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Steak And Lobster Xpx - Benihana - Mall of America, MN, Bloomington, MN

Benihana - Mall of America, MN

3.5
3.5
2876 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail in our beautiful bar and lounge.

Please note that a 20 percent service charge is added to all dine-in orders and 5 percent for take-out orders. Pursuant to Minn. Stat. § 177.23, subd. 9, this service charge is not a gratuity or the property of any employee. Your server will receive a portion of the service charge. No gratuity is expected, but if you want to give a gratuity to any member of the staff in cash, you’re welcome to do so.

Make a reservation

2 people

7:00 PM


Booked 67 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Postmates

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Hours of operation

    Lunch Daily 11:00 am–3:00 pm Dinner Mon–Sat 3:00 pm–10:00 pm Sun 3:00 pm–7:00 pm Happy Hour Mon–Fri 3:00 pm–6:00 pm

  • Phone number

    (952) 594-6205

  • Payment options

    AMEX, Diners Club, MasterCard, Visa

  • Dress code

    Smart Casual

  • Neighborhood

    Bloomington

  • Cross street

    3 floor inside mall, next to Macy's

  • Parking details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Vegan, Wine

What 2,876 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 4.1Food
  • 3.3Service
  • 3.7Ambience
  • 3.2Value

NoiseModerate

Loved For

  • Twin Cities / Minneapolis

    Good for Groups

  • Twin Cities / Minneapolis

    Most Booked

Sort by

Filters

  1. OT

    OpenTable Diner

    Minneapolis

    1 review

    1.0

    1 review

    Dined 2 days ago

    overall1food3service1ambience3
    Probably the worst benihana experience we’ve had. We were celebrating 3 birthdays. They were out of ALL tea. Most drinks were delivered timely. Two in our party ordered wine. Only one came, long after a mixed drink was delivered and only after telling the server we were missing some wine. At that time, it was said that they were out of the second type of wine. This should have been said when the wine was initially ordered! But it was almost like they didn’t even put the order in for the second glass of wine to begin with. Then, there was little to no show from the chef. He did the “I ❤️ U” with the rice but there was barely any interaction. No flipping shrimp tails. No egg twirling or tossing. Not a lot of anything. My husband ordered extra veggies and the server put in for two orders of fried rice? for him. That’s an up charge and we were not going to pay for that as it was never ordered. I ordered the steamed rice and it obviously didn’t come when everyone else got their fried rice. (Never does). I waited patiently for maybe 20 min, but eventually I had to ask the server for it. He clearly forgot again because I observed him walk back and forth from the kitchen a few times, without my rice. Then several minutes later he came to our table and said under his breath “rice” right as I was about to ask again. One of the people in our party was missing the jumbo shrimp from her dish. She didn’t realize it until after everything was all done and the chef was cleaning the grill. My mushrooms were not completely cooked. The server didn’t even ask what ice cream we wanted with the select few meals that came with ice cream. He just brought the bill. Then there’s the service charge. Good lord. Bring back the tip line and ditch the service charge. Make them earn it! We hadn’t been to this place in years and were looking forward to this. And don’t birthday girls/gals get the bday ice cream sundae anymore?
  2. EG

    EricG

    1 review

    3.0

    1 review

    Dined 2 days ago

    overall3food2service2ambience5
    Overall is was great for the party of 10 we had. Me being dairy free was a bit unsettling. I was given food that had dairy in it. Then my plate was contaminated, he remade my food but put it on the contaminated food. My husband ordered food that was forgotten about or not inputted in the ticket. Not sure but frustrating when having to wait. The cook mentioned he was just going to cook everything dairy free. But then didn’t. Not sure why. Or if he just forgot. But if you offer dairy free or other allergies to food you need to make sure it’s followed. While dairy won’t kill me, it’s made for a very uncomfortable day and days ahead for it to leave my system. I trusted the cook knew what he was giving me was dairy free.
  3. C

    Coach

    Minneapolis

    2 reviews

    4.0

    2 reviews

    Dined 2 days ago

    overall4food5service5ambience5
    Disappointed that are grill chef did no knife tricks. no flying shrimp in pocket which was part of the reason to bring my daughter.
  4. l

    lauren

    Minneapolis

    3 reviews

    3.0

    3 reviews

    Dined 2 days ago

    overall3food4service1ambience4
    Service was poor. No ice in our drinks (tea and soda), long wait time for alcoholic beverages, no ramekin for soy sauce with sushi, no straws for drinks. And then an automatic 25% service fee was added without permission. Outrageous!!!
  5. RP

