Nearby points of interest

  1. Distance: 0.32mi
  2. Distance: 0.86mi
  3. Distance: 0.87mi
  4. Distance: 1.25mi

Nearby points of interest

  1. Distance: 0.32mi
  2. Distance: 0.86mi
  3. Distance: 0.87mi
  4. Distance: 1.25mi

About Benihana - Dulles

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Dulles is located at the Dulles Town Center Mall next to Haverty’s Furniture. Take a much-needed shopping break at Benihana or enjoy a pre-movie drink during Happy Hour in our lounge and bar. Happy Hour is offered Monday through Friday from 4–7 p.m., with drink specials and appetizers starting at just $3.00. Join us for Express Lunch, Monday through Friday from 11:30 a.m. – 3 p.m. and enjoy your Benihana favorites served fresh and in half of the time.

21089 Dulles Town Circle
Dulles, VA 20166
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Dining Style:
Casual Dining

Cuisines:
Japanese, Sushi, Steakhouse

Hours of Operation:
LUNCH:
Monday - Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm

DINNER:
Monday - Thursday: 3:00 pm - 9:30 pm
Friday - Saturday: 3:00 pm - 10:00 pm
Sunday: 3:00 pm - 9:00 pm

Cross Street:
Leesburg Pike

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(703) 421-0888

Website:
http://www.benihana.com/locations/dulles-va-du

Parking Details:
Free parking for Benihana guests

Additional:
Beer, Full Bar, Non-Smoking, Wine

Benihana - Dulles Ratings and Reviews

5
4
3
2
1

3.5

Overall Rating

based on recent ratings
food

3.7

service

3.1

ambience

3.5

value

3.1

Noise

Moderate

64% would recommend it to a friend

Good for Groups (17)
Special Occasion (13)
Kid-friendly (12)
See All
Good for Birthdays (11)
Fun (11)
Great for Lunch (7)
Worth the Drive (7)
Casual (6)
Creative Cuisine (6)
Good for Anniversaries (4)
Good for a Date (4)
Healthy (4)
Disabled Access (4)
Authentic (3)
Business Meals (3)
Cozy (3)
Good Vegetarian Options (3)
Great for Brunch (2)
Happy Hour (2)
Hot Spot (2)
Paleo Friendly (2)
People Watching (2)
Quiet Conversation (2)
Romantic (2)
Sunday Lunch (2)
Comfort Food (1)
Fit for Foodies (1)
Gluten Free Options (1)
Handcrafted Cocktails (1)
Local Ingredients (1)
Neighborhood Gem (1)
Notable Wine List (1)
Spicy (1)
Tasting Menu (1)
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502 reviews
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vip
 (Richmond)·Dined 2 days ago

The food was ok - the person that was our “chef”. Was not entertaining or engaging - that is why you go to Benihana...

Tags: Kid-friendly
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food3
ambience4
service4
value4

vip
 (Washington DC)·Dined 2 days ago

The food was done poorly as the chef didn't pay attention as to how the customers wanted it done.

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food2
ambience3
service5
value3

 
·Dined on January 8, 2018

The service was a little slow too a while to get our drinks, soup and salad. Otherwise the food was very good.

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food4
ambience4
service3
value3

 
 (Washington DC)·Dined on January 6, 2018

The chef we had was horrible and seems like it was his first day. Although Benihana usually does some training, the company relies heavily on hibachi style presentation and our chef was not aligned with the standards. Their food can be found anywhere but if the company start to fall short on their main differentiator, they will lose business fast. Our last visit, we also had similar experience where service not upto par. May start to look elsewhere for this type of restaurant

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food3
ambience1
service2
value1

 
·Dined on January 6, 2018

This benihana is okay. I moved here from California where I went to benihana a lot. The food was okay I believe the chef uses too much pepper on my steak and he did not cut it up much which was a challenge given we aren’t given knives. Also I am use to the chefs being more entertaining and talking to the people as they cook the chef said nothing. Lastly the tables seem smaller but still they put nine people at the table. I was in the center and my party could not pull their chairs up to the table. This benihana needs to visit some of the other locations And see how they can do it better.

