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Sunday, May 13, 2018
Fun and great food
This was my first experience, I have eaten at other Hibachi style restaurant that were less expensive yet just as good! Dining experience for me was just ok nothing extremely different. Since we shared the table with a family of five our food got kind of cool waiting! Again it was good....
Was our 1st time (all four of us) we live in Chicago, so we drove to Lombard...Because of the great reviews.
It was my 13yr Old neices birthday. We where extremely excited, and we wanted to experience the chef table. Walked in, walked to a open chef's table, with one other guest so far. She comes to Benihana quite often, she said. She actually helped up make sence of everything. Being our 1st time, kinda overwhelmed.
We wanted to order stuff to be cooked and entertaining.... By the chefs skills.
Two more people joined the table.. So we expected, much entertainment. We ordered, your Mai Thai specialty cocktails... And they were pretty average.
Also so tempora, we ok. Soup and salad was really good. Our main dishes were ok, the side sauces, made them better.
I think next time, I go I'll have a better feeling for the place and how to order.
Was very sweet how the sang happy birthday to my neice... We also didn't know about tipping the chef (but found money, during our meal) so we could thank him.
Also a different server came, for our dessert order and give us the bill...one of our guests did not have a dinner, wasn't offended a options to get anything. We just shared with her.
Anyway it was a little confusing as to who are tip was actually going to hopefully the gentleman who started off taking care of us got some of that.
Place is beautiful and clean (bathroom could use some love) but overall we enjoy our 1st time. Maybe the host could talk to guests, see if they are familiar with the protocol for an overall better experience.
Birthday celebration was a family tradition and everything was very tasty and service excellent.
Only bad thing bar closed to early on a Thursday night
I didnt know exactly what to expect before coming here. I got send $30 voucher for my birthday so I thouht why not. We made resevations before hand because I heard it was super busy which it was even for a wednesday night. Our party had a child and they had booster seats, and coloring pages to keep him preoccupied. The service was AWESOME! I didnt grab our servers name but she checked on us constantly. The hibachi part was cool but you could tell the chef had done it so many times by his face and he wasnt really into it. The tricks were still fun though. The food and drinks were FANTASTIC! It was my bday so they sang to me and also took and gave us a framed picture to take home.
The cook was AWESOME, he was very entertaining!
Lunch Combo Duet portion size was extremely small.
Passion Fruit Mango drink was exceptional!
food was just ok...salad dressing not good...staff was very nice and very good have had way better food at another spot with much better flavor and not as expensive . would not go back here but i am glad i tried it and now i know better
Shrimp was delicious. Enjoy watching the "show" especially since this has been going on for over 25 years. Our cook appeared as though this was his millionth time. I'm sorry for that.
When I went here I really enjoyed myself and the whole experience, but the only thing was I didn’t like my main course. Wasn’t bad it just wasn’t my taste. I just felt shy asking for something else because I just saw the chef make it right in front of me and I didn’t want to insult him. Overall it’s a nice place I don’t think I’d be returning though.
I was able to adjust my reservation when a couple extra guests were added. Table was ready on time. For the most part we had a good time aside for the very rude staff. Not inviting and not as happy as we had hoped. Too many attitudes for customer service. If it wasn’t for the show and the fact that the reservation went through, the night would’ve been complete crap.
Fantastic chef! Made it fun for my younger guests and the food was amazing! A+.
Enjoyed everything about it. Definitely coming back.
Great food, excellent customer service, great drinks, fast service.
They make you sit next to a bunch of strangers you have to sit so close together there's no elbow room everything was good except there seating arrangement
The guy who prepared our food was very nice and smiling all the time. The food was serve as it was cooked however ... wanting to get all my food before eating made the food prepared earlier .. very cold. The rice was OK but the shrimp appetizers were somewhat chewy...
Over all it good and would go this place again.
Very rushed in and out. Horrible service. Took our drinks away and never brought refills. Basically had to beg for a water. I figured they were Very short staffed. Also the portions have gotten much smaller with the price getting larger! We were faithful customers but that may be changing. The last two times have not been worth it at All
Food food, smaller portions than accustom to with this particular style of food, and prices much higher.
Went with our two young boys to celebrate their birthday. The staff sang and made it very special. The chef was fantastic about entertaining the kids while cooking.
