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Benihana - Farmington Hills, MI, Northville, MI

Benihana - Farmington Hills, MI

4.0
4
3616 Reviews
$30 and under
Japanese
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Make a reservation

2 people

7:00 PM


Booked 46 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Phone number
    (248) 348-7900
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Private party facilities
    Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!
  • Neighborhood
    Farmington Hills
  • Cross street
    8 mile and Haggerty
  • Parking details
    Free parking for Benihana guests
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Vegan, Wine

Offers

  • Buy $50 in Gift Cards, get a $10 Promotional Card

    May 14 - Jun 16, 2024
    Sun - 11:00 AM - 10:00 PM,Mon - Thu - 11:00 AM - 3:00 PM, 3:00 PM - 10:00 PM,Fri - 11:00 AM - 3:00 PM, 3:00 PM - 11:00 PM,Sat - 11:00 AM - 11:00 PM
    Now through June 16th, purchase $50 in Gift Cards, receive a $10 Promotional Card. Purchase $200 in Gift Cards, receive $60 in Promotional Cards! Ask your server for details.

What 3,616 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.2Food
  • 3.9Service
  • 3.8Ambience
  • 3.7Value

NoiseModerate

Loved For

  • Detroit / Eastern Michigan

    Most Booked

  • Detroit

    Most Booked

3,616 Reviews
  1. DJWES

    Chicago

    9 reviews

    vip
    5.0

    9 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Mohammad the cook and Dora was great. Can’t wait to come back. Perfect on the order and the food was cooked perfectly. Also thankful for the manager Mandy for still accepting my birthday certificate.

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  2. OpenTable Diner

    Detroit

    3 reviews

    3.0

    3 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3
    The chef was awesome! He was from West Africa. Our hostess provided great service. It’s just sad how much the experience has gone up in price. Our picture was taken for a birthday. None of us liked it lol, but it was a nice gesture.
    Benihana - Farmington Hills, MIResponded 1 day ago
    Dear valued guest, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

    Is this helpful?

  3. Casi

    Detroit

    1 review

    3.0

    1 review

    Dined 2 days ago

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 3
    Our server was great, very attentive! The cook and food were the worst experience I've had at a Benihana. The cook did not seem to know what she was doing, was very slow, and the foid was just not the normal standard.
    Benihana - Farmington Hills, MIResponded 1 day ago
    Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  4. DanB

    Detroit

    9 reviews

    5.0

    9 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Chef was great! Got sat quickly and was taken care of throughout the whole dinner.
    Benihana - Farmington Hills, MIResponded 1 day ago
    Dear guest, we are delighted to hear that you enjoyed your experience at our restaurant! We are thrilled that our chef made your visit special. Thank you for your kind words and for choosing to dine with us

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  5. OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined 7 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    We went for the experience but the problem was the chef! He just came to cook with no tricks or even communication. I understand he had severe language barrier but he should have been trained well to atleast show his skills. The other family had a young child who came first her birthday but when she saw there was no show, she started crying! Just disappointed with this visit. The quality of the resturant has gone down than the last time I visited this location.
    Benihana - Farmington Hills, MIResponded 3 days ago
    Dear valued guest, we apologize for the inconvenience and thank you for bringing this to our attention. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

    Is this helpful?

  6. BobPioneer

    Detroit

    63 reviews

    vip
    5.0

    63 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    On this visit, Benihana is back. Food and service were consistent with what you would expect for Benihana in the early years. Papi and Thora were a great team and did a very nice job, which we appreciate. We have been Benihana lovers for over 40 years and glad to see someone is paying attention again to providing a great Benihana experience.
    Benihana - Farmington Hills, MIResponded 3 days ago
    Dear guest Thank you for your wonderful review! We're thrilled to hear that you enjoyed great service. Come back soon!

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  7. OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on May 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 2
    Will, our Chef , was great and he is very talented.
    Benihana - Farmington Hills, MIResponded 3 days ago
    Dear guest, we appreciate you dining with Benihana, thank you for the kind words!

