Benihana - Farmington Hills, MI

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1. JM

   JohnM

   Washington DC

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience4

   The dinner was an exceptional experience along with very good service by the wait staff. I would and will return with my family again.

   Report
2. FU

   Food4U

   Detroit

   5 reviews

   vip
   5.0

   5 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Service was great. Food was delicious. Love the salmon and rice

   Report
3. M

   Marty

   Tampa

   9 reviews

   vip
   5.0

   9 reviews

   Dined 3 days ago

   overall5food5service5ambience4

   Birthday dinner! Great experience.

   Report
4. C

   Cooper

   Detroit

   3 reviews

   2.0

   3 reviews

   Dined 4 days ago

   overall2food1service2ambience4

   Overall disappointing. The taste of my food was not good. I asked the chef to make some adjustments but was blown off. The amount of food received was not worth the money. Will not return to this location.

   Report
5. DM

   DougM

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food5service4ambience3

   Pricing is getting really high and they appear to be losing some of their passion for cooking. The taste is great, the fun factor is they are just going through the motions.

   Report
6. VW

   VarettaW

   1 review

   2.0

   1 review

   Dined 4 days ago

   overall2food3service2ambience3

   bundles of employees I counteded 12 people together none serving taking orders seating guest got appitizers after chef was done cooking and serving other guest

   Report
7. C

   Cindy

   Detroit

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service4ambience3

   Always a fun experience with delicious food grilled to order right in front of you! Wait staff was busy but accommodating and the chef did some extra fun “tricks” since we had a young boy at our table. The shrimp and chicken fried rice are my favorite!!

   Report
8. MO

   MichaelO

   Detroit

   14 reviews

   5.0

   14 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Everything about our visit was wonderful! We enjoyed the meal thoroughly!

   Report
9. MA

   MARYK

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Our waitress was on top of everything. Never had to ask for anything. The Chef was great and very friendly.

   Report
10. ER

    EricR

    Detroit

    1 review

    1.0

    1 review

    Dined 7 days ago

    overall1food4service1ambience4

    Our reservation was at 7:00 pm, however we were not seated until 7:20 pm. We understand that they are busy at times so this didn't bother us all that much. There is no other way to describe the service that we received other than terrible. I'm unsure If the server was new or not, but that is not a viable excuse for me when I am spending $200 at the restaurant. If he's was new, and struggling, they should have somebody helping him out. Our entire table waited over 15 minutes for forks for our salad because he disappeared. Eventually I retrieved forks for our table myself from the side table where they keep the carry out containers. We notified management about our concerns before the chef came out to prepare our meals. To management's credit, they did start assisting the server after we notified them, however, it did little to improve our experience. The table next to us sat down 25 minutes after us and finished their food 15 minutes before us. The only way that this can be explained is that there was a large delay putting our order into the system. We visit Benihana quite often and this was by far the worst experience that we have had at this restaurant. Nothing was done by management to "make it right" and that was almost as disappointing as the service that we received.

    Report
11. OT

    OpenTable Diner

    Denver

    4 reviews

    3.0

    4 reviews

    Dined 7 days ago

    overall3food5service2ambience3

    My family and I love Benihana. The food is always good, and the cooks and wait staff are always kind. But when we went there for dinner recently, we had some minor issues. We waited in the lobby for almost 20minutes after our reservation time. I understand. Short staffed. They seat us and get our drinks out. Delicious as usual. We order and they bring out the soup and salad. It was then that we noticed just how short staffed they were. We waited over an hour for the cook to make his way to our table. It was obvious the other tables around us had waited for a long time as well. Once the cook came, everything was great again. Food was great!! But at the end of the night, I only counted 3 cooks for the entire restaurant including the back room on the opposite side of the restaurant. It sucks they can’t find people to work because it is an awesome place!

    Report
12. B

    Bettyboop

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Excellent food and service. Me and my family really enjoyed ourselves. Thank You!

    Report
13. OT

    OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined 7 days ago

    overall1food3service1ambience3

    Had a reservation for 2 pm arrived at 1:55 pm did not get sat down til 2:30 with having to tell them I needed to be compensated for the wait

    Report
14. TP

    TaraP

    Detroit

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Benihana was so fun! :) I got to enjoy my family with good food drinks and laughs. I will be returning again:)

    Report
15. LH

    LoriH

    Detroit

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    Both wait and chef were excellent! Great service and we had everything we needed right away. Thanks for a Happy Father's Day!!!

