About Benihana - Indianapolis

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Indianapolis is located on Keystone Crossing Road, right behind the Fashion Mall. Join us for Banzai Hour, Monday through Thursday from 5-7 p.m. and Friday from 4-7 p.m. Enjoy fresh nigiri, sashimi specialty sushi rolls, as well as hot and cold appetizers. Monday through Thursday.

8830 Keystone Crossing
Indianapolis, IN 46240
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Dining Style:
Casual Dining

Cuisines:
Japanese, Sushi, Steakhouse

Hours of Operation:
LUNCH:
Monday - Thursday: 11:30 am - 3:00 pm
Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm

DINNER:
Monday - Thursday: 3:00 pm - 10:00 pm
Friday: 3:00 pm - 11:00 pm
Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm

Cross Street:
Sheraton Hotel

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(317) 846-2495

Website:
http://www.benihana.com/locations/indianapolis-in-in

Additional:
Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking, Wine

Specials

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

Christmas Day Special Menus & Offers

Monday, December 25, 2017

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Specials

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

Details

MAKE THIS HOLIDAY SEASON SIZZLE.
The more you give, the more you get.
For a limited time, RECEIVE A $10 PROMOTIONAL CARD WHEN YOU PURCHASE $50 IN GIFT CARDS. Offer available 11/14/17 – 12/31/17. Promotional Cards valid 1/2/18 – 3/31/18.

Christmas Day Special Menus & Offers

Monday, December 25, 2017

Details

MAKE THIS HOLIDAY SEASON SIZZLE.
The more you give, the more you get.
For a limited time, RECEIVE A $10 PROMOTIONAL CARD WHEN YOU PURCHASE $50 IN GIFT CARDS. Offer available 11/14/17 – 12/31/17. Promotional Cards valid 1/2/18 – 3/31/18.

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Details

MAKE THIS HOLIDAY SEASON SIZZLE.
The more you give, the more you get.
For a limited time, RECEIVE A $10 PROMOTIONAL CARD WHEN YOU PURCHASE $50 IN GIFT CARDS. Offer available 11/14/17 – 12/31/17. Promotional Cards valid 1/2/18 – 3/31/18.

Benihana - Indianapolis Ratings and Reviews

5
4
3
2
1

4.1

Overall Rating

based on recent ratings
food

4.4

service

3.8

ambience

3.9

value

3.8

Noise

Moderate

75% would recommend it to a friend

Special Occasion (30)
Good for Birthdays (24)
Good for Groups (22)
See All
Casual (17)
Kid-friendly (17)
Good for a Date (15)
Fun (14)
Good for Anniversaries (12)
Great for Lunch (10)
Worth the Drive (7)
Romantic (6)
Sunday Lunch (6)
Great for Brunch (5)
Comfort Food (5)
Creative Cuisine (5)
Handcrafted Cocktails (5)
Healthy (5)
Pre/post Theatre (5)
Good Vegetarian Options (5)
Authentic (4)
Fit for Foodies (4)
Tasting Menu (4)
Neighborhood Gem (3)
People Watching (3)
Business Meals (2)
Cozy (2)
Disabled Access (2)
Happy Hour (2)
Hot Spot (2)
Scenic View (2)
Waterfront (1)
Gluten Free Options (1)
Great Beer (1)
Great for Outdoor Dining (1)
Paleo Friendly (1)
Seasonal (1)
Spicy (1)
Vegan (1)
Bar Seating (1)
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1026 reviews
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·Dined on December 7, 2017

There was an old piece of shrimp under my wifes plate when we arrived. Her plate had baked on food on it and was dirty. The grill was not very clean and had crumbs all around the edge. Our chef was not very good and over cooked a lot of the food and was unable to perform the tricks that we saw other chefs performing. For the money, it was definitely not worth it.

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food3
ambience2
service2
value2

 
 (Indiana)·Dined on December 7, 2017

Good experience. Had a reservation for 7:15 PM but didn’t get seated until 8:00 PM. Other than that, the food was good and we had great conversation with the others seated with us.

