Benihana - Lombard, IL

Name: Benihana - Lombard, IL
Address: 747 E Butterfield Rd, Lombard, IL, United States, 60148
Telephone: (630) 571-4440
Price range: $30 and under
Rating: 4.4

4.4

3772 Reviews

$30 and under

Japanese

Make a reservation

2 people

Oct 8, 2024

7:00 PM

Booked 46 times today

Good for groups
Good for special occasions
Lively

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Order delivery or takeout

Dining areas

Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
Japanese
Hours of operation
Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
Phone number
(630) 571-4440
Website
https://www.benihana.com/
Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Location
747 E Butterfield Rd, Lombard, IL 60148
Neighborhood
Lombard
Cross street
Meyers
Parking details
Free parking for Benihana guests
Additional
Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

What 3,772 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4

4.4 based on recent ratings

4.5Food
4.4Service
4.3Ambience
4Value

Noise • Moderate

3,772 Reviews

J
Jennifer
Chicago
14 reviews
4.0
14 reviews
Dined 2 days ago
1. Overall 4
2. Food 3
3. Service 4
4. Ambience 4
Fun spot for special occasions like birthdays! My only complaint- they cram you in. They stuck us with a table of adults that had already been served cocktails and immediately asked our order before even having a chance to sit down. It was me and two kids and I was not able to fully sit on my chair since the others at our hibachi had already claimed their space. Got some attitude when I asked to be moved- which they eventually did and we were seated with a friendlier family at the same time so our orders were synced and not rushed. Other groups around us arriving later asked for more space too. Once that was resolved we had a great time and a great meal! They made my son’s birthday dinner extra special and fun.
Benihana - Lombard, ILResponded 1 day ago
Thanks for visiting us, Jennifer! We're thrilled to hear that you and your kids had a great time celebrating your special occasion at Benihana - Lombard. We apologize for the inconvenience you experienced due to the table arrangement. We understand how this could have affected your dining experience and we appreciate your patience. We'll certainly work on our seating arrangement to avoid this in the future. We're glad that you found the meal to be extra special and fun for your son's birthday. We look forward to welcoming you back for more memorable experiences! Best, The Management Team
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D
Denese
Chicago
3 reviews
3.0
3 reviews
Dined 3 days ago
1. Overall 3
2. Food 4
3. Service 4
4. Ambience 3
We're 40+ yrs patrons of Behihana's, later joined Open Table & earned enough points mostly from using Benihana, only to find they don't even redeem the very rewards earned by using them. Last nights Bday dinner presentation fell short, they were busy, most seats not wiped off, no rice heart, no food in hat,no egg rolling. 4 of our guests will not return, & I'm done with Open Table and disappointed in Benihana
Benihana - Lombard, ILResponded 1 day ago
Hello Denese! We are truly sorry to hear about your recent experience at Benihana - Lombard, IL. It's disappointing to know that we didn't meet your expectations on your special day, especially with the attention to detail that we pride ourselves on. We understand how important the experience is and we apologize for falling short. We're taking your feedback seriously and will work on improving our service. We hope you'll reconsider and give us another chance to provide you with the exceptional dining experience that you've come to expect from us. Best regards, The Management Team
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L
Leanne
Chicago
73 reviews
vip
4.0
73 reviews
Dined 3 days ago
1. Overall 4
2. Food 4
3. Service 2
4. Ambience 3
We have dined at Benihana multiple times over the last 20 + years. You expect the cooks/chef's to do some interesting food and utensils tricks. We did not get the fried rice pumping heart. He did not throw shrimp around the table, We had a guest with us that it was her first time. Plus our server was not very attentive. We all needed water refills. And our new person drained her lemonade and it took two requests to get a refill. Plus the dining room was very warm.
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A
Andrea J
Chicago
1 review
1.0
1 review
Dined 6 days ago
1. Overall 1
2. Food 3
3. Service 1
4. Ambience 1
David does a great job cooking the food, it’s always so well seasoned and cooked! Thank you David!!!
Benihana - Lombard, ILResponded 4 days ago
Dear Andrea! Thanks for the review! We're thrilled to hear that you enjoyed your meal and found the flavors well-seasoned and cooked. We always strive to provide our guests with the best dining experience possible. We're sorry to hear that our service didn't meet your expectations, we appreciate your feedback and will certainly work on improving this aspect. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We look forward to serving you again soon!
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R
Rose
Chicago
30 reviews
5.0
30 reviews