    Report
16. OT

    OpenTable Diner

    Detroit

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food4service2ambience3

    Father’s Day

    Report
17. SG

    ShakiaG

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    Service and Food was awesome! Our chef and waitress were amazing.

    Report
18. K

    Kobe

    1 review

    2.0

    1 review

    Dined on June 18, 2022

    overall2food3service3ambience3

    Waited an hour before being served even with reservations. Chef rushed through cooking. Lobster was cut in to tiny pieces that I couldn’t pick up with fork. Pretty disappointed.

    Report
19. A

    Amanda

    1 review

    2.0

    1 review

    Dined on June 18, 2022

    overall2food3service1ambience1

    Service from our waitress was horrible she misplaced the order, chef confirmed the right order, asked for her to go fix and he had to leave the table to correct it. The Chef was great but others at our table had to refill their own water, took forever to get our drinks and they were warm so it wasn't the bartenders fault at all, for a $250 dinner i expected more. Never had such bad service at a hibachi and they upcharge fried rice which is ridiculous. Go around the corner to Wasbai. And I've worked in dining before, three tables is not that much to handle....

    Report
20. MH

    MazenH

    Detroit

    3 reviews

    5.0

    3 reviews

    Dined on June 17, 2022

    overall5food5service5ambience4

    The food was excellent the chef did a great job. Table was ok some additional cleaning would help. Waiter was attentive.

    Report
21. JS

    JohnS

    Detroit

    1 review

    5.0

    1 review

    Dined on June 16, 2022

    overall5food5service5ambience5

    Always fun and delicious at this Benihana

    Report
22. HP

    HungryinPlymouth

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience4

    My family and I enjoyed our meal and service, Victor was fantastic and put on a good show.

    Benihana - Farmington Hills, MIResponded on June 15, 2022Dear HungryinPlymouth Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you and your family!

    Report
23. JX

    JuepingX

    Detroit

    5 reviews

    4.0

    5 reviews

    Dined on June 10, 2022

    overall4food4service4ambience4

    It was my birthday June the 10th 1958, I never got my birthday certificate.

    Benihana - Farmington Hills, MIResponded on June 15, 2022Dear JuepingX Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
24. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 10, 2022

    overall1food1service1ambience1

    Service was terrible! Tables, dishes & grill was dirty. Old food on the grill. Food on the floor.

    Benihana - Farmington Hills, MIResponded on June 15, 2022Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
25. OT

    OpenTable Diner

    Detroit

    1 review

    2.0

    1 review

    Dined on June 9, 2022

    overall2food3service2ambience2

    Server was often forgetful at times

    Benihana - Farmington Hills, MIResponded on June 15, 2022Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
26. S

    Shardae

    Detroit

    1 review

    5.0

    1 review

    Dined on June 9, 2022

    overall5food5service5ambience3

    The food was excellent however the server was very slow and she did not take our drink orders for over 20 minutes. The spot we weee seated at has a party that was overwhelmingly loud.

    Benihana - Farmington Hills, MIResponded on June 15, 2022Dear Shardae Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
27. TR

    TRACEYH

    1 review

    3.0

    1 review

    Dined on June 8, 2022

    overall3food5service4ambience4

    The food was excellent, it appears that our chef may have been new, because he did not do any of the fun, show off type things We were lucky to have fun people at our table, so that made it more fun

    Benihana - Farmington Hills, MIResponded on June 15, 2022Dear TRACEYH Your feedback is appreciated. We will be sure to share your review with the team.

    Report
28. DF

    DrewF

    1 review

    5.0

    1 review

    Dined on June 8, 2022

    overall5food5service5ambience5

    Steve was great! Ask for him for your next dining experience!

    Benihana - Farmington Hills, MIResponded on June 15, 2022Dear DrewF On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
29. F

    Foodie1968

    Detroit

    1 review

    4.0

    1 review

    Dined on June 6, 2022

    overall4food5service4ambience4

    Our Chef was excellent. He seasoned the everything well. I had the Teriyaki Steak and he cooked it medium rare as requested. The Chicken Fried Rice was made correctly with the garlic butter. He was entertaining, efficient, and accommodated other guests requests for more/less vegetables with a smile. He was the best Chef I have had in a long time at any Benihana. I tipped him appropriately. The server was attentive without being intrusive. The wait time was slow for the Chef to appear but it is still an economy where it is hard to find employees.

