Benihana - Encino, CA

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1. ML

   MirandaL

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   It was me and my boyfriend’s 1 year anniversary and it was a delicious meal for our anniversary. Recommend 10/10

   Report
2. JG

   JosueG

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   "I love the relaxed feel of this place – like a comfortable dining room in a friends home

   Benihana - Encino, CAResponded today

   Dear JosueG We appreciate you dining with Benihana, thank you for the kind words!

   Report
3. j

   jazzyvee

   Los Angeles

   12 reviews

   4.0

   12 reviews

   Dined 2 days ago

   overall4food5service5ambience4

   We were seated promptly. The restaurant is very compact. Not a lot of aisle space between tables, so the noise level made conversations difficult. But our chef was entertaining and the food was good, so we had a good time.

   Benihana - Encino, CAResponded today

   Dear jazzyvee We are happy to hear that you enjoyed the dining experience!

   Report
4. TA

   TARYNEM

   Los Angeles

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   overall3food3service3ambience3

   We were sat in a small room in the back that was extremely extremely hot, no air conditioner vents. All 4 tables were complaining of the extreme heat which only got worst when everyone table was cooking. I paid for chicken fried rice and got no chicken in my rice. The cook was nice, but i can’t say this was a pleasant experience at all given the heat issue. I had to keep asking for cups of ice because my drink couldn’t stay cold, that’s how truly HOT IT WAS. They need to find a way to ventilate that room, and please serve people that paid for things first before Giving the rest to guest at the table that didn’t order that.

   Benihana - Encino, CAResponded today

   Dear TARYNEM On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

   Report
5. AC

   ArturoC

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Ericka our server was great!!! and the food was amazing as always.

   Benihana - Encino, CAResponded 1 day ago

   Dear ArturoC We are happy you enjoyed the experience! Come back soon!

   Report
6. T

   Trixie

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Funny chef, great waiter. We would come back again!

   Benihana - Encino, CAResponded 1 day ago

   Dear Trixie Your feedback is appreciated. We will be sure to share your kind words with the team.

   Report
7. SA

   SanamA

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   THIS HOSTESS WAS AT FIRST RESISTANT BUT WARMED UP AND WAS ABLE TO PROVIDE US WITH A TABLE WE WANTED. THE SERVER (SHE) AND THE CHEF (REGI) WERE EXCELLENT. ON TOP OF IT AND FAST. WE WERE CELEBRATING MY HUSBAND'S BIRTHDAY AND ITS ONE OF MY KIDS FAVORITE PLACES. WE ALSO ENJOY THE FOOD AND HOW EVERYONE IS GATHERED CELEBRATING DIFFERENT OCCASSIONS.

   Benihana - Encino, CAResponded 1 day ago

   Dear SanamA on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

   Report
8. N

   Nick

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Great fun with the family!

   Benihana - Encino, CAResponded 1 day ago

   Dear Nick Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

   Report
9. L

   Linda

   Los Angeles

   5 reviews

   vip
   2.0

   5 reviews

   Dined 6 days ago

   overall2food2service2ambience2

   Very disappointed this time. Long wait to be seated even tho we had a reservation & only 5 adults in the restaurant. Chef forgot basic things like serving the sauces (we had to ask several times), cooking without garlic butter (which we realized after we tasted the food - too late to add it). Shrimp was tough & rubbery. Beef so full of gristle, we couldn't chew it, so we had to pile it back onto our plates after trying to chew it (gross I know). Portions noticeably smaller. Last trip they ran out of mushrooms - one of their primary ingredients. And it's expensive there!

   Benihana - Encino, CAResponded today

   Dear Linda On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

   Report
10. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Late birthday dinner/date night

    Benihana - Encino, CAResponded today

    Dear Guest Thank you for allowing us to be a part of the special occasion!

    Report
11. MJ

    MariaJ

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food4service4ambience4

    The chef Miguel was very friendly and he make us to have a very good time!!! Thank to him.

    Benihana - Encino, CAResponded 1 day ago

    Dear MariaJ We are happy to hear that you enjoyed the dining experience!

    Report
12. RT

    RosaT

    Los Angeles

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Mothers day

    Benihana - Encino, CAResponded 1 day ago

    Dear RosaT Thank you for leaving us positive feedback, come back soon!

    Report
13. LF

    LiliyaF

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5

    Great assistance by Daniel and fantastic performance by chef Regi.

    Benihana - Encino, CAResponded today

    Dear LiliyaF Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
14. OT

    OpenTable Diner

    Central Coast

    6 reviews

    4.0

    6 reviews

    Dined on May 9, 2022

    overall4food3service5ambience3

    Miguel was a hog and made our WHOLE experience. It was pretty cold from the A/C that was exiting the kitchen where we sat.

    Benihana - Encino, CAResponded today

    Dear Guest Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
15. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    As per usual, another great dining experience. We thought it would be packed on Mother’s Day, but to our surprise it was not; that made the experience even better. Miguel was amazing on the grill and we will be back soon!

