Benihana - Houston - Downtown, TX
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Distancing maintained in common areas
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
Reservations were for 9:45, the cook didn’t arrive to our table till after 11pm
Services was horrible
We believe our server was new so we didn’t experience the excitement as the table next to us but we didn’t hold it against the establishment. Will definitely return. Thank you.
I had medium well steak and it was well done and very tuff. The rice didn’t have enough soy sauce but hey we all have $50 bucks to waste
The wait for the cook is to long. The food portion is not the correct size for a dinner portion cost. Especially for 30 dollars.
Great place to have a family dinner. Everyone is very attentive and friendly!
Ivan was great and we had a good time. Food was amazing and we can’t wait to come again.
Great food great time. Will definitely visit again when in the mood for hibachi !
They receive us 20 minutes wait after due reservation. Already in the table another 20 mintutos for the waitres tonshow up
We enjoy the Louisiana Street location at least once a month. It is always a great experience.
First time here for our 10yr anniversary. Food was amazing. The chef was hilarious. I enjoyed every minute of it.
The food was awesome and the customer service was Great and Perfect Betty was the best.
It was a birthday reservation, but we had to share a table so we where all squished together with no room to eat in one corner of the table.
There was a lot of downtime doing nothing, we got our drinks and had to wait 13 minutes before they brought out soup and took order and another 15 before chef came out.
I reminded the cook and the waiter that this was a birthday yet after the meal we sat around for 15! Minutes before the waiter asked if there was something else. Had to remind staff yet again that it was a birthday.... Last time I came for a birthday party they took a picture of our group and gave us a print out, this time 2 waiters sang the song and immediately left our table. We just left after paying
The chef failed at the egg trick when he started cooking and afterwards was not motivated to do anything else but cook. I could see other tables having fun and their cooks interacting with the guest but ours just cooked the food despite again, knowing that it was my mom's birthday.
Paid almost 200$ and my mom left wanting to go to pei wei instead....
Amazing as always! The cook and my boyfriend were joking and making the table laugh for the duration of the “show”!
Ivan the cook was great, he did a good job on the food. Good taste!
Amazing time. Gave our company and amazing experience. Thank you taking care of such a large group!
This location is one of our favorite places for "date night" dinner. The food is always very good, but our chef on this visit was simply outstanding. Everything was very flavorful, temperatures were perfect.
First time their and the experience was amazing! We felt well taken care of as much as the food service !
We were seated at 8:45pm and the cook arrived to the table at 9:50pm. During our wait, the waitress explained our ticket got lost and she was uncertain of what happened. At 9:36pm, I asked the female manager when will the food arrive and her response was, they have to cook it. Duh....that’s the point of sitting around the hot stove with fork and chop sticks in hand!!!
While waiting, we also inquired about ordering a dish to-go and was asked to place the order at the bar closer to the end of our meal. As instructed, we attempted to order a to-go entree to be told, sorry it’s too late. Now mind you, three tables were sat after they declined to take the to-go order.
This was our first and last experience at this location....lesson learned.
The chef was amazing and the waiter was awesome, I loved it all.
Great service, don is our favorite chef there he is great.
It was our first time and we had lots of fun. We will definitely be going back!
My daughters 13th birthday. The host acknowledged her birthday when we checked in and it was all downhill from there. We have dinner at various hibachi restaurants several times a year and I was honestly looking forward to this place because of their brand recognition. I just assumed that they would be better than others. This was without a doubt the worst hibachi restaurant we have ever been to. We waited an hour for the chef and when he arrived he couldn’t understand the order (he was Hispanic and spoke little English). One of the managers came over and helped him get it together. He overcooked the food and didn’t do any of the fun stuff you typically get with hibachi. He served the wrong food to our party and was hard to communicate with. He never acknowledged my daughter’s birthday but the one thing they got right was the bill. I paid top dollar for the food and enjoyed the service of a drive-thru restaurant. I never leave bad reviews but I think it’s important for others to know that this is as bad as it gets for hibachi.
1st time at this location. It was a wonderful experience. Prompt service. Attentive. Delicious!
