About Benihana - Indianapolis

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Indianapolis is located on Keystone Crossing Road, right behind the Fashion Mall. Join us for Banzai Hour, Monday through Thursday from 5-7 p.m. and Friday from 4-7 p.m. Enjoy fresh nigiri, sashimi specialty sushi rolls, as well as hot and cold appetizers. Monday through Thursday.

8830 Keystone Crossing
Indianapolis, IN 46240
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Dining Style:
Casual Dining

Cuisines:
Japanese, Sushi, Steakhouse

Hours of Operation:
LUNCH:
Monday - Thursday: 11:30 am - 3:00 pm
Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm

DINNER:
Monday - Thursday: 3:00 pm - 10:00 pm
Friday: 3:00 pm - 11:00 pm
Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm

Cross Street:
Sheraton Hotel

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(317) 846-2495

Website:
http://www.benihana.com/locations/indianapolis-in-in

Additional:
Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking, Wine

Specials

The More You Give, The More You Get

Special valid Nov 14, 2017 - Dec 31, 2017 all week from 12:00 AM - 11:30 PM

Specials

The More You Give, The More You Get

Special valid Nov 14, 2017 - Dec 31, 2017 all week from 12:00 AM - 11:30 PM

Details

For a limited time, when you purchase $50 in Benihana Gift Cards, you’ll receive a $10 Promotional Card. Promotional Cards valid 1/2/18 – 3/31/18. Buy your Benihana Gift Cards at your favorite Benihana location or online at Benihana.com. Excludes Tax and Tip. Valid Nov 14, 2017 - Dec 31, 2017. Promo Cards valid 1/2/18 – 3/31/18. Special valid Nov 14, 2017 - Dec 31, 2017 all week from 12:00 AM - 11:30 PM.

Benihana - Indianapolis Ratings and Reviews

5
4
3
2
1

4.2

Overall Rating

based on recent ratings
food

4.4

service

3.8

ambience

4.0

value

3.8

Noise

Moderate

78% would recommend it to a friend

Special Occasion (34)
Good for Birthdays (29)
Good for Groups (27)
See All
Fun (19)
Good for a Date (17)
Kid-friendly (17)
Casual (16)
Good for Anniversaries (15)
Great for Lunch (12)
Worth the Drive (8)
Creative Cuisine (8)
Romantic (7)
Good Vegetarian Options (7)
Healthy (7)
Authentic (6)
Handcrafted Cocktails (6)
Sunday Lunch (6)
Tasting Menu (6)
Great for Brunch (5)
Pre/post Theatre (5)
Comfort Food (4)
Neighborhood Gem (4)
Fit for Foodies (4)
Cozy (3)
Business Meals (2)
Disabled Access (2)
Happy Hour (2)
Hot Spot (2)
Notable Wine List (2)
People Watching (2)
Scenic View (2)
Vegan (2)
Bar Seating (1)
Great Beer (1)
Great for Outdoor Dining (1)
Quiet Conversation (1)
Seasonal (1)
Waterfront (1)
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1014 reviews
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·Dined on November 9, 2017

This was the first time we had really bad experience with Benihana. We attended for my son birthday and left very disappointed.

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food3
ambience1
service1
value2

vip
 (Indiana)·Dined on November 3, 2017

The food was delicious and it is really an awesome place to celebrate a birthday! Last night was my birthday and I'm pretty sure there were six or seven other people celebrating birthdays there. I heard that birthday song so many times! Pretty sure that's because they make it a very fun experience. A little pricey, but not bad for a special occasion.

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food5
ambience5
service5

vip
 (Indiana)·Dined on November 3, 2017

Ronaldo cooked my food the best chicken ever!

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food5
ambience3
service3

 
·Dined on November 2, 2017

Waitress was horrible and seemed to HATE her job. Also our chief did not do very many "tricks".

