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Steak And Lobster Xpx - Benihana - Mall of America, MN, Bloomington, MN

Benihana - Mall of America, MN

3.6
3.6
3653 Reviews
$30 and under
Japanese
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Make a reservation

2 people

11:30 PM


Booked 43 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of operation
    Mon–Sat 11:00 am–9:00 pm Sun 11:00 am–7:00 pm
  • Phone number
    (952) 594-6205
  • Payment options
    AMEX, Diners Club, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Private party facilities
    Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!
  • Neighborhood
    Bloomington
  • Cross street
    3 floor inside mall, next to Macy's
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Vegan, Wine

What 3,653 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on recent ratings
  • 4.1Food
  • 3.5Service
  • 3.7Ambience
  • 3.2Value

NoiseModerate

Loved For

  • Twin Cities / Minneapolis

    Kid-friendly

  • Twin Cities / Minneapolis

    Good for groups

3,653 Reviews
  1. OpenTable Diner

    Minneapolis

    1 review

    1.0

    1 review

    Dined 4 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    The overall experience was poor. Our waitress only come over to deliver our food with an unpleasant attitude. There was other waiters who would come to their tables quite frequent to check up on their guests. While we were seated first amongst a few other tables around us. Our food was delivered to us last with improper eating utensils. The workers at the bar (including our waitress) were more engaged with what it seemed like their friends since they had their cell phones out while they talked. The overall food was okay but seemed very overpriced. I guess we set our expectations too high for this restaurant while we have heard plenty of good reviews of this place. We will not be eating here again.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear valued guest, thank you for taking the time to get in touch. We're sorry to hear that your experience wasn’t as expected. We try our very best to make every experience positive, therefore, your feedback is very important to us. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  2. Kaykay

    San Diego

    1 review

    2.0

    1 review

    Dined on February 25, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    We made a reservation at Benihana with the kids since we had fun there before. This time it was not a fun or clean experience. Our server was not friendly at all and was in the rush the entire time. Our chef seemed to be in a hurry as well. We were majorly concerned about the cross contamination! He never wiped his hands after cracking the eggs and the knives he used to cut the raw chicken were just placed right back in his apron and he pulled them out to cut the other food. Pretty gross. We purposely did not order chicken because I did not want our food by the raw chicken but the other couple that sat at our table did. We ordered shrimp and that same couple had a shellfish allergy so that was also a concern with cross contamination. The “show” was mediocre at best. My daughter asked for white rice not fried rice. We were charged for chicken fried rice which we did not order. She never got her white rice. Had to wait for the server to take it off. Server seemed irritated when we asked for boxes and a bag to put the boxes in. Anyway, it was not a fun experience for the price. It was super rushed but took forever (if that makes sense). Not worth the money. Could’ve gone to a nice steakhouse for the same price.

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  3. JohnE

    Minneapolis

    4 reviews

    4.0

    4 reviews

    Dined on February 24, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    We waited 25 minutes after being seated before anyone took our drink order. After that the service was great.

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  4. MargaretM

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on February 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Thank you for outstanding service. I wish I knew that I needed cash to leave the tip.

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  5. AllenS

    Minneapolis

    20 reviews

    vip
    5.0

    20 reviews

    Dined on February 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Always a great spot to eat. Our chef was great, food prepared wonderfully had a real nice time.

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  6. SarahN

    Exclusive

    2 reviews

    1.0

    2 reviews

    Dined on February 22, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    It took 30 minutes after being seated to have someone come take a drink order and we had to clear our own soup and salad plates to make room for the main course.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear guest, thank you for taking the time to share your experience with us. We're very sorry you experienced a long wait and we appreciate your patience. We understand how valuable your time is. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.

