Benihana - Encino

4.1
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2534 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Located in the heart of the San Fernando Valley, Benihana Encino has been the site of numerous television and film productions including The Office, 40-Year-old Virgin and much more. It’s a local favorite of celebrities; one never knows whom they might encounter seated at the teppanyaki grill. The dramatic interior of the restaurant is an authentic Japanese farmhouse, dismantled and shipped from Japan, and reconstructed on-site.
What 2534 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.3
food
4.0
service
3.8
ambience
3.9
value
Noise · Moderate
71% of people would recommend it to a friend
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OT
Los Angeles
4 reviews
Dined 2 days ago
Overall 3food 4service 2ambience 4

Would be great if it were not for the ridiculously long wait to be seated. We had a 6:30 pm reservation but did not get seated until after 730pm. Unacceptable.

OT
Los Angeles
2 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Everything was perfect !!

AR
Los Angeles
1 review
Dined 3 days ago
Overall 3food 4service 2ambience 3

Food was good, but i had to wait 45minutes AFTER my reservation to be seated which was a bit annoying considering people who walked in were seated shortly after my group. What is the point of a reservation?

LS
Los Angeles
2 reviews
Dined 4 days ago
Overall 3food 5service 5ambience 2

Food was really good, way too noisy. The ladies at the hostess stand weren’t very nice

C
Los Angeles
2 reviews
Dined 5 days ago
Overall 4food 5service 4ambience 4

Very good experience. Only downside was waiting 45 minutes to be seated even when we had reservations. Other than that foo lad and service was good

T
Los Angeles
4 reviews
Dined 5 days ago
Overall 2food 5service 2ambience 4

We waited an hour passed our reservation and there were many tables that came after us that were seated before us. This chain sells itself and is a favorite for sure but this location really would benefit from better time and staff management

OT
1 review
Dined 5 days ago
Overall 4food 3service 4ambience 4

Service was great, waitress was fast and very attentive. The food quality and amount has declined. Didn’t feel we got tie quality and quantity we should have for what it cost us to dine there, even with the birthday coupon. Too many onions to compensate for less of other vegetables. Lobster was extremely small.

LS
New York Area
1 review
Dined 6 days ago
Overall 1food 1service 1ambience 1

Had a 7:45 reservation and they hadn't even sat their 7:30 reservation parties when we got there. Crowded/sad/pathetic

DH
1 review
Dined 6 days ago
Overall 3food 5service 2ambience 5

We made a reservation and it took more than an hour after our reservation time to get seated. We had 6 children with is who had to be at school the next morning and we didn't get back home till 10:30 because of the long delay to get seated. What's the point of a reservation to have to wait over and hour to get seated? Management did call to apologise and offered 50% off our next visit but it's really not the money. It's the time.

LR
Los Angeles
10 reviews
Dined on October 6, 2019
Overall 4food 4service 5ambience 4

Great entertainment and decent food. Must try at least once

SK
Los Angeles
7 reviews
Dined on October 5, 2019
Overall 5food 5service 5ambience 4

Great food! The cook was friendly and funny. And the server was very attentive to our needs.

l
Los Angeles
7 reviews
Dined on October 5, 2019
Overall 4food 4service 4ambience 3

Birthday. Lots of birthdays being celebrated tonight

JM
1 review
Dined on October 5, 2019
Overall 1food 2service 3ambience 1

The entire restaurant was dirty. The grill had food remnants from the previous meal, the bathrooms were filthy. Overpriced for the quality of the restaurant and food.

s
1 review
Dined on October 5, 2019
Overall 2food 3service 1ambience 1

We had reservations and weren’t seated for almost 20 mins after our reservation then after being sat the chief didn’t come out for almost an hour

JJ
1 review
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

Great, loved it. Had been here many times over the past 30 years, and thought they were loosing their luster, but my experience on the 4th of October changed everything. They definately stepped their game up

