Benihana - Houston - Downtown

4.1
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1129 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana in downtown Houston is near the heart of the theatre and museum district, allowing guests to enjoy dinner and a teppanyaki show before a theatrical production nearby. They are in a prime location in the center of the business district and walking distance from all major hotels. The restaurant boasts a large lounge, which is especially popular for business lunches in a limited amount of time. Happy Hour is offered Monday through Friday from 2-6 p.m. Validated parking is available weekdays after 5 p.m. and all day on Saturday and Sunday.
What 1129 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.1
service
4.0
ambience
3.9
value
Noise · Moderate
72% of people would recommend it to a friend
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OT
Houston
3 reviews
Dined 4 days ago
Overall5food5service5ambience5

Wives 43rd Birthday weekend

WD
1 review
Dined 5 days ago
Overall5food5service5ambience5

Outstanding customer service and the food was great!!

OT
1 review
Dined 5 days ago
Overall4food4service5ambience4

Good food. Great service.

MH
Houston
1 review
Dined 5 days ago
Overall4food4service4ambience4

Great food. And great service...would recommend it to eat at this place

OT
1 review
Dined 5 days ago
Overall5food5service5ambience5

Loved it! I took my girlfriend for Valentine's day. She loved it. Wants to go back for her birthday.

SF
1 review
Dined 6 days ago
Overall4food5service1ambience4

Server was terrible. Expected everyone to know everything about the menu. Just because you have worked there for years doesn’t mean people know the menu also. Management team did not even touch the table to make sure service was good. Had to ask another server for help. This is NOT the service that should be given.

OT
Houston
2 reviews
Dined on February 12, 2020
Overall3food4service5ambience2

We had to send back our suchi roll hair was in our food. I love this place but lately it looks runned down. They will not validate parking during lunch times.

JJ
1 review
Dined on February 9, 2020
Overall5food3service5ambience5

The staff was very nice & efficient. I really enjoyed my birthday.

M
1 review
Dined on February 8, 2020
Overall3food4service3ambience3

Our waitress was attentive but rushing through our orders. The restaurant was very busy. I'm guessing that had a lot to do with it.

Benihana - Houston - Downtown
Responded 5 days ago

Mimi, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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OT
Houston
1 review
Dined on February 8, 2020
Overall5food5service5ambience4

Anders 24th Birthday.

R
New Mexico
2 reviews
Dined on February 7, 2020
Overall1food1service1ambience1

The cook was horrible. Did not entertain the 4 kids at the table. The restaurant added a 18% gratuity automatically and the service was horrible.

Benihana - Houston - Downtown
Responded 5 days ago

Rosina, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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CP
Houston
1 review
Dined on February 5, 2020
Overall4food5service3ambience4

We enjoy going to Benihana, great food but this location just does not have adequate exhaust flow to remove the smoke from the room. We came home smelling like smoke and stir fry. While the dinner was great they need to do something about the lack of ventilation inside the restaurant.

DR
1 review
Dined on February 3, 2020
Overall5food5service5ambience4

Food was delicious as always!
Edgar was cooking at our table like almost every time we eat there and he did a great job. Thumbs up for this location!

SS
1 review
Dined on February 1, 2020
Overall3food3service2ambience3

Typically the food quality is always good. Our chef this time was not interactive at all. The upcharges for the sides (fried rice vs steamed, noodles etc.) appear to have been changed and are now outrageous. Our waitress may have had too many tables, but was very inattentive. I've been to this location more times than I can even count, and this experience was sub-par at best.

Benihana - Houston - Downtown
Responded 6 days ago

Sheena, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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TM
Houston
1 review
Dined on January 30, 2020
Overall3food3service4ambience4

I was a little disappointed this time visiting. Benihana's cooks are usually really good but the gentleman that we had preparing our food did not season the food at all, it also seemed as if the vegetables were cut back. Will I visit again of course I really enjoy the food and the service it just wasn't my experience this time.

Benihana - Houston - Downtown
Responded 6 days ago

Trammell, we apologize for your experience. Your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our restaurants. Thank you for taking the time to share your review.

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M
Houston
10 reviews
Dined on January 27, 2020
Overall4food1service4ambience4

The cook wasn’t entertaining. I ordered benihana delight with lobster and steak and my lobster was squishy like it was bad. The rice wasn’t so great and normally I enjoy my birthday experience not this time.

Benihana - Houston - Downtown
Responded a day ago

Thank you so much for your feedback, we hope to see you back again soon!

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OT
1 review
Dined on January 26, 2020
Overall1food1service1ambience1

Horrible service. Will never go back to this location.

Benihana - Houston - Downtown
Responded 6 days ago

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
Houston
4 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

Great night! Service was excellent!