    Benihana - Farmington Hills, MIResponded on June 9, 2022Dear Foodie1968 Thank you for leaving us positive feedback, come back soon!

    Report
30. JG

    JasmynG

    1 review

    5.0

    1 review

    Dined on June 6, 2022

    overall5food5service5ambience5

    You guys listened this time and didn’t mess up the bill and gave me the correct food unlike my eighteenth birthday.

    Benihana - Farmington Hills, MIResponded on June 9, 2022Dear JasmynG We are happy to hear that you enjoyed the dining experience!

    Report
31. P

    Pearlzie

    1 review

    1.0

    1 review

    Dined on June 4, 2022

    overall1food2service1ambience1

    We waited an hour and 20 minutes for our cook to start cooking our meal. Total we were there 2.5 hours. They really skimped down on the veggies you get (only zucchini and onions) and they got rid of the yum yum sauce and replaced with something else that tasted awful. Not worth the $300 bill at all.

    Report
32. LW

    LisaW

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5

    Our server was Mike- super polite, efficient and prompt. Our cook was happy, courteous and easy to communicate to

    Benihana - Farmington Hills, MIResponded on June 9, 2022Dear LisaW Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
33. OT

    OpenTable Diner

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined on June 2, 2022

    overall5food5service5ambience4

    We dined here for our daughter's birthday celebration. Chef Danny was phenomenal. Both the food and the experience were delightful. He was engaging, fun, mindful of food allergies and the food was on point! Our server Linda also went out of her way to make this a memorable experience for our whole family. Huge thank you to Danny & Linda. Highly recommend dining with them.

    Benihana - Farmington Hills, MIResponded on June 9, 2022Dear Guest Thank you for celebrating your special occasion with the Benihana team!

    Report
34. TB

    TraBeauty

    Detroit

    3 reviews

    3.0

    3 reviews

    Dined on June 2, 2022

    overall3food4service3ambience2

    Reasonably priced... I made reservations for 12:45pm but I arrived at 12:30pm instead I was told I would be seated closer to 12:45 pm.. however I was seated by 1:05pm which was surprising because it was not crowded....the food was good.,

    Benihana - Farmington Hills, MIResponded on June 9, 2022Dear TraBeauty Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
35. TT

    TashiaT

    Detroit

    4 reviews

    5.0

    4 reviews

    Dined on May 31, 2022

    overall5food5service5ambience4

    Always a good experience! Prices did go up a noticeable amount at least 4-5.00 per entree

    Report
36. MY

    MelissaY

    Detroit

    1 review

    5.0

    1 review

    Dined on May 29, 2022

    overall5food5service5ambience5

    We really love Benihana and have been celebrating birthday dinners there for many many years. The food is so delicious and the chefs are always entertaining and delightful.

    Benihana - Farmington Hills, MIResponded on June 1, 2022Dear MelissaY On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

    Report
37. OT

    OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on May 29, 2022

    overall5food4service5ambience4

    Have a great time. Thanks

    Benihana - Farmington Hills, MIResponded on June 1, 2022Dear Guest Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
38. OT

    OpenTable Diner

    Detroit

    5 reviews

    5.0

    5 reviews

    Dined on May 27, 2022

    overall5food5service5ambience5

    It was the first time my friend visited this location. The service and staff were great!

    Benihana - Farmington Hills, MIResponded on June 9, 2022Dear Guest Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you and your friend!

    Report
39. KS

    KimuraS

    Detroit

    4 reviews

    5.0

    4 reviews

    Dined on May 27, 2022

    overall5food5service5ambience5

    Our chef, Edgar, did a splendid job with preparing our food. It was delicious, better than I’ve had in a long time, and our server was very awesome, also.

    Benihana - Farmington Hills, MIResponded on June 1, 2022Dear KimuraS Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
40. H

    Huntert

    1 review

    1.0

    1 review

    Dined on May 25, 2022

    overall1food1service4ambience1

    Benihana is trash will never eat here again 100 bucks for dam near dog food

    Benihana - Farmington Hills, MIResponded on June 1, 2022Dear Huntert On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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