About Benihana - Indianapolis

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Indianapolis is located on Keystone Crossing Road, right behind the Fashion Mall. Join us for Banzai Hour, Monday through Thursday from 5-7 p.m. and Friday from 4-7 p.m. Enjoy fresh nigiri, sashimi specialty sushi rolls, as well as hot and cold appetizers. Monday through Thursday.

8830 Keystone Crossing
Indianapolis, IN 46240
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Dining Style:
Casual Dining

Cuisines:
Japanese, Sushi, Steakhouse

Hours of Operation:
LUNCH:
Monday - Thursday: 11:30 am - 3:00 pm
Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm

DINNER:
Monday - Thursday: 3:00 pm - 10:00 pm
Friday: 3:00 pm - 11:00 pm
Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm

Cross Street:
Sheraton Hotel

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(317) 846-2495

Website:
http://www.benihana.com/locations/indianapolis-in-in

Additional:
Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking, Wine

Benihana - Indianapolis Ratings and Reviews

5
4
3
2
1

3.7

Overall Rating

based on recent ratings
food

4.1

service

3.5

ambience

3.5

value

3.4

Noise

Moderate

69% would recommend it to a friend

Good for Birthdays (42)
Fun (38)
Special Occasion (33)
See All
Good for Groups (30)
Good for a Date (29)
Kid-friendly (21)
Great for Lunch (21)
Good for Anniversaries (20)
Casual (17)
Sunday Lunch (13)
Business Meals (8)
Creative Cuisine (8)
Comfort Food (8)
Authentic (7)
Happy Hour (7)
Hot Spot (7)
People Watching (7)
Worth the Drive (7)
Fit for Foodies (6)
Romantic (6)
Tasting Menu (6)
Cozy (5)
Good Vegetarian Options (5)
Pre/post Theatre (5)
Handcrafted Cocktails (4)
Healthy (4)
Great Beer (3)
Late-night Find (3)
Seasonal (3)
Bar Seating (2)
Paleo Friendly (2)
Spicy (2)
Disabled Access (1)
Gluten Free Options (1)
Live Sports (1)
Local Ingredients (1)
Neighborhood Gem (1)
Quick Bite (1)
Quiet Conversation (1)
Vibrant Bar Scene (1)
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1122 reviews
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·Dined on February 11, 2018

I would recommend going for specials occasions, birthdays, anniversaries, etc. Good food & drinks.

Tags: People Watching, Happy Hour, Worth the Drive, Good for a Date, Good for Anniversaries, Good for Groups, Fun, Good for Birthdays, Handcrafted Cocktails
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food5
ambience4
service4
value4

 
·Dined on February 10, 2018

I have been here twice. I wasn’t thrilled my first time but years later gave it another chance. A few girl friends and I went for dinner on 2-10 at 4:45. We were finally sat around 5:30. Our server was an older asian lady who was beyond grumpy, and out chef was more annoying than entertaining. It took him over an hour to cook our food and some how “no onions” turned into no veggies at all?! Then my medium steak was cooked well, but we had a 7:00 movie to make, I had to shovel my food in my mouth, I didn’t have time for him to remake it.

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food1
ambience1
service1
value1

 
 (Indiana)·Dined on February 10, 2018

Too much to write. All in all. Not good.

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food4
ambience2
service2
value1

 
 (Indiana)·Dined on February 10, 2018

We had a reservation we didn't get seated until 45 minutes later we didn't get drinks for 45 minutes after that we were there a total of 3 hours there were no chefs no managers came by and apologize no types of compensation just a restaurant full of people waiting on an available chef if I could give a negative star rating I would

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food1
ambience1
service1
value1

 
·Dined on February 8, 2018

Have been there 3 times in the last 6 months. Appetizer shrimp is WAY over cooked. All my entree seafood has been tough and far overcooked. Way too much oil and butter in the veggies.
Not a fan anymore like many years ago.