    Benihana - Encino, CAResponded today

    Dear Guest On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

    Report
16. JS

    JeanS

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food5service5ambience3

    To many kids running around, and the parents not controlling their kids.

    Benihana - Encino, CAResponded today

    Dear JeanS We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
17. KD

    KarlaD

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    We loved our cook and service was amazing! It was our son’s 1st time and enjoyed the dinner and show.

    Benihana - Encino, CAResponded 4 days ago

    Dear KarlaD Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
18. MR

    MikiR

    1 review

    2.0

    1 review

    Dined on May 6, 2022

    overall2food5service1ambience1

    Waiter was so rude and seems like he was discriminating us. Ask for kids menu he told us to use it online there wasn’t any. After over hearing a next guest convo they ask for another menu because theirs was ripped. They end up getting the kids menu even tho he said there wasn’t any for us. He didn’t ask how we like the salad just take it to us as is. Everything just felt uncomfortable, I’ve been coming to this Benihana with my mom so I know how it supposed to go and what we should look forward to. Spoil my birthday a little. But the food was extremely tasty love it.

    Benihana - Encino, CAResponded on May 9, 2022

    Dear MikiR on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
19. FP

    FatimaP

    1 review

    2.0

    1 review

    Dined on May 5, 2022

    overall2food3service2ambience2

    Male host was rude. Was not wearing a name tag so I don’t her his name. Appetizers came out after the chef was already cooking. Not a good experience for the price.

    Benihana - Encino, CAResponded on May 9, 2022

    Dear FatimaP Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
20. Y

    Yajaira

    1 review

    5.0

    1 review

    Dined on May 5, 2022

    overall5food5service5ambience5

    Had a great time celebrating my birthday. Will definitely be returning.

    Benihana - Encino, CAResponded 7 days ago

    Dear Yajaira Thank you for celebrating your special occasion with the Benihana team!

    Report
21. OL

    OsvaldoL

    1 review

    2.0

    1 review

    Dined on May 5, 2022

    overall2food2service1ambience4

    I love benihana, normally, but so much went wrong. The reservation was at 7pm. 1. We were seated at 715pm. 2. After we ordered, the food did not start coming in until 805pm 3. Our server was off her game. She forgot my kids chicken tempura until I asked her about it as the cook was cleaning up, lied to me that it was just made when it was clearly sitting under a hot lamp waiting for a long while. Tempura batter was dry and so was the chicken. Kids did not eat it( I still paid for it because it was the end of the meal and the manager looked angry about something). 4. It was my ACTUAL birthday and she offered a picture. The picture was super dark and unnoticeable. 5. I took a knee to take said picture and the floor was soaking wet. It stained my jeans. 6. The chef over cooked the rice(still tasty) and under cooked the medium rare filet mignon. Yes, it's possible. I am still going to come back but it will be a while.

    Benihana - Encino, CAResponded on May 9, 2022

    Dear OsvaldoL on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
22. OT

    OpenTable Diner

    Cancun

    5 reviews

    vip
    5.0

    5 reviews

    Dined on May 4, 2022

    overall5food5service5ambience4

    Waiter was nice and attentive, cook was amazing

    Benihana - Encino, CAResponded 7 days ago

    Dear Guest Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
23. J

    Joia

    1 review

    5.0

    1 review

    Dined on May 4, 2022

    overall5food5service5ambience5

    I brought my friend for his birthday and he had never been to Benihana before. He had a wonderful time. We were a few minutes late for the reservation, but we were seated very quickly after a very brief wait. I can't even say how long or short it was because I never looked at the time for the extent of the wait time. The meal was paced perfectly and our chef was amazing. This location is a million times better than the Santa Monica location.

    Benihana - Encino, CAResponded 6 days ago

    Dear Joia Thank you for celebrating your special occasion with the Benihana team!

    Report
24. BB

    BusyBee

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on May 3, 2022

    overall5food5service5ambience5

    Whether it’s a special celebration or even just a date night, Benihana’s never fails to give you a tasty dining experience. Mimi and Jesse were wonderful! Looking forward to our next visit.

    Benihana - Encino, CAResponded 7 days ago

    Dear BusyBee Thank you for allowing us to be a part of the special occasion!

    Report
25. K

    Katc

    Los Angeles

    1 review

    3.0

    1 review

    Dined on May 1, 2022

    overall3food4service4ambience1

    Restaurant seems to be in renovation, not much of an ambiance and we were in the furthest away room, which was quite smoky and at times, hard to breathe when all grills were firing.

    Benihana - Encino, CAResponded on May 3, 2022

    Dear Katc Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
26. LH

    LisaH

    1 review

    5.0

    1 review

    Dined on May 1, 2022

    overall5food5service5ambience5

    Everything was good, food, wait time, the cook was excellent, I forgot his name but he did a good job. Also the gentleman that was serving us was good as well. Overall good service. And it was my Daughter's Birthday as well thank you will be back again.👍🏽👍🏽

    Benihana - Encino, CAResponded 7 days ago

    Dear LisaH Thank you for celebrating your special occasion with the Benihana team!

