Happy Mother's Day. Don't just give a gift. Give an experience like any other.
For a limited time, when you purchase $50 in
Benihana Gift Cards, you’ll receive a $10 Benihana Promotional Card. Offer available 4/10/18 - 5/13/18 Promotional Cards valid 5/14/18 - 6/17/18.
Sunday, May 13, 2018
Great no matter when no matter what you eat. Very entertaining
The chef did a great job, and the food was very delicious. The waitress was a little slow with service, but I believe she was new.
Went here for my wife’s birthday. First time using opentable to make my reservation. It was quick and painless. Still waited 10 mins after our reservation but it was no worries. We were quickly greeted by our server and our drink order was taken.
The chef came quickly after and the rest was history. Very nice and accommodating especially to my kids.
The hostesses are always pleasant. Great atmosphere.
The chicken rice is amazing
Great for a birthday celebration. Would definitely come back for the food and creative atomospher.
Mike our chef was excellent and so was our waitress Amber (I believe that was her name). The only issue was the wait time for a chef to get to our table but he definitely made up for it. This visit tonight clears the slate from a horrible previous visit to this location.
They were very slow! We waited almost an hour for the chef.
I really think the place is too small for any party over 6..There were available tables however they didn't accommodate our party. The cook was great but I will not be returning.
We went to the Farmington Hills location for Easter early dinner. The interior is dated but clean. The waiting area is shabby. Since we hadn't been there in many years, we were surprised how old and outdated the decor is. The food was very good. The lunch portions were just right but we would have liked more vegetables and more variety of vegetables that come with the entree. Otherwise, I would say the food is exceptional. The service was outstanding. Chef Frank was interactive and friendly. We will be back!
Outstanding food and entertainment. Will our Benihana Chef was fun and witty. We will be back.
Food was good but the service was terrible
We love coming to Benihana. We would come more often if the prices were lower. Our waitress this time was the best we've ever had. She was very attentive and friendly; outstanding!! Our chef, Frank, was also very nice. The food, as always, was very tasty. We will definitely be back.
We've been to the Dearborn location several times and have been disappointed. We will not be back to that location again. The service there is awful.
Great food and great service, wait time was not bad.
Took a long time to get served got there at 6:42 pm didn’t get home until 10:20pm. Our chef was nice. If you’re really hungry make sure you stop n get a quick snack before dining in here. & you sit at a table with a bunch of strangers so have conversation & be nice if that’s not you ask for a regular table.
Carlos is the best chef and makes th experience fabulous
I work in the service industry & i was very disappointed with my experience. There was a piece rubber in my soup (it looked like part of a cutting mat) i quietly let the server know so they could let the cooks know, i know things happen & it wasn’t the end of the world. The manager came to our table & proceed to make a scene about the rubber in front of the entire table & surrounding tables. I was completely embarrassed . My birthday dinner was ruined. We left after the soup after starting out salads. I felt very uncomfortable. I emailed corporate & no one cared enough to contact me back. That was a week ago. Very disappointing.
It's always a good time at this location. Wait time is typically not too long. Managers are always stopping by the table to ask if we need anything. Chefs are the best! However, have noticed that the competition out there for hibachi style offer more veggies than the traditional mushrooms, zucchini and onion. That might need to be re-evaluated. But for what it is, Benihana is still okay with me. (Sidenote: please bring back the extra garlic butter in the sauce dishes and not in those cheap small plastic cups).
Service and food was good. Chef was entertaining. Would go back again
The last time I was Benihana was two years ago. I was very tempted to never return, but decided to give it another try since I had been a loyal customer since the late 1980's. The reason for my major dissatisfaction 2 years ago, was that they refused to cook with the garlic butter (that they had been using for years prior), and would only give a little cup on the side so you could add it yourself to your meal AFTER it was already cooked. This was a new change at that point. This visit was much better. They chef used the garlic butter while seasoning the food and even added a little extra to my individual meats while he was cooking. The flavor was fantastic again!
Service was terrible. Customer experience is not a priority at THIS LOCATION
Let's just say the atmosphere was very very dark. And no, I'm not referring to the lighting. To be honest this place has gone down hill. The food sucked, the chefs looked like they hated their lives. The other locations are much better. I'm assuming that most people that love this place and gave it high reviews are black.
Victor was amazing chef!
Carlos did a fantastic job at our chef table!
It was Amazing
Birthday celebration for my husband and son.
It was great, food was great! Chef did an excellent job preparing and cooking food to perfection
Benihana is fabulous. The cooks are fun. Always willing to cook for special food concerns. We enjoy it very much.
We did not have a great experience... Something above the table was leaking on to the plates, my lettuce for the salad had dirt all in it, the grill was extremely nasty with left over food on it,and the ambience was not good at all... I have never had this experience at the Benihana in Troy... I will never return to that location...
Service was terrible. Had to constantly remind the waiter to bring things requested because he couldn’t remember. Asked to speak to a manager, but no one ever came I guess the waiter forgot to tell the manager! Chef was boring. Food was bland. Chef had an attitude because I asked him to cook my chicken a little longer. Chef gave me all small pieces of colossal shrimp instead of dividing them evenly. Half filled rice bowls. Rice had no flavor. Chef put onions and mushrooms on my plate after being asked multiple times not to. Rice still had chunks of white rice because it wasn’t blended well. The soup never arrived. The salad had no dressing. Waiter finally brought the soup after the food was cooked. Drinks weren’t refilled timely. Table, chairs, and floor filthy. I was so disappointed and did not enjoy my birthday here. I will never visit this location again!
The best Japanese steakhouse! Love their sushi as well. The ambiance is lively and fun - especially when you have Chef Will!
The Benihana Delight was great as always. Nice atmosphere!!!
I wish prices were cheaper. Even with the birthday certificate it still costs so much. We don’t come on a regular basis because of the prices.
Manager was horrible. Our 2 rice in the carryout was spilled and she tried to measure instead of replacing a $3 rice and was a bit rude about it. Only replaced half of rice.
Came in at 5:10 for a 5:30 reservation and waited till after 6 and was never seated. When I asked about it they said that had no idea what happened to my reservation. Ended up having to eat somewhere else from my mom's birthday dinner. I
Made reservation @opentable arrived an was seated as we came in the door. We’ve never been seated so fast even with reservations at other Benihana locations. Wasn’t too crowded an table was seated comfortably. Food was great and chef was also. Truly enjoyed our anniversary dinner.
Dinner was great and I enjoyed the food and place a great deal!