Happy Mother's Day. Don't just give a gift. Give an experience like any other.
For a limited time, when you purchase $50 in
Benihana Gift Cards, you’ll receive a $10 Benihana Promotional Card. Offer available 4/10/18 - 5/13/18 Promotional Cards valid 5/14/18 - 6/17/18.
Sunday, May 13, 2018
It was Amazing
Birthday celebration for my husband and son.
It was great, food was great! Chef did an excellent job preparing and cooking food to perfection
Benihana is fabulous. The cooks are fun. Always willing to cook for special food concerns. We enjoy it very much.
We did not have a great experience... Something above the table was leaking on to the plates, my lettuce for the salad had dirt all in it, the grill was extremely nasty with left over food on it,and the ambience was not good at all... I have never had this experience at the Benihana in Troy... I will never return to that location...
Service was terrible. Had to constantly remind the waiter to bring things requested because he couldn’t remember. Asked to speak to a manager, but no one ever came I guess the waiter forgot to tell the manager! Chef was boring. Food was bland. Chef had an attitude because I asked him to cook my chicken a little longer. Chef gave me all small pieces of colossal shrimp instead of dividing them evenly. Half filled rice bowls. Rice had no flavor. Chef put onions and mushrooms on my plate after being asked multiple times not to. Rice still had chunks of white rice because it wasn’t blended well. The soup never arrived. The salad had no dressing. Waiter finally brought the soup after the food was cooked. Drinks weren’t refilled timely. Table, chairs, and floor filthy. I was so disappointed and did not enjoy my birthday here. I will never visit this location again!
The best Japanese steakhouse! Love their sushi as well. The ambiance is lively and fun - especially when you have Chef Will!
The Benihana Delight was great as always. Nice atmosphere!!!
I wish prices were cheaper. Even with the birthday certificate it still costs so much. We don’t come on a regular basis because of the prices.
Manager was horrible. Our 2 rice in the carryout was spilled and she tried to measure instead of replacing a $3 rice and was a bit rude about it. Only replaced half of rice.
Came in at 5:10 for a 5:30 reservation and waited till after 6 and was never seated. When I asked about it they said that had no idea what happened to my reservation. Ended up having to eat somewhere else from my mom's birthday dinner. I
Made reservation @opentable arrived an was seated as we came in the door. We’ve never been seated so fast even with reservations at other Benihana locations. Wasn’t too crowded an table was seated comfortably. Food was great and chef was also. Truly enjoyed our anniversary dinner.
Dinner was great and I enjoyed the food and place a great deal!
Great service and food. Seated and served promptly!
Our server, Kelsey, was absolutely AMAZING!!! She was super attentive and friendly. Our chef, Ander, was great too! He had great conversation and made the whole table laugh! These two are definitely great assets to have for the Benihana organization!
It was great !!
We waited so long for each course of the meal to be served. It was frustrating because they made the seafood last, so the other portion of my meal was cold by the time it was done
The chef and food was great, however the service was not good at all. We were sat quickly but it took 20 minutes to get our drinks and another 40 minutes to get the salad and then soup. Our refills were frequently forgotten on our drinks. It took almost 30 minutes between finishing the soup and when the chef came out. Then another 40 minutes to pay our bill after finishing dinner.
The ladies at the front desk for seating are very rude
Benihana Farmington Hills was not a good experience. I’ve been here for lunch before and have a great experience. But this time I came on a Friday night and the experience was horrible. As soon as I walked into Benihana I wasn’t acknowledged, the employees continued to chat and then they finally acknowledged me. I told the woman that I had a reservation at 8:30 and I said I wanted a booth which I added when reserving. She said I have to wait to a table opens for a booth. Waited 20 minutes and then the hostess took us to the table with the chefs I specifically told the hostess I wanted a booth. So I go back to her and told her I wanted a booth why was I taken to a chef table. And she said she apologizes and I have to wait. So I waited another 10 minutes for a table. Luckily the server was amazing but as far as the overall experience no. I might not be returning to this location.