Tags: Special Occasion, Good for Birthdays, Good for Groups
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food3
ambience4
service5
value3

 
 (Indiana)·Dined on February 8, 2018

Was not satisfied

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food1
ambience1
service2
value1

 
·Dined on February 7, 2018

Consistent experience, with varied menu. It was not overly crowded the night we were there. Quick service, even though our table did not fill up right away. Our cook was gracious, and quickly reacted to a couple of omissions - not too much of delay in the other party getting their correct food.

Tags: Good for a Date, Authentic, Cozy, Good for Anniversaries
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food5
ambience5
service4
value4

 
·Dined on February 7, 2018

They were packed when we got there. We had to wait for a table even though we had reservations (not long- maybe 10 minutes). The waitress was look irritable and looked like she was exhausted ( it was a madhouse in there so it makes sense). I asked about a few drinks and wasn't given much information. The price for the meal and what you get is significantly less than any other Japanese style steakhouse I have ever been (even ordering double rice, etc.). Would not go back or recommend.

Tags: Good for Groups
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food3
ambience1
service1
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·Dined on February 4, 2018

This time the service was not great very slow and not cheerful at all no fun to anyone serving that evening

Tags: Fun, Special Occasion, Good for Birthdays
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food5
ambience4
service2
value3

 
 (Indiana)·Dined on February 3, 2018

Food is always amazing. But the wait time even with a scheduled reservation is a little much but all worth the wait

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food5
ambience5
service5
value5

 
 (Indiana)·Dined on February 1, 2018

7:15 reservation. Ate at 9:05. 4 chefs for 12 tables. Horrible service.

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food5
ambience2
service1
value2

 
·Dined on January 31, 2018

A bit overrated. Food was decent nothing over the top. The service was good and fun-filled... Great for Bday Celebrations... Drinks were good but pricey.

Tags: Good for Birthdays, Kid-friendly, Happy Hour
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food3
ambience1
service4
value2

 
·Dined on January 30, 2018

THE soup was cold, no bartenders on duty, sushi was mediocre, hibachi was good bc of the chef!

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food1
ambience1
service2
value1

 
 (Chicago)·Dined on January 28, 2018

Our 6:30 reservation turned into a 7:15 seating... poor management!

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food4
ambience2
service2
value2

 
 (Indiana)·Dined on January 28, 2018

We sat for almost an hour before the chef came to the table. The chef did not know many of the traditional entertaining tricks and we were not entertained. The floor around the restaurant is very dirty and unappetizing. The restaurant looked dirty. The food however, was very good.

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food5
ambience2
service2
value2

 
·Dined on January 28, 2018

Once we sat down it took maybe 30-45 just to get drinks. Once we got drinks maybe 30 to order food. The server apologized and said that we'd get some discount, never did. It was a Sunday afternoon with maybe 4 tables.

Tags: Good for Birthdays
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food4
ambience2
service1
value3

 
·Dined on January 28, 2018

Service was terrible. Waiter was so quite to the point you had to ask him several times to repeat what he said. Didn’t get a waiter until 30 minutes after being seated.

Tags: Special Occasion
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food2
ambience1
service1
value1

vip
 (Indiana)·Dined on January 28, 2018

Service was very slow, as we had to wait a long time for a cook. Food portions were very small, especially the fried rice, where some received much less than others.
Restaurant needed cleaning.
The service and food quality needs attention.
The Benihana experience is not good.

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food3
ambience3
service2
value2

 
·Dined on January 28, 2018

We drove 90 minutes to get there and, because my husband is wheelchair bound and it takes about 7 minutes to get him out of car, it made us 15 minutes late for our reservation. Instead of being hospitable or helpful after I gave our name and told the person at the door that we were sorry for being late , his only response to us was "You are 15 minutes late for your reservation." I even called to let them know that we were on our way. This was the place that I loved coming to as a teenager and young adult. I thought that this would be a great place to take our son for his 21st birthday. We were seated IN the way, at the entrance of the dining room, where my husband's wheelchair was blocking a clear path for everyone to enter. We had to wait to be seated. Then we had to wait for 4 more people to be seated so that we could order and have a chef come and cook our meal. Our dinner took more than 2 hours! As much as I love Hibachi grill dining, I will not be returning to Benihana Indianapolis. We did not feel welcomed by anyone except our server. I wish I had gotten his name. For HIS SERVICE ALONE, he got a big tip!! Thank you, sir!