KC
1 review
Dined on January 25, 2020
Overall2food2service2ambience2

We did not have a good dining experience. Our meat was served raw. The chef attempted to recook it but it was still not acceptable. Some in our party did not eat their food.

Benihana - Houston - Downtown
Responded on January 30, 2020

Kim, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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SS
Houston
14 reviews
Dined on January 25, 2020
Overall3food3service3ambience3

It’s a fun experience, but I wouldn’t go in expecting to be “wow’d.”

Benihana - Houston - Downtown
Responded on January 30, 2020

Sarah, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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DB
1 review
Dined on January 24, 2020
Overall5food5service5ambience5

Food was excellent, drinks were great, service was good.

JB
1 review
Dined on January 23, 2020
Overall5food5service5ambience5

the best first time experience! i would go again if i can!!

EM
Houston
1 review
Dined on January 18, 2020
Overall4food4service2ambience2

For a child's birthday yes, but too crowded and noisy for any other occasion. The service suffered not because of the server but there were too many people crowded into the space.

TK
1 review
Dined on January 17, 2020
Overall3food3service2ambience1

Chief was probably new. Did not get the presentation we were expecting. No interaction with the people. No sauces or condiments. Seafood was over cooked /dry. Had to ask other waitresses to send ours to the table several times.

In my opinion this particular restraint is realigning on it's reputation. Not nearly as good as I remember it.

Benihana - Houston - Downtown
Responded on January 22, 2020

Tim, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
Houston
1 review
Dined on January 15, 2020
Overall5food5service5ambience5

Always fun to celebrate a birthday here.

l
New York Area
40 reviews
Dined on January 13, 2020
Overall4food4service4ambience4

Birthday for husband- food was pretty good- a little bland and soup was barely warm.

G
1 review
Dined on January 11, 2020
Overall1food2service1ambience1

Had a reservation at 7:15pm & did not get seated until 8pm. I do not like that this location tries to seat 8 people to a grill- my party did not enjoy our experience nor our food comfortably. I understand that waiters/waitresses have multiple parties to wait on but our waiter returned to our table a maximum of 3 times. This was my birthday dinner & our chef’s personality was the only thing that made my family and I enjoy our dinner. This location is very heavy populated that they should go by reservation only.

Benihana - Houston - Downtown
Responded on January 16, 2020

Gomez, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
1 review
Dined on January 7, 2020
Overall4food4service3ambience4

We waited a while just for our drinks. Over-all it was good. Could be a bit more cleaner.

OT
Houston
1 review
Dined on January 6, 2020
Overall5food5service5ambience5

Went to celebrate daughters Birthday. Every thing was great.

OT
Houston
1 review
Dined on January 3, 2020
Overall5food5service5ambience5

Had dinner around 7 for my birthday today and everything was exquisite! From the food to the service as always I enjoyed my Benihana experience

KL
Miami
1 review
Dined on January 2, 2020
Overall5food4service5ambience5

The food and service was great. I left off one star due to them discontinuing yum yum sauce and not having salad as a lunch option. Otherwise, great meal!

JT
Houston
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

The show was amazing, the food was to die for. After the food they brought dessert and it was pronominal, we also got to take a photo which was nice.

CM
Houston
6 reviews
Dined on December 29, 2019
Overall2food2service1ambience3

We usually love Benihana. This was our first time at this location. Our first server was so rude. Even the other guests at the table could not believe some of her remarks. Spoke with the manager and the server even had an attitude while talking to her. Our next server was very nice and we were happy with him. Food was. Or as good as usual and chef was ok. Don’t they usually throw rice or shrimp in the guest’s mouth? Our kids were disappointed. Overall a terrible experience.

OT
1 review
Dined on December 29, 2019
Overall5food5service5ambience4

Management and staff made sure my family and myself where taken care of for my birthday. We had good food and a great time, Thanks.

KA
Houston
5 reviews
Dined on December 28, 2019
Overall1food2service3ambience1

The floors were filthy. The hibachis had leftover food on them. We love the Westheimer location. The downtown location was a complete disappointment.

OT
Houston
12 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

Awesome food and exceptional service!

OT
Houston
2 reviews
Dined on December 27, 2019
Overall1food1service1ambience1

We were very disappointed. Walked in early and were asked to sit in the dining area while we waited for a table. The restaurant smelled and the temperature was too warm. The floors were sticky and the table we were waiting at was dirty. We got up and left to another restaurant.

CM
1 review
Dined on December 26, 2019
Overall3food2service4ambience3

The amount you get for the price is not worth it. Our chef did not prepare the food up to par for the price and wasn’t worth it

A
Houston
2 reviews
Dined on December 25, 2019
Overall4food4service3ambience4

Have been a few times, but this time the restaurant was very crowded and our table mates were extremely rude. Will go back.

KM
Houston
2 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Christmas dinner

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