We waited at our table for an hour before we were served. Our server was rude. I witnessed him roll his eyes at some of our table’s requests while walking away to fulfill them. We were there celebrating a friends birthday and Benihana issued a dining certificate via email. When it was time to use the certificate, the server rolled his eyes and told me I needed to email it to Benihana. When I asked for the email address, he just walked off. He was clearly annoyed for some reason and he didn’t hide it. His communication was poor and he didn’t offer to refill our drinks (besides water). So once we did ask for another drink, he came back and informed us that the bar was closed. Anywhere else I’ve been, the servers ALWAYS inform their customers of last call. I don’t know if I would bring my family and friends back to this location, if the service will be as subpar as it was that night.
HOWEVER, OUR CHEF IVAN WAS AMAZING!
Food & service were great!!
I have taken my daughter to "her choice" restaurant for the past 35 years - ALWAYS Benihana. Started at 6 years old because she didn't handle waiting for food very well (like most kids). I thought a personal chef cooking at the table might entertain her, so I picked Benihana in order to entertain our child on her 6th birthday. That 6 year old is now 41 and still requests Benihana as her birthday dinner - for the 35th year in a row.
Benihana looks today much the same as it did in 1986. Typical teakwood walls, very smelly carpet, same flat iron grills, same 8 chairs around each table, and likely the exact same management staff. Menu remains essentially the same - I ordered yesterday the EXACT same thing I did for the past 35 years. This year the steak and shrimp were overcooked, but my wife and I came away smelling like Benihana once again for days.
Just wish they would spend some of the thousands of dollars I have spent here over the years to update the decor, air filters, and menu - maybe let the kids run the place.
This place is dirty, dark and smokey. The exhaust fans don’t suck out the smoke from grills. My family of four were rubbing our eyes and coughing.
Our waitress and the food were great as usual. It was my first time at the HTX Benihana, but I’ve eaten at various other locations. Downsides: the entire restaurant was super smokey, like there was no ventilation. Even my purse smells like kitchen grease a day later. Also, for a 10:15 reservation, they were out of some of the dipping sauces. I know it’s the end of the night, but it sounded like it was common for the sauces to run out at the end of the night. If you’re partial to certain accompaniments, I’d keep that in mind when considering the time of your reservation.
As usual, Benuhana's was a good experience.
Our chef made the evening. Doan was entertaining, engaging and hilarious!!! Sue was a great server, kept our drinks full all night
Terrible service. Spent the whole meal looking for our server
This is my second time visiting this location and I do not think I will be back or maybe I need to try a different day or time day. The server was slow, but it was a busy night. The hostess was far from friendly and informative. The bartender seemed like it is a job and not happy to be there, but maybe he was just busy too. I expected friendlty staff and people happy to be at work, but that is not the vibe I got at all. The chef was great and the waiter/server was swamped. The waiter/server wasn't bad, he just needed help maybe.
This is a tired, old chain that felt more like an Applebee's or a Ruby Tuesday's than a Benihanas, since Benihana's used to mean an upscale dining experience. Not any longer, at least at this location. Food was only average, and definitely over-priced. We were disappointed. I would not recommend this place to friends.
The kids loved our cook! Everything came out great
I didn't get my avocado sauce for my meal and the rice didn't taste great.
Everything was awesome!!
Food was great, but service was not good and hibachi entertainment was weak. The ones that ordered steamed rice had to ask twice to get it brought out at the end of the cooking. Everyone had ate half their meal.
Also too smokey inside, needs better ventilation.
I masked people coughing whole lot eating made for an uncomfortable experience. Waiter seemed strictly concerned with a tip and once he got it he couldn’t even politely say goodbye. Not a grateful response to an 18% top, in my opinion.
Really disappointed in the quality and amount of the meat they serve. For the price, it wasn't worth it.
Had a reservation for 8:45 and waited an hour to be seated. Once seated we had to wait an additional 45 minutes before our chief came and cooked our meal. Upon walking into the establishment it was extremely hot and smokey inside. Customers were literally taking turns going outside to get "fresh air". It was an extremely uncomfortable dining experience.
You can order delivery directly from Benihana - Houston - Downtown, TX using the Order Online button. Benihana - Houston - Downtown, TX also offers delivery in partnership with Postmates and Uber Eats. Benihana - Houston - Downtown, TX also offers takeout which you can order by calling the restaurant at (713) 659-8231.
Benihana - Houston - Downtown, TX is rated 4.4 stars by 1326 OpenTable diners.
Benihana - Houston - Downtown, TX does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.