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  8. OpenTable Diner

    Cincinnati

    2 reviews

    1.0

    2 reviews

    Dined on May 12, 2024

    1. Overall 1
    2. Food 4
    3. Service 4
    4. Ambience 1
    The facility needs maintenance. The grass was overflowing around the building. It was a bit expensive. Food was solid, and the service was too
    Benihana - Farmington Hills, MIResponded on May 14, 2024
    Dear valued guest, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  9. MrsPruitt

    Detroit

    3 reviews

    5.0

    3 reviews

    Dined on May 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food and service. Customer service was professional and courteous. Food service was quick and food tasted great
    Benihana - Farmington Hills, MIResponded on May 14, 2024
    Dear guest, we appreciate you dining with Benihana, thank you for the kind words!

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  10. OpenTable Diner

    Detroit

    2 reviews

    1.0

    2 reviews

    Dined on May 11, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The restaurant was very over priced and dirty. The waitress didn’t pre bust our table or come to our table for refills. I expect when it’s 40 plus dollars a person to eat that the ingredients will be fresh and well prepared. I didn’t not feel like that was the case. I would not ever go back to this restaurant.
    Benihana - Farmington Hills, MIResponded on May 14, 2024
    Dear valued guest, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

    Is this helpful?

  11. OpenTable Diner

    Detroit

    1 review

    4.0

    1 review

    Dined on May 11, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 2
    There is still people who live their jobs! And one of them was Rae! “Or Ray” she was very polite and very patient! Also very communicative! Thanks again! You made our experience great!
    Benihana - Farmington Hills, MIResponded on May 14, 2024
    Dear guest, on behalf of the Benihana team, we thank you for choosing us and we look forward to serving you again!

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  12. Gruder

    Detroit

    2 reviews

    4.0

    2 reviews

    Dined on May 10, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    It was cool. Food was fine. I don't want to write anything more
    Benihana - Farmington Hills, MIResponded on May 14, 2024
    Dear guest, thank you for sharing your feedback with us. We are happy to hear that you had a great experience and we look forward to seeing you soon!

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  13. TanyaC

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on May 7, 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    Great lunch, portions are more than enough! Lunch and dinner😉
    Benihana - Farmington Hills, MIResponded on May 8, 2024
    Dear guest, on behalf of the Benihana team, we thank you for choosing us and we look forward to serving you again!

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  14. OpenTable Diner

    Detroit

    1 review

    4.0

    1 review

    Dined on May 6, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    There is a bit of a wait but good company should help. Once the chef does arrive, the food is fantastic!
    Benihana - Farmington Hills, MIResponded on May 8, 2024
    Thanks for sharing your experience! We'll use your feedback to continue enhancing our services. We hope you come back soon!

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  15. OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on May 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Took very good care of us and special thanks to the chef Steve! We throughly enjoyed our meal and time there!
    Benihana - Farmington Hills, MIResponded on May 7, 2024
    Dear guest, we appreciate you dining with Benihana, thank you for the kind words!

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  16. OpenTable Diner

    Grand Rapids

    1 review

    4.0

    1 review

    Dined on May 4, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Service was good. Not a big show while cooking but was still nice. It was very load almost where we could not hear each other talk. Cost is excessive. Alcoholic drinks were made well. The cleanliness was terrible. Bathroom floors greasy and wet and there was food and garbage everywhere. Very chaotic lobby.
    Benihana - Farmington Hills, MIResponded on May 7, 2024
    Dear guest, thank you for leaving us a review. We apologize for any inconvenience you encountered. Your feedback is valuable to us and we look forward to welcoming you again soon!

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  17. OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on May 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    A little noisy but it comes with the territory. Food was crazy good and the service was on point as well
    Benihana - Farmington Hills, MIResponded on May 7, 2024
    Dear guest, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our guests.