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food4
ambience3
service4
value4

 
 (San Francisco)·Dined on December 4, 2017

Great place for birthday celebration. Fun to share table with others. Kids love. Servers are great. Lively environment.

Tags: Fun, Casual, Special Occasion, Kid-friendly, Good for Birthdays
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food5
ambience5
service5
value5

vip
 (Indiana)·Dined on December 3, 2017

We love Benihana. Service has suffered some after they changed most of the personnel, but we still love it.

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food5
ambience5
service5

 
 (Indiana)·Dined on December 2, 2017

We have eaten at this benihana many times. This was by far, the worst time. The restaurant has really declined in every area. Very disappointing. Is there new, and bad, management?

Tags: Good for a Date
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food2
ambience3
service4
value1

 
 (Indiana)·Dined on November 28, 2017

Tazmanian was the best cook we have had at Benihana so far and I don't remember ever having a bad cook. We would love to come back just for him alone! Great food and great job as usual.

Tags: Fit for Foodies, Sunday Lunch, People Watching, Good for Groups, Pre/post Theatre, Good Vegetarian Options, Paleo Friendly, Fun, Gluten Free Options, Spicy, Good for Anniversaries, Special Occasion
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food5
ambience5
service5
value5

 
 (Indiana)·Dined on November 26, 2017

This was the first time our friends and family attended the restaurant. However this place was very ghetto and very loud. It apoeared all the strippers and pimps were having a convention at the keystone location. Food was all over the floor tge service was bad. Our chef did not prepare the food correctly. It took about two hours for food to be prepared. I was clearly disappointed for the money we spent. Never again will I just this location.

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food1
ambience1
service1
value1

 
·Dined on November 25, 2017

We had the unfortunate experience of being seated next to an impossibly rude diner. That is always a gamble sitting at tables with strangers. But aside from that, I was disappointed that they would not allow me to order from the children's menu at dinner. I wanted less food than all of their dinner portions. So I ended up spending less on sides than I would have spent on a kids meal. It was enough food, but I would have preferred spending and getting a little more with the meal.

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food5
ambience3
service5
value2

vip
 (Chicago)·Dined on November 24, 2017

We had a “chef” who was just trained a day or so before and I seriously doubt he’s ever cooked anything before our meal. Everything was over cooked and none of the right seasoning was used. Great guy who tried hard but food was horrible

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food1
ambience3
service3
value1

 
·Dined on November 19, 2017

We love Benihana on a normal day but unfortunately this was not our night. They had a brand new chef who should not have been working on such a busy night. I don't fault him at all. I fault the restaurant. He was so unsure of everything he was doing and just took forever. The table next to us the chef came out about 30 minutes after he started and finished right after our guy. I didn't even get the meat for my meal and he only realized it after he was done. It was busy and management said they would comp my meal and gave me a coupon for free appetizer next time. We were taking out son and his family and hoping for a grand experience and were nothing but disappointed.

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food1
ambience4
service1
value1

 
 (Indiana)·Dined on November 18, 2017

Great service!! The cook Taz was great!

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food5
ambience5
service5
value5

 
 (Indiana)·Dined on November 18, 2017

The chefs are always great they are exceptional when preparing the food in front of you. Good value for lunch special.

Tags: Casual
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food5
ambience3
service5
value5

 
·Dined on November 9, 2017

This was the first time we had really bad experience with Benihana. We attended for my son birthday and left very disappointed.

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food3
ambience1
service1
value2

vip
 (Indiana)·Dined on November 3, 2017

The food was delicious and it is really an awesome place to celebrate a birthday! Last night was my birthday and I'm pretty sure there were six or seven other people celebrating birthdays there. I heard that birthday song so many times! Pretty sure that's because they make it a very fun experience. A little pricey, but not bad for a special occasion.

