Our chef was Henry and he was PHENOMENAL. That was my first time visiting and it definitely will not be my last! Everything was perfect. Food was great and service was exceptional.
We had a great time. Our Habachi Chief (Knock)was awesome!!
Loved it had a great time with my daughter. The atmosphere was great, what’s awesome about it is that you seat with people you don’t know. At the end of your meal it’s like everyone new each other from the beginning.❤️😁
Married couples date night was a lot of fun.
I had reservations for 6 at 9:15 in which I was immediately seated. We waited 45 minutes for a chef to come to our table to cook our meal and the chef was not personable at all like my previous experiences. I have been an avid Benihana goer but my experience on Thursday 2/15 was lack luster and unacceptable. When the chef cooked our food after we waited 45 minutes for someone to come to the table the rice had hard grains in it which it was over cooked. In addition, due to the wait one the managers stated he would get us a percentage off due to the long wait and it not being the Benihana standard. The rice was taken off our bill due to the hard grains in it but we didn’t receive the percentage off our bill like we were told. We asked for the corporate number from Tommy and she began to be very condescending when discussing our poor experience.
Overall this experience was terrible on this particular day and I’m really debating if I should ever go again.
Staff and food was wonderful
2 issues during our dinner. We had ordered and extra order of chicken fried rice and only recieved 2. Took a while to get the 3rd order to us. Then my husband ordered the trio plate. He only got the shrimp and steak and they forgot to give him the chicken. Had to wait again for that to be brought and cooked. And it was all on the ticket. All we heard was im sorry from the cook.
We visited on Valentine’s night. We were placed with three other couples at the table. We had a great time, the chef was fantastic and the other couples were all very friendly. We ended up taking pictures of the event.
The food and atmosphere was great but our server Henry seemed less than energetic and frustrated the whole time. Kind of ruined the experience when you are hoping for a great showman at a high end hibachi restaurant. Bummer
Food was awesome. Service was great and the atmosphere was very inviting.
Absolutely no wait with reservation. Seated promptly. Good service from start to finish.
First time for the wife and I and we had our baby, Don't think our cook was Japanese but he was a great actor lol. Loved it can't wait to go back
When we arrived we were seated right on time. After we ordered our drinks then out came our chef and after the food was cooked the lady setting next to me ask the waitress if a friend could join the table which over crowded our table. The table is not big enough for 9 people. The waitress should have not agreed. It will be awhile before we come back.
Betty R. Manbeck
Horrible service. I had reservations for 9:30 but wasn’t seated until 10:30. The chef didn’t arrive to the table until 11:00. Orders wasn’t correct nor was anything else. I didn’t leave the restaurant until 12:00.
The entire night was amazing. Chef was entertaining and waitress was very attentive.