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  18. ShanteM

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on May 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food, great atmosphere. Service was pretty good as well.
    Benihana - Farmington Hills, MIResponded on May 7, 2024
    Dear guest, thank you for taking the time to leave us with such a wonderful review! We hope to see you back soon!

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  19. OpenTable Diner

    Grand Rapids

    13 reviews

    2.0

    13 reviews

    Dined on May 4, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1
    Our waiter was friendly but forgetful and slow. The Chef did not even introduce himself or do ANY of the cool little fire tricks. He just cooked the food, served and left. I informed the waiter and he said “it’s up to the chef” overall I would NOT return to this location. Very poor experience. I do not recommend.
    Benihana - Farmington Hills, MIResponded on May 7, 2024
    Dear guest, we are so sorry to hear about your experience at our location. It is disappointing to know that we meet your expectations. We take your feedback seriously and will ensure we address these issues with our team. We're committed to improving and hope to have the chance to serve you better in the future. If you wish to contact us with further details regarding your experience, you may reach us by visiting our "Contact Us" page on our website.

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  20. DemeG

    Detroit

    3 reviews

    5.0

    3 reviews

    Dined on May 3, 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    Had a nice time for my daughter 12th birthday. Everyone in the room sang to her.
    Benihana - Farmington Hills, MIResponded on May 8, 2024
    Dear guest, we appreciate you dining with Benihana, thank you for the kind words!

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  21. OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on April 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fun experience and good food. The atmosphere was very nice and relaxed.
    Benihana - Farmington Hills, MIResponded on May 7, 2024
    Dear guest, on behalf of the Benihana team, we thank you for choosing us and we look forward to serving you again!

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  22. DouglasS

    Detroit

    25 reviews

    5.0

    25 reviews

    Dined on April 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great fresh food prepared at our table to perfection. Was good food with a little to take home!
    Benihana - Farmington Hills, MIResponded on May 1, 2024
    Dear guest, on behalf of the Benihana team, we thank you for choosing us and we look forward to serving you again!

    Is this helpful?

  23. TaylorK

    Detroit

    2 reviews

    2.0

    2 reviews

    Dined on April 29, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 2
    Service was not great at all. A chef did not come to the table until 9:30 for a 7:15 reservation. There was no accommodations. The chef was very skimpy with portions and we still had to pay full price. Very under staffed and unprofessional
    Benihana - Farmington Hills, MIResponded on May 1, 2024
    Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  24. OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined on April 28, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Food and cook was not good and very loud and obnoxious
    Benihana - Farmington Hills, MIResponded on May 1, 2024
    Dear guest, thank you for sharing your feedback with us. We're disappointed to hear about your experience and will make sure to address your concerns with our team. We strive for excellence in both our food and service, and we apologize for falling short. We appreciate your honesty and will work to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  25. OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on April 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Best hibachi meal ever. Pepsi was refilled 6 times, outstanding service
    Benihana - Farmington Hills, MIResponded on May 1, 2024
    Dear guest, we at Benihana are thrilled that you’re happy with our service! We'd love to see you again soon!

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  26. OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined on April 27, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Bad service. No show from the cook. Slow service.
    Benihana - Farmington Hills, MIResponded on May 1, 2024
    Dear guest, thank you for sharing your feedback with us. We're disappointed to hear about your experience and will make sure to address your concerns with our team. We strive for excellence in both our food and service, and we apologize for falling short. We appreciate your honesty and will work to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

    Is this helpful?

  27. EddieC

    New York City

    15 reviews

    vip
    5.0

    15 reviews

    Dined on April 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Will was our main chef and was fantastic. We had our grandkids with us and he put in an incredible show; and the food was great!
    Benihana - Farmington Hills, MIResponded on May 1, 2024
    Dear guest, thank you for sharing your feedback with us. We are happy to hear that you had a great experience and we look forward to seeing you soon!

