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About Benihana - Indianapolis
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Indianapolis is located on Keystone Crossing Road, right behind the Fashion Mall. Join us for Banzai Hour, Monday through Thursday from 5-7 p.m. and Friday from 4-7 p.m. Enjoy fresh nigiri, sashimi specialty sushi rolls, as well as hot and cold appetizers. Monday through Thursday.
Indianapolis, IN 46240
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Thursday: 11:30 am - 3:00 pm
Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm
Monday - Thursday: 3:00 pm - 10:00 pm
Friday: 3:00 pm - 11:00 pm
Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking, Wine
Benihana - Indianapolis Ratings and Reviews
This was the first time our friends and family attended the restaurant. However this place was very ghetto and very loud. It apoeared all the strippers and pimps were having a convention at the keystone location. Food was all over the floor tge service was bad. Our chef did not prepare the food correctly. It took about two hours for food to be prepared. I was clearly disappointed for the money we spent. Never again will I just this location.
We had the unfortunate experience of being seated next to an impossibly rude diner. That is always a gamble sitting at tables with strangers. But aside from that, I was disappointed that they would not allow me to order from the children's menu at dinner. I wanted less food than all of their dinner portions. So I ended up spending less on sides than I would have spent on a kids meal. It was enough food, but I would have preferred spending and getting a little more with the meal.
We love Benihana on a normal day but unfortunately this was not our night. They had a brand new chef who should not have been working on such a busy night. I don't fault him at all. I fault the restaurant. He was so unsure of everything he was doing and just took forever. The table next to us the chef came out about 30 minutes after he started and finished right after our guy. I didn't even get the meat for my meal and he only realized it after he was done. It was busy and management said they would comp my meal and gave me a coupon for free appetizer next time. We were taking out son and his family and hoping for a grand experience and were nothing but disappointed.
The food was delicious and it is really an awesome place to celebrate a birthday! Last night was my birthday and I'm pretty sure there were six or seven other people celebrating birthdays there. I heard that birthday song so many times! Pretty sure that's because they make it a very fun experience. A little pricey, but not bad for a special occasion.
They dropped the ball, big time. We were celebrating a birthday and had reservations. There were 4 tables of CHILDREN with a couple of adult chaperones that they paid attention to over our table. We waited about 45 minutes before the chef came to our table. He was a new chef because he didn't know what the hell he was doing and he screwed my order up royally. There was no apology from them at all and our waitress told us the four tables of children also had reservations and they came first, so we had to wait. I would think if they had that many reservations, the restaurant would have had enough staff to see everyone was taken care of. Obviously, they didn't give a damn. Also, our waitress had a bad attitude because we all complained so her trip from me was appropriate - zip, zero, nada. We all should have gotten our food free.
Very disappointed with our experience overall. The heater above our table was broken and was blowing out cold air (it was 35 degrees out when we headed to Benihana), so we froze and ate in winter coats. Management never came by to check on us or apologize - not sure why they just didn't close our side of the restaurant that night!
The service was awful - we had to leave the table to find our waitress twice for drink refills during the meal. Our chef was considerate but did not perform any fancy tricks to entertain, like all the other tables were doing.
Most of the restaurants in the Keystone area are great - my recommendation is to skip Benihana and find another option (Sullivan's or Napolese are great.)
We chose this restaurant for a birthday party get together. Our waitress was either really scatter brained or had way too many tables to take care of. We had to ask several times for our drink refills. There would be long periods of time we did not see her. The cook was nice and fun. The food was good (average), but the amount you received for the prices was crazy! (In a bad way) We did not get very many vegies at all and we had to pay xtra for the fried rice. We were supposed to get steamed rice which we got about 5 minutes after the cook left our table. Two of the girls in our party sat under an air conditioning vent which kept leaking water drops on them the entire dinner.
The birthday girl had a good time but my thought is the food is way way over priced and I will not be back.
We celebrated my boyfriend's birthday and had a great time. Food was delicious and Pedro was a great cook and fun to watch, and our waitress was Lauren and she could not have been more attentive and fun. Thanks for making this visit so pleasant as our last experience was not as good.
I have been coming to Benihana's for years. We come for lunch and for dinner. We visit this restaurant at least 3-4 times a month. This visit I felt like they are losing their awesome vibe. Food was good-like always. But the atmosphere was more of a noisy and dirty atmosphere.
Sad for us because our family loves your restaurant more than any restaurant in the Indy area.
To add icing on the cake.....Our visit was a Saturday Sept 23rd 2017 and they just billed my credit card today October 5, 2017. Who bills a credit card almost 2 weeks later. I hope things go back to the way they were before so we can continue to come a lot. Thank you for listening.
It was my fiancé’s birthday. We traveled from Fort Wayne. Food tasted great, portions are smaller than Sapporo . But the staff were great. As well as our chef . Table space is a bit crowded but overall We had a great time and would definitely recommend this place.
This was my worse experience at Benihana's. My lobster tail was over cooked. I ordered a sushi roll before my meal and I did not receive it until after the chef was done preparing our meal. The server cried thoughout our entire meal. I mean tears coming down and face bright red. We tried to encourage her but she responded negatively. The supervisor came to the table and we asked him what was wrong with her and told him she was crying. He brushed it off like he didn't care. We were there to celebrate my birthday which we had to remind her several time after I provided her my birthday certificate.
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