Benihana - Indianapolis

3.9
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1847 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Indianapolis is located on Keystone Crossing Road, right behind the Fashion Mall. Join us for Banzai Hour, Monday through Thursday from 5-7 p.m. and Friday from 4-7 p.m. Enjoy fresh nigiri, sashimi specialty sushi rolls, as well as hot and cold appetizers. Monday through Thursday.

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What 1847 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.2
food
3.7
service
3.7
ambience
3.6
value
Noise · Moderate
68% of people would recommend it to a friend
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OpenTable Diner
Indiana
8 reviews
Dined on March 15, 2020
Overall5food5service5ambience5

Great as always!!!!

n
norlenderf
1 review
Dined on March 13, 2020
Overall4food4service4ambience4

I took my son for dinner and it was his first time visiting and he really enjoyed the place ,food and the chef of how the food was cooked in front of us😄we definitely will be back for another visit soon

RB
RoseannaB
1 review
Dined on March 11, 2020
Overall5food5service5ambience5

Very good service and food was delicious ! We were just kind of disappointed that tgey didn't offer to take a birthday picture like the have always done before..

W
Whit
1 review
Dined on March 9, 2020
Overall5food5service5ambience5

Benihana’s is my favorite way to spend every birthday!!

SJ
vipSandyJ
Indiana
13 reviews
Dined on March 9, 2020
Overall5food5service5ambience5

Bday celebration at lunch-lunch price

JM
JMFM
Indiana
8 reviews
Dined on March 8, 2020
Overall5food5service5ambience5

This is our favorite hibachi restaurant. We have never had a bad experience here.

Benihana - Indianapolis
Responded on March 18, 2020

On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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AO
AshleyO
1 review
Dined on March 8, 2020
Overall1food3service1ambience3

I eat at this location about monthly. I take advantage of the holiday promos and buy a large value gift card. I’ve always had a good meal and decent service until today. I made a 12:00 reservation, seated promptly, waitress appeared within a reasonable time. The overall experience was terribly slow. My son and I had a birthday party to attend and figured a hour and a half would be plenty of time, as it always has been before. Towards the end of our meal our time was very limited (the birthday party unable to start their party due to waiting on all attendees to be present) so I asked for the check before our food was even on the plates. It is what it is there. The real problem comes at payment. I put in $40 worth of promo cards and a gift card so I would be able to tip the server. The lady comes back and didn’t even use the promo cards, which makes absolutely ZERO sense. That is what the are for... she didn’t seem to care when I asked why she didn’t only saying “I didn’t know that’s what you wanted me to do”. Common sense to me would say use them, but secondly if there was confusion to simply ask. I could’ve used the promo cards to cover the whole meal and left without tipping her, but I did not do that. The ONLY reason I dined on this occasion was to use the cards which expire in less than a month. I’m rushing out to make it to The bday party I’m late to, so had no time to sit and wait to speak to a manager. I call later and unfortunately didn’t seem to matter. Very disappointed! I spend over $250 a year in gift cards here, For several years now. And the promo cards I received for doing so weren’t even honored so it’s pointless. Yes, the promos are “free money” but the over $250 spent is not free money. I will now have to go back and dine twice in less than 3 weeks (With a super busy schedule) to hopefully use my promo cards as their online carry out system doesn’t even accept gift cards as a form of payment.

Benihana - Indianapolis
Responded on March 12, 2020

Ashley, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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OT
OpenTable Diner
Indiana
1 review
Dined on March 7, 2020
Overall3food5service3ambience5

Food was great as per usual! Our chef was quite the let down though. Silvestre has zero interest in being there. Zero personality, did not interact with the table while cooking and put on zero show. Was very disappointed in that. The food was great, but when you go there for the show too I’d say that the trip was kinda a let down because of that.

Benihana - Indianapolis
Responded on March 12, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Indiana
1 review
Dined on March 5, 2020
Overall1food3service1ambience4

Service was poor. We first get to the restaurant and we are told that reservations are 30 to 40 minutes behind schedule. We show up a half hour early just for the sake of being on time and for seats at the bar knowing that we might not get seated initially. Then the bar never serves us after 20 minutes of sitting. We go to the other side of the bar and we told her we can’t even order an appetizer. We were about ready to leave and then the hostess proceeded to get our name again and seated us on time. At this point we are doing much better but still annoyed with the process as we had a whole day planned.We ordered wine 40 min and never received it. And then when we finally got the bottle, he brought out the bottle and I was a screwtop and just handed it to us. We waited another 10 minutes for him to bring a bottle of opener which we thought he would open, But instead handed the bottle opener to us. So we open the bottle and poured it ourselves (which is fine) just not expected. The service took a while and at the end the waiter proceeded to drop the desserts. It just felt very rushed and not The usual I get