Tags: Great for Brunch
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food3
ambience2
service2
value3

 
 (Detroit)·Dined on January 2, 2018

I have never been to a Benihana and didn't receive good service and food. I love this restaurant, but they need to put one in Richmond, Virginia

Tags: Good for Groups, Sunday Lunch, Worth the Drive, Happy Hour, Cozy, Special Occasion
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food5
ambience5
service5
value5

 
 (Washington DC)·Dined on December 31, 2017

For seven years we’ve come to Benihana for New Year’s Eve with our kids at 5:30pm Every year the service is worse and we say we won’t come back. This time confirmed we won’t be back. The waiter was never around meal was done, when our Daughters white rice showed up after asking four times for it! Four times!! Had to ask twice for the sushi we ordered. We asked twice to speak to a manager however know one showed up. Given the service this was not a surprise. The entire experience was rushed. Our bill was $178 the experience and service was worth $25.00

Total disappointment and lack of service and hospitality speaks volume!

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food1
ambience5
service1
value1

 
 (Washington DC)·Dined on December 30, 2017

This was one of my worst experiences at one of these restaurants. At Benihana, much of the fun revolves around your chef. Ours was a poorly-trained dud. Furthermore, we were left waiting after being seated for 15 minutes or so before even being asked to order drinks or anything. Then they came about another 15 min later, except for my daughter’s which came much later after we reminded them. It was a busy night over the holidays, but they clearly weren’t prepared for the volume. We probably won’t return to this location.

Tags: Kid-friendly
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food2
ambience3
service2
value1

vip
 (Washington DC)·Dined on December 29, 2017

This was one of the worst dining experiences I have ever had. The service was bad and the food horrible.

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food1
ambience1
service1
value1

vip
 (Seattle)·Dined on December 28, 2017

With the exception of the chef (who was kind but just going through the motions) the entire service staff was terrible. The hostess was snooty and made sure we knew we would need to wait regardless of our reservation but the server took the cake. She seemed put out and must have had a problem with picking up finished beverages since we had a stack of those piled up at our table. I guess, Happy Birthday to us! Won't make this mistake again.

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food3
ambience2
service1
value2

vip
 (Washington DC)·Dined on December 28, 2017

We arrived early for our reservation. The entrance was crowded & cold. We were sat around 630 at a corner station. Orders were promptly taken yet food had not been served by 7. The table which was sat after us, next to us- were having soups & salads . As our table was being turned on.. salads finally arrived. My guest had a mushroom allergy & never got his soup . The cook made fried rice for all except my guest & the argues that he didn’t order it !! Seriously! At that point we got up, spoke with a female manager who was very understanding. Even with that said, I will never return or recommend anyone to go here! The atmosphere felt like a chucky cheese , very open & lacks coziness . Customer service & guest interaction was horrendous. Save your time & money - go somewhere else!

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food1
ambience1
service1
value1

 
 (Las Vegas)·Dined on December 26, 2017

We had to wait in the lobby for quite a while, despite have reservations. The wait staff was understaffed. Our waiter was hustling as fast as he could, but service was slow because he was stretched thin. Had the Benihana Special and the lobster was very disappointing (didn't taste like lobster). Salad had clearly just come from freezer as it was ice cold. Despite having a coupon, dinner for three came to about $180 (with tip). Don't think we'll be going back.

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food3
ambience3
service2
value1

 
 (Washington DC)·Dined on December 26, 2017

Worse experience at this Dulles Location. Food was over-cooked due to table chef not being experienced enough - definitely an entry-level performance, which is a poor reflection of the quality control of this restaurant. Manager, named Ron, was rude and has no regard nor respect for families trying to enjoy their evening. We've never been to a restaurant where the manager argues with food preparation complaints! Clearly, this manager is inexperienced and needs to take customer service training 101.

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food1
ambience1
service1
value1

 
 (Washington DC)·Dined on December 25, 2017

It was Christmas evening so the restaurant was packed. We had a 6:30 reservation but once seated it took 30 mins for the waiter to take our drink orders and the food wasn’t prepared for another 30 minutes. The hostesses were very rude to many customers. The manager was not very helpful. There were only 7 chefs working that night for the entire restaurant. The food was rushed. The steak was not tender and our chef looked and worked exhausted. She was unable to do any of the fun and engaging tricks. This was a tradition but we will have to find another restaurant as this experience was terrible on every way. This restaurant cares nothing about the customer experience.