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  28. AmandaC

    Detroit

    6 reviews

    vip
    3.0

    6 reviews

    Dined on April 24, 2024

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 3
    Service was terrible, slow, didn’t remember things, had to send the bill back 3 times for it to be correct. Would be a little more accepting if it was a Friday or Saturday, but it was Wednesday with a 5:45 reservation and we didn’t leave until. 8:45.
    Benihana - Farmington Hills, MIResponded on May 1, 2024
    Dear valued guest, thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.

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  29. OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on April 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was amazing. Very tasty.we will be back k.
    Benihana - Farmington Hills, MIResponded on May 1, 2024
    Dear guest, we are happy to hear that you enjoyed the dining experience! We hope to see you again!

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  30. Shewee

    Detroit

    1 review

    5.0

    1 review

    Dined on April 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was outstanding. The chef was great although the major part of my order and another guest at the table was not on the chefs tray, but it was fixed immediately. Everyone at the table was friendly and we all had great conversation with one another.
    Benihana - Farmington Hills, MIResponded on April 24, 2024
    Dear guest, we are thrilled to hear that you enjoyed your experience! Your review made our day!

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  31. MaryG

    Detroit

    3 reviews

    5.0

    3 reviews

    Dined on April 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our waitress Carington was so awesome, the food was delicious definitely a wonderful experience!!!
    Benihana - Farmington Hills, MIResponded on April 24, 2024
    Hi Mary! thank you for taking the time to share your experience. Please come back for another great meal!

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  32. GwenM

    Detroit

    4 reviews

    5.0

    4 reviews

    Dined on April 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was great as usual. Although the back room was entirely too hot!
    Benihana - Farmington Hills, MIResponded on April 24, 2024
    Dear guest, we appreciate you dining with Benihana, thank you for the kind words!

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  33. JoeG

    Orlando

    1 review

    4.0

    1 review

    Dined on April 20, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3
    Benihana Farmington Hills was as good as any Japanese hibachi/steakhouse. The building is kind of older but nice. We were seated at a table/grill of 8 (4 of us and 4 others we didn’t know) and table space was cramped, it was difficult to find a spot to put your drinks, sauces etc. service could have been better with the drink refills I sat there without a drink for a long while. Food was great I had the chicken and steak combo and it was really good. Our hibachi chef was very entertaining. Good experience overall. Would recommend to someone else with an explanation.
    Benihana - Farmington Hills, MIResponded on April 24, 2024
    Thanks for sharing your experience! We'll use your feedback to continue enhancing our services.

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  34. MelissaK

    Detroit

    1 review

    3.0

    1 review

    Dined on April 20, 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 2
    Service was horrible. After taking food order and dropping off drinks, the server was non-existent. Never brought our steamed rice. Never brought our ice cream. Was rushed through payment. Was rushed through food order.
    Benihana - Farmington Hills, MIResponded on April 24, 2024
    Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  35. Nesha

    Detroit

    1 review

    1.0

    1 review

    Dined on April 16, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Couldn’t use my birthday gift certificate from Benihana’s because you have to print it and it says nothing about this requirement until you click the coupon! The lady at the front desk looked at me as if I should have know. I said we live in an age where a simple scan of the bar code should be suffice. I was irritated at this point and left!!! How many others have they got for missing this fine print!! Thankfully I hadn’t ordered.
    Benihana - Farmington Hills, MIResponded on April 18, 2024
    Dear valued guest, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  36. Fran

    Detroit

    3 reviews

    5.0

    3 reviews

    Dined on April 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The experience was fun. The food was good. The cost is high.
    Benihana - Farmington Hills, MIResponded on April 18, 2024
    Dear guest, thank you for leaving us a review. We apologize for any inconvenience you encountered. Your feedback is valuable to us and we look forward to welcoming you again soon!

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  37. OpenTable Diner

    Detroit

    11 reviews

    5.0

    11 reviews

    Dined on April 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great atmosphere and great food. The service was great and the chef was very interactive with our table.
    Benihana - Farmington Hills, MIResponded on April 16, 2024
    Dear guest, we appreciate you dining with Benihana, thank you for the kind words!

