Benihana - Houston
6 New York strip steak and mushrooms hibachi grilled to your specification.
Green Tea Ice Cream
Even though we had reservations, waited an hour for the table in a filthy room near the bar. The table was sticky and gross. The hibachi table was also filthy. We were celebrating a child’s birthday, but our waiter forgot and brought the bill rather than bringing a dessert and singing “Happy Birthday”. The food was average, but cost the same as a dinner in a steak house. I was not impressed!
We had to wait for over 30 minutes in waiting area ! Even though we had reservations made for that time??
When we asked why we not getting our table .they said they are waiting on people to leave they can’t tell them leave ! After 30 minutes passed they took us inside to one table . Apparently they have only 5 tables occupied. And the rest of maybe total 10-15 tables are empty and available. So I’m not sure why they hold us all that time! even after we got our table I start seeing many people getting the other tables in A Short time . So even If it was for 75% capacity . It wasn’t’ because they let more than six tables to fill up after they gave us our table .
Amazin! Staff were fantastic! All safety protocols were followed! Food was incredible!
From the moment we walked in until we left everyone was so nice with us. Food and service was great.
The food was great. The service was slow which was surprising because they weren’t packed
Very Good! Worth every dollar that was spent. Highly recommended
I made reservations and when I arrived they told me that they couldn’t honor them due to overbooking. Then informed me that the customers were at fault for overbooking, not their system!
The restaurant did not look as good as I thought. I usually go to Kobe’s and the place looks cleaner and they give you more food as well as making the experience more enjoyable by interacting with the guest more. I was not impressed and expected more for the amount of hype that I hear about Benihana.
I went for my hubby’s birthday dinner and we absolutely loved it. The safety measures taken by the staff made us feel very comfortable and made our experience more enjoyable. The chef, servers and everyone we encountered were sweet and welcoming. Food was yummy as usual!!!
Benihana's is great for special occasions. We went for my father's birthday. Reservations were required for the grill and we had a large enough group we got the whole table to ourselves. The food and service are always great here!
My girlfriend and I celebrated our 1 year anniversary! Amazing food, and ambiance! Make sure to place a reservation, I saw several groups of people turned away without a reservation! 10/10 great time! Cannot wait time go back again!
Food was good chicken was just a little dry. Was very loud but the chef did an amazing show.
We eat here a few times a month and it’s always consistently very good. Each chef brings their own flair but always extremely tasty.
I eat there frequently, but there is one chef they should retire. My food was horrible. I can’t even think of the old man’s name, but when I mentioned to the staff about my experience, they said I was one of many complaints. I have requested to move from him before and sat at tables where people complained. My food had no seasoning and no lemon for my scallops. He didn’t perform anything special at the table. For $40 the food was not fit to eat. I left as soon as he rolled away. I didn’t make a scene because I didn’t know if it was the other lady’s first time. He is dragging the experience down.
Great food and service
We went last Sunday at 5:30 for my birthday with our son and his family. It was crowded, loud, terrible service and the worst part was that there was NO SOCIAL DISTANCING AT ALL. We were packed all together even though, at that hour, there were several empty tables. There was one group that had 12 people sitting together. The food was not very good at all. I remember when it was first opened and how much fun it was and how much I enjoyed the food. The place shows its age now.
It was a horrible experience because I kept worrying about how close everyone was seated around us. Loud music coupled with the conversations of everyone around or table made for a very unpleasant experience. We asked several times to be moved to another less crowded area and they said they would check with the front -- and then nothing happened.
I'll never go there again. It was not a good experience at all.
First of all, the girl that was working to front desk was overworked and had no help. She was checking in diners, calling people to return for their tables, and answering the phones. She told my party and two other parties to wait in our cars to be called when a table was ready. She called us back to be seated and told the waitress to take my party of three and a party of two to a table. But then she told a party of five to follow us to our table instead of the party of two. Once we were seated, the manager saw the mistake but did nothing to correct it and left us with no social distancing at our table. Had we not been very hungry at this point, we would have left. The food was excellent. The waitress and the chef were excellent. I was just disappointed by the manager’s lack of concern for proper social distancing regulations.
Celebrated my sister in laws birthday this past weekend. Staff and manager are always welcoming and friendly, always enjoy our time here! Thank you for all you do! :)
Great food and service.
I have been to all Benihana's locations in Houston . This is the best location in Houston. The management and staff was excellent for customer service and the food was flavorful .
We were rushed , the waiter told us no drinks though we arrived before our reservations, bar tender had an attitude when bringing our drinks to the table. The manager was very Argumentative. I should have a full refund
Shamarko, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.
This place is awesome . Great vibe & very friendly
Service was absolutely terrible, had to speak with 2 different managers on 2 separate occasions.
Brielle, we apologize for your experience. Your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our restaurants. Thank you for taking the time to share your review.
Best service and food
This location was amazing. the waiter was really nice and friendly.
We told them that it was my bday no birthday greet not enough food for everyone some had more then the other and we all had the same thing the menu was not explained properly also the lady said we couldn’t order a drink cause the was down at 8:35 pm for a total of $329.00
We showed up at 710 for our tables at a 730 open table reserve. We didn't get sat until 757
The server came slowly with our soup and then our salad. Had to wait for drinks, then got no refills. We waited an hour before our meal even started cooking. The family that was seated next to us also was very disappointed. This was my first time there, even bought a mug... i wish now I hadn't because the service was so terrible I don't want to go back.
An hour wait even though I had a reservation! Absolutely NO social distancing at this establishment.
Great food and service
The service overall was very great love it. Would go back soon.
Henry was great! Only one issue! Got there for my 8 o'clock reservation didn't get sat till 8:30.
Overall I had a ok experience. It just didn't turn out the way I thought it would be..
It was a wonderful experience. I would definitely go again. I don’t recall the name of our waiter but she was amazing she provided us with top notch customer service. Also she was very knowledgeable about the menu in which made it easier for us to place our food & cocktail order! Go with pineapple cocktail!
love this location and the staff is the best !!!!
I am a Public Health professional. Benihana has some very good COVID-19 measures and precautions in place. Thank you for making my phenomenal dining experience safe.
Bad experience at the Westimere location. The grills were dirty and the customer service sucked
As always delicious food and great service.
Birthdays are always better at Benihana!!!
We love going to this place ! Any Benihana is always delicious:)
Benihana - Houston does offer delivery in partnership with Postmates and Uber Eats. Benihana - Houston also offers takeout which you can order by calling the restaurant at (713) 789-4962.
Benihana - Houston is rated 4.4 stars by 1587 OpenTable diners.
Benihana - Houston does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.
You can book this restaurant by choosing the date, time and party size.