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food3
ambience1
service1
value1

 
·Dined on January 27, 2018

Celebrated my husband’s birthday. The food was outstanding and our chef Tasmania really made our experience lots of fun! We will return for my birthday in November.

Tags: Special Occasion, Good Vegetarian Options, Good for Anniversaries
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food5
ambience5
service5
value3

 
 (Indiana)·Dined on January 26, 2018

Benihana is always the perfect place for family celebrations. Family of all ages love it and it is now a definite favorite for our family!

Tags: Good for a Date, Good for Birthdays, Special Occasion, Good for Anniversaries, Casual
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food5
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service5
value5

 
 (Indiana)·Dined on January 24, 2018

Great family experience. Enjoy the cooking of the meal.

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food5
ambience5
service5
value5

 
 (Indiana)·Dined on January 21, 2018

We love Benihana, but our experience this particular time went above and beyond! Our chef was Angel and our waiter was Scott. They are both extremely personable and took very good care of us!! They are both well-suited for their positions, and I know they are continuing to develop their skills even though they exceeded my expectations already. The food was delicious, and the ambiance was perfect for our family celebrating birthdays. Our kids LOVE Benihana! We can’t wait to go back for our next special occasion!

Tags: People Watching, Neighborhood Gem, Sunday Lunch, Fun, Good for Birthdays, Creative Cuisine, Good for a Date, Good for Groups, Kid-friendly, Special Occasion
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food5
ambience5
service5
value5

 
 (Indiana)·Dined on January 19, 2018

I grew up coming to Benihana for special occassions. It was always so magical. I haven't been in a couple of years and feel it has lost its special upscale feeling. Our waitress was rude and it was obvious she wanted us to eat and pay quickly. The food was good but the ambiance and service was disappointing.

Tags: Fun
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food4
ambience2
service2
value2

 
 (Indiana)·Dined on January 18, 2018

We came for a birthday (as we have been doing for about 20 years) and this time had a family member who temporarily needs to eat only salt without iodine. The staff immediately went to work finding out how to make her something enjoyable that would work, and succeeded very well. It was very crowded, but the team tried hard to give us great service. We had a wonderful time.

Tags: Good for Groups, Good for Birthdays
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food4
ambience3
service5
value3

 
 (San Francisco)·Dined on January 16, 2018

Made a reservation for 7 pm, was seated around 8 pm...not a good start. After seated, took until at least 8:30 to even get the chef to the table. Finally started eating around 9 and then there were issues with the order, chef was confused about which steaks were supposed to be cooked to which temperatures and started to cook everything to well-done instead of med-rare. When I finally got a refill on my drink, I had to send it back because the glass had something brown caked on the inside in multiple places. Overall, not the experience I would expect when paying around $60-70 per person for a meal. Fun for a novelty, but I won't be going back.

Tags: Good for Groups, Good for Birthdays
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food4
ambience2
service2
value2

 
 (Indiana)·Dined on January 16, 2018

This was our first time trying Benihana's. Food was delicious. Was expecting more from the chef. Saw other tables doing more exciting things etc.. Will try again, maybe just a different chef. Overall it was a nice night out.

Tags: Good for Anniversaries, Good for a Date, Good for Groups
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food5
ambience3
service3
value3

 
 (Indiana)·Dined on January 15, 2018

It is always great food....

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food5
ambience5
service5
value3

 
 (Cincinnati)·Dined on January 14, 2018

Corner table was extremely cold bc the outdoor vents were allowing the fresh (cold) air outside to flow into the restaurant. Service was very very slow. It took a good 30-45 minutes for food to roll in.

Once service started things flowed a little better.

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food3
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service2
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 (Indiana)·Dined on January 14, 2018

My favorite restaurant so I’m certainly biased but it’s hands down the BEST Hibachi restaurant! The times I attempted to go elsewhere, it never measured up. I go at least 1-2+ times a month.