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food4
ambience2
service1
value4

 
 (Indiana)·Dined on November 2, 2017

They dropped the ball, big time. We were celebrating a birthday and had reservations. There were 4 tables of CHILDREN with a couple of adult chaperones that they paid attention to over our table. We waited about 45 minutes before the chef came to our table. He was a new chef because he didn't know what the hell he was doing and he screwed my order up royally. There was no apology from them at all and our waitress told us the four tables of children also had reservations and they came first, so we had to wait. I would think if they had that many reservations, the restaurant would have had enough staff to see everyone was taken care of. Obviously, they didn't give a damn. Also, our waitress had a bad attitude because we all complained so her trip from me was appropriate - zip, zero, nada. We all should have gotten our food free.

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food3
ambience1
service1
value1

 
·Dined on October 30, 2017

It was my wife's birthday and I was unaware that we would have to sit with total strangers that was a very awkward dining experiences for me and my wife and a lot of bad energy really but a bad ending to her birthday night overall.

Tags: Good for a Date, Special Occasion, Tasting Menu, Fun, Great for Lunch
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food5
ambience5
service5
value3

 
 (Indiana)·Dined on October 28, 2017

It’s an annual event for my family to eat at Benihana ‘s that we always look forward to. There wasn’t a long wait even when we had reservations. Tony was our chef and he was outstanding with all his skills. Waitress was fun and very good.

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food5
ambience5
service5
value5

 
·Dined on October 27, 2017

Very disappointed with our experience overall. The heater above our table was broken and was blowing out cold air (it was 35 degrees out when we headed to Benihana), so we froze and ate in winter coats. Management never came by to check on us or apologize - not sure why they just didn't close our side of the restaurant that night!

The service was awful - we had to leave the table to find our waitress twice for drink refills during the meal. Our chef was considerate but did not perform any fancy tricks to entertain, like all the other tables were doing.

Most of the restaurants in the Keystone area are great - my recommendation is to skip Benihana and find another option (Sullivan's or Napolese are great.)

1 person found this review helpful.
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food3
ambience1
service1
value1

 
·Dined on October 27, 2017

Great all the way around , staff and food was wonderful. Will go again when I have a chance.

Tags: Special Occasion, Good for a Date, Fun
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food5
ambience5
service5
value4

 
 (Indiana)·Dined on October 25, 2017

It was great! No complaints

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food5
ambience3
service3
value4

 
 (Indiana)·Dined on October 23, 2017

Only complaint was that the cook at the table took so long to do all the food. the restaurant is expensive but good for special occasions.

Tags: Good for Birthdays
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food4
ambience4
service3
value3

vip
 (Indiana)·Dined on October 22, 2017

Service was abysmal~

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food5
ambience3
service2
value3

 
·Dined on October 21, 2017

We had a wonderful experience great food great service great atmosphere

Tags: Casual, Good for Groups, Good for Anniversaries, Good for Birthdays
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food4
ambience4
service4
value4

 
·Dined on October 20, 2017

They were very friendly fast and had good customer service skills the cook TAZMANIA was very interactive with us he was GREAT

Tags: Good for Groups, Casual, Romantic, Happy Hour
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food5
ambience4
service5
value4

 
 (Indiana)·Dined on October 16, 2017

Food was excellent as always, cook was outstanding too. Server was slow and we waited for what seemed to be forever for drink refills and our check

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food5
ambience4
service3
value4

 
 (Indiana)·Dined on October 16, 2017

Service has really went down, slow . Staff Lost Birthday certificate.

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food3
ambience1
service1
value1

 
·Dined on October 15, 2017

Customer assaulted waitress, really long wait for chef.

Tags: Great for Lunch, Comfort Food
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food5
ambience2
service3
value4

 
·Dined on October 11, 2017

Delicious fresh cooked food!!! Always a good time!! Food simple and again, delicious!!

Tags: Good for Groups, Special Occasion, Great for Lunch, Healthy, Casual, Good for Birthdays, Good for a Date
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food5
ambience5
service5
value4

 
·Dined on October 8, 2017

Just ok. Nothing spectacular. Food ok. Pricey. Probably wouldn’t go back.