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food2
ambience1
service1
value1

 
·Dined on December 25, 2017

We understand it was Christmas Day and extra busy, but the staff really seemed to be short-handed and mismanaged. We were sat quickly, but did not eat until two hours after arriving. Our server was great, but the chef seemed inexperienced and the food was cold and/or over or under cooked. We’ve been to this location several times before (including on Christmas Day) and had much better experiences. If they are going to remain open each Christmas Day, the staff and management needs to get it together better.

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food1
ambience5
service3
value1

 
 (San Diego)·Dined on December 25, 2017

Awful. Cook didn’t know what he was doing. Not hygienic. Horrible service.

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food1
ambience3
service1
value1

vip
 (Washington DC)·Dined on December 25, 2017

Went for Christmas Dinner. Expected a lot more since it is an expensive restaurant. Sushi came after meal was over. Waiter forgot drinks or items needed, often. Empty dishes not cleared, had very little space to eat. It should have been much better than it was. Very Disappointing. Think twice, other choices available. For the price we paid, so not worth it! Need to step up your game!!

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food2
ambience2
service1

 
 (Washington DC)·Dined on December 25, 2017

The occasion was simply Christmas - one of the few places open on Christmas Day - and we go almost every year. Always a good time and yummy food; but best for parties of 6-8 than 1-2 ... unless you're also comfortable meeting new people.

Tags: Special Occasion, Fun
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food4
ambience4
service4
value4

vip
 (New York Area)·Dined on December 25, 2017

Granted, Christmas Eve is not a great night in restaurants. But this was a pretty poor showing, primarily thanks the hibachi chef. We’ll just say we are glad our chef didn’t try to twirl or throw knives. He couldn’t even control the spatula and fork.

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food2
ambience1
service2
value2

 
·Dined on December 22, 2017

We generally like Benihana’s. On this occasion, however, the chef seemed inexperienced and the service was often delayed.

Tags: Good for Birthdays, Special Occasion
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food4
ambience4
service3
value3

 
 (Savannah)·Dined on December 19, 2017

Brought my granddaughters! What a wonderful experience! We will make this a holidayFAMILY tradition! Thank you to Rubinho.

Tags: Great for Lunch, Fun, Authentic, Healthy, Good Vegetarian Options
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food5
ambience4
service5
value5

 
 (New England)·Dined on December 17, 2017

Birthday ! Lots of fun !

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food5
ambience5
service5
value5

vip
 (New England)·Dined on December 8, 2017

It's Benihana, so how bad can it be? This one tries to answer the question.

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food3
ambience3
service3

 
·Dined on December 2, 2017

I was a rough experience. Slow service, minimal show by the chef, multiple order errors. Food was still delicious though.

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food4
ambience2
service1
value1

vip
 (Richmond)·Dined on November 30, 2017

Everything was great, as usual. Food is always fantastic! The only negative things tonight were that the wait time for the chef to start cooking was over 30 minutes after we sat down. We had to find the waitress to ask for drink refills. We were there for my daughters 21st birthday, but, were told that their photo printer wasn't working.

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food5
ambience5
service5

 
·Dined on November 25, 2017

The food was good, however the service was extremely slow. We had to wait about an hour from when we sat down to when the chef came out to cook the food. This was frustrating especially with 4 young kids with us.

Tags: Good for Groups
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food4
ambience3
service2
value3

 
 (Richmond)·Dined on November 22, 2017

Service was terrible. Doesn't compared to the one in DC. Food was mediocre. Went for a birthday and never received the birthday certificate. Will never go back to that location.

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food1
ambience1
service1
value1

vip
 (Washington DC)·Dined on November 21, 2017

Won’t Return

This place used to be a fun outing with the family but from the moment we arrived it was apparent that the quality of management has deteriorated badly. I would never want to jeopardize people’s jobs, but I work hard for my income and to essentially waste any of it at Benihana again won’t be happening. Overpriced is one thing if the “experience” is worth it, but they don’t care about their guests.