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food5
ambience5
service5

vip
 (Indiana)·Dined on November 3, 2017

Ronaldo cooked my food the best chicken ever!

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food5
ambience3
service3

 
·Dined on November 2, 2017

Waitress was horrible and seemed to HATE her job. Also our chief did not do very many "tricks".

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food4
ambience2
service1
value4

 
 (Indiana)·Dined on November 2, 2017

They dropped the ball, big time. We were celebrating a birthday and had reservations. There were 4 tables of CHILDREN with a couple of adult chaperones that they paid attention to over our table. We waited about 45 minutes before the chef came to our table. He was a new chef because he didn't know what the hell he was doing and he screwed my order up royally. There was no apology from them at all and our waitress told us the four tables of children also had reservations and they came first, so we had to wait. I would think if they had that many reservations, the restaurant would have had enough staff to see everyone was taken care of. Obviously, they didn't give a damn. Also, our waitress had a bad attitude because we all complained so her trip from me was appropriate - zip, zero, nada. We all should have gotten our food free.

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food3
ambience1
service1
value1

 
·Dined on October 30, 2017

It was my wife's birthday and I was unaware that we would have to sit with total strangers that was a very awkward dining experiences for me and my wife and a lot of bad energy really but a bad ending to her birthday night overall.

Tags: Good for a Date, Special Occasion, Tasting Menu, Fun, Great for Lunch
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food5
ambience5
service5
value3

 
 (Indiana)·Dined on October 28, 2017

It’s an annual event for my family to eat at Benihana ‘s that we always look forward to. There wasn’t a long wait even when we had reservations. Tony was our chef and he was outstanding with all his skills. Waitress was fun and very good.

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food5
ambience5
service5
value5

 
·Dined on October 27, 2017

Very disappointed with our experience overall. The heater above our table was broken and was blowing out cold air (it was 35 degrees out when we headed to Benihana), so we froze and ate in winter coats. Management never came by to check on us or apologize - not sure why they just didn't close our side of the restaurant that night!

The service was awful - we had to leave the table to find our waitress twice for drink refills during the meal. Our chef was considerate but did not perform any fancy tricks to entertain, like all the other tables were doing.

Most of the restaurants in the Keystone area are great - my recommendation is to skip Benihana and find another option (Sullivan's or Napolese are great.)

1 person found this review helpful.
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food3
ambience1
service1
value1

 
·Dined on October 27, 2017

Great all the way around , staff and food was wonderful. Will go again when I have a chance.

Tags: Special Occasion, Good for a Date, Fun
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food5
ambience5
service5
value4

 
 (Indiana)·Dined on October 25, 2017

It was great! No complaints

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food5
ambience3
service3
value4

 
 (Indiana)·Dined on October 23, 2017

Only complaint was that the cook at the table took so long to do all the food. the restaurant is expensive but good for special occasions.

Tags: Good for Birthdays
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food4
ambience4
service3
value3

vip
 (Indiana)·Dined on October 22, 2017

Service was abysmal~

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food5
ambience3
service2
value3

 
·Dined on October 21, 2017

We had a wonderful experience great food great service great atmosphere

Tags: Casual, Good for Groups, Good for Anniversaries, Good for Birthdays
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food4
ambience4
service4
value4

 
·Dined on October 20, 2017

They were very friendly fast and had good customer service skills the cook TAZMANIA was very interactive with us he was GREAT

Tags: Good for Groups, Casual, Romantic, Happy Hour
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food5
ambience4
service5
value4

 
 (Indiana)·Dined on October 16, 2017

Food was excellent as always, cook was outstanding too. Server was slow and we waited for what seemed to be forever for drink refills and our check

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food5
ambience4
service3
value4

 
 (Indiana)·Dined on October 16, 2017

Service has really went down, slow . Staff Lost Birthday certificate.

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food3
ambience1
service1
value1

 
·Dined on October 15, 2017

Customer assaulted waitress, really long wait for chef.

