Benihana - Mall of America, MN
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Distancing maintained in common areas
- Waitstaff wear masks
- Sick staff prohibited in the workplace
- Staff temperature check required
Great service! Fransisco the Chef was amazing! His energy was great!
Our chef was amazing and entertaining! Service was great!
The service was impeccable, making fathers reservation already.
Experience was good. Food wasn't as flavorful as other time I have been here. That may be seasonal. I enjoyed the cook he was great. Beverages and just getting started took a while. Reservation 1:15, beverage 1:30 is semi frustrating. Luckily, they sat us all because I counted one too short.
The food was great. Our waiter was kind and friendly. The hibachi chef was entertaining. Everything went down hill for me once the Chef finished preparing the food. We weren’t even finished with our meal before we were served our Bill. The server was disinterested in discussing dessert service with us and we had to remind her about the ice cream that came with our order, we wanted to order additional dessert options for mother days. To make all of this worse, they began to clean our table while we were still eating! And when I say clean, I mean they were spraying chemicals all of the table and trying to do it without hitting our food plates. Such a turn off and a very poor ending to a decent dining experience. They still had 5 hours left before closing, so I have no idea what the rush was.
Our chef was very fun and entertaining. Great first experience for my mom. Thank you.
I have been to Benihana many times with no complaints but I went to the Mall of America location for the first time for my birthday and it wasn't that great of an experience due to our server. The place was not that busy and yet we waited for over 20 minutes just to get our drinks. The server messed up one of my friend's entire order. She asked to have the salad with no dressing and it comes with it. She wanted white rice and never got it. To top it off, the waitress put the wrong entree in for my friend and then tried to argue with my friend about it. We also never got our salads until I asked for them. I felt this waitress was either too new to be on her own or was having a very off day. I like Benihana itself but I do expect a little bit better of service when I'm paying a decent amount for my meal.
The girl working front desk was rude. Talked disrespectful towards us.
Definitely will be back. Food and the cook/cooking was great.
It was so fabulous...the food was wonderful and our cook did a great job...reservations are not easy to get and we would like to come back on Friday night for a party of eight
Justin the server was incredible!!! Def one of the reasons I’ll be back.
Our chef was very good, engaging and fun to watch make our food!
Meal was delicious and our drinks filled promptly!
Our chef Sammy and server Paris were awesome!!!!
Amazing service. I was there to celebrate mine and my dads bday and my brother-in-law had never been there. We all had an amazing time!!
Negative 10 stars. After waiting 1 and half hours at our table for a chef, me and my disappointed birthday boy left and got room service at our hotel. Shame on you
Food was good as always but the service is really not up to par for the price they charge. Our reservation was at 4:30 and we got seated around 5 but had to wait almost 45 minutes after getting seated for a chef to come to our table. After the meal we had a picture taken which was fun but didn't get our last course and felt rushed out. Overall, okay for the experience but if you want a great meal you can get better food and service for half the price elsewhere.
The food is great, but the service was mediocre. They gave us a reservation for 8:30pm, but at 9: 25 we were being rushed out and told by our server that the busser needed to get all our dishes and we could continue to eat out of our to go plastic containers if we weren't finished. We ordered a 6 course meal which wasn't finished being prepared until 9: 10pm. Because of the rush by our server we did not get our 6th course instead we got 5 and paid for 6. I recommend you don't make any reservations after 7:30pm.
My reservation were @7:00pm my and I were on time we wasn’t served until an hour later. Manager response was it seems like a waiter’s mixed up. Manager credit me $9.11 towards $81.99 bill before tax.
Waiter was never around. Plates piled around us. No refills. Food was way over salted. Everything was salt. Waited 30 min to pay our bill. From getting the bill to getting the receipt back.
The food was delicious and the service was amazing. Our chef was so fun and made us laugh. Highly recommend for the whole family.
Service was well-timed and friendly, really good food.
Very nice. Great staff. Fun. Accommodated COVID spacing.
My first time EVER receiving POOR SERVICE from a server. Their Customer service was BAD. Had a conversation with them. t really did not change their attitude. They apologize but it was not GOOD!!
EXTREMELY DISAPPOINTED! Went for a childs birthday dinner and they didn't even sing happy birthday but did for other tables even when requested in our reservation.
Benihana’s never fails! Absolutely amazing!!!
Server was VERY short with replies and combative.
Date with my baby girl ❤️
Great food. Entertaining presentation. A little pricey, but a great celebration restaurant.
Food was great and portions plenty. Always good time.
So easy to book and very smooth check in process. Service and food was amazing as always!
We had a great time. So entertaining!
Benihana was great as always. The food, the show at the table was great. The kids love seeing the chefs doing they’re thing at the table. Highly recommend!
We waited over 30 minutes after eating our soup and salad for the chef to finally come to our table. It was not busy as only 2 out of each set of four tables were occupied. Crazy wait times. We just sat there twiddling our fingers.
Awesome experience for the kids!! The food was delicious!
The chef was really nice and profesional and the food was amazing.
Great place for our son’s birthday celebration!
The restaurant hostess were friendly but our waiter seemed as if he was tired. This was our first time in the restaurant and we did not know the menu well. We were just offered to review the menu again and when I finally asked the difference in entrees I was told that the difference is sherbet. The floor was pretty dirty and the dust pan was completely full by the side of the bar when my waiter scooped additional trash in the pan with his hands. The food was tasty but nothing you could not make at home or get at a local takeout.
Amazing staff and food was great. For sure recommend this place!
You can order delivery directly from Benihana - Mall of America, MN using the Order Online button. Benihana - Mall of America, MN also offers delivery in partnership with Postmates. Benihana - Mall of America, MN also offers takeout which you can order by calling the restaurant at (952) 594-6205.
Benihana - Mall of America, MN is rated 4.4 stars by 2269 OpenTable diners.
Benihana - Mall of America, MN does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.