Great show and excellent food but was disappointed with service had reservation for 7 wasn’t seated till 7:30 and waiter was slow to come back for drinks
Came here to celebrate my father's birthday with family. The food was great and my family (who have never been here before) enjoyed everything. Only a few things we didn't particularly like. 1: While calling to confirm the reservation, I asked if I could include 2 more people to our table. I was told no because of the space. When we arrived we had several extra seats that were empty at our table. 2: We didn't enjoy how our waitress who was trying to rush us as soon as we sat down. We understood that it was a very busy Saturday evening and we were using two tables for our group of 12. With barely opening our menus that were just handed to us, she was rushing on deciding our meal. She's lucky that our group was big enough to have tip included in the bill. Aside from the pushy waitress, my family and I had a great time with great food.
Had a 8:30 reservation and didn’t start eating until 9:45. The table that was seated after us received there service before us.
Very disappointed. My reservation was for 8:30. I arrived 8:25pm , just to ensure everything went smoothly and I wasn’t holding the table up. I was seated at a table with a family and didn’t get greeted with water or anything until 30 min. Later. Also, we did not eat until 10:30!!! We were seated before the table next to us... and they stilllll ate before us!!! No one apologized, just made it seem like it was our fault.
Also, we employees confronted about problem, everyone be acted confused and dumb. I know for a fact it was all an act. Poor customer service!
The food was okay. Not the best not worth the price. Also they clean the grill with a dish cloth while cooking and I could taste dish soap. Then they rushed us out of the restaurant at the end of our meal not very polite once we paid.
We normally have great service at Benihana, but this time it was incredibly slow. We sat and waited at least 45 minutes from the time we finished our salads to when our chef arrived. We waited half an hour for drinks. It was just super slow, and we had to ask for things more than once. We had 7:30 reservations and didn't leave until almost 10:00!
First they didn’t give us forks till we asked , second the other guest that there where there got the cook nervous when started cooking my tuna steak according to them they were allergic but yet they were eating shrimp and lobster so when the lady started complaining to the cook how my tuna steak can cause her allergie reaction he got nervous n over cooked my tuna n didn’t served it like it should very bad moment for me..
We’ve been there several times (at least 7-8 a year if not more) and lately, the chefs seem really bored and don’t make any conversation. The kids were super excited to see the show but the chef didn’t bothered even looking their way. Kinda disappointing going there and spending so much money for the chef to completely ignore us. We were not on the phones or any other electonic devices....it happened several times lately and I don’t know if I want to go back. The food is amazing but there are a lot of other places with amazing food. Also, they add their gratuity on the bill. They cut you total and just add the gratuity and they charge you with the gratuity included. Not cool. We are always generous tipper but when they force it on you....not cool at all.
Great food and fun atmosphere! We came for a birthday and had a nice time.
Great fun place fabulous food, David was a great chef
Everything was fine but the cook and waitress were impatient 1st time there we really didnt know what to order so we ordered steamed rice and changed to vegetable fried rice they said whatever in their language then the cook responded in their language then waitress was like that $4 more kinda feel like ike they were impatient especially for first timers and also what I ordered wasn't even listed on the menu....Scallops
Love this place the best of the cooked at your table.
Waited 45 minutes after our reservation before being seated
I usually have a good experience, however the service and company were average.
Went here for two birthdays again. Had a great experience, although the service was a little questionable/slow.
The first time I was there I ordered the Hibachi Chicken - delicious, would order again. The second time I was there I ordered LAND 'N SEA
Tender filet mignon and sea scallops grilled in butter and lemon. Cooked just the way I like, juicy and tasty. Plan to have dinner there again soon. Thanks so much love the cooks that prepare the food. AWESOME!
a Wonderful place to go. It never gets old and is fun and exciting. My family enjoys it a lot.
Surprised extra fee for fried rice and I have had better at local restaurant in my town. Too close to other tables, could not under stand staff. Never received free tea. Overpriced. I was here years ago and I do not recall so many tables.
My friends and I had a blast!!! Awesome experience!!
Had a great evening with my spouse and friends that I haven't seen in awhile. The staff was very attentive from the very beginning of when we were greeted by the hostess and to when were were served by the chef! We always like coming to Benihana because the food is delicious and watching it be prepared ensures you know exactly what you are being served. Also very entertaining staff and nothing but politeness all around. I would definitely recommend and can see myself coming back for years to come!
Very attentive staff! We love going