Benihana - Houston

4.3
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1430 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Westheimer is a very popular family destination, located near the Westchase District and the Galleria Mall. Birthday celebrations are a must at Benihana where you will enjoy a complimentary sundae, Japanese song, and special photo to commemorate the occasion. Check out Happy Hour each Monday through Friday from 4-7 p.m. with great deals on cocktails and sushi, plus hot and cold appetizers starting at just $3.00.
What 1430 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.2
service
4.1
ambience
4.1
value
Noise · Moderate
85% of people would recommend it to a friend
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B
1 review
Dined 3 days ago
Overall1food3service1ambience2

We made reservations and still had to wait over 30 minutes to be seated. The entrance area was ridiculously crowded. When seated the plates and silverware given to us were dirty. We asked for a new set and the new set was also dirty. The server wasn’t pleasant, nor apologetic about the incident. The food was prepared...it was okay, not the “best” hibachi I’ve had. The server didn’t give refills during the entire meal. She came around afterwards to bring checks, to-go boxes...and refills(????).

H
New York Area
6 reviews
Dined 3 days ago
Overall5food5service5ambience5

Great dinner. Always quality food!

R
1 review
Dined 4 days ago
Overall2food3service2ambience1

This is by far the worst Benihana’s I’ve ever been to... I love this restaurant but this location is garbage. Everything from the atmosphere to quality of food was terrible. My waiter was the best part of the whole night and from the time we were seated until he took our order was over 30 min.... when I had a reservation. I will NoT return to this location and I do not recommend.

DC
1 review
Dined 4 days ago
Overall5food5service5ambience4

Great food great experience. Would definitely go again

AA
San Francisco
1 review
Dined 4 days ago
Overall3food5service3ambience2

My husband and I decided to make this reservation for Valentine’s Day. Little did we know Benihana over booked reservations with over 1,100+ an employee told us reservations that day. We waitied 1hr after our reservation time to be seated (which was a longer wait time then it took for our chef to cook 8 people’s meals. They were rushing through things in the back which o get they were packed. But the servers made you feel rushed , our server grabbed my food and dumped it in a Togo box after I told him I will do it (I don’t like everything just thrown in a Togo box) he did it any how and just tossed it all in the box handed it back to me and said man I’m just trying to get you all out of here as quickly as possible.... our chef however Juan was amazing, even though he was trying to get through things because so many people were waiting to be seated. The food was fantastic we will definitely request him on our next visit.

CS
Houston
1 review
Dined 4 days ago
Overall3food2service3ambience3

Server didn’t write down our no onions/veg in rice, offered to recook but didn’t want to wait, filet minion was very chewy, 45 min after reservation time finally sat down

OT
1 review
Dined 4 days ago
Overall5food5service3ambience5

Food was lovely, the show was wonderful. My girlfriend and I had an outstanding time but we got a little bit of attitude from the waitress but it was a busy night so I totally understand the conflict

M
1 review
Dined 4 days ago
Overall5food5service5ambience5

The chef was perfect. Subdued but efficient. Food was marvelous. Thank you!

OT
1 review
Dined on February 7, 2020
Overall5food5service5ambience5

Great time with friends!!!

SL
Houston
2 reviews
Dined on February 7, 2020
Overall3food3service5ambience3

Fun for a kid's birthday, but I expected more flair from the chefs for the high price. But overall it was a good experience and the kids enjoyed it.

Benihana - Houston
Responded 7 days ago

Stephen, we apologize for your experience. Your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our restaurants. Thank you for taking the time to share your review.

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KS
Houston
3 reviews
Dined on February 7, 2020
Overall5food5service5ambience5

Celebrating my daughters birthday and we all had an awesome time! The food was delicious and the show was fun!

OT
1 review
Dined on February 6, 2020
Overall3food3service3ambience3

Great atmosphere, chef was nice, food was good but I didn’t like how the waiter circled the amount of tip on the receipt that he wanted me to pay and then added it to my total with a pen by Hand . For one, there were at least 3 different SUGGESTED amounts and he decided to choose the highest one. I thought this was very rude. Also, the waiter did bring drink Refills quite a bit which he said were free but yet, charged them to my tab even though a few cups were still full. Other than that it was okay.

Benihana - Houston
Responded 7 days ago

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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AE
Houston
4 reviews
Dined on February 5, 2020
Overall5food5service4ambience4

Never disappoints.

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LB
1 review
Dined on February 4, 2020
Overall5food5service5ambience5

Staff was very friendly and attentive! Atmosphere was extremely fun and welcoming!! Can’t wait for my family and I to return! Thanks for making my birthday great!

AK
1 review
Dined on February 1, 2020
Overall3food2service3ambience4

Quality changed to negative..I ‘ve been customer for last 8 years..

Benihana - Houston
Responded 6 days ago

Aziz, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
1 review
Dined on January 27, 2020
Overall5food5service5ambience5

very pleasant.

Benihana - Houston
Responded 4 days ago

We are happy to hear that you enjoyed the dining experience!

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SF
Houston
3 reviews
Dined on January 26, 2020
Overall2food4service3ambience3

This location seemed to be very understaffed. We (my family of 5) were sat at a table with 4 very large women so our meal was crowded to say the least. We had a similar experience the last time we visited that location. We done at Benihana in Sunday’s around 5pm fairly often but have been questioning returning do to the extremely large crowds and wait time

Benihana - Houston
Responded on January 28, 2020

Shannon, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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C
Houston
1 review
Dined on January 25, 2020
Overall2food3service1ambience1

Service was awful! Not worth the price for the value of the food and the place. Horrible ventilation system. Never again.