RT
1 review
Dined on October 3, 2019
Overall 3food 1service 3ambience 2

I’d have to think twice before referring Benihana to anyone. I’ve been there many many times and this past time was the absolute worst. I went with my son and he had fillet mignon and chicken. The chicken was rubbery and did not taste like chicken at all. I had a couple requests of the chef regarding low sodium and butter. A woman at our table had an allergy to egg and he was combining everything together and really not listening to our requests. It ended up being pretty crazy. I was there for my birthday, they did not sing nor did I get the proper ice cream nor did I get a picture. That was no big deal but because of all the issues that was completely overlooked. We were told that on occasion that happens with the chicken and I feel that that is totally unacceptable. The manager was very nice about it and did not charge for my son’s meal.

MH
Los Angeles
1 review
Dined on October 2, 2019
Overall 4food 5service 4ambience 3

As always the food was delish. But really they need to upgrade that place...

a
Los Angeles
3 reviews
Dined on September 30, 2019
Overall 5food 5service 5ambience 5

so much fun, loved our server and food is delicious as always.

J
1 review
Dined on September 30, 2019
Overall 3food 3service 4ambience 4

Expensive for the quantity of food you get served.

MS
1 review
Dined on September 30, 2019
Overall 5food 5service 5ambience 5

Our family loves this place!! Great food, never a disappointment

OT
Los Angeles
2 reviews
Dined on September 29, 2019
Overall 5food 5service 5ambience 5

Wonderful and fast service

OT
Los Angeles
7 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 4

Food was superb. Everything was delicious and the chef put on a great show. Very fun. It was very loud and hard to hear what our family members were saying, but otherwise it was great.

R
Los Angeles
5 reviews
Dined on September 28, 2019
Overall 4food 5service 5ambience 3

An enjoyable outing for my mom’s birthday. Great service and delicious food. We were seated in a very crowded, small room that looked like it was an addition. I had to stand up and move in my chair whenever someone came in and out. That would be my only negative.

HS
Sacramento
3 reviews
Dined on September 28, 2019
Overall 4food 5service 3ambience 4

The food was fantastic which is why I would go back every time! But this time we had a 4:30pm reservation and was not seated until 5:10pm. What is the point of a reservation is you are going to seat us 40 minutes late.

OT
Los Angeles
2 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

Our server, Derek, was amazing! He was extremely attentive and was constantly refilling drinks and making sure we were good. Our chef, Hunter, was the best we have ever had! He did such a great job and we hope we can have him again the future. With both Derek and Hunter as our server and chef, we had the best Benihana experience ever!

HT
Los Angeles
1 review
Dined on September 27, 2019
Overall 4food 5service 3ambience 3

It's always fun, but part of the Benihana excitement is the show. Our server must have been new because there was no show, we watched other tables for entertainment. One of our guests had never been and wasn't impressed at all. We've had better experience at the off brand type restaurants and other locations. We had reservations, booked a month in advance but the Friday night crowd made it feel like he was in a rush. Might save the B team chef's for the midweek crowd. Food was good as usual.

C
Los Angeles
7 reviews
Dined on September 27, 2019
Overall 5food 5service 5ambience 5

So much fun
Our server and chef were both amazing
I want to go back again tomorrow !
Don’t miss this experience at the Benihana in Encino
Rhonda

OT
1 review
Dined on September 26, 2019
Overall 3food 5service 3ambience 3

Our reservation was at 9pm but we did not get started with the chef until 10pm.

OT
Los Angeles
1 review
Dined on September 24, 2019
Overall 5food 5service 5ambience 5

Birthday for our daughter

OT
Los Angeles
30 reviews
Dined on September 24, 2019
Overall 5food 4service 5ambience 4

Love this brand they never fail

R
Los Angeles
31 reviews
Dined on September 24, 2019
Overall 4food 4service 4ambience 4

I always have the best time when I'm celebrating my birthday at Benihana

B
Los Angeles
7 reviews
Dined on September 23, 2019
Overall 5food 5service 5ambience 5

We always get good service and excellent tasting food at this location.