Benihana - Indianapolis
Responded on March 9, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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TT
TraqtTravels
Indiana
4 reviews
Dined on March 5, 2020
Overall1food1service1ambience1

Celebrated my birthday at Benihana b/c it’s my daughters favorite. We had a 7p reservation, didn’t sit down til after 8, the chef began cooking after 9 & didn’t leave until after 10. My husband & brothers say at the bar for over 45 min before the bartender greeted them & told them to wait. They finally got a drink an hr later.

Benihana - Indianapolis
Responded on March 9, 2020

On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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B
Brent
1 review
Dined on March 5, 2020
Overall4food5service4ambience5

Reservation was for 6pm but did not get seated until 640

Benihana - Indianapolis
Responded on March 18, 2020

Thank you Brent for your feedback! Come back soon!

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EJ
EvieJ
Indiana
1 review
Dined on March 2, 2020
Overall5food5service5ambience5

We had a great time! Benihana never disappoints my family!

Benihana - Indianapolis
Responded on March 18, 2020

Excellent Evie! Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family.

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BR
BertR
Indiana
2 reviews
Dined on March 2, 2020
Overall5food5service5ambience5

Always great place to go

Benihana - Indianapolis
Responded on March 18, 2020

Thank you Bert for leaving us positive feedback, come back soon!

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d
doushanb
1 review
Dined on February 29, 2020
Overall2food2service2ambience2

It was just ok, We always come to benihana but I think it is now time to find somewhere else to eat.

Benihana - Indianapolis
Responded on March 3, 2020

Doushan, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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DC
DC12
1 review
Dined on February 28, 2020
Overall2food3service1ambience2

We had to wait for more than half hour before our waitress showed up to take our order. She made mistakes in the order and did a poor job in giving full information such as fried rice would cost extra. Food was very tasty. The chef did very little entertainment tricks that we expected.

Benihana - Indianapolis
Responded on March 3, 2020

DC, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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VM
VictoriaM
Indiana
1 review
Dined on February 27, 2020
Overall5food5service5ambience5

Great service, great food and the birthday club coupon was a definite bonus!

Benihana - Indianapolis
Responded on March 12, 2020

Awesome Victoria! On behalf of the Benihana team, we are happy to have provided you with a 5-star experience!

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OT
OpenTable Diner
Indiana
1 review
Dined on February 27, 2020
Overall5food5service5ambience5

Great service !

Benihana - Indianapolis
Responded on March 12, 2020

We are happy to hear that you enjoyed the dining experience!

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OT
vipOpenTable Diner
Indiana
1 review
Dined on February 26, 2020
Overall1food4service1ambience1

Reservation for 700. Sat around 745. First food 830. Finished after 10. It was a 6yr kids bday party. My wife me and 7,6, and 4 yr old.

Bathrooms disgusting.

OT
OpenTable Diner
1 review
Dined on February 26, 2020
Overall1food2service1ambience1

One of the worst meals and experiences we have ever had dining

Benihana - Indianapolis
Responded on March 3, 2020

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
vipOpenTable Diner
Cleveland
11 reviews
Dined on February 25, 2020
Overall1food3service1ambience1

I've ate and my share of hibachi restaurants and I've been to benihana's a handful of times. This restaurant is severely outdated to start with. The server was not skilled at all. Rarely came to the table to refill drinks. The cook or chef that is supposed to put on the show when you go to a hibachi restaurant said three words and did the volcano very poorly and that is the only thing he did. They were too young children at our table that expected the hibachi show but didn't get any. Our table was not turned on prior to our visit my 7:30 reservation end up being my first bite at 9:30. Didn't get our sherbert until 10:30. The manager did offer 25% discount which was appreciated but would rather have a better managed restaurant. I am not very picky and I am very patient when it comes to food service but this was probably the worst service I've ever had. Very disappointed.

Benihana - Indianapolis
Responded on March 3, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. We sincerely hope to see you again at any of our restaurants.

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D
vipDjjj
Indiana
33 reviews
Dined on February 25, 2020
Overall4food4service5ambience1

Our waiter and cook were GREAT. Slow service due to short staffing.

Benihana - Indianapolis
Responded on March 12, 2020

Thank you for your feedback! Come back soon!