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  7. PaulW

    Minneapolis

    2 reviews

    4.0

    2 reviews

    Dined on February 21, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    Overall an ok experience. The check in person seemed annoyed we were there and we got seated with some people who were just annoying and angry at everything

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  8. PrettyG34

    Chicago

    9 reviews

    3.0

    9 reviews

    Dined on February 20, 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 4
    The food was great! But we had to wait 45 min for a cook to come. Although he was amazing we were hungry. They told us our table was ready 15 min before scheduled time so we came but we still had to wait.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  9. JamieF

    Minneapolis

    1 review

    4.0

    1 review

    Dined on February 19, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great experience and fun way to celebrate my birthday 🎂

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  10. PaigeB

    Phoenix

    1 review

    1.0

    1 review

    Dined on February 19, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 4
    This was our first experience at a Benihana‘s. We were not impressed at all. We made reservations at the mall of America location at 7 PM and didn’t get served until 8:45 PM. The cook kept dropping things and spilled a whole bottle of oil on the flat top. My specific party included me and my seven-year-old daughter I was not aware of the service charge and walked out spending over $100. Experience was terrible and we didn’t leave until almost 2 1/2 hours later.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear guest, on behalf of Benihana, we would like to offer our sincere apologies for the long wait time you endured during your last visit. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. Please feel free to contact us with further details regarding this experience by visiting our "Contact Us" page on our website.

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  11. TerriS

    Minneapolis

    11 reviews

    vip
    4.0

    11 reviews

    Dined on February 19, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Food was great, service was slow. We were told servers were cut which drastically impacted our wait times at the table. Also bar did last call at 7pm for a people with 6pm or later reservations and slow food serivce this was not ideal.

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  12. AmarL

    Minneapolis

    1 review

    2.0

    1 review

    Dined on February 19, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3
    We frequent to the MOA location and we were very disappointed. We had reservations and the chef didn’t come to our table until after 1.5 hours. The server messed up our food and drink orders for the whole table. Waters were never refilled. We only saw the server to take our order and give us the bill. The chef didn’t perform a show like they usually do. They did a couple of things like a soy sauce bleeding heart and pretending to put seasoning on my son’s head, but that was all. We were never served rice so that was served separately at the end after our veggies and protein and only when we inquired. The 20% service fee is steep on top of a tip. It may be justified if there was good service, but there was not all around. We go here for the experience but we will have to rethink Benihana’s as a favorite since the quality has changed.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear guest, we are very sorry your experience did not go as planned. We try our best to deliver an exceptional experience for our guests and we hope you’ll consider us in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  13. TamiR

    Tampa

    1 review

    3.0

    1 review

    Dined on February 18, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    They charge for a service fee on check. Waiter let us know that it was not the tip. Wanted cash only for tip
    Benihana - Mall of America, MNResponded 3 days ago
    Dear valued guest, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  14. SerendipitousSojourner

    Minneapolis

    6 reviews

    2.0

    6 reviews

    Dined on February 18, 2024

    1. Overall 2
    2. Food 5
    3. Service 5
    4. Ambience 4
    Food great. Best Benihana Chef show I have seen in over 40 years. Both Bathrooms had paper towels scattered on the floor . Mens bathroom had no soap in ether of the dispensers. Service good during meal but waiter messed up the check combining the wrong items from each group at the table and using the wrong credit cards for the checks. Manager had to cancel all the credit card charges and sort it out. Was a reasonably good time until that snafu.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear valued guest, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  15. RonJ

    San Francisco

    4 reviews

    2.0

    4 reviews

    Dined on February 18, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4
    We had a 7:15 reservation. We were sat at about 7:20 with two other parties; one with a 7:15 reservation, the other was 7:00. We all sat at the grill/table for approximately 20 minutes without anyone coming over to take our drink orders or check on us. We didn’t have water either. My wife went to the host stand to let them know we hadn’t had a server yet. The host said asked what time our reservation was for and our name. She said she would tell someone. About 5 minutes later, still no server so someone from another party at our table went to the host stand. He came back and said the manager is on her way. A couple minutes later the manager came over, she apologized then took our drink and food orders. At this point we’ve been seated for nearly 30 minutes. The waters eventually came. Bar drinks took a while. The cooking and food experience was good. To end the night, one of the other parties got charged for my beer. So it took some extra time to get the bills sorted out and corrected.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear guest, thank you for taking the time to share your experience with us. We're very sorry you experienced a long wait and we appreciate your patience. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. We’re hopeful that you will allow us to serve you again. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  16. ToddB