M
Los Angeles
2 reviews
Dined on September 22, 2019
Overall 1food 3service 1ambience 2

We had a 5:45pm reservation. We were not seated until 6:37pm. The food is fine and the cooks are entertaining. But they do not know how to work the reservation system. Now that I’ve checked the reviews, I see that it is a very common issue.

Do not expect to be seated tat your reservation time. We saw people on the way out who has been waiting over an hour past their reservation time.

FA
1 review
Dined on September 21, 2019
Overall 5food 3service 5ambience 5

THE FOOD CAN HAVE A LITTLE BIT MORE OF FLAVOR. VERY GOOD SERVICE AND ATTENTIVE PERSONNEL

OT
San Diego
1 review
Dined on September 21, 2019
Overall 2food 3service 4ambience 2

We had a 7:45 rez - did not get seated until 8:30. Restaurant completely overwhelmed with people. Floors dirty with food debris everywhere. Service good, chef entertaining. Too loud. Terrible ambiance.

OT
Los Angeles
1 review
Dined on September 21, 2019
Overall 1food 1service 1ambience 1

We were celebrating a 60 plus birthday . We had a 730 pm reservation but was not seated until and hour later
the service the place run down and over price
we were not impressed
sad. we even spoke to the mgr

We will not be going back

YM
Los Angeles
25 reviews
Dined on September 21, 2019
Overall 2food 4service 2ambience 2

Benihana has been going down in service over the last few years. This past Saturday night was our worst experience ever. First we waiting over 30 minutes past our reservation time, with the other party that ended up at our table. So we were all there...but the place is overbooked and doesn't know how to handle volume. Then we were seated and horrified as they attempted to cram 10 of us around a table that is CLEARLY made for 8 normal sized adults. Even more upsetting was glancing across at the table adjacent and seeing two lovely parties of 3, that were seated 5 minutes ahead of us. So rather than put 3 + 4 at one table and 3+ 6 at another, they chose poorly and sat 6 at one and 10 at the other.

As usual, we were rushed to order. We had to ask for complete menus as they gave us what looked at best to be abbreviated lunch-time menus, with no appetizers, cocktails, etc. We were immediately served soup, not allowed to finish as they whisked away the soup to place salads, and then the fun began. 40 minutes of waiting. Waiting for a chef to come around the corner with his trolley and start dinner. Waiting to eat, all the while wondering why we only had 90 seconds for soup and a few minutes for salad.

The chef was tired. Or distracted. Or something. He cooked things in the wrong order. Note to restaurant - if you call it a shrimp appetizer, it should be served prior to the entree. He over cooked all of the steaks and in the middle of the fried rice, was approached by another chef to switch tables. He was literally in the middle of cooking fried rice. Perhaps the other chef could have waited for a more oportune time to complain about his own assignment...

In any event, we love Benihana, and will try to go again in the future. But they need to either accept less reservations or learn how to book properly. Please don't tell hungry people that the table seats 10. We literally had to move everytime a chef or waitress came in or out, as we were hanging off into the walkway.

SC
Los Angeles
1 review
Dined on September 21, 2019
Overall 2food 1service 1ambience 2

We waited over an hour to be seated with a reservation. Service was poor and rushed and food was mediocre. Would never go back.

AB
Los Angeles
1 review
Dined on September 21, 2019
Overall 3food 3service 3ambience 3

Overall the experience at Benihana was as to be expected; the only real issue we had was that we were seated 40 minutes after our scheduled reservation. We had 9 elementary school kids with us, so it was a challenge. Our chef was absolutely hilarious and a good cook.

SG
1 review
Dined on September 21, 2019
Overall 5food 5service 4ambience 4

The food and service was amazing! However the table show could have been a little bit better

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