Benihana - Houston
Responded on January 28, 2020

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
1 review
Dined on January 24, 2020
Overall2food3service3ambience2

Kids loved it! Didn’t feel clean and the restrooms were not just messy and dirty but unsanitary.

Benihana - Houston
Responded on January 31, 2020

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
Houston
1 review
Dined on January 24, 2020
Overall1food1service1ambience1

We ordered colossal shrimp. I was served tails and the manager fought over it with me. The entire table got my colossal shrimp. The manager told me I was dumb and deal with. NEVER EVER go again

HN
Houston
17 reviews
Dined on January 22, 2020
Overall5food5service5ambience5

Best staff

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EM
1 review
Dined on January 21, 2020
Overall4food5service4ambience3

This is a great restaurant for families wit crying babies and kids running everywhere. Not a place for date night, LOL! I used to visit this place years ago and it has certainly dated. The restrooms are in the entrance so the area was not very pleasant smelling. I would have loved to smell food instead of bathroom odors. So because this is a casual place, I think its a great place for a family. Just do not dress up for Date Night and go here.

TA
1 review
Dined on January 18, 2020
Overall3food5service5ambience5

We had a reservation at 7:15 and we did not get seated until 8 or 8:15. We kept asking the front desk and they just kept telling us we're cleaning tables. We were not pleased about this because we did in fact have a reservation at 7:15 (so why have a reservation if your not going to be seated for an hour later?). The food and waiter & cook we're very good.

Benihana - Houston
Responded on January 21, 2020

Tamara, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
1 review
Dined on January 17, 2020
Overall5food5service5ambience5

I was able to easily book a reservation for this location to take my husband out and walked in and was sat within 10 minutes. I enjoyed the atmosphere & friendliness of everyone.

OT
1 review
Dined on January 15, 2020
Overall5food5service5ambience5

Birthday dinner for my mother she had a wonderful time and enjoyed herself

ST
1 review
Dined on January 14, 2020
Overall5food5service5ambience5

Apple our server was amazing as always! Will always come back to this location.

F
Houston
137 reviews
Dined on January 13, 2020
Overall5food5service5ambience5

Food tasty & cooked to our request. Thank you.
Lobster & shrimp were sweet. Chicken was also great with the mushroom. Service was nice. Only thing??? Said they did not have hot water for green tea at the end of the meal. Surprised.. how many ways can you heat water ?

HN
Houston
17 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Great food and great staff

Benihana - Houston
Responded on January 16, 2020

Hau, We are happy to hear that you enjoyed the dining experience!

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LL
Houston
1 review
Dined on January 10, 2020
Overall5food5service5ambience5

Everything was excellent! Food was delicious and makes me want to return in the near future.
Service was fantastic.

Thank you!

Benihana - Houston
Responded on January 16, 2020

Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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VA
1 review
Dined on January 9, 2020
Overall4food5service4ambience5

Service was a bit slow. When we got there only half restaurant was full but halfway through dinner it filled up and took a while to get our drinks and steamed rice for the kids.

Benihana - Houston
Responded on January 16, 2020

Victoria, thank you so much for your feedback, we hope to see you back again soon!

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OT
Houston
1 review
Dined on January 7, 2020
Overall4food4service3ambience3

Child’s Bday dinner was enjoyed by all.

Benihana - Houston
Responded on January 16, 2020

We are happy to hear that you enjoyed the dining experience!

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OT
Houston
1 review
Dined on January 6, 2020
Overall1food1service1ambience1

Terrible place, dirty, smelly, bad AC, lack of items in the menu. Had to wait 40 mins for a table when I honored my reservation and arrived on time.
Simply left the place before dinning.

Benihana - Houston
Responded on January 13, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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F
Houston
137 reviews
Dined on January 4, 2020
Overall5food5service5ambience4

Lunch is the best!!! So much food ... just the right amount to enjoy with the right price.
Also the salmon “boat” has so many bites of great taste.
Thank you for great chefs & their adorable shows!!!

HB
Houston
81 reviews
Dined on January 2, 2020
Overall4food5service4ambience4

Food was good. Didn't like that another table that arrived after us got their chef first. But overall a good dinner.

OT
1 review
Dined on January 2, 2020
Overall5food5service5ambience5

Wonderful dining experience at Benihana. We enjoyed the humor of our chef (Kobayashi) and our young waitress was very attentive and helpful.

OT
1 review
Dined on January 1, 2020
Overall1food2service2ambience2

We had to wait for our table about 5 minutes which wasn’t bad, but had to wait for our chef for about 40 minutes. Our reservation was at 2pm but we did not eat until 3pm. Our rice was burnt and the “spicy” chicken was not spicy whatsoever. I’ve had better experiences at different locations so hopefully today was just an off day.

OT
Mexico City
3 reviews
Dined on December 31, 2019
Overall1food1service1ambience1

Rude manager and hostess

BD
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Our chef, Miguel, seasoned our food to perfection making it the most delectable dining experience ever! Our waitress was super attentive, courteous, and efficient. The owner was very hospitable while greeting us, wishing each table Happy New Year, and singing Happy Birthday to us. Our visit was welcoming, enjoyable, and the best we could expect from a knowledgeable staff. Thank you for a wonderful time!

DB
Houston
12 reviews
Dined on December 30, 2019
Overall1food2service1ambience3

The Chef was not great. He was in too much of a hurry and the food was tasteless and bland. We were there for lunch and only 4-5 tables had customers. We asked the Chef numerous times to add a little seasoning and butter and he looked aggregated at us. They have also changed the menu. Based on this experience, we won’t be back.

MC
Houston
6 reviews
Dined on December 29, 2019
Overall5food5service5ambience5

Excellent service particularly the two managers. Monica is an outstanding manager knowing the psychology of making her guests happy! Great staff team there!

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