    Mobile

    1 review

    3.0

    1 review

    Dined on February 18, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    AS all Benihana Restaurants the food was good . The restaurant was very busy and we had reservations for 6:45, we were seated at around 7:10. Our waiter came over right away for drink orders . Once we received the drinks , we went over the Menu and the waiter took the orders . We were seated at a table for 8 around the Grille, so we had our party of 4 and another party of 4. Once we told the waiter what our selection was from the menu, we asked if we wanted our orders with Fried Rice. He did not mention that there was a upcharge for fried rice($6.75 per person) . He served the soup and then the salad, but nobody had received forks at the start, so we had to wait 10 minutes for forks. AS the meal progressed nobody really came to the table to take away the soup bowls or salad bowls, so it started getting a little crowded. At the end of the meal when they brought our check there was a Service Charge of $46 Already added to the bill. The waiter then told us that the Service Charge was not a tip, and the wait staff didn't receive any of that . I have been to many restaurants where the tip is added for large table's but not for a table of four people. I think they should explain up charges like the fried rice up front(really a $6.75 upcharge per person for fried rice instead of steamed rice is very excessive) and that the idea that they can add a Service Charge without knowing how the Service was is crazy. I would probably find another Hibachi that wasn't as expensive in the future, as the experience wasn't better than other Hibachi style restaurants we have been to.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear valued guest, thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.

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  17. SamM

    Minneapolis

    1 review

    5.0

    1 review

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Great good. Ambiance is nice. Very busy, so service was slow.

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  18. TheCrowFam

    Minneapolis

    3 reviews

    3.0

    3 reviews

    Dined on February 17, 2024

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 1
    Our reservation was made for 5:30 PM for 4 people. We chose Benihana for our father’s 63rd birthday and also his first time here. When we got there we waited about 10 minutes and they called us to follow the host. We walked around and there was no empty table so the host told us to go back to the front. When we walked back to the front we waited 5 minutes and when they called for us they asked if we were in fact “Courtney Dancy” and they proceeded to tell us someone already claimed to be Courtney Dancy and showed them ID. NO NO NO! I took out my Drivers License and showed them who Courtney Dancy was. We were furious but stayed calmed. We waited another 15 minutes to get our table. When we sat down we the waiter told my father he couldn’t order a beer because the menu was small because of Valentines Week and that he had to go to the bar. Which was fine. Our chef didn’t come out and start until 6:50. The service and the mix up was horrible and we are pretty sure the group who took our seats were not in trouble. We saw no manager come out to apologize for the mix up. After all that the food was amazing, our table with other guests were wonderful, and our chef was great.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear valued guest, thank you for your feedback. We’re extremely sorry to hear that your special celebration didn’t go as expected at our Benihana location. Please contact us directly so we may further assist you. You may reach us by visiting our "Contact Us" page on our website.

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  19. FrankH

    Minneapolis

    1 review

    1.0

    1 review

    Dined on February 17, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Was seated at 5pm didn’t get a drink until 5:45 from start to finish was bad
    Benihana - Mall of America, MNResponded 3 days ago
    Dear guest, thank you for taking the time to share your experience with us. We're very sorry you experienced a long wait and we appreciate your patience. We understand how valuable your time is. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.

