Benihana - Lombard

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4.3
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1868 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef. Looking for a spot to unwind and relax? Take a seat at our spacious bar and enjoy one of our signature cocktails and appetizers. Our private dining rooms are perfect for private parties, corporate meetings, and large birthday celebrations. Give us a call for more details or to reserve one of the private dining rooms at Benihana Lombard. Please remember that we are closed between lunch and dinner from 2:30 p.m. – 5 p.m., Monday through Thursday. We reopen for dinner and Happy Hour at 5 p.m.
What 1868 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.2
service
4.2
ambience
4.0
value
Noise · Moderate
83% of people would recommend it to a friend
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DS
Chicago
3 reviews
Dined 2 days ago
Overall 4food 4service 4ambience 3

Our chef was so heavy handed with oil on everything! Consistency chef to chef has changed in the last year and not in a good way.

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j
Chicago
8 reviews
Dined 3 days ago
Overall 3food 4service 2ambience 3

Food was good as always, but the service was really lacking. My family comes here every year for Father's Day and every year we have something to complain about. I understand it is a holiday and a busy day, but we weren't even given our rice, which is a staple of the meal. We may have to consider visiting a different restaurant next year. For their prices, someone should at least stop by and ask if you need a refill of your drink.

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T
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Great service and food was seasoned well by Alex. The person taking the order was good as well.

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HM
1 review
Dined 4 days ago
Overall 5food 5service 4ambience 3

We celebrated my birthday. Our chef, David, did an OUTSTANDING job on EVERYTHING!! Even my 5 year old granddaughter was impressed. GREAT JOB, DAVID!!

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OT
Chicago
4 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

The food was perfect...everything was fresh...the shrimp, steak, chicken and veggies...all made to order right in front of you. Drinks were great too! Everyone had fun and enjoyed their meals. Looking forward to our next visit!

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GL
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Benihana is our most favorite place to eat.Our 10 years old daughter is a bit picky but not at Benihana.She loves all the performances before cooking and we having fun to watch the show too.Love this place!

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MM
1 review
Dined 5 days ago
Overall 5food 5service 4ambience 5

It was delicious and our cook Jim was friendly and the host was efficient made my moms birthday experience great we will be back

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LR
Chicago
2 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Always great food and service here. The staff is friendly and engaging with the crowd. We come here for all our major events and it never disappoints. It's a great place for family and all ages can enjoy.

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MR
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

It was excellent all around! I had a great experience!

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S
Chicago
2 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Pre-Father’s Day Dinner Date

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TT
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

We used the birthday coupon, definitely sign up for the birthday club, best birthday deal in town! You get $30 worth of free food if you bring a friend .

The food was excellent, the service was excellent and the chef put on a great show!

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OT
Chicago
1 review
Dined on June 11, 2019
Overall 5food 5service 5ambience 5

Birthday, they didn’t give us our photo tho

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AG
1 review
Dined on June 10, 2019
Overall 4food 5service 4ambience 4

The $30 certificate great for birthday and location

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IM
1 review
Dined on June 7, 2019
Overall 3food 5service 2ambience 3

The cook was really late after 1 hour. Server was nice but overal slow

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H
Chicago
2 reviews
Dined on June 6, 2019
Overall 5food 5service 5ambience 5

Father Sons meal, celebrating sons academic accomplishments. Everything was amazing chef cooked the food perfect without using a ton of oil and butter. Food flavorful and excellent service.

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MB
Chicago
3 reviews
Dined on June 6, 2019
Overall 5food 5service 5ambience 5

Very authentic and Good food. We are here every other month coz their soup and sidhi are The best

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OT
Chicago
2 reviews
Dined on June 4, 2019
Overall 3food 4service 2ambience 3

The waiter was very nasty.

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D
Chicago
4 reviews
Dined on June 2, 2019
Overall 4food 2service 3ambience 4

very disappointed - food was burned - grill to hot - not a great experience.

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OD
Pittsburgh
2 reviews
Dined on June 1, 2019
Overall 3food 3service 4ambience 2

Never heard of a Japanese Steakhouse that only uses Soy Sauce on request and requires a manager approval, not to mention using Kikkoman, and yes, this includes the fried rice which costs extra!

With that said the food was okay. The chef did what he could with the restrictions he had to work with and multiple customer demands and expectations, and the waitress was the best I’ve seen in a Japanese Steakhouse (very attentive).

The hood was gross above the table with grease dripping onto the cooking surface before the food was brought out. I was waiting for more drops to fall on my daughters plate. Table surface was sticky and greasy as well.

I wouldn’t recommend to anyone who is trying to waste $40 per person. Spend a few extra bucks and go to Chama Gaucha in Downers Grove.

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OT
Chicago
1 review
Dined on June 1, 2019
Overall 5food 5service 5ambience 3

Service was great!

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CA
Las Vegas
15 reviews
Dined on June 1, 2019
Overall 5food 5service 5ambience 4

Fun time, food was great and chef was very entertaining.

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AR
1 review
Dined on May 31, 2019
Overall 1food 1service 1ambience 1

Bathrooms were backed up they had roto rooter there.. we didn't notice till the end of our meal when we had to go to the bathroom..All 6 of us got sick. We had to run to Chicago fil a to use the bathroom and were sick for 2 days

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MV
Chicago
1 review
Dined on May 30, 2019
Overall 5food 5service 5ambience 5

came in for my birthday dinner, everything was fantastic as usual. delicious food, fun atmosphere!