Tags: Tasting Menu, Happy Hour, Good for Groups, Handcrafted Cocktails, Special Occasion, Good for Anniversaries, Hot Spot, Business Meals, Good for Birthdays, Good for a Date, Worth the Drive, Great for Lunch, Sunday Lunch
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food5
ambience5
service5
value5

vip
 (Indiana)·Dined on January 13, 2018

Love, love Benihana. Really great service tonight from our server! She was ON it!

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food5
ambience5
service5

 
 (Chicago)·Dined on January 13, 2018

The actual server was new and he didn’t speak loud enough- even after multiple guests had told him that they could not hear/understand what he was saying. The chef was good, could have smiled a bit more and showed more enthusiasm.

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food5
ambience2
service2
value3

 
 (Indiana)·Dined on January 12, 2018

Had a great time here for my birthday dinner. Our Server was really nice and she wore these cool star glass and preformed really well while cooking. Did not like how I could sit with my family due to number of seat at one cooker

Tags: Fun, Creative Cuisine, Good for a Date, Romantic, Good for Anniversaries, Hot Spot, Special Occasion, Healthy, Good for Birthdays
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food5
ambience5
service5
value3

vip
 (Indiana)·Dined on January 11, 2018

Horrible experience. Took 1 he 45 min for the chef to cone to our table. Other tables sat down after us and were served before us. While they did discount the meal it was still expensive and disappointing. It was for a birthday and that landed flat for the birthday person. Ugh. Won’t be back.

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food5
ambience1
service1
value1

 
 (Indiana)·Dined on January 10, 2018

We have been visiting the one in Indianapolis for over 25 years. Love it! We always look forward to our next meal there. The staff is always friendly. The cooks are amazing. The fried rice is the best fried rice I have ever eaten. There are a lot of good places to eat, but Benihana's in
Indianapolis is out favorite.

Tags: Good for Birthdays, Fun, Casual, Good for a Date
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food5
ambience5
service5
value5

 
 (Indiana)·Dined on January 10, 2018

Seated with other diners who were on their phones the entire meal. Ignored their children. Their conversation on their phones were filled with obscenities. Our chef was apparently filling in and was not entertaining at all and my meal was wrong but still very good. So a lot depends on your fellow diners.

Tags: Good for Birthdays, Fit for Foodies, Kid-friendly
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food4
ambience3
service3
value4

 
 (Indiana)·Dined on January 7, 2018

1/7/2018 at 4:00

Staff seemed minimal for front and back of house. To go orders seemed to have been lost, there were several empty tables, however not clean or being cleaned. After waiting 15 minutes to be seated, still watching the staff try to keep up with current tables and to go orders, dirty tables still not touched, and no idea of when we would be seated, we left.

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food3
ambience2
service1
value3

 
 (Indiana)·Dined on January 6, 2018

This is probably the worse experience we have had at the restaurant. And I hate it, because I LOVE the food here.
We got put at a table that had two extra seats added along with another party. Now, I understand that we wouldn't have a table alone, and that is fine, I like sharing the table with other parties. But when the seats are already a little close, then they shove two more chairs to the table, it was very uncomfortable for all of us. We kept sharing looks with the other party like "you have to be kidding me". The chef was entertaining and great. Our host did not offer anyone at the table the dessert that came with their meal. And when we asked about it he said "yeah, sure, I can get that for you". Like it was something extra we were asking for. For the price we pay here, I expect a little better. I probably won't be going back anytime soon.

Tags: Fun
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food4
ambience3
service3
value1

 
 (SW Indiana)·Dined on January 5, 2018

We had to wait 45 minutes even through we had a reservation. The restaurant was extremely cold and very dirty. We were very disappointed!!

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food4
ambience1
service2
value1

vip
 (Indiana)·Dined on January 5, 2018

Not a good experience. Food was burnt and management was less than stellar in how they handled it. Thanks for showing us how not to handle customer service, James. BTW, this used to be one of our favorites.

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food1
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service3

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