Tags: Great for Lunch, Comfort Food
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food5
ambience2
service3
value4

 
·Dined on October 11, 2017

Delicious fresh cooked food!!! Always a good time!! Food simple and again, delicious!!

Tags: Good for Groups, Special Occasion, Great for Lunch, Healthy, Casual, Good for Birthdays, Good for a Date
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food5
ambience5
service5
value4

 
·Dined on October 8, 2017

Just ok. Nothing spectacular. Food ok. Pricey. Probably wouldn’t go back.

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food3
ambience2
service4
value2

 
 (Indiana)·Dined on October 4, 2017

We chose this restaurant for a birthday party get together. Our waitress was either really scatter brained or had way too many tables to take care of. We had to ask several times for our drink refills. There would be long periods of time we did not see her. The cook was nice and fun. The food was good (average), but the amount you received for the prices was crazy! (In a bad way) We did not get very many vegies at all and we had to pay xtra for the fried rice. We were supposed to get steamed rice which we got about 5 minutes after the cook left our table. Two of the girls in our party sat under an air conditioning vent which kept leaking water drops on them the entire dinner.
The birthday girl had a good time but my thought is the food is way way over priced and I will not be back.

Tags: Good for Birthdays
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food2
ambience3
service2
value1

 
 (Indiana)·Dined on October 3, 2017

Food was great as always and we had a great time for my wife’s bday.

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food5
ambience5
service5
value5

 
 (Indiana)·Dined on September 28, 2017

Benihana where ever I go are so consistent, I always have a good time and great food... just make sure you have the yum yum sauce!

Tags: Good for Birthdays, Great for Lunch, Happy Hour, Great for Brunch, Worth the Drive, Good for Anniversaries, Tasting Menu, Pre/post Theatre, Sunday Lunch, Romantic, Fun, Kid-friendly, Good for Groups, Casual, Good for a Date, Special Occasion
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food5
ambience4
service4
value4

 
 (Indiana)·Dined on September 27, 2017

We love Benihana's!!! The funny thing is we only go when it's someones birthday.

Tags: Special Occasion, Kid-friendly, Casual
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food5
ambience5
service5
value5

 
·Dined on September 24, 2017

We celebrated my boyfriend's birthday and had a great time. Food was delicious and Pedro was a great cook and fun to watch, and our waitress was Lauren and she could not have been more attentive and fun. Thanks for making this visit so pleasant as our last experience was not as good.

Tags: Neighborhood Gem, Creative Cuisine, Special Occasion, Healthy, Fit for Foodies
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food5
ambience5
service5
value5

 
 (Indiana)·Dined on September 23, 2017

I have been coming to Benihana's for years. We come for lunch and for dinner. We visit this restaurant at least 3-4 times a month. This visit I felt like they are losing their awesome vibe. Food was good-like always. But the atmosphere was more of a noisy and dirty atmosphere.
Sad for us because our family loves your restaurant more than any restaurant in the Indy area.
To add icing on the cake.....Our visit was a Saturday Sept 23rd 2017 and they just billed my credit card today October 5, 2017. Who bills a credit card almost 2 weeks later. I hope things go back to the way they were before so we can continue to come a lot. Thank you for listening.

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food3
ambience2
service2
value4

 
·Dined on September 23, 2017

It was my fiancé’s birthday. We traveled from Fort Wayne. Food tasted great, portions are smaller than Sapporo . But the staff were great. As well as our chef . Table space is a bit crowded but overall We had a great time and would definitely recommend this place.

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food4
ambience5
service5
value5

 
 (Indiana)·Dined on September 21, 2017

Fun and enjoyable!

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food4
ambience3
service3
value3

vip
 (Indiana)·Dined on September 17, 2017

They seemed to be very short staffed. Had to flag down a manager to get water and order. Floor was sticky under the table and in the restroom. We go to Benihana very often and this is a major change.

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food4
ambience3
service3
value4

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