Dined on September 30, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Great food. Best restaurant! Great staff as well. Will definitely be back.
Benihana - Lombard, ILResponded 6 days ago
Thanks for visiting us, Rose! We're thrilled to hear that you enjoyed your experience at Benihana - Lombard. It's wonderful to know that our food and staff made a positive impression on you. We always strive to provide the best service and value so we're glad to hear we hit the mark for you. We look forward to welcoming you back soon!
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T
Tony
Chicago
19 reviews
2.0
19 reviews
Dined on September 26, 2024
1. Overall 2
2. Food 4
3. Service 2
4. Ambience 3
We were seated right away. Food was good as always.
Benihana - Lombard, ILResponded on September 28, 2024
Hello Tony! Thank you for choosing to dine with us at Benihana - Lombard. We are glad to hear that you were seated right away and enjoyed the food. However, we noticed that you rated our service and value a bit lower. We truly value your feedback and will strive to improve in these areas. Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to serve you again soon. Best regards, The Management Team
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B
Brian
Chicago
14 reviews
5.0
14 reviews
Dined on September 25, 2024
1. Overall 5
2. Food 5
3. Service 4
4. Ambience 4
Lots of choices on the menu! We ordered from the lunch menu and really enjoyed the presentation and quality of food. Two Bloody Mary’s ordered: FYI they were small pours and average flavor dressed with a lime and two green olives. We also ordered two hot saki’s. Those drinks go down very easy! The chef was very good at his art!
Benihana - Lombard, ILResponded on September 28, 2024
Thanks for the review, Brian! We're thrilled to hear that you enjoyed the presentation and quality of our food, especially our lunch menu. We appreciate your feedback about our Bloody Marys and hot saki drinks. We're always striving to enhance our offerings and your input helps us do just that. We're glad to know that our chef impressed you with their skills. We hope to welcome you back to Benihana - Lombard, IL soon for an even better dining experience.
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r
richard
Chicago
1 review
5.0
1 review
Dined on September 22, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
The food and experience from the sushi to to main course were great.
Benihana - Lombard, ILResponded on September 23, 2024
Dear Richard, thank you for your kind review. We truly appreciate your feedback and hope you come back for another great experience.
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g
ghassan
Chicago
7 reviews
vip
1.0
7 reviews
Dined on September 22, 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Wait time , and no customer service, we had reservations and we had to wait
Benihana - Lombard, ILResponded on September 24, 2024
Dear Hassan! Thanks for visiting us at Benihana - Lombard. We're truly sorry to hear about your disappointing experience. We understand that waiting can be frustrating and we're sorry for the inconvenience caused. It's also disappointing to hear that you didn't receive the level of service we strive to provide. We will take your feedback seriously and work on improving these issues. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you will give us another chance to serve you better in the future.
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D
Diana
Chicago
7 reviews
4.0
7 reviews
Dined on September 21, 2024
1. Overall 4
2. Food 5
3. Service 5
4. Ambience 5
This experience was very good. We had a great cook so the food was amazing. Our server was super efficient and on top of everything. However, we had a reservation at 6:30 and didn't get seated until 7:15. We were really hungry by then and irritated we had to wait so long even though we had a reservation.
Benihana - Lombard, ILResponded on September 23, 2024
Dear Diana, we are happy to hear that you enjoyed the dining experience! We hope to see you again!
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FAQs

Benihana - Lombard, IL does offer delivery in partnership with Postmates and Uber Eats.

Benihana - Lombard, IL is rated 4.4 stars by 3772 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Oct 8, 2024

7:00 PM

Booked 46 times today

Order delivery or takeout

747 E Butterfield Rd, Lombard, IL 60148

Dining areas

Additional information

Cross street
Meyers
Neighborhood
Lombard
Hours of operation
Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
Price
$30 and under
Cuisines
Japanese
Dining style
Casual Dining
Dress code
Smart Casual
Parking details
Free parking for Benihana guests
Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

Website
https://www.benihana.com/
Phone number
(630) 571-4440
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Lombard, IL

Make a reservation

Order delivery or takeout

Dining areas

Additional information

Menu

What 3,772 people are saying

Overall ratings and reviews

FAQs

Does Benihana - Lombard, IL offer delivery through OpenTable or takeout?

How is Benihana - Lombard, IL restaurant rated?

Is Benihana - Lombard, IL currently accepting reservations?

Make a reservation

Order delivery or takeout

Dining areas

Additional information