Benihana - Houston - Downtown, TX
An 18% service charge is added to all guest checks for parties of eight or more.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Distancing maintained in common areas
- Waitstaff wear masks
- Sick staff prohibited in the workplace
- Staff temperature check required
I come to Benihana every year for my birthday, even though I no longer live in Houston. I went with some family members and the service was very slow, the waiter messed up my order, and he did not refill our drinks until the very end. The restaurant was packed! I finished an entire punch bowl drink before the chef even came out to the table. I don’t understand why they would let so many people in the door if the wait staff and chefs can not keep up. I was disappointed in my birthday visit this year. I am hoping that next year will be better.
Great service and great food! Was very humid in there. Maybe some more air flow.
The Chef was very entertaining and engaging with his hibachi cooking! He made our night!! The server was not attentive enough. Waited 15 minutes before she showed up for beverage order. She waited till the table was filled with another group. We were 5 already at the table. I understand the need to have another additional couple but we should have some drinks while waiting. Overall, we had a fun night!
My family and I have been going to Benihana’s downtown since the 90s. It’s always good. I’m not sure if something changed in the way they cook. But it was the absolute Best we have ever had. I’m not sure if it’s the Chef but Alex was absolutely Awesome. Great job today. All the Mothers were extremely Happy.
Great time for my first time they me and me wife enjoyed it
Great restaurant with great service. I enjoyed the food and had a great time.
We had the steak & shrimp with shrimp fried rice. Everything was on point!! Alex was our cook & he did his thang!!
the cook was great conversationalist and brought in a good vibe and mood
This was my first time in a year that I’ve been inside a restaurant. I was so hesitant at first but the ambience was really great 😊
The sou chef at the table was very entertaining. My 10 year old really enjoyed the food and the laughter. We will be back Very soon.
Overpacked.... not enough space to seat at the table. Food was very salty couldn’t eat at all!!! Bad experience overall!!!! Would not recommend!!!!
Celebrated my daughters second birthday. And our waitress was great. Made it very special
Needless to say, I had an awful experience. Our Chief Fabian. During his cooking show antics lost control of his forked knife and it came flying at me, missing me by inches hitting the wall behind me. My chicken fried rice had a hair in it. The manager Tommi offered me a $40 gift certificate for my bad experience, But took it back when I told her I was going to Notify Benihana corporate office regarding my bad dining experience.
All the experience was great, celebrated a work promotion
The chef jacobo was good attitude and nothing wrong with him at all but the cooking wasn’t as good as others tasting very bland and not using much seasoning or anything or on anything I go visit at least 3 times a month to the restaurant and this is the first time I was unsatisfied. The older Chinese gentleman that is tall is very good thigh I’ve had him a couple of times
Everyone there was so helpful and made in the evening so beautiful. My son will remember his 14th birthday for a lifetime. Thank you so much.
The atmosphere is underwhelming. I remembered it being more of a high end experience from years ago but it’s not that anymore. The food is still very tasty but there are too many other great restaurants in Houston. This location seems dated.
Keep in mind you will be seated with other guests unless you have a large party that fills the table. It’s not a safe covid practice. My reservation was cancelled by the restaurant without warning and fortunately I saw the email notification and called the restaurant. I had accidentally booked it originally for the night before and cancelled it when.l realized the error. I called to be sure it was still confirmed for the new reservation and the hostess couldn’t find it. After some wrangling I was able to confirm the new reservation I had made on OpenTable.
The a service was prompt and friendly. The atmosphere was just too loud and crowded for my comfort level.
Family wanted to try something different
Food was to high and waiter dont bring our change back. I guess she kept it for her tip.
Great food & great service!!
We had a wonderful experience. Service was fast and friendly.
The waiter before the hibachi server came out was outright rude. We were celebrating a birthday and were told they could not accommodate our request to take the cake. We were not asked if we wanted additional drinks after the first one. The hibachi server was just ok but the show is not up to par from previous experiences.
Good food great service
Service and food are always good here!
took the server an hour to bring drinks, appetizers & refills.. the cook didn't come for and hour and a half .. the reservation was at 6.. sat at 6:10.. we didn't eat until 730.. found out the server was new along with the establishment.. i've worked in the service industry & it's all about communication, we as ppl get things happen but checking on your tables as a server should be common sense .. i feel like he wasn't prepared and they shouldn't have thrown him to the wolves like that.. but the food made up for the experience.
Great service and food!!
We eat here often in Plano and in fact ordered it from door dash two days ago. We are in town for a volleyball tournament and our food was well overcooked, our server brought the wrong credit card to me twice, he ran a charge for over $100.00 what my original bill was. Then I had to tell him again to go get a manager so I could have proof of depositing the first $200 back into my card that was someone else’s bill. Basically, this was my worst experience with Benihana ever. I
Reservations were for 9:45, the cook didn’t arrive to our table till after 11pm
Services was horrible
Server was rude. Nasty for bringing straws not wrapped after saying she didn’t have any. Then pulled some from her pocket. Rushed us . Didn’t eat until like 30 minutes after sitting down . Drinks all came at different times .
We believe our server was new so we didn’t experience the excitement as the table next to us but we didn’t hold it against the establishment. Will definitely return. Thank you.
I had medium well steak and it was well done and very tuff. The rice didn’t have enough soy sauce but hey we all have $50 bucks to waste
The wait for the cook is to long. The food portion is not the correct size for a dinner portion cost. Especially for 30 dollars.
Great place to have a family dinner. Everyone is very attentive and friendly!
Ivan was great and we had a good time. Food was amazing and we can’t wait to come again.
Great food great time. Will definitely visit again when in the mood for hibachi !
They receive us 20 minutes wait after due reservation. Already in the table another 20 mintutos for the waitres tonshow up
We enjoy the Louisiana Street location at least once a month. It is always a great experience.
First time here for our 10yr anniversary. Food was amazing. The chef was hilarious. I enjoyed every minute of it.
The food was awesome and the customer service was Great and Perfect Betty was the best.
It was a birthday reservation, but we had to share a table so we where all squished together with no room to eat in one corner of the table.
There was a lot of downtime doing nothing, we got our drinks and had to wait 13 minutes before they brought out soup and took order and another 15 before chef came out.
I reminded the cook and the waiter that this was a birthday yet after the meal we sat around for 15! Minutes before the waiter asked if there was something else. Had to remind staff yet again that it was a birthday.... Last time I came for a birthday party they took a picture of our group and gave us a print out, this time 2 waiters sang the song and immediately left our table. We just left after paying
The chef failed at the egg trick when he started cooking and afterwards was not motivated to do anything else but cook. I could see other tables having fun and their cooks interacting with the guest but ours just cooked the food despite again, knowing that it was my mom's birthday.
Paid almost 200$ and my mom left wanting to go to pei wei instead....
Amazing as always! The cook and my boyfriend were joking and making the table laugh for the duration of the “show”!
You can order delivery directly from Benihana - Houston - Downtown, TX using the Order Online button. Benihana - Houston - Downtown, TX also offers delivery in partnership with Postmates and Uber Eats. Benihana - Houston - Downtown, TX also offers takeout which you can order by calling the restaurant at (713) 659-8231.
Benihana - Houston - Downtown, TX is rated 4.4 stars by 1359 OpenTable diners.
Benihana - Houston - Downtown, TX does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.