The food here was excellent, however service not so good. We were rushed through our meal very quickly. Enter started coming before we have finished appetizers, soup or salad. Never received the white rice we asked for until after meal was over and then had to asked for it again.
We didn't know anything about Benihana before we arrived. We had Pete cook for us the first night of our honeymoon and it was probably the best choice we could have made! We shared the table with 5 others (they seat 7 Max where we were), which I was skeptical about at first since we kinda wanted a romantic time. While we were at the same massive table we were not cramped at all. We sat on the end so we had a bit of privacy but also enjoyed some light conversation with the others. We are both not very social so the entertainment kinda helped break the ice. Pete did some fancy tricks and cooked us a delicious meal! It was very well portioned with a good mix of different veggies (I usually don't eat a lot of veggies but these were amazing). It was more expensive than places we normally eat but, hey, honeymoon!
We have dined many times at Benihana in Key West over the past 10 years. This was the first time our chef was not engaged with his customers around the cooking table. He showed no showmanship except for at the end when he made the fire chimney out N onion and even that was not at all impressive.
We have had others at this particular Beninhana that rather new in the process BUT showed alot more interaction and showmanship for minimal their years of experience.
In the future, I know everyone has to learn somehow BUT please check you chefs out before having them at the cooking table.
Our server was ver attentive and I could see the chef caused her to feel uncomfortable for the customers
We really enjoyed visiting this restaurant with our two young children aged 5 and 7. The chef cooks in front of you and he was really good with the kids and made a fuss of them. He performed lots of tricks and got the kids to throw things into his hat. The food was amazing and tasted really fresh. I had shrimp and steak and the steak tasted so good. One of the best I have had. My kids loved it and said it was the best restaurant that they had been to.
Great dining as usual!
Chef Michael is awesome!
Awesome Key West waterfront view. Excellent food.
Only plaudits. Thank you.
While on vacation we celebrated a birthday, every one was very nice, Mick our chef was great! So entertaining
Chef was excellent and interacted with us and kids!!
We had a new cook first time on grill, did not know the tricks but the foods was awesome, we eat at this place once every to weeks and we ask for our special cook, but now we want our new cook.
He was cooking in kitchen tall black guy. His food was great
The food was fabulous. The cook was entertaining. Good menu options.
Service was Wonderful and the food was delicious!! Our Chef Pete was great and very accommodating with my son's allergy. We celebrated my daughter's birthday and the staff was great, they even sang Happy Birthday to her!
Benihana made it a very special night for my granddaughter's 8th birthday - just her and Granny! The service was excellent, the Chef was entertaining, the food was delicious and the atmosphere extremely kid friendly -- even a Shirley Temple at the bar after dinner! Was a wonderful evening of making memories for both of us. Thank you.
Always a wonderful time and our family absolutely love Jorge. He truly entertains all.
Mick was our chef and he was great. This is always our first stop off the plane in Key West. This was the best meal we have had in years! Amazing cook and great service!
We love Benihana. NEver had a bad experience. WIll go back each and every time!
Nice night with good food.
Slow service then food came too fast and all at once. Some Food was incorrect. Not a great night.
We always look forward to going to Benihana when in Key West. Our server (not the chef) was slow this time around. Friendly but very slow. We enjoyed the food as always. I like that I can make my reservation online, which I always do.
Chef Mick was very entertaining and a great cook!
Had a 7:30PM reservation but didn’t get seated until 9 and they were closing by the time we were finished with our meal (10:30pm). Not a single sorry or apology. They were actually getting a bit of an attitude with the people that kept checking how much longer. Not sure how you can take so many reservations but not have the seating available.
Awesome time and food was delicious.
We celebrated our mother's 80th Birthday in the Private Room and the group: kids, grand-kids and great grand-kids had a wonderful experience. The staff was top notch, the chefs were both (my side was Juan) engaging and fabulous and the food was as usual Delish; with the Birthday Girl treated to her B-day dinner!
The food is great they cook it just right the help is happy and freindly
Just not worth the $130 i spent for two people. Inexperienced chef and sever
We love Ikkos Japanese steak house in Dover NH!! We were missing it living on Big Pine and my Hubbys Sister was flying in from Maine on Valentines so decided to try you again. Though expensive it was very good last year.. Our server was asked for a Merlot with a side of ice. I was shocked there was no house and almost 10 dollars for a glass was $. She forgot the ice. I asked a second time for a side of ice and another 10 min went by. My Husband asked her a 3rd time and she finally brought it. My Sister in law ordered shrimp tempora Roll for an app. We ordered veggie tempora APP She brought her a shrimp temp app not roll. We started eating it thinking it was ours. Tho she offered to fix it it was way too late. I ordered steak habachi and it was fatty and grisel. The flavor was just not what Ive had in the past and to not be able to eat a quarter of the small portion I got made me unhappy. With how expensive it is and how hurried your served I always feel rushed so you can get another gang in after me. If it was better priced and less hurried I might come more often. Ps the sauces were yuck. What is that thick reddish stuff, Nasty, In NH they do a nice yum yum sauce and another ginger sauce .. Having a locals deal might bring me in more often. We go to Town and tavern at least once or twice a month for the great locals deal.
Great time! Celebrating our anniversary.
Chef was great and the food was too!
Had a fantastic evening. The food was delicious, the chef entertaining and the service excellent.
We waited 20 more mutes after our reservation time—frustrating with little kids. But our meal was great and everyone loved the cooks presentation!
On vacation and was recommended. We were very pleased. Only complaint was that fried rice was extra. In Nashville it is always with the meal. Excellent evening!
I must say that the hostess on the evening of Jan 26 was extremely POOR! She paid no attention to what me (the customer) told her. We arrived early and I explained that I did NOT want a table with a chef. Just a standard table for the meal. She either ignored me or was to preoccupied with sipping on her drink to listen to what me (the customer) told her. She tried to sit us at a table with a chef. I told her we did not want that. She said they had no other tables except for the sushi bar and we could go seat ourselves. Benihana is off my list of restaurants if that is how much it cares about customers.
I have ate here several times and I am never disappointed! The food is amazing, and the staff is wonderful. My kids enjoyed watching our chef cook and entertain us!
We always choose Benihana’s for family get together and birthdays it’s just the right place we always know food is great and it’s just good fun watching the chefs who by the way are always pleasant and entertaining. ThAnk you
We are visiting from Connecticut and wanted to go back to Benihana because we haven’t been there in years since our local Benihana closed there about 25 years ago. It was everything we remembered! Food was excellent and plentiful. The show put on by the chef was excellent too. Thank you Benihana of Key West!! 😊💕
Great service and great food
What a good fun place to have a meal with up to 7 of your closest friends. It is a Hibachi style with very engaging and energetic chefs. We had Michael and he did a fabulous job. He kept the kids entertained while cooking a great meal. I would recommend this to anyone, and if you've never had a Hibachi style meal before, you have to try it. We all had the filet, and I also had the scallops which were wonderful! Give it a try!
Food was good and service attentive, only problem was running over and hour behind on reservation times, why over book to such an extent to cause huge delays.
Fun environment for a NYE dinner with family! Food was delicious!
Great hibachi fun! All of the chefs are energetic and talented. Food is excellent and I love getting to see it made. Beware, you will get a TON of food! There are a lot of menu options that cater to many different pallets and dietary needs. The hibachi noodles are by far my favorite of any hibachi place I've ever been.