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  20. MichelleF

    Milwaukee

    1 review

    2.0

    1 review

    Dined on February 17, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    Our experience was terrible, we arrived 15 minutes early and checked in, waited another 25 minutes before being seated. When we got to our table we had a nice family and 2 girls, it was ok. The chef came out and double checked our order and we all confirmed it. He began speaking Spanish to the 2 young girls, which is fine. BUT then he kept giving them extra food, he messed up the order and gave one of them my steak, when I questioned him and the mom of the other family questioned him he just looked shrugged his shoulders. He then messed up the chicken and didn’t give my daughter any, which I again questioned, he seemed frustrated with us. At this point I was not happy and I don’t feel like I should have had to pay 130.00 for all of the mix ups, no one seemed to care or listen to the complaint. I wouldn’t recommend this place to anyone
    Benihana - Mall of America, MNResponded 3 days ago
    Dear guest, we're sorry to hear that our team members weren't able to provide you with the service experience you were looking for. We will be sure to pass your feedback on, and we’ll work on improving our guest service in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review and feel free to reach out with further feedback or any questions via our "Contact Us" page on our website.

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  21. markk

    Minneapolis

    3 reviews

    5.0

    3 reviews

    Dined on February 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service and food and presentation was amazing! Always a great time to celebrate with family and friends!

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  22. BobbieV

    Minneapolis

    3 reviews

    2.0

    3 reviews

    Dined on February 17, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    My husband and I have dined at Benihana numerous times. This was by far our least favorite experience all round. Our server didn't check in often and we had to ask (after some time) to have empty bowls taken away. Both my husband's and my streak were over cooked and very unseasoned. The chef put the butter on at the very end, and it was more of an afterthought. My husbands wasn't even fully melted when it was placed on his plate. We were not offered the last course (ice cream) of our meal. After receiving the bill, we asked if we were supposed to get ice cream with our meal (we were), he said that we could have some if we wanted, but that they only had two kinds. Overall, the food was ok and the staff was friendly enough, it just wasn't at the exceptional level we are used to experiencing from there. We both left with fully stomachs, but were more than a bit disappointed.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear guest, we're sorry to hear that our team members weren't able to provide you with the service experience you were looking for. We will be sure to pass your feedback on, and we’ll work on improving our guest service in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review and feel free to reach out with further feedback or any questions via our "Contact Us" page on our website.

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  23. LoriB

    Minneapolis

    3 reviews

    3.0

    3 reviews

    Dined on February 17, 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3
    We had a reservation at 6:15 pm. We arrived 5 minutes early and our entire party was at the restaurant and ready to be seated. We waited until after 6:30 to be seated. Our waitress was nice but couldn’t seem to get her act together. The entire process was painfully slow even though we ordered shortly after arriving at our table. We waited 40 minutes for a chef come to our table. Food was fine. 3 out of 8 ppl at table ordered white rice. Waitress never brought it until we mentioned it at the end of our meal. Restaurant automatically adds 20% service charge but has sign at entrance that service charge is NOT a tip and if you want to tip server you have to use cash. What a ripoff. Never again. We will go to our local hibachi restaurant and skip the mediocre Benihana.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear valued guest, thank you for leaving your feedback. We strive incredibly hard to make every guest experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly by visiting our "Contact Us" page on our website.

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  24. MariaH

    Minneapolis

    1 review

    5.0

    1 review

    Dined on February 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    They have seafood and meat options. Something for everyone.

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  25. OpenTable Diner

    Phoenix

    1 review

    2.0

    1 review

    Dined on February 16, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1
    Horrible service. Lots of attitude. Food was cold when it got to us. We were told some big drama about how to tip there. No more tip line for cash. Cash only. Apparently some people ganged up and said they weren’t tipping the chefs anymore and the chefs walked out last summer. Sounds like a toxic place to work and you can tell by all the attitudes.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear valued guest, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  26. OpenTable Diner

    Minneapolis

    3 reviews

    5.0

    3 reviews

    Dined on February 16, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Awesome dinner show and delicious food. Service staff was great as well.