    RhianaP

    Minneapolis

    7 reviews

    vip
    1.0

    7 reviews

    Dined 4 days ago

    overall1food4service1ambience4
    Be aware there is now a mandatory 20% service charge added to all guest checks. We then in turn had the worst service I ever had at this location. Management was not able to adjust service fee but adjusted price of our meals.
  6. LJ

    LoriJ

    Minneapolis

    1 review

    2.0

    1 review

    Dined 4 days ago

    overall2food4service1ambience1
    We waited over an hour to get food. The waitress was ok but not very informative
  7. OT

    OpenTable Diner

    Detroit

    1 review

    2.0

    1 review

    Dined 4 days ago

    overall2food3service3ambience3
    For the experience you expect at Benihana I was very disappointed. Instead of being forthcoming of issues they were having, it wasn’t until a complaint came about that we would be informed of internal issues. For instance, I asked for a Pepsi, was about a 20 min wait for it to be warm and flat. When brought to the attention of the manager they then tell us they have 2 liter bottles in the back they are pouring from due to no carbonation in the restaurant. They should have led with that. Then serves miso soup that tasted like fish water, to then be told the machine is inop. Bill came to well over $400 and it was not worth the experience. Did we also mention we waited about an hour after sitting down for the meal to be prepared.
  8. SB

    StacyB

    Minneapolis

    6 reviews

    5.0

    6 reviews

    Dined 5 days ago

    overall5food5service5ambience5
    The food was great as always and the chef was great. Our waiter was being trained in but they also did a good job. Very happy
  9. HR

    HeatherR

    Minneapolis

    1 review

    3.0

    1 review

    Dined 6 days ago

    overall3food3service4ambience3
    Their fees have gone way up, they have added service fees, and the food is the same.
  10. U

    Upset

    Minneapolis

    1 review

    1.0

    1 review

    Dined 6 days ago

    overall1food3service3ambience3
    Bad experience on sons birthday dinner. Was seated with a family who ruined our night.
  11. L

    alexisL

    1 review

    1.0

    1 review

    Dined 7 days ago

    overall1food4service2ambience2
    We were seated an hour after our reservation time, treated poorly by the manager and long wait times for beverages. My biggest concern is there was a 20% service fee which stated some will be shared with your server, however, the management is not telling the staff the percentage they get and apparently refusing to share this information with them. No wonder your staff is walking out. Lastly, a buss boy called our table profanities in Spanish because they had to wait to clean our table. We were timely and with small children ate quickly to get home for bedtimes. The only reason we were there late is because we were sat late. Our server was great but I think she could find a better place to work! We will not be supporting Benihana any longer.
  12. SV

    SamanthaV

    New York Area

    32 reviews

    vip
    2.0

    32 reviews

    Dined on September 24, 2022

    overall2food5service1ambience3
    Service was incredibly slow and horrible. We had a 7:45 reservation and didn’t have a chef come to cook until 9:00. Unacceptable. If you are short staffed, don’t take too many reservations
  13. DB

    DanielleB

    1 review

    1.0

    1 review

    Dined on September 23, 2022

    overall1food2service1ambience1
    The bathroom garbage was overflowing onto the floor to the point I had to step over it. The server wholly messed up our and our table mates' drinks and was late correcting. The wine "carafe" I ordered had less than one glass in it when I was told ordering a carafe was close to 2 1/2 glasses of wine, it wasn't appropriately priced. We waited for a significant amount of time for our reservation, although we could see that others were seated before us. I noticed that the dress code is not followed at all. I saw people coming in with flip-flops and inappropriate clothing choices (like full-on workout gear), yet the website (and open table) stated that there was a dress code. In the end, we paid $133 for this fine dining experience. Never again.
  14. OT

    OpenTable Diner

    Minneapolis

    8 reviews

    3.0

    8 reviews

    Dined on September 21, 2022

    overall3food3service2ambience3
    Getting Spendy with 20% gratuity added.
  15. AG

