Benihana - Lombard, IL

Reseñas de Benihana - Lombard, IL de comensales del restaurante. Basadas en valoraciones recientes.

1. N

   Nikki

   Atlanta1 reseña

   2.0

   Comieron hace 1 día

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   The chef didn’t say a word after he repeated our orders to the table. He did the “usual tricks” they do in complete silence & there was 2 kids 5 and under at the table. The waitress was rude. The entire experience was bad and rushed! I won’t return to this location again
   

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2. C

   Camille

   Chicago6 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food was amazing as always, never get disappointed when I eat there. The chefs are always fun to watch and very entertaining . Great Mother’s Day celebration today 
   

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3. C

   Carey VIP

   Chicago113 reseñas

   4.0

   Comieron hace 2 días

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   Enjoyed eating in the bar area. Was able to take advantage of the Happy Hour menu. Amisha and Jason took good care of us.
   

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4. K

   Kathleen

   Chicago3 reseñas

   4.0

   Comieron hace 3 días

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   Everyone was very pleasant, I felt our server was new. Some things took a little extra time get correct. But we definitely return to Benihana.
   

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5. J

   Judy

   Chicago8 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Benihana has always been my go to place for any celebration dinner. Food is always prepared perfectly and I (we) enjoy watching the “show”. I would have liked to select my flavor of ice cream. It was a great experience and will continue to have dinners there.
   

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6. M

   Migdalia VIP

   Chicago15 reseñas

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The hostess, Ashley, was fabulous!! Service was excellent. Great time!!
   

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7. J

   Jill

   Chicago2 reseñas

   5.0

   Comieron en 1 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Got seat right away and cooking started right after. Timing was great! Last visit I was in there twice as long just waiting at the table foe order to be taken and for cooking to begin
   

   Benihana - Lombard, ILSe respondió el 3 de mayo de 2025

   Hi Jill, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us and enjoyed the timing of your meal and the service. We always aim to provide a timely and efficient service. We noticed that you rated our value a bit lower - we appreciate your feedback and will take it into consideration. We hope to welcome you back soon for another enjoyable dining experience. Best regards, Benihana - Lombard, IL Management Team
   

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8. R

   Randi VIP

   Chicago59 reseñas

   3.0

   Comieron en 29 de abril de 2025

   1. Global 3
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Teppanyaki cuisine is always consistently delicious. From the warm and genuine welcome from hostess Laci who makes you feel special. I always request server Fiona, as she bends over backwards to ensure your dining experience is everything you could want and even more. Once she knows you, she remembers your order & no matter how busy she is, always provides exceptional service:The only issue I have, is their prices keep going up. It’s a bit pricey…..
   

   Benihana - Lombard, ILSe respondió el 30 de abril de 2025

   Thanks for the feedback, Randi. We're thrilled to hear that you enjoyed our teppanyaki cuisine and found our service to be exceptional. We understand your concerns about the prices and appreciate your understanding as they reflect the rising costs of dining out. We strive to provide exceptional experiences for all our guests and your input helps us do just that. We hope to serve you again soon!
   

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9. A

   Aireon

   Chicago1 reseña

   1.0

   Comieron en 27 de abril de 2025

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   Cook was extremely slow took over two hours for him to cook the food
   

   Benihana - Lombard, ILSe respondió el 28 de abril de 2025

   Hello Aireon, We're really sorry to hear about your experience at Benihana - Lombard, IL. It's disappointing to know that you had to wait for such a long time to receive your meal. We strive to provide efficient service and it's clear we missed the mark during your visit. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make your dining experience better. Best, The Management Team
   

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10. T

    Tom

    Chicago13 reseñas

    4.0

    Comieron en 26 de abril de 2025

    1. Global 4
    2. Comida 4
    3. Servicio 2
    4. Ambiente 4

    The service wasn’t great and it seems that the portion sizes have shrank. We come a lot for family celebrations but hadn’t been in a couple months.
    

    Benihana - Lombard, ILSe respondió el 3 de mayo de 2025

    Hey Tom, Thank you for taking the time to share your feedback with us. We're sorry to hear that your recent experience at Benihana - Lombard, IL didn't meet your expectations. We understand that our service and portion sizes can sometimes be hit or miss, and we're sorry for any inconvenience caused. We appreciate your long-standing tradition of dining with us, and we hope to have the opportunity to provide you with a better experience in the future. Best, The Management Team
    

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