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OT
OpenTable Diner
Louisville
1 review
Dined on February 23, 2020
Overall3food3service3ambience4

This was my first time at this restaurant as we does not have one. I had a reservation, waited 45 minutes to be sat. When expressing that the reservation was in place to not have a long wait time , one of the Hostess smart mouthed and advised me “we are behind on reservations, i would advise you be patient” The chef at the hibachi table seemed as though he would like to be anywhere else but at work. I would rate our experience 5/10. The food was quite excellent. The only positive thing regarding our experience.

Benihana - Indianapolis
Responded on February 25, 2020

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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AA
AmyA
Indiana
1 review
Dined on February 23, 2020
Overall4food5service5ambience4

I brought my kids there for my son's 9th birthday and it was WAY TOO EXPENSIVE!!!!

Benihana - Indianapolis
Responded on March 6, 2020

Thank you Amy, for allowing us to be a part of the special occasion!

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OT
OpenTable Diner
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

Food and service were great! We will definitely be back soon

Benihana - Indianapolis
Responded on March 6, 2020

Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you!

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AK
AdamK
Austin
1 review
Dined on February 21, 2020
Overall1food3service1ambience4

Super slow,
Incorrect order
Expensive

Heard good things from others, but we had a very poor experience.

Benihana - Indianapolis
Responded on February 25, 2020

Adam, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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CH
CassandraH
Indiana
6 reviews
Dined on February 21, 2020
Overall4food5service4ambience4

Very good food. Service was a little slow and did not appreciate that I couldn't use my birthday gift certificate.

Benihana - Indianapolis
Responded on March 6, 2020

Thank you Cassandra, for your feedback! Come back soon!

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K
Kewee
Indiana
4 reviews
Dined on February 20, 2020
Overall3food4service3ambience2

We used to bring the kids here for birthdays and other special occasions 15-20 years ago. It is not nearly as nice as it used to be - feels a bit run down. Like- one chair at our table was very wobbly.
The service was ok.
The chef did not really engage with us.
The sushi and other food was good.
I find other area hibachi places to be nicer with better service and probably 10-20% less expensive. I don’t think we’ll go back.

Benihana - Indianapolis
Responded on February 25, 2020

Kewee, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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S
Sharon
Indiana
3 reviews
Dined on February 20, 2020
Overall3food3service4ambience3

Shrimp was over cooked. Yum yum sauce squirted from bottle had a fair in it. When brought to cook’s attention, he replaced with more from same bottle. That sauce should have been thrown out after being prepared with a hair. Otherwise, food was okay and service was okay. Not offered the green tea that came with meal.

Benihana - Indianapolis
Responded on February 25, 2020

Sharon, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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m
megs06
Indiana
3 reviews
Dined on February 18, 2020
Overall4food5service4ambience3

its the best food ever.. if i could go there all the time i would

SR
ShawneseR
Indiana
1 review
Dined on February 17, 2020
Overall2food5service2ambience4

I made a reservation and was seated almost 15 minutes after a party came in with no reservation. After being seating, I was not given a chance to order drinks or anything for another 30 minutes. Food begin to arrive 20 minutes after drink orders were taken. It took 1 hour and 45 minutes to be served food and drinks as normal. Exceptionally slow for the first half, last 30 minutes service became normal but we were rushed and did not receive Japanese tea as ordered.

Benihana - Indianapolis
Responded on February 25, 2020

Shawnese, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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l
ladonnae
Indiana
1 review
Dined on February 16, 2020
Overall2food3service2ambience4

Had reservation at 730 got seated at 820. Chef didnt start until about 940 didnt leave close to 11:00pm. I was there for over 3 hours waiting on dinner. It was me and my husbands first time here and it wasnt what I expected at all. The wait was ridiculous.

Benihana - Indianapolis
Responded on February 25, 2020

Ladonnae, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
1 review
Dined on February 15, 2020
Overall3food5service2ambience2

It was noisy, busy and our server was inattentive. Our chef was great and redeemed the experience, and while we realize it was Valentine’s Day weekend, it would’ve been nice to have felt like it was a special night rather than just another stressful Saturday

TH
TanyaH
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

Our chef was personable, entertaining, clean, talented and skillful. Super happy that we got him. You cannot get better fried rice ANYwhere. And the Hibachi chicken and shrimp were delish. Always love the YumYum sauce for dipping the veggies/meats in. And crave the ginger dressing from the salads. We made a 4 and half hour drive just to get our Benihana on, lol. We used to live in MI where there were a couple to choose from and go to.... our present location has none, sad face. So we made the trek from St. Louis to Indianapolis, we were not disappointed. Thanks. (And no not all hibachi grills are equal, Benihana is THE best)