    AG21

    1 review

    4.0

    1 review

    Dined on September 20, 2022

    overall4food5service4ambience4
    Overall we had a wonderful time. Our waitress was very mediocre. Our chef was fun and mostly interactive. Needed to speak up a little louder but overall good. It is definitely high priced but have to look at the fact that you sit there for longer and they have to cover the cost of fewer people going through seats so you can be entertained during your meal, so really paying for dinner AND entertainment. You get way more food than any human should eat but they allow you to take leftovers home and it heats up very well for another meal. We would definitely go back for a very special occasion but not on a regular basis. Fried rice, veggies, and steaks were delicious!
  16. k

    kimr

    Minneapolis

    1 review

    5.0

    1 review

    Dined on September 19, 2022

    overall5food5service5ambience4
    Good thing we only go once or twice a year. Spendy for 2 people
  17. OT

    OpenTable Diner

    Cincinnati

    2 reviews

    4.0

    2 reviews

    Dined on September 18, 2022

    overall4food4service2ambience4
    Food: tasted great Service: honestly, not great. The woman was newer but she messed up our tickets, didn’t really know what drinks were available. My friends had to go through so many sake choices before they found one available. We had a reservation for 2, left at 5:30… just slooooooooow Hosts were a bit rude as well. We would go back… just wanted to put out there slow service
  18. JR

    JoyaR

    Minneapolis

    1 review

    1.0

    1 review

    Dined on September 18, 2022

    overall1food1service1ambience1
    We were there to celebrate a 40th birthday and the experience was so bad we ended up leaving. We had a group of 4 and the host attempted to split our group up and seat us in between people with another group. We made her aware of the issue and she immediately found another table for us. When we got to the new table, the waitress barely spoke and never fully allowed us to get our order out before cutting off one person and moving to the next. When she brought the beverages, she delivered them on a dirty tray with food on it. Then she had two guests who weren't even with our party hand us straws. At that point we just left and went to another restaurant. I'm not sure if customer service isn't t important anymore since a gratuity is included but this experience was horrible.
  19. AK

    AngelaK

    1 review

    3.0

    1 review

    Dined on September 17, 2022

    overall3food5service4ambience3
    First off, the food is incredible and the staff are very nice, attentive and entertaining. Moderate to higher pricing, which is worth it for the delicious food. They now add on a 20% service fee to your tab, which some restaurants are doing these days so that doesn't bother me too much. There's a sign up front when you check in that lets you know about the service fee so it's your choice to eat there and pay it or go somewhere else. What I didn't like is that they no longer allow you to tip the staff on your credit card. Cash only. The service fee is not a tip and they don't automatically add gratuity to the bill. Benihana is not a small Mom & Pop restaurant. You have the resources available to allow tipping on the credit card. There's also not an ATM in the restaurant. Many people don't carry much cash on them, if any, let alone enough cash to tip on a large bill. So that's my only gripe.
  20. OT

    OpenTable Diner

    Birmingham

    2 reviews

    3.0

    2 reviews

    Dined on September 17, 2022

    overall3food5service3ambience4
    Food and chef service were great. The waiter was good too. The issue was having to wait a half hour after our reservation to be seated and another 20 minutes before a server came to the table to get drinks and appetizers order. I had to flag down a hostess to get anyone to come to the table. Other tables that were seated after us were already being served before I sought assistance. Like many places, they seemed to be under staffed and I wish they would limit their service or have better pacing when this occurs. Overworking your staff does not create a pleasant dining experience for customers and will lead to continued understaffing.
  21. SJ

    ShaynaJ

    1 review

    2.0

    1 review

    Dined on September 16, 2022

    overall2food3service1ambience3
    My daughters 16th birthday dinner service was very poor and the chef was flat every other table had very energetic entertaining cooks. The worse experience at Benihana in my many visits. I won’t be back.
  22. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on September 15, 2022