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food3
ambience2
service4
value2

 
 (Indiana)·Dined on October 4, 2017

We chose this restaurant for a birthday party get together. Our waitress was either really scatter brained or had way too many tables to take care of. We had to ask several times for our drink refills. There would be long periods of time we did not see her. The cook was nice and fun. The food was good (average), but the amount you received for the prices was crazy! (In a bad way) We did not get very many vegies at all and we had to pay xtra for the fried rice. We were supposed to get steamed rice which we got about 5 minutes after the cook left our table. Two of the girls in our party sat under an air conditioning vent which kept leaking water drops on them the entire dinner.
The birthday girl had a good time but my thought is the food is way way over priced and I will not be back.

Tags: Good for Birthdays
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food2
ambience3
service2
value1

 
 (Indiana)·Dined on October 3, 2017

Food was great as always and we had a great time for my wife’s bday.

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food5
ambience5
service5
value5

 
 (Indiana)·Dined on September 28, 2017

Benihana where ever I go are so consistent, I always have a good time and great food... just make sure you have the yum yum sauce!

Tags: Good for Birthdays, Great for Lunch, Happy Hour, Great for Brunch, Worth the Drive, Good for Anniversaries, Tasting Menu, Pre/post Theatre, Sunday Lunch, Romantic, Fun, Kid-friendly, Good for Groups, Casual, Good for a Date, Special Occasion
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food5
ambience4
service4
value4

 
 (Indiana)·Dined on September 27, 2017

We love Benihana's!!! The funny thing is we only go when it's someones birthday.

Tags: Special Occasion, Kid-friendly, Casual
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food5
ambience5
service5
value5

 
·Dined on September 24, 2017

We celebrated my boyfriend's birthday and had a great time. Food was delicious and Pedro was a great cook and fun to watch, and our waitress was Lauren and she could not have been more attentive and fun. Thanks for making this visit so pleasant as our last experience was not as good.

Tags: Neighborhood Gem, Creative Cuisine, Special Occasion, Healthy, Fit for Foodies
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food5
ambience5
service5
value5

 
 (Indiana)·Dined on September 23, 2017

I have been coming to Benihana's for years. We come for lunch and for dinner. We visit this restaurant at least 3-4 times a month. This visit I felt like they are losing their awesome vibe. Food was good-like always. But the atmosphere was more of a noisy and dirty atmosphere.
Sad for us because our family loves your restaurant more than any restaurant in the Indy area.
To add icing on the cake.....Our visit was a Saturday Sept 23rd 2017 and they just billed my credit card today October 5, 2017. Who bills a credit card almost 2 weeks later. I hope things go back to the way they were before so we can continue to come a lot. Thank you for listening.

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food3
ambience2
service2
value4

 
·Dined on September 23, 2017

It was my fiancé’s birthday. We traveled from Fort Wayne. Food tasted great, portions are smaller than Sapporo . But the staff were great. As well as our chef . Table space is a bit crowded but overall We had a great time and would definitely recommend this place.

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food4
ambience5
service5
value5

 
 (Indiana)·Dined on September 21, 2017

Fun and enjoyable!

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food4
ambience3
service3
value3

vip
 (Indiana)·Dined on September 17, 2017

They seemed to be very short staffed. Had to flag down a manager to get water and order. Floor was sticky under the table and in the restroom. We go to Benihana very often and this is a major change.

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food4
ambience3
service3
value4

 
·Dined on September 15, 2017

First time dining in and it was a great experience!

Tags: Good for Birthdays, Good for Groups, Worth the Drive, Special Occasion
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food5
ambience5
service5
value5

 
·Dined on September 14, 2017

This was my worse experience at Benihana's. My lobster tail was over cooked. I ordered a sushi roll before my meal and I did not receive it until after the chef was done preparing our meal. The server cried thoughout our entire meal. I mean tears coming down and face bright red. We tried to encourage her but she responded negatively. The supervisor came to the table and we asked him what was wrong with her and told him she was crying. He brushed it off like he didn't care. We were there to celebrate my birthday which we had to remind her several time after I provided her my birthday certificate.