Overall very good, the food is amazing
I’ve been to this location several times and have never had an experience such as the one on 2/21/18. The chef was amazing! Great presence, skill, & personality. The waiter on the other hand was HORRIBLE. Very displeasing attitude & demeanor! He placed things on our bill that we did not order and when asked about it replied with, “Well someone at your table ordered it”. I was very displeased with this trip to Benihana
Good food (as always). Polite staff, although they were short staffed and initial service took a very long time. Quality of other diners was low- screaming, unruly children, another couple practically sitting on top of each other, just strange people. Bathrooms were absolutely disgusting.
had a 9:30 reservation got there at 9:20 checked in and the host forgot about us, didn’t get to the grill until 10pm and we we’re forced to sit at a full table with any room while it was open tables through out the restaurant
The food was great!
Be more exact on where I am requesting a seat, either at the steak section or sushi bar.
Great!!! Will was very entertaining
Wait was long, food was okay. Chef was entertaining.
We went for a date to celebrate Valentine's Day (even though it wasn't V Day yet, but my boyfriend and I were both going to be busy all day on the 14th so we celebrated early). Even though we didn't go on V Day, we still made reservations since it's recommended. The bf had never been there, and I still had a valid birthday coupon, so I said why not. Sadly, we were still sat 20 minutes after our reservation time, even though we were there 10 ish minutes early for dinner. After we were sat, our cook didn't show up for over an hour. I know they were slammed, but even getting my white rice and my water refilled took me asking the waitress when she would come around, and still waiting a long time for her to come back with it. So, while our reservations for a weekday night were at 7:30, the cook didn't even show up to start cooking until after 9p, and we didn't leave until after 10p. And no, we didn't have drinks or anything. Personally, I won't go back because it's too chaotic there, the prices are high for what you get, wait times are silly even with reservations, you'll leave feeling super greasy from sitting next to the grill, the restaurant's overall cleanliness isn't very good either, it's noisy, the service is slow, and you'll probably get sat at a table full of grouchy strangers.
Definitely a step down. Service is degrading
Service was very slow. We didn't expect to be in there for almost 3hrs for a week day evening. Food was good as always though.
It was my son's first time here and he has Autism. We had a really enjoyable experience. No meltdowns. But if there was a meltdown the noise level was good enough where his meltdown wouldnt be a distraction. Food was very well cooked per normal and our service was excellent. My aunt has a food allergy so they even prepared her food in back. Great job
Went there for a birthday with a birthday coupon. Manager refused to honor the coupon because it was printed too lightly and they were unable to scan the barcode. She could have easily matched the discount, but outright refused to do so. Unacceptable.
This is a great place. Love the food and atmosphere.
Well worth the drive.
I really enjoyed our chef’s skill and artistry. It was dinner and a show. The food was great and plentiful. I would definitely recommend this place
Always love this location. Mamadou is a great chef too
Birthday. If you register you get a $30 gift card for the birthday.
It's great fun, the hibachi chefs are always entertaining. After coming for many years, the chefs always have a new joke or talent to wow us with. I usually hate being seated with other strangers at one table, but have learned to not mind it here.
This was my first dinning experience here since being Gluten free. It of course wasn't as good as it used to be for me and my food came out cold from the kitchen instead of hot from the grill at the table but the rest of the family enjoyed themselves.
I always enjoy going to Benihana's. We went to the Farmington Hills one for the first time in the evening and they did not disappoint us. We had so much fun watching the chef cook our food. It was absolutely delicious. I am excited for the next time that we go back.
It's was my mom 73rd Birthday dinner and they couldn't even seat Everyone together after we had RSVP for our dinner ( party of 16) We sat into 2 different rooms and table were available right next to each other. Not once but twice the Manager did not Even try to get thing Right..