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  27. MeganG

    Minneapolis

    1 review

    3.0

    1 review

    Dined on February 16, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    The chefs coat was so dirty I was worried about him cooking the food 🤢 We also had an egg and gluten allergy he paid no attention to. It was also really hard to understand what he was saying due to noise level (by him).
    Benihana - Mall of America, MNResponded 3 days ago
    Dear valued guest, Thank you for your review. We’re so sorry that your experience did not match your expectations, but we appreciate you bringing this matter to our attention. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  28. OpenTable Diner

    Minneapolis

    1 review

    1.0

    1 review

    Dined on February 15, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Overall, the service was really slow, even with the reservation we still had to wait they looked fully staffed, finally got to our seat, but it took us about 40 minutes to get our drinks and start, I had to switch my drink out because it was made poorly finally got another one that was OK hour and a half later now going on two hours. Food got made, but just didn’t have that usual Benihana taste I would give food a six out of 10 and then asked to use my birthday coupon which I saved from December 29 and it got extended until March. Manager told me I could not use it because of holiday, it was Valentine’s Day. When I went to this reservation I made at Benihana‘s mall of America, but let’s be real here. Valentines is not a national holiday.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  29. AbrianaH

    Minneapolis

    1 review

    5.0

    1 review

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The experience was AMAZING! Went out with my fiance, my cousin && his boyfriend for valentines day and I couldn't have asked for anything better!!! The food was amazing! We had the filet mignon and the cold water lobster tail.... CHEFS KISS DELICIOUS!!! I also added the scallops which was definitely a MUST! The show the chef did at the table was SUCH AN AWESOME EXPERIENCE! If you are looking for a good time && AMAZING food I would definitely give this place a try!! Grill tables seat up to a party of 8 which is also nice!

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  30. Disappointed

    Minneapolis

    10 reviews

    vip
    1.0

    10 reviews

    Dined on February 15, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    (1) Tables seats 8, ours had a large pillar at the end which made it so crowded that we had to constantly stack dishes/glasses to keep out of the way. It got worse when the sauces were poured, no where to put anything, ended up stacking them on top of each other which made it hard to get to them while eating. (2) Server was terrible. maybe worst ever. Got our orders wrong. We had to get up and get the water pitcher to fill our own glasses throughout the meal. They took our napkins away before we were served our final course which was ice cream with drippings along the outside. Once again, we walked over and got another set of clean napkins. Waited and waited for him to come back. Had to get our carry-home boxes ourselves. (Getting the theme, we should have tipped ourselves.) Fortunately, there was a shelf by our table where we could self-serve. Ironically they automatically add the 15% 'service fee' to the bill and don't give you a field to fill in for tips. (3) The chef was bored or tired, not sure which. He went through the motions and looked worn out. 2 at our table ordered white rice vs. fried but they never received it. They mentioned to him when everyone else had been served their fried rice and all he did was smile at them, they never got it. (4) Food was overcooked. I think everyone at our table had steak and something else, ordered med rare but it had no pink at all. The shrimp & lobster were WAY overcooked and rubbery. The fried rice and vegetables were good. (5) No toilet paper in the ladies' room. Used it & washed my hands as we were seated. I went up and mentioned to the hostess stand. A friend went to use at the end of dinner and they'd still not done anything about it. She said at that point there weren't hand paper towels either. We go out less than we used to with the increase in prices and various add-ons for services common now. When we do we look for someplace special. We were EXTREMELY disappointed. No mgr to be found.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear valued guest, thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.

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  31. Bamasota

    Alabama

    5 reviews

    5.0

    5 reviews

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    It’s was a great Valentine’s day for a busy place the restaurant was very fast spaced and organized

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  32. BekuhS

    Minneapolis

    5 reviews

    5.0

    5 reviews

    Dined on February 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great time celebrating Valentine’s day with our kids. Our server (mustache man with long hair if I recall correctly) was really attentive and nice. He took really good care of us all with very little wait for anything. The food was made perfectly and our chef was entertaining (Miguel). We ordered a Blue Ocean punch bowl and it was well made and didn't seem like a ton of ice was put in so it was a good value. Will visit again!!

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  33. ShellyH

    Minneapolis

    27 reviews

    5.0

    27 reviews

    Dined on February 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5
    Excellent chief Server was over worked and missed a few requested. Maybe not his fault needed help!