    overall3food4service3ambience4
    Checked in. Was told we had to wait until our whole party was there- we were a party of 3 and all arrived together. Was confusing. Then they said we had to wait until they could fill our table with another party so we had to wait until another reservation arrived. Once seated asked for a kids menu and eventually just walked up to host stand to get one. When server arrived he was super pushy- asking us if we could order right away cause it was a slow night and it would move things along. Hadn’t even opened our menus but quickly made a decision. Food came and was fine. Shrimp was very over cooked but our chef was very nice and fun to interact with. Sons kid meal was missing the corn which would have been a nice thing for kids to have. Show felt shortened as things were precut before throwing onto grill- such as no tails on shrimp and zucchini already sliced. No fancy tricks such as throwing shrimp tails/twirling eggs, etc. but again chef was great and polite. Immediately after chef was done server arrived with boxes and asked us what we wanted for dessert, before we had even taken bites of our hot freshly prepped food. Also handed us the bill at this time and waited for us to pay versus letting us enjoy the meal. We were in absolute shock about the price of $175 for 2 adults and 1 kid- and then noticed a $33 service fee had been added to our bill. No place to leave a tip so we didn’t. Figured the service fee is the new gratuity- not wanting to be cheap- but no explanation for how to do the bill and server was literally standing over us waiting for us to sign the slip. Will we return- yes. We love Benihana- but boy it’s not what it used to be. Nothing “special” about it anymore.
  23. J

    Jruiz

    1 review

    3.0

    1 review

    Dined on September 15, 2022

    overall3food4service1ambience3
    I usually love benihana! Food is always great, the chefs do an amazing job. But I switched to the MOA since it was closer, and was pretty disappointed. Waited a while for drinks. Food took much longer than usual. I had asked for a highchair a few times, before finally having to ask to FOLLOW someone to get one. I also marked the occasion as a birthday, even our hostess greeted us with a happy birthday, asking who it was for. But at the end of our meal, no happy birthday, no celebration whatsoever, which is uncommon at the Golden Valley location. I brought a party of 6, which means a big bill! I was very disappointed after paying for a bad experience. Next time i'll stick to the Golden Valley Benis.
  24. JC

    JuanC

    1 review

    1.0

    1 review

    Dined on September 15, 2022

    overall1food2service3ambience3
    Don’t recommend this place the food did not taste that great. Also, I was overcharged by $45 which the waitress said is a service charge on a total food bill of $156 for 2 adults and 2 kids which is now being charged at all Benihana’s in MN. Load of BS poor waitress did not get a tip. She says mgmt told her she would only get 2% of the service fee. This is not okay. I RECOMMEND OSAKA!!!
  25. DL

    DanaL

    1 review

    2.0

    1 review

    Dined on September 13, 2022

    overall2food2service1ambience3
    We brought 6 kids for my son’s bday party. Our Server Olivia was really sweet, but not very efficient. In addition, Sammy our Cook was lifeless. Aside from the beginning of the cooking show, he did not interact with us or the kids much at all. The kids spent the evening entertaining themselves. The food was not seasoned well at all & the Yum Yum sauce just tasted like Mayo. Not what we’ve been used to for the YEARS we have visited Benihana. This is very disappointing because we paid a lot of money & got a half-assed experience. I doubt we will ever return to this location because we’ve never been disappointed with the Golden Valley location. After such a lack-luster evening we were also hit with a hefty service charge. I d wouldn’t be upset about the service charge if we had gotten exceptional service. But we did not. When she took our picture at the end of the night, I didn’t notice until we were outside, but the picture was blurry & full of red-eye. What a poor memory for my son’s birthday. Over $300 wasted. Something needs to be done about this location.
  26. SH

    ScoH

    Minneapolis

    1 review

    5.0

    1 review

    Dined on September 11, 2022

    overall5food5service4ambience5
    I mean, if you’ve been to one Benihana you’ve been to them all. Great space, lots of tables and seating along with delicious food. Great value with their lunch menu.
  27. CD

    CraigD

    1 review

    1.0

    1 review

    Dined on September 10, 2022

    overall1food1service1ambience2
    We left after sitting at table 1 hour and no service. Absolutely couldn’t believe it.
  28. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on September 10, 2022

    overall3food5service2ambience3
    We had the best chef I have ever experienced at a Benihana.
  29. OT

    OpenTable Diner

    Chicago

    5 reviews

    2.0

    5 reviews

    Dined on September 10, 2022

    overall2food3service1ambience1
    It was terrible! We loved this place for years but this was a terrible experience! 6 people and a $465.00 bill you would expect service to be good. Could not get waitress to bring our drinks and the cook was awful!!
  30. PK

