Happy Mother's Day. Don't just give a gift. Give an experience like any other.
For a limited time, when you purchase $50 in
Benihana Gift Cards, you’ll receive a $10 Benihana Promotional Card. Offer available 4/10/18 - 5/13/18 Promotional Cards valid 5/14/18 - 6/17/18.
Sunday, May 13, 2018
Worst service ever, completely messed up our order, forgot our appetizer after I reminded their server and she decided to bring it after we had all finished eating
Great service! Very efficient and family friendly
AWESOME AND DELICIOUS FOOD. Great time. Thank you.
Food was delicious!! The chef was very interactive and nice
Everything was absolutely fantastic. Had reservations was seated immediately. Food, service and entertainment was great. A great date night.
Fun night at the hibachi grill to celebrate my son's confirmation. Food was great. Interactive live grilling experience a lot of fun. Food good, but seems to be issue with the ventilation as my wool coat still smells like hibachi 3 days later :)
It was a good experience I enjoyed my food the wait was kinda long
It was my first time here and it was amazing I’ll be back for my birthday ..
Great place to go out to dinner with the family. Disappointed that no Groupon or Living Social can be found for the venue. Took the entire family (7)and out the door with tip it was $400.00. Mom and I had a large cocktail which we split. It was well made and worth the extra cost.
We will do it again in a 4 or 5 years unless we see the Groupon/Living Social pop up before that .
We very much enjoy the food. Teppan cooking always entertaining.
Great food, great time. The menu is a little confusing , will definitely go back again
They didn’t have my food and I had to have my food cooked after everyone else
Friendly service - good value & food for group B-day party.
Just random seating
Benihana's is our favorite place to eat for birthdays. The show and food are always awesome!
This is the Best place to celebrate a birthday!
I ordered the sea food meal priced at $31. It did not provide a balanced meal due to no vegatables.
Now I will admit that do to the fact I have diabetes, I must limit my carbs and so no rice but that should not eliminate veggies.
My favorite location, our cook was the best and our waiter was very prompt!!!
Great fir birthdays!
We had an 8:30 reservation on a Saturday night. We were seated pretty quickly at the hibachi. The rest of our table was seated right away and someone came to take our orders. Then we waited over an hour. At around 9:45 the chef came to make the food. There were multiple groups with birthdays going on (ours included), and a couple of tables with screaming teenage girls. One of our table mates complained to the manager about the wait, and he compensated by offering a round of drinks and dessert on the house. The two of us weren’t able to drink so they took $10 off our bill.
Good! But slow start
It was ok not AMAZING but overall good. The salad with their dressing was ok but after a while it started to have a weird taste. The 5 course meal appetizer was a joke since you only got 1/2 a table spoon of shrimp. Cant say if i’ll go back or not
I thought that tipping was how my service was when I was walking out my waitress stopped me and told me that my $30 bucks wasn’t enough and made me give her $45 bucks more this was my first time there and never ever again i will be back plus I’m gonna make sure to tell my friends and family to never go there because they force you to tip what they want goodbye
Fantastic great show for preparing your food, excitement the whole time with those crazy knives from the chef lots of fun, finally excellent food cooked to perfection
We came to Benihana in Lombard on Monday, and it was a disappointing experience. We were a party of 3 and had reservation for 12:30. When we arrived, we checked in and were given a pager and told it would be a few minutes. We went and sat in the bar area. Twenty minutes later, nothing. I went to the hostesses to ask them, and they were surprised to see me; they had forgotten we were there! We were seated with a group of 5, but 2 of their group weren't there yet. The waiter waited on serving our table until the 2 arrived, which I think is very rude, we were there, why wait for those 2? We ordered our meal plus an edamame appetizer; it didn't come until our entrees were served, and then it was lukewarm. I ordered a soda and it didn't arrive until I paid our check, and then they brought 2. We ended up being at the restaurant from 12:30 until 2 pm, much longer than necessary. I think it will be a while until we return.
Excellent food. Fun place. My family and I had a great time. The chef was great and his cooking was awesome.
Poor service and slow forgetful service.
While, I will certainly recommend the restaurant to family and friends, I must admit that I was disappointed at our chef. I believe he might have gotten upset when (i) two of the people sitting at our table did not want any sauces and (ii) then my group only wanted the ginger sauce. He had a bit of an attitude and was not friendly. My family and I were celebrating VDay.
We arrived ten minutes early all of our guests were there by our reservation time. However, we weren’t seated until twenty minutes after our reservation, it took the server another 10-15 minutes to come and collect our drink order. Another 15 to bring it, most things we had to ask for twice. At the end our ice cream came out but most don’t not get what they asked for. Lastly we asked for a box to go never came. However they were fast to deliver and pick up the check. Food was good
My husband and I loved it! We are definitely going back and will be taking the kids 😊
The drink was nothing but juice. My soup was cold and the food portions was very small . I wouldn’t recommend this to my dog . Hamada’s is better
All meals on the grill come with white rice. $4 upcharge for fried rice
Service was great I just had no idea all the msg used in the food so I suffered the next day as I get migraines when I have msg. I really think the food would be tasty without it.
I've been to this location dozens of times in my life and this was the worst experience I've had - the chef just phoned in the routine and fun of it, very unenthusiastic and boring, especially for a 5PM reservation. His table side manner was lacking and the server was inattentive as well (had to flag them down for water twice). The noise level was also awful which is fine but don't expect me to be able to hear you from across the sizzling hibachi. Not sure I'll be back soon.
This was our first time at Benihanas and it was a WONDERFUL experience. Its a little pricey but its all worth it! The Chef is also wonderful and entertaining.
All of us in my family left hungry. I have been coming there for a long time. The food portion has gone down tremendously. The vegetables used to fill at least half my plate. We only got a small portion. I was very disappointed. I feel for what I paid I could of gone somewhere else and gotten a lot more food for my money.
Sadly very disappointed with the service and even more disappointed with Simon the managers lame response to my complaint. "We are busy" is not acceptable. For the price, the service should be better. There are much better food options for the price
Great place to dine. We absolutely loved our food being cooked in front of us. EVERYTHING was fresh and soo delicious. We had some amazing Mai Tai at the bar and with dinner and it was sooo good. The staff was awesome!! ⛥⛥⛥⛥⛥
Waiters forgot our order keeper is waiting
Cook was not very friendly seemed to be in a rush