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TC
1 review
Dined on May 28, 2019
Overall 5food 5service 5ambience 5

Great food, great service as usual! Unlike some other hibachi type restaurants, Benihana uses butter to cook the rice and seafood! Some use oil to cook the rice and meat, and you can definitely taste the difference! Will return with my family ( my grandson would love the show)!

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JM
Chicago
1 review
Dined on May 26, 2019
Overall 4food 3service 3ambience 3

It was the normal experience. Food was tasty and service friendly.

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G
Chicago
3 reviews
Dined on May 26, 2019
Overall 3food 5service 1ambience 3

I love Behinana and have been coming to this location for 25 years. On this occasion, my birthday, I had the worst service I've ever received there. I think it might have been the server's first day. Food was great as always. Sam, our chef, was amazing.

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J
Chicago
51 reviews
Dined on May 25, 2019
Overall 4food 5service 3ambience 4

If you've been to Benihana a few times, you know that the chefs use the same method and therefore the food taste/ quality is generally consistent. However, every once in a while, a chef will prepare a meal that is half a step superior to the typical. Adan prepared just such a meal - and with a pleasant demeanor that essentially made up for the less than desirable attitude of our server. The server was only pleasant - in fact, overtly pleasant - once she saw our decent tips, which obviously would have been more generous given a warmer welcome on her behalf. We likely dine at this Benihana more often than most patrons. Any other establish would fully recognize regulars and treat them accordingly. This review would have recieved an "Outstanding" rating if not for our server. I recommend the "Benihana Special" if you enjoy surf and turf or the "Ocean Treasure" if you learn more towards all seafood.

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F
Chicago
47 reviews
Dined on May 25, 2019
Overall 4food 5service 5ambience 3

Great time with family, plan on returning .

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CU
1 review
Dined on May 24, 2019
Overall 2food 5service 2ambience 3

It seems like the hood vents need some maintenance because the smoke in the restaurant was very noticeable. Our server, even though he was nice and polite, was very quiet and almost shy, couldn’t understand his questions or answers, which made ordering very difficult. Also, while I’m not doubting the sanitation levels of the Benihana’s employees, they kept slipping their thumbs on the inside of the bowls anytime they were passing out the food. Just to be picky, the carpet needs a good steaming, it was very greasy/sticky. The food was great and the chefs skills always entertaining, but there is definite room for improvement.

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RS
Chicago
2 reviews
Dined on May 24, 2019
Overall 4food 5service 4ambience 4

Everything was very yummy! Our chef Angel was excellent.
Only negative was the women’s bathroom was dirty with little toilet paper and messy.

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CS
1 review
Dined on May 19, 2019
Overall 3food 4service 1ambience 2

We love the food here but were very disappointed with the service. The restaurant was very busy and they crowded our group of 11 at one table which was very uncomfortable. (Table meant for 7) We asked to be split and they said it would be an even longer wait. (Even though we had reservations) The worst part was that it took a half hour just to order drinks and then they forgot some of them. We finally just got up and went to bar to get our own drinks. It took about an hour to get our food started. Very disappointing. We love the food here so we would probably come again and chalk it up to just a bad day for them. Wish they would change their chef “show” though. They’ve been doing the same thing for years and it’s gotten old. They also need to clean and /or remodel because the restaurant is looking dirty and old.

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KK
1 review
Dined on May 18, 2019
Overall 3food 3service 3ambience 3

We’ve been there several times. We had a patty of 10. We felt rushed to order this time. We did not understand a word the lady taking the order said other than “$4.00 more for chicken fried rice”. 4 of us got the chicken fried rice with 1 chicken breaststroke shared among the 4 of us. So do the math, $16,00 for chicken fried rice! Anyway, that had not happened before and I was not about to have a conversation with her about it. I think the chef was new too, he was rather boring and did not engage with us. Thank you

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OT
Chicago
4 reviews
Dined on May 17, 2019
Overall 3food 3service 5ambience 5

Wedding Anniversary

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OT
1 review
Dined on May 17, 2019
Overall 4food 4service 4ambience 3

Kid birthday

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AT
1 review
Dined on May 16, 2019
Overall 5food 5service 5ambience 5

Great Service people was really nice good was excellent

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CM
Chicago
2 reviews
Dined on May 15, 2019
Overall 1food 2service 1ambience 2

Poor customer service esp person on front desk. The people serving are not able to explain the menu.

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h
Chicago
9 reviews
Dined on May 13, 2019
Overall 5food 5service 5ambience 5

Wonderful time. Large portions for everyone. Great value. Lots of fun for all! Will highly recommend to anyone to make special occasions even more special. The servers are always entertaining.

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DW
1 review
Dined on May 12, 2019
Overall 4food 5service 4ambience 5

We had a very nice Mother’s Day dinner. The food was excellent, the cook was very nice as were the servers. They just needed a few more servers to help out. Wait times between courses could have been better as well as the speed of drink orders and such. Overall a very nice experience. Well done

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JS
1 review
Dined on May 11, 2019
Overall 2food 2service 2ambience 5

I have visited a few hibachi style restaurants prior to coming to this location and honestly I was disappointed. I made my reservations a five days before and was super excited because this is supposed to be the prime hibachi location and instead it was the worst. The food was not tasty, the price was not worth the quality, and the chef did not seem like he enjoyed working there even after my group tried to hype him up. There are so many other “small” hibachi restaurants to go to that offer a larger variety of plates and enthusiasts chef that I will not be returning to this restaurant regardless of location.

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TO
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

A very nice experience for our 23 wedding anniversary. Our chef put on a wonderful show for the table. the nice damily celebrating Mother’s day was a joy to share the experience with.

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