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  34. Jenn

    Exclusive

    1 review

    2.0

    1 review

    Dined on February 13, 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 3
    We had high hopes to celebrate my son’s birthday with a delicious dinner with a little flair….However I was very disappointed in the overall experiences. It all felt very rushed and like a puppy mill. On my reservation I noted this was a special occasion, and we even went to the restaurant the day before to ensure we had everything reserved correctly….yet not one mention by anybody of his birthday. He did not feel special at all and more of a piece of a cattle being pushed through a gate. Our chef also was quite lack luster without much showmanship which is why we even brought our children. We ended up looking to another table to catch a glimpse of what we were hoping to get. Overall very disappointing. The food was very tasty and we left satisfied with our meal. I know you are in the mall of America but we don’t need to feel like we are just another faceless guest that you are pushing through. Save your money and support a local restaurant, I’m sure they will be more than happy to make a child feel special.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear valued guest, We’re truly sorry to hear about this experience during your special occasion. Please allow us a chance to make things right by reaching out to our team directly. You may reach us by visiting our "Contact Us" page on our website.

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  35. Teddy

    Orlando

    1 review

    4.0

    1 review

    Dined on February 11, 2024

    1. Overall 4
    2. Food 3
    3. Service 2
    4. Ambience 5
    Kind of Mid? Had to sit next to a pillar which really impacted the experience. The pillar itself was also very dirty. Services itself was also VERY bad, even for a Saturday Night. Drinks were not refilled, dirty bowls / plates / cups were not taken in a reasonable time. Several tables were seated after us and they got to their food first. Food was also either terribly undercooked or severely overcooked. No in-between outside of the fried rice.

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  36. KarenJ

    Minneapolis

    6 reviews

    4.0

    6 reviews

    Dined on February 11, 2024

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 4
    Chef was great, food was good . Waitress left a lot to be desired.

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  37. JamakahW

    Raleigh

    1 review

    3.0

    1 review

    Dined on February 10, 2024

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 4
    My “medium” steak was over cooked. The drinks were watered down. The service was slow and we had to remind the server to bring our drinks from the bar. It was about 30-45 mins before we got our appetizers and starters. My sushi was falling apart, smh. It was not worth the 20% service fee. I’ve been to Benihana in NorCal and SoCal and never experienced this level of service. I won’t return to this location.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  38. AmandaB

    Naples

    3 reviews

    1.0

    3 reviews

    Dined on February 10, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    Food was good, chef was terrible. We could not communicate with him because he did not speak English so they would have to bring someone to translate for us to speak to him each time.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear valued guest, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  39. JosiahJ

    Minneapolis

    1 review

    5.0

    1 review

    Dined on February 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was my 1st time there and everything was amazing

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  40. JennyW

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on February 7, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5
    Our server was to busy, we had to wait forever to ask for drinks refills and my husbands beer from the bar took over 20+ min both time. Then it took over 30 min to pay our bill. The chef Jose was amazing however! He would be the reason we went back.
    Benihana - Mall of America, MNResponded 3 days ago
    Dear guest, thank you for taking the time to share your experience with us. We're very sorry you experienced a long wait and we appreciate your patience. We understand how valuable your time is. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.

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FAQs

You can order delivery directly from Benihana - Mall of America, MN using the Order Online button. Benihana - Mall of America, MN also offers delivery in partnership with Postmates.

Benihana - Mall of America, MN is rated 3.6 stars by 3653 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

11:30 PM


Booked 43 times today

Order delivery or takeout

Google Map for Benihana - Mall of America, MN

358 South Avenue, Bloomington, MN 55425

Additional information

  • Cross street
    3 floor inside mall, next to Macy's
  • Neighborhood
    Bloomington
  • Hours of operation
    Mon–Sat 11:00 am–9:00 pm Sun 11:00 am–7:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Public Lot
  • Payment options
    AMEX, Diners Club, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Vegan, Wine
  • Phone number
    (952) 594-6205
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Private party facilities
    Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!
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