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  38. OpenTable Diner

    Detroit

    14 reviews

    vip
    5.0

    14 reviews

    Dined on April 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Enjoyed the food, and the staff. Got sat right away on a Friday night.
    Benihana - Farmington Hills, MIResponded on April 24, 2024
    Thank you so much so much for sharing your feedback with us, please come back soon for another great experience!

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  39. LorenzoM

    Detroit

    1 review

    1.0

    1 review

    Dined on April 11, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1
    The cook wasn’t exciting or engaging, the chef wasn’t equally proportioning the food around the table equally. He continued to give three other people at one end of the table more than others at the table even items they didn’t order on there plate, 🍽️ I ordered one of your top trio entrées special and received the less Amount of food on my plate it was a pitiful rendition of the entrée on my plate. Everyone at the table had to continue telling the cook to add more seasoning to the food on the grill and cooking instructions. The chef wasn’t very prepared. He didn’t even have bowl of the rice after he cooked it so he sat on the grill over cooking, waiting on bowls to put the rice in.
    Benihana - Farmington Hills, MIResponded on April 15, 2024
    Dear guest, thank you for sharing your feedback with us. We apologize for the issues you experienced during your visit. We will address these concerns with our team to ensure a better experience for our guests in the future. Please allow us a chance to make things right by reaching out to our team directly. You may reach us by visiting our "Contact Us" page on our website.

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  40. Luv2eat

    Detroit

    116 reviews

    2.0

    116 reviews

    Dined on April 10, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3
    Wednesday evening, April 10th, 2024 Will not be returning anytime soon; customer service was not there at all this evening. Arrived just after 7pm for a 730pm reservation. Didn't leave the restaurant until 10:45pm, and didn't even really eat our dinner. Wait times for a table, even though a reservation was made was almost an hour and a half to be seated. The restaurant was super crowded and clearly could not handle all the people waiting in the lobby, both reservations and walk-ins. 8:45pm After being seated at a table with a group of people, menus were left with us; however, it took over 20 minutes before a waitress came to ask us for drink order and appetizers; then nothing. It took another 20-30 minutes to get the waters and almost an hour for the appetizers, then soups and salads. By the time the chef came to the table it was after 930pm. He finished cooking after 10pm, so that our full dish was ready to eat by 10:15pm. However, by this time, the entire table, there were 3 separate groups of guests, no one really felt like eating at this point. It was late and people were tired. As we start to eat, the waitress then comes by and says, let me bring you boxes to wrap up your food. Does anyone want ice cream now? Yes, in reality, people probably were ready to go, but timing was off. She could've waited just a bit to let people have time to take some bites. During this time, it took forever to get water glasses and drinks refilled. The one guy at the table had his dinner ready first, but it took over 40 minutes to get a bowl of steamed rice served to him, by which at that time, he was no longer hungry to eat it. The highlight of the night was the chef. All of these circumstances do not take away from the superb job he did cooking our meal. The restaurant management could be better. If you can't handle it, then turn people away. Or give them a realistic wait time. Don't take reservations, shut it off. This meal was not cheap either for this experience.
    Benihana - Farmington Hills, MIResponded on April 15, 2024
    Dear valued guest, thank you for leaving your feedback. We strive incredibly hard to make every guest experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly by visiting our "Contact Us" page on our website.

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FAQs

You can order delivery directly from Benihana - Farmington Hills, MI using the Order Online button. Benihana - Farmington Hills, MI also offers delivery in partnership with Postmates and Uber Eats.

Benihana - Farmington Hills, MI is rated 4 stars by 3616 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

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2 people

7:00 PM


Booked 46 times today

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Google Map for Benihana - Farmington Hills, MI

21150 Haggerty Rd, Northville, MI 48167

Additional information

  • Cross street
    8 mile and Haggerty
  • Neighborhood
    Farmington Hills
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Free parking for Benihana guests
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Vegan, Wine
  • Phone number
    (248) 348-7900
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Private party facilities
    Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!
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