Happy Mother's Day. Don't just give a gift. Give an experience like any other.
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Benihana Gift Cards, you’ll receive a $10 Benihana Promotional Card. Offer available 4/10/18 - 5/13/18 Promotional Cards valid 5/14/18 - 6/17/18.
Sunday, May 13, 2018
Haven't visited this place since I was 19 years old,now 54,iit was great to revisit and was excellent as it was back in the day
Great place food great and service was too....Menu selection changed for the better with new creative meals....
Service and food quality have gone downhill. Mediocre, at best.
We waited over 40 minutes to be seated. We then waited over 30 minutes to get soup and salad. Waiter D'Angelo was horrible. Many tables had way too many seated at their table. 8 is a tight tight squeeze but some tables around me had 14 people. Sounded like a bunch of gorillas.
Excelente as always at Benihana
The food was really great the waiter is always so slow but the cook was the best I will return 😊
It was great for a first time. I will be back. My only issue was the chef was interactive with us as much as the other chefs I saw at different tables. I wanted to be at the table beside us! The chef appeared to not speak English or very little. We still enjoyed ourselves.
Went for my husbands birthday we had a great time!
Our Chef Enrique was very entetaining and extremely courteous. The waitress was not as attentive to our table leaving bus boy with the responsibility of attending to our refills. The Chef was awesome.
We have eaten a benihanas before just not this location and at this location they seem to be very skimpy. On everything they seem to skimp. Even the rice. Cmon rediculous. Love the restaurant but hated this location and its the one closest to where we live.
The restaurant itself was beautiful , the food and the chef with all the show were exceptional but the server that we were assigned was just terrible, she was not on top of the game, I understand maybe it was a busy night but i think all the parties deserve the same attention, just my opinion, she took extra long for everything even to bring the check wow!!!
Food was very good and the service was excellent. Unfortunately we were seated with young children that were wild at the table otherwise everything was good.
We were served two sauces 1, thick soy sauce, 2, ginger sauce. We did not like the sauces.
We asked for the Yum Yum sauce and the chef and the assistant said they did not serve it here at this location on Commerical. You have to go to Coral Springs and Miami. We spoke with the hostesses at the door as we were leaving and they said , "Yes, we do serve the Yum Yum sauce. " This was a disappointment. We could have enjoyed the meal if we could have had the our favorite sauce. The shrimp and the lobster were overcooked.
Could you please advise me if the Benihana on Commerical does serve or does not serve the Yum Yum Sauce?
Lately the customer service has gone down. I've had issues the last two times with something the waitress has gotten incorrect or didn't bring.
The service was terrible. We waited over an hour to receive our soup and salad courses, and about an hour and a half for the chef to come to the table. Then, he discovered that the grill had not been lit and we would have to wait an additional 15 minutes. They ended up comping our meal, but it was such a long night that I wouldn't go back. Our two nine year olds were too exhausted to eat by the time the food came.
Moved us from original table then lost track of us and we waiting an hour and a half for a chef (after they took our order). Was my daughters 15th birthday so she picked the place even after similar nightmare a year earlier. That is the last time I will step into that place. Manager did comp entire bill.....but that doesn't fix a horrible experience.
Typical buzzy, busy Benihana with a noise level that makes it impossible to do anything but eat
The ladies room was filthy and needs a good scrubbing
I WAS VERY DISPLEASED WITH THE SERVICE AT THIS LOCATION I MADE AN RESERVATION FOR 4 IN THE AFTERNOON AND WAS NOT SEATED UNTIL 4:45 THE PORTION OF THE FOOD WAS REALLY SMALL FROM WHAT IS USUALLY GIVEN FOR THE MEAL THAT I DESIRED THE STAFF WAS VERY RUDE AS WE WALKED UP TO THE FRONT COUNTER IT TOOK HER SOME TIME TO EVEN SAY HELLO THEN SHE WAS ON THE PHONE WHILE ASKING HOW MAY I HELP YOU THERE WAS NO WARMING WELCOME I WAS SURPRISED WITH THE SERVICE THAT I RECEIVED TO BE SO BLAND.
Excellent service and food! This was our second time and we will definitely come back.
We love the Benihana and go there frequently...for decades! Joel, our chef, was the best I've ever had!! Will request his table from now on!
The service was poor and the noise was LOUD. Not planning on going back.
Frank the chef was the best; As well as our waiter. We had a blast celebrating myself and 8 year old son birthday.
Our reservations were at 6 and we finally got a chef to start our meal ate at 7:45. They were off today.
Employee who seated us was very rude and I feel like I was because we were not of the same race.
It was very nice, but it took almost an hour to be served. the kids were not happy....
Great experience overall, but they need to hire additional valet help; good luck getting your car in a timely fashion.
U get best value with Lunch menu . either way It's always good .
The food was good but it is ridiculous that we had a reservation for 8:30 and didn't get seated until almost 9:30. We didn't eat until 10:00. Totally unacceptable. Why even bother taking reservations. We were very disappointed and it put a damper on our evening. They need a better system. This is the third time we've gone and they don't have enough chefs for the volume of business. Not sure we'll return.
Table not ready when booked or for some time after! No real apology or explanation. A very poor experience for us compared with Benihanas in many other towns. We left!
The wait was really long. We got back to our office late.
Usually I would give 5 stars all the way around, but this time not so much. Fred was our chef and He tried his best with what he had to work with. Waitress not really into service he asked her 3 times for our little sauce dishes and finally got them himself . Quality of food so so and quantity insufficient amount. This is first time I have been disappointed with meal as I have eaten there many times. Also we had brought a cake with us for a birthday celebration and when served staff not really interested they just acted like let's get it over with. Will try again to come but it will be a while.
Amazing food. Our waitress was outstanding. Only thing was our chef, I think his name was Frederick, had a less than great sense of humor. He was great, but some of his humor choices were sarcastic and pointed at race because the majority of my group were the same race as he was. That kind of humor might be great for some and it wasn't terrible, nor was he only making humorous statements of race, but I could've definitely gone without those statements. Our waitress though was so helpful and kind and our service with her was prompt. Our chef's cooking was outstanding as well.
We had a great dinner out for our anniversary. The food was great, the chef was very entertaining. Our waiter was always there ready to refill our drinks. We will be back again!
Fabulous lunch prices and value until 3pm Monday through Friday! View is spectacular and chef's are always a delight as they make it so much fun! Ask for Richard King - He is THE best Chef we've ever had and have gone 4-5 times a week.
Frank and your Manager was Great!!!!!!! Frank has a special gift for making everyone at our table feel special. We had two different party at our table and we all left as friends. Frank is our guy every time we come. Great Job Frank
The food is always the best. I drive far here as needed just to eat here. Never have I had a complaint!
One of the worst restaurant experiences we've ever had. Waitress took our drink orders and then disappeared. Finally flagged down the manager who had a new waitress take our orders AGAIN...and *poof* our original waitress appeared. The chef at the table next to us was banging on the cooktop so hard, we had to cover our ears. Table and chairs were sticky, lights are falling out of their sockets on the wall, overall not a very clean environment. Our chef was polite (and not too loud), and the food was average. Not what I expect from the name Benihana. The manager said he'd take our drinks off the tab...but the waitress did not do so. Took a half hour to get THAT cleared up.
Great food every time we go . The wait time was not too bad even though we made a reservations before arriving.
it is always a nice experience and food is done by your preferences.
Had to wait 25 minutes for our table