Happy Mother's Day. Don't just give a gift. Give an experience like any other.
For a limited time, when you purchase $50 in
Benihana Gift Cards, you’ll receive a $10 Benihana Promotional Card. Offer available 4/10/18 - 5/13/18 Promotional Cards valid 5/14/18 - 6/17/18.
Sunday, May 13, 2018
Our experience was horrible. We had 7:15 reservation and didn’t get seated till around 8 then no one came to our table to take any orders till around 8:30-8:45. Restaurant was filthy loud unorganized. They didn’t even have clean silverware. They were handing out plastic because the silverware was all dirty!!!!! Gross awful and we will never go back. DO NOT RECOMMEND EVER!!!!!
Everything was superb this evening at Benihana.
We arrived for a 7:30 reservation and were not seated until 7:50. At 8:50 the chef had not come to our table yet and as of 9:20 the meat and fish had still not been put on the grill. It was an absurd wait and we did not leave til 10:30. Not what we had planned for our evening.
It was our wedding anniversary so we thought they would make us feel special, it wasn’t even mentioned (46 years). We were at a table of 21 years old on their phones the entire meal. The chef said he didn’t do ‘tricks’ like the others. My chicken was cooked next to prawn and I had to tell him I don’t like fish. We were charged additional charges that we weren’t told were additional. Last time we also were given tea in a pot, this time we were told we had to pay additional amount if we wanted it. Complained to the manager who just said sorry. No atmosphere, waiter just stood there when taking our order, he was much more interested in the young girls on our table. Will not be going back it recommend it, standard have definitely gone downhill.
We come every year for my son's birthday, he loves it
Myself , kids and fiancé all got sick after eating dinner there.
Everything was pretty decent. The only issue we had was when we told the chef it was my birthday he answered with "its always everyone's birthday" and just didn't seem to enjoy his job that day. He definitely left the table kind of in a weird vibe.
La nourritures en général un laissé allé en général
Rude staff, umbearable smell and not very nice chef and no show.....
We went here for my husband’s birthday. They asked several times if this was a special occasion and we said yes, but they didn’t acknowledge it. As our chef was doing his trick with the rice in the bowl, he spilled about 2/3 of mine and it landed on the table between myself and on the lap of the young man next to me. It sat there for at least 25 minutes while the show went on! When I was FINALLY able to summon a server, she called for someone else to clean it up. 10 minutes after that, a man came with a napkin to wipe up the mess and got even more on the young man’s lap next to me. No apologies and we had to look at the spill during the entire meal. I’m sorry I didn’t take a photo. By the way, my sweater is ruined!
Our chef was fabulous and the young ladies I was with, all under 14, three of them their first time there and they had a blast! We smiled, we laughed, we enjoyed, we ate! Lol. Food was phenomenal!!!
This was a birthday dinner with close relatives. The chef, Tony, was very entertaining, while Sean the server was very attentive and friendly. Will do this again, just for the food and ambience.
I told them that we have a special occasion and made my reservation 8 days before.I arrived at time but had to wait about 20 min to be sitted.As we arrived at our table the lady told us that there would be other people sitting with us at our table and she called this community sitting.
I told her that this is not a good move and unacceptable but she said if I would like to sit only with my family i had to pay 30$ for each person.So i left the restaurant.
The cook was very nice. I felt like the waitress could have been more attentive .
A bit over price in my mind for a 1:30 hour meal but in general happy with the experience and the food. Service was good but slow and the girl was overwhelm with all the tabkes she had to serve
This was my first time here after hearing so many great thinga about this place! The food was great! The chef was fantastic! And our server Ruth was Awesome times 2!!! I would come back and bring guests anytime.
The waitress missed up my order then charged me more then what i actually got only camed to the table about two times then on top of it the chef was great but as he was fixing our food Hair was in the food that he had to make all the food over so we
Had to wait even long to eat(late picking up my kids from school) we got to the restaurant at 1:30 didn’t get out from into 3 something because he had to remake everything BUT THE CHEF WAS VERY NICE FUN AND HAD MY TWO LITTLE GIRLS LAUGHING WE REALLY LIKED HIM but what made me mad was no one was there to help him like the other tablets chef we had no spoons or anything to eat with it was just a very bad experience and we always come to Benihana i was even thinking about having a party dinner
Tony was amazing. I would request him every time I even videotaped him. He is soooo cool.
Was not very clean. The bathroom was unattended to, no toilet paper. Too many children.
Waitress was not aware of kids menu inclusions and argued that she was right and didn't check until multiple attempts. Bad
We went for my daughters birthday with her friends. Seven 13 year old girls. The chef was excellent and of course the food fabulous.