    Report
27. L

    Lalisuake

    1 review

    1.0

    1 review

    Dined on April 30, 2022

    overall1food1service1ambience1

    Bad service definitely wouldn’t come back to this location

    Benihana - Encino, CAResponded on May 3, 2022

    Dear Lalisuake On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
28. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    Birthday 🥳

    Benihana - Encino, CAResponded on May 5, 2022

    Dear Guest Thank you for celebrating your special occasion with the Benihana team!

    Report
29. JA

    JoAnna

    Los Angeles

    2 reviews

    vip
    4.0

    2 reviews

    Dined on April 29, 2022

    overall4food5service4ambience4

    Everything was pretty good it was just really slow service from everyone who wasn’t the chef. Taking the drink order was 15 min and then another 10 min to deliver. We asked for the check and boxes 2 hrs after reservation and didn’t leave until 30 minutes after.

    Benihana - Encino, CAResponded 6 days ago

    Dear JoAnna thank you so much for your feedback, we hope to see you back again soon!

    Report
30. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on April 28, 2022

    overall5food5service4ambience3

    The meat quality isn’t great but the scallops and lobster were delicious and our chef was very engaging.

    Benihana - Encino, CAResponded 7 days ago

    Dear Guest We are happy you enjoyed the experience! Come back soon!

    Report
31. S

    Staceyd

    Los Angeles

    13 reviews

    vip
    3.0

    13 reviews

    Dined on April 28, 2022

    overall3food3service3ambience3

    we've been going to Benihana forever. it's a birthday factory. the seemed to have rushed everything. there was some miscommunication with the chef. It was hard to hear and understand him. the server left and didn't come back for long lengths of time. also, we brought a cake and they left it on the hot surface and said she would be back to cut it but didn't come back for a long time and it started to melt :( it is what it is- the quality sort of went down sadly.

    Benihana - Encino, CAResponded on April 29, 2022

    Dear Staceyd On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
32. DD

    DorothyD

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on April 27, 2022

    overall5food5service5ambience5

    Was the perfect place to celebrate a birthday! Very much enjoyable.

    Benihana - Encino, CAResponded on May 3, 2022

    Dear DorothyD Thank you for celebrating your special occasion with the Benihana team!

    Report
33. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on April 26, 2022

    overall1food2service4ambience3

    The staff is great and reservation works but as for the food nothing special, I’ve tasted better homemade food. The chef performance is meh. Too pricey for nothing.

    Benihana - Encino, CAResponded on April 29, 2022

    Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
34. OT

    OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on April 25, 2022

    overall5food5service5ambience5

    Benihana is an amazing restaurant. Awesome food, great experience.

    Benihana - Encino, CAResponded on May 2, 2022

    Dear Guest On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

    Report
35. ER

    ErikR

    1 review

    1.0

    1 review

    Dined on April 25, 2022

    overall1food3service5ambience1

    They put us in what looked like a garage conversion extra room in the way back. Very small, hot, and Smokey. Walls painted white. Felt like being in a hospital. No ambience. Do not let them put you in this room. Awful…

    Benihana - Encino, CAResponded on April 26, 2022

    Dear ErikR On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
36. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on April 24, 2022

    overall5food5service5ambience5

    Birthday dinner

    Benihana - Encino, CAResponded on May 4, 2022

    Dear Guest Thank you for celebrating your special occasion with the Benihana team!

    Report
37. OT

    OpenTable Diner

    Los Angeles

    9 reviews

    vip
    5.0

    9 reviews

    Dined on April 24, 2022

    overall5food5service5ambience5

    We went for a Birthday. We arrived on time and were seated immediately. Everything went well! I was really satisfied- Thank Yiu!

    Benihana - Encino, CAResponded today

    Dear Guest Thank you for allowing us to be a part of the special occasion!

    Report
38. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on April 24, 2022

    overall5food5service5ambience5

    Birthday dinner

    Benihana - Encino, CAResponded today

    Dear Guest Thank you for celebrating your special occasion with the Benihana team!

    Report
39. SS

    SarahlovesSunsetMalibu

    Los Angeles

    7 reviews

    5.0

    7 reviews

    Dined on April 22, 2022

    overall5food5service5ambience5

    This was an excellent dinner with my boyfriend!

    Benihana - Encino, CAResponded on April 28, 2022

    Dear SarahlovesSunsetMalibu We appreciate you dining with Benihana, thank you for the kind words!

    Report
40. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    3.0

    1 review

    Dined on April 22, 2022

    overall3food4service3ambience3

    Cook had family at the table I was at . And decided to save the extra fried rice and gave it to her family once we were done.

    Benihana - Encino, CAResponded on May 2, 2022

    Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report