party back to where our table was. The first hostess was a total jerk. We won't go back. For spending as many dollars as you do there, don't hire a scowly faced unhappy woman who obviously does not want to do any work.

Benihana - Mall of America
Responded on March 3, 2020

On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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R
Rose
Minneapolis
1 review
Dined on February 28, 2020
Overall3food3service1ambience2

Server was rude and very poor service on her part, two of her colleagues made up for it Najir and Eric were very helpful and nice.

Benihana - Mall of America
Responded on March 2, 2020

Rose, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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V
Vicki
Las Vegas
7 reviews
Dined on February 28, 2020
Overall5food5service5ambience5

Food was good and chef was very accommodating! Prices getting a little high for how much you get!

Benihana - Mall of America
Responded on March 11, 2020

Fantastic Vicki! On behalf of the Benihana team, we are happy to have provided you with a 5-star experience!

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SM
StacyM
1 review
Dined on February 28, 2020
Overall5food5service5ambience5

Great food, and service. Love to eat here. My daughter loves it here too.

Benihana - Mall of America
Responded on March 11, 2020

Excellent Stacy! Your feedback is appreciated. We will be sure to share your kind words with the team.

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KS
KatieS
San Francisco
4 reviews
Dined on February 27, 2020
Overall4food4service4ambience3

The bartender was horrible. Very slow and forgetful.

Server was great, as well as his assistant. Chef was good as well, food was great.

My husband order a Beer the bartender took forever to get it out for the server. When the server went back the second or third time to check she told him they were out. My husband had already waited about 15 minutes for that beer. The bartender should have told that server right away so he could have said something sooner. The bar wasn’t that busy and we were in view of it. Also a $9 Bloody Mary is a little outrageous. There was nothing special about it.

Benihana - Mall of America
Responded on March 12, 2020

Thank you Katie, for your feedback! Come back soon!

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OT
OpenTable Diner
Minneapolis
1 review
Dined on February 26, 2020
Overall3food2service2ambience3

So we arrived on time and was seated in a timely fashion and out waiter was knowledgeable which was nice. The drinks were good and the atmosphere was nice. Out food was good, but I have had much better from Benihana. The amount for my coupon was incredibly high, as with out the coupon it would have still be extremely high. Then our waiter was taken away by a group of 14+ people as well. He was not happy about that when he returned to our table and it showed in his actions. Then it took another 15 mins to get the coupon applied to our ticket so that we could check out. My guest didn't want to give a tip, but I felt his frustration and it was not his fault for the mix up, so I did. It will me a while before we come back. But thank for the coupon.

Benihana - Mall of America
Responded on March 2, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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t
tristonalivia
Minneapolis
3 reviews
Dined on February 24, 2020
Overall4food4service4ambience4

Great Dinner at Benihana! Food was very good and very filling. We were celebrating our daughter's 21st birthday and everything was nice and it was a great birthday for her. Thank you

Benihana - Mall of America
Responded on March 12, 2020

Thank you for allowing us to be a part of the special occasion! Come back soon!

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OT
OpenTable Diner
Minneapolis
9 reviews
Dined on February 24, 2020
Overall5food5service5ambience5

From our server to chef - fantastic

Benihana - Mall of America
Responded on March 12, 2020

Thank you so much for your feedback, we hope to see you back again soon!

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SH
ShazanaH
1 review
Dined on February 23, 2020
Overall3food4service4ambience3

Was super not happy with the chef Lucas. He was rude and rushed the experience. I will not be returning to Benihana

Benihana - Mall of America
Responded on February 25, 2020

Shazana, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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SS
StormyS
1 review
Dined on February 22, 2020
Overall2food2service1ambience3

They must have been really short staffed, in looking around there were many full hibachi tables that were waiting for a very long time for a chef, us included. When we finally did get a chef, it was a rush job. I've been to the Golden Valley and the Maple Grove Benihanas several times and would recommend them but I would not recommend the one in Mall of America, go elsewhere, there are a lot to choose from that are better at MOA.