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food1
ambience2
service1
value1

 
 (Indiana)·Dined on September 13, 2017

Food was great but our waitress must have been new. She was a mess and all over the place. Had to keep reminding her to bring drinks.

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food5
ambience3
service2

 
 (Indiana)·Dined on September 13, 2017

We go to Benihana for special occasions! We
are always satisfied with the staff, chef and
especially the food! Highly recommend this
restaurant.

Tags: Good for Birthdays
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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined on September 12, 2017

I took my fiancée here for her birthday. She couldn't be more happy. She loved the service, food and just couldn't stop talking about it on the way home. Keep in mind, we've been here before, but she described it and talked about it non-stop as if it was our first time. She wants your recipe! Keep up the good work. I look forward to another visit. Thanks.

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food5
ambience5
service5
value5

 
·Dined on September 10, 2017

good food, good service, I feel we didn't get as much food as we usually do.

Tags: Special Occasion, Casual, Sunday Lunch, Great for Brunch, Good for Birthdays, Tasting Menu, Handcrafted Cocktails, Fit for Foodies, Pre/post Theatre
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food5
ambience5
service4
value4

 
 (Indiana)·Dined on September 9, 2017

Order was wrong even after pointing to it on menu and confirming it with cook. There was a bug in my soup. I was given the wrong drink and when I questioned it, I was told it was the correct drink. My bill had the name of the incorrect drink that I was given. The chicken was over cooked. This was a bad experience. It will be quite a while before I am willing to return.

Tags: Good for a Date, Good for Groups
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food2
ambience3
service3
value2

vip
 (New York Area)·Dined on September 9, 2017

I have really enjoyed my experiences here in the last but this was an exception. Despite having a reservation our dinner did not begin for another 1.5 hours. I'm not sure what the point of having a reservation was. We ordered a bottle of wine and the waitress did not know how to use a corkscrew, it was awful to watch and embarrassing for us in front of the rest of the table. Additionally, she took our orders and then when the chef arrived our orders had all been communicated incorrectly. We were celebrating my husband's birthday and it was supposed to be a special night but it was anything but. I don't think I will return and now I will be taking my husband out to dinner again to try to make his birthday a bettter memory.

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food3
ambience2
service1
value2

 
 (Indiana)·Dined on September 4, 2017

It's was nice for my birthday

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food5
ambience5
service5
value5

 
·Dined on September 4, 2017

Me and My son love trying new things. I have always wanted to go here and I was pleasantly surprised. Fabulous food. Entertaining. Great service. Will encourage everyone to go here.

Tags: People Watching, Casual, Good for Birthdays, Bar Seating, Good for Anniversaries, Fun, Kid-friendly, Romantic, Seasonal, Good for Groups, Comfort Food, Creative Cuisine, Authentic, Great for Brunch, Worth the Drive, Cozy, Hot Spot, Good for a Date, Special Occasion
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food5
ambience5
service5
value5

 
·Dined on September 4, 2017

The service and food was good but I did not like the "Happy Birthday" activities. Three people in our group were celebrating birthdays. The birthday celebration group did not come by our table. I asked the server for the customary group picture. Initially no one came till I asked again. Then the person who came did not say a word, did not ask us to smile but just took the picture when none of us were ready. I have had better experiences for birthday celebrations there.

Tags: Good for Groups
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food3
ambience2
service3
value3

 
·Dined on September 2, 2017

It was a dissapointing experience. The timing was off between our chef and our server. We were never given salads. The rice came out after most of us were nearly done with our entrees. This was even after three requests for the rice. We were also never offered the hot tea that was supposed to come with our meals. It just seemed like no one knew what was going on. This was my husband's first time eating there and I felt so bad about how dissapointing the whole process was. We spent over $200 and I would have rather spent that money somewhere else.

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food3
ambience3
service2
value1

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