    PhilK

    1 review

    2.0

    1 review

    Dined on September 10, 2022

    overall2food3service1ambience3
    Took three hours to get in a and out which is very challenging with kids. Did not get drinks including water for 45 minutes after sitting and asking nicely multiple times. Food came close to an hour after ordering. Food was fine for hibachi nothing special.
  31. OT

    OpenTable Diner

    Oklahoma City

    1 review

    2.0

    1 review

    Dined on September 9, 2022

    overall2food4service1ambience4
    When we arrived there were 4 staff members at the check-in station just chatting amongst themselves and one was eating. Weird.. We waited 20 minutes past our reservation to be seated even though there was hardly anyone in the restaurant. After we were seated we waited another 20 minutes for a drink (maybe cross train and have the extra hosts help run waters/beverages?) and another 15 minutes to order (now almost an hour past reservation time). I'm all for auto gratuities but the service needs to match it.. our chef was wonderful that was the upside! I love me some Beni's but for Grandma's Birthday this trip fell flat.
  32. ES

    EvaS

    Minneapolis

    1 review

    2.0

    1 review

    Dined on September 7, 2022

    overall2food5service1ambience1
    When we arrived the atmosphere seemed good. However we had extremely tight physical space with the people next to us. It to an extremely long time to receive our drinks. The salad came with dressing I never ordered. We never received forks and there was no one around to get a fork from. The su chef was very unfriendly. When we finished our salad the dishes pulled up with the soup. We still didn’t have forks. Overall the service was lacking to the price of food. I won’t be going back to a Benihana. This is the second location that has had awful service.
  33. CD

    ClarkD

    Minneapolis

    1 review

    4.0

    1 review

    Dined on September 6, 2022

    overall4food5service3ambience3
    Good food, could have used more staff. A little enthusiasm goes a long way.
  34. F

    Foodlover32

    1 review

    2.0

    1 review

    Dined on September 5, 2022

    overall2food4service2ambience2
    Had a reservation for 4:45. Didn’t even start making food until 5:50. Never refilled drinks. Overall, not impressed.
  35. DA

    DALEP

    1 review

    2.0

    1 review

    Dined on September 3, 2022

    overall2food5service3ambience4
    Very disappointed with billing process $80 in tax and tip automatically added to the bill without being shown on the receipt. Chef had very little entertainment but the food was good. Disappointed sake machine broke and could not order hot sake!! Three people in our party and not happy with the automatic tipping at the time of billing. We had no control of this!!!
  36. SN

    ShimekaN

    1 review

    2.0

    1 review

    Dined on September 3, 2022

    overall2food2service2ambience1
    The service was horrible it took 25 mins before we was offered the soup and salad.
  37. d

    dened

    1 review

    5.0

    1 review

    Dined on September 3, 2022

    overall5food5service5ambience5
    Great food, great service, great experience! Will be going back!
  38. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on September 2, 2022

    overall1food3service1ambience2
    We were seated at 1:30 and the chef did not arrive at our table until 2:45. During that time the server gave us lukewarm soup and nothing else. The manager came by to talk to us about the situation and was unpleasant and unapologetic. She was not friendly and did not make it a welcoming environment. Do not recommend
  39. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 1, 2022

    overall5food5service5ambience5
    It was great! We’ll be back!
  40. J

    Jerr

    Dallas

    1 review

    4.0

    1 review

    Dined on August 31, 2022

    overall4food3service5ambience4
    Server was very nice and well trained, the chef was friendly but the food was too salty my steak was over cooked. I had to ask for stop cooking for my steak.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Benihana - Mall of America, MN using the Order Online button. Benihana - Mall of America, MN also offers delivery in partnership with Postmates.

Benihana - Mall of America, MN is rated 3.5 stars by 2876 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 67 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Postmates
Google Map for Benihana - Mall of America, MN

358 South Avenue, Bloomington, MN 55425

Additional information

  • Cross street

    3 floor inside mall, next to Macy's

  • Neighborhood

    Bloomington

  • Hours of operation

    Lunch Daily 11:00 am–3:00 pm Dinner Mon–Sat 3:00 pm–10:00 pm Sun 3:00 pm–7:00 pm Happy Hour Mon–Fri 3:00 pm–6:00 pm

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Dining style

    Casual Dining

  • Dress code

    Smart Casual

  • Parking details

    Public Lot

  • Payment options

    AMEX, Diners Club, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Vegan, Wine

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