They cram too many people around the tables so there is less elbow room than on an airplane. Our server didn't keep the drinks filled. Chef was great and the food was good.
Chef was great but the waitress forgot everything ... took forever to bring drinks plates check etc. was super loud and the fan above the table didn't work so the smoke blew in my 2 year olds face the entire time. We smelled like the food after so gross ... they also crammed 9 ppl at a 6 person table. Will go to Japan inn or Benihana out west instead. Never again!!
What happened? This place was once great for a special and memorable outing. Now we have a patrolman wandering around, sloppy cooks missing the “tail trick” after multiple attempts, and long waits even with reservations and a near empty dining room?
Usually a great experience.
I took an extra to-go order and the rice was undercooked.
Not much of a table show either.
But I’m ready to go back.
I have been to the Coral Springs location many times. Once in a while you get a slow server or a bartender who makes your drink super week but overall it's normally a good experience. If it wasn't for my server at the Ft Lauderdale location my experience would have been horrific. The hottest and bartenders here were super rude and extra ratchet. After scheduling a reservation a week in advance I still waited 30 minutes to be seated. When approaching the host stand 20 minutes into waiting the women completely ignored me. After a few minutes of just standing and starting I kindly said "I know you are busy but do you mind giving me an update when you have the chance" in which she didn't even acknowledge me. Felt like a college student at a bar at 4 o'clock in the morning trying to order another drink. I showed my frustration and said " I am pretty sure I was not talking to myself" in which she decided to give me pure attitude then turn and ask another customer to "pray for her". Women should be working at walmart with everyone else that hates their lives. This will be the last and final time I go to this location... Management really needs to do a overhaul on this one.
Kyle was a great chef!
The waitress was nice but extremely busy so she wasn’t very attentive to our table. We had to flag her down for refills. When ordering, the restaurant was out of salmon and the Benihana cocktail so we had to substitute for something less desirable. We shared a table with a birthday group so the noise level was extremely loud and we were expecting something more intimate or to be seated with a group that wasn’t celebrating a special occasion. This location did not meet my expectations at all.
i must say this is the 1st time ive gone to Benihana Fort lauderdale and was extremely disappointed. i go to this restaurant at least 3-4 times a month and that night was a disaster, my reservations was for 2 for my friends bday and it was at 7:45pm, the chef did not come out until after 9pm, also we request a particular wine, it was out. i ask for onions for my appetizer soup, they didnt have any. i had to ask the server 2 and 3 times for the same thing. it was the worst experience ive ever had
We had a 6:45 reservation and showed up at 6:44. It took us 30 minutes to be seated. That was the only negative that I really have to offer. After we took our seats, the rest was pure magic. We had Kyle as our chef at the Fort Lauderdale location and he was new, but excellent. We were a party of 8 and it was my oldest daughter's 20th birthday party. We all left full, satisfied, and laughing. It was a night that none of us will be forgetting anytime soon. Highly recommended.
I realize there is communal seating, but 8 at a table is too crowded. When making a reservation I always request no more than 6 people at our table (we are usually 3). I am usually accommodated with my request but not this last visit. I tell them when I get there if they put me at a table with more than 6 we will leave. Next time we will leave.
Unfortunately one of our favourite go to places has deteriorated quite dramatically, from the service and hospitality to the cleanliness. It's sad because it once WAS a great place to have fun and enjoy good food! Sad.
Slow service this night. Food good
Waiting for my 100 points!
Food was surprisingly good. The plates and sliverwear were greasy and had some old food on them. No biggie. It's a high volume restaurant so it's bound to happen.
KC WAS AWESOME COOK AND OUR WAITRESS WAS ON POINT. LOVED MY MEAL ENJOYED MYSELF. FRONT DOOR CAR SERVICE👏👏👏👏😉.
Horrible experience! Dirty restaurant bad service overworked employees. Hoods not working and really smoky in the restaurant. Not attentive and badly managed. Literally had to get up and leave after and hour and no chef. 20 min for menus 20 min for water 1 hr and only clear (dirty water tasting) soup, pre made salad at 30$ plus per person oh no! Save your money or go across the street to Zaluz or blue moon fish.
Not a great dining experience we ordered a bottle of sparkling wine and the lady brought a split we tried to tell her and she argued that it was the only one on the menu so then I had to talk to the manager to get the bottle. The chef was terrible no tricks and he was coughing non stop. The food was good though. It was a terrible pick for Valentine’s Day.
The experience was boring. The chef was not at all engaged with us nor did he give us a show. My steak was overcooked. I hope to never have him again needs more training...
food was okay but served too slow, it came in shifts and what was first served got cold, the chef was friendly but really didn't interact with all of the table he also forgot some of my wife's order and he also forgot another person at the table's rice order.