Benihana - Mall of America
Responded on February 28, 2020

Stormy, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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HK
HeatherK
1 review
Dined on February 22, 2020
Overall4food3service3ambience4

Just ok. Refills on beverages was slow. Interaction between chef and customers was minimal. Food was okay but not as good as other Hibachi restaurants we’ve been to.

Benihana - Mall of America
Responded on March 6, 2020

Thank you Heather, for your feedback! Come back soon!

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JD
JuDonnaB
Minneapolis
2 reviews
Dined on February 22, 2020
Overall3food4service3ambience4

They can work on their customer service at the front desk.

T
Thomas
1 review
Dined on February 21, 2020
Overall1food4service1ambience1

No. I came with a brand new, never used gift card and the waitress took it to the register and after 20 minutes she came back and said there was no money on it. Terrible experience

Benihana - Mall of America
Responded on February 25, 2020

Thomas, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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MD
MeaganD
1 review
Dined on February 20, 2020
Overall5food5service5ambience5

The food was great. The server was kind. Sammy the chef was very entertaining and we enjoyed his company on my birthday!

F
Fbreezy
1 review
Dined on February 19, 2020
Overall2food2service1ambience2

Waited almost 15 min after our reservation check for a table. Was sat and server greeted us and said she would be with us shortly. Another 15 min went by and she came back and got our drink orders and food orders as well. Waiter brought waters, soups and salads a little shortly after and our chef finally came out as well.

We ordered a sushi roll without avocado because I’m allergic and asked the sever again if there is avocado in here and she told me no. Luckily the group ate it before I did And told me not to eat it.

I finally was able to get a hold of our server and told her that if they could just get us a new one or just take it off the bill. She apologized and said she was going to have a new one remade.

We then also let our server know that we still haven’t received our bar drinks, she must have forgot which was fine but then still after bringing my drink, I told her we were still missing the other drinks at the table.

The hibachi chef was entertaining and the food was ok. However, through all of this, not one time did the manager come by and acknowledge anything.

When we walked out the restaurant, she was just sitting down and just said have a good night.

I dont put any fault in the server, but the manager should have either checked on the server to see if they were okay or even do a walk around to see if tables were okay.

We still left more than 20% on our bill but after this second not so great experience at this location, I think we would probably end up doing the drive to another location with better service from the restaurant.

Benihana - Mall of America
Responded on February 25, 2020

On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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S
Scooter
Minneapolis
1 review
Dined on February 18, 2020
Overall3food3service2ambience3

Spendy for the kids menus .

Chef was not very interactive

Benihana - Mall of America
Responded on February 25, 2020

Scooter, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined on February 17, 2020
Overall5food4service5ambience3

Great service!

Benihana - Mall of America
Responded on March 6, 2020

Your feedback is appreciated. We will be sure to share your kind words with the team.

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OT
OpenTable Diner
1 review
Dined on February 16, 2020
Overall5food5service5ambience5

Reservation is a must!!! It was our first time there. Good food and great hibachi show. Thought the prices were high thou.

Benihana - Mall of America
Responded on March 6, 2020

Thank you so much for your feedback, we hope to see you back again soon!

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NE
NicoleE
Minneapolis
1 review
Dined on February 15, 2020
Overall3food5service3ambience4

Even with a reservation, we waited nearly 45 minutes for our food. They seemed a bit under staffed the night we were there. Even with all of that, we still had a pretty nice experience.

Benihana - Mall of America
Responded on February 19, 2020

Nicole, we apologize for your experience. Your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our restaurants. Thank you for taking the time to share your review.

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OT
OpenTable Diner
1 review
Dined on February 15, 2020
Overall3food5service1ambience2

Waited 50 minutes just to get soup... Than my husband was served cold soup. Another 20 for a cook ....and after all said and done took 30 minutes just to get our checks back to sign

Benihana - Mall of America
Responded on February 19, 2020

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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FAQs

Benihana - Mall of America does offer delivery in partnership with Postmates. Benihana - Mall of America also offers takeout which you can order by calling the restaurant at (952) 594-6205.

Benihana - Mall of America is rated 4.2 stars by 2029 OpenTable diners.

Benihana - Mall of America does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

You can book this restaurant by choosing the date, time and party size.

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