As soon as I arrived we checked in and of course had a reservation. However it took about 40-45 minutes for us to actually be seated. Spoke with a manager an African American female and she was rude and discourteous gave an attitude when I asked her how much longer would we be waiting. The chef was ok had nice tricks however the food was bland and no flavor. The service was decent I never asked for a refill once. Overall it was an ok experience.
Everything was very good. Food, service. Our chef was fantastic. My only gripe is...we had reservations at 5:15 because we had 3 Little children with us. Ages 6, 4, and 16 mos. We didn’t get seated until 5:45. That was frustrating! 30min after our reservation with 3 hungry kids. No point in having a reservation if it’s going to take that long to be seated.
The diner at Benihana was good but i Was disapointed because it Was my birthday and i Never received the certificate of $30. For the birthday. I wrote, I phoned, I Spoke With the lady at the réception of the restaurant , nothing to do!....
Where do I start? This was a terrible experience when celebrating a special birthday with family who came from an hour away to join us. This restaurant has gone downhill. Primary issue is that the restaurant was out of several menu items - when we got to the fourth item that we ordered that they were out of, it it became ridiculous. Manager was of no help - part of her explanation was that "it's Sunday" - is that justification? We had three different servers because they couldn't seem to figure out who we belonged to - service was generally slow. We sat for a while after ordering drinks before we got any attention. Server walked past us several times without clearing plates or taking the check. The topper was whipped cream served in small plastic sauce containers for the two birthdays we were celebrating. Spending almost three hundred dollars on this meal was not enough to warrant a scoop of ice cream?!
Service was the worst my order was wrong and the manger act like it was no big deal. As much as you pay the manage should have have showed some concern or act like she cares . Benihana in Coral Springs is great they treat you better as a customer. There restaurant has went to hell use to be the best. I order Yakisoba noodles with tofu in the place of meat cause I do not eat meat. She brought out a small thing of noodles with the tofu I said what this she stated you order the tofu with a side of noodles. No I order Yakisoba noodles with tofu instead of meat. I also oder hot green tea she brought out a glass of cold green tea. Someone with me order the Las Vegas sushi rolls and Vegetable sushi rolls she brought out the Vegetables roll stating she thought she wanted the Vegetables roll instead or Las Vegas roll. At this point I don't even want my meal so the manager took my plate oh she only took off my meal but did nothing to my bill I had a party of seven. What happen to good services at Benihana and the food quality. Very disappointed how you went from A to F for me. I not the only one who has notices the change in your services or food !!
What made our date was the waitress and chef were amazing! I took my GF after Circ de Soleil and it made it a perfect date. The waitress was amazingly excellent at her job and the chef made it fun. We were lucky and had nice guests at our table and we faced the water. I am a chef so the food was good but not what I consider anything special except the demo. A 5 star night to be sure. For dessert we went to Dairy Queen in the Manors, LOL. Pineapple milkshake stellar after that meal.
Service was slow. Although it was season. Cook forgot a course in the meal and Fried rice was extra. The cook did not do any entertainment ? No volcano or anything. Maybe due to it was a group of millenials? Idk. Probably will not go back.
The food was very good, the front desk not very friendly or inviting, the restaurant was dirty and run down. I would not return.
Good Hibachi grilll Restaurant! The cook, Saha, was great with the kids! Food is good and fresh!
Location is cramped, dirty, and EXTREMELY NOISY. Server seemed to have too many tables, since he was constantly running, yet it was very hard to catch him for water, tea refills. Shrimp had mud veins all through them. Chef flicked a few of them out, but the shrimp tasted fishy.