1 person found this review helpful.
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food3
ambience3
service1
value2

vip
 (Washington DC)·Dined on November 20, 2017

This was our first time dining here . It took 35 minutes to get our soup /salad . The chef was terrible - messed up the orders , didn’t cook enough food , gave no performance to speak of . I would not return .

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food3
ambience5
service1
value2

vip
 (Washington DC)·Dined on November 19, 2017

We eat at this Benihana often because it is my son's favorite restaurant. We go maybe once every 2 months. This was a terrible experience however. I had reservations for 8:00 and the restaurant was pretty empty for a Saturday night. We were seated at about 8:05 and another couple was seated with us. We waited and waited and at 8:45 I got up to complain at the front desk that no one had come to the table yet. Another table that was seated at the same time as us was already being served their fried rice and we still didn't even have drinks. Then the hostess came back to tell me we had only been waiting 30 minutes. I said NO, we had reservations at 8:00 and YOU sat us at 8:05. Plus, even at 30 minutes, that is totally unacceptable to leave customers just sitting there! Finally, after sitting there for 45 minutes, we got our soup and a chef to cook our meal. I think, because they were slow, they sent a bunch of their staff home. I'm really going to think twice the next time my son wants to go and probably try some of the other hibachi grills in the area instead.

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food4
ambience3
service1
value3

 
 (Washington DC)·Dined on November 16, 2017

Very good food. Service was spotty. By example waited over 1/2 hour for tea refill after asking two different servers. Restaurant surcharges are excessive... worst was the chef telling someone at our table that another dab of butter in his fried rice was an extra charge. Given the other competition around, I might recommend another restaurant.

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food4
ambience4
service2
value3

 
 (Washington DC)·Dined on November 12, 2017

Got to the restaurant. Was told they were short handed. Only 3 chefs. Big table already waiting to be seated. They were told 5-15 minutes. I asked if we would suffer the same experience and was told the same speech, short staffed etc. we left and went to Cheesecake Factory. This was to celebrate 2 birthdays. I wasn’t going to go through another bad service experience as we have in the past at this same location. I will never return now.

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food1
ambience2
service1
value1

 
·Dined on November 11, 2017

Reservation for 4 people @ 6:30pm but not seated until 7:20pm. Lobby very crowded and inner door to restaurant difficult to open due to outer door/foyer pressure vacuum. No overflow seating while waiting nor explanation from hostess why there would be a long wait with a reservation. Fresh selection of food items cooked in front of you is always enjoyable. Salad portion very small and fried rice portion could have been bigger for the price.

Very cold draft from hood above dining area - left open by chef after cleaned up. Had to put on jacket around shoulders to stay warm which killed the happy dinner mood and leave sooner than had planned.

B-day ice cream with a candle and B-day song from staff a nice touch but already included with dinner combination so already paying for it. Recommend to offer options for B-day comp.

Overall, staff polite and good choice for celebration meals only due to the expense.

Tags: Good for Birthdays, Healthy, Good Vegetarian Options, Casual
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food5
ambience3
service3
value2

 
·Dined on November 11, 2017

Good dinner and great service!

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food4
ambience3
service5
value3

 
 (Washington DC)·Dined on November 10, 2017

We’ve been to several Benihana restaurants over the years, including this one. Unfortunately, this was the poorest experienced we’ve had - and it happened to be on my son’s 9th birthday. The chef was clearly a rookie, made mistakes with orders for both parties at the table, dropped knives, and didn’t do much of a “show” at all except for the onion “choo-choo” train. In addition, the chicken was undercooked for our party as well as the other party at the table.
Our main waitress was an older woman who was clearly unhappy to have 3 boys aged 9 at the table. She had little patience to get their orders and never offered to get drink refill orders when we finished our drinks. Very poor experience for the price.

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food2
ambience3
service2
value2

 
·Dined on November 10, 2017

Everything was great except for the waiter not refilling drinks. I think he was covering too many “tables” and he was very slow. I used to work in foodservice and when you aren’t refilling wine glasses, it’s the fastest way to miss out on money through higher bills and better tips.

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food5
ambience4
service3
value4

 
·Dined on November 4, 2017

The food was excellent, and atmosphere was great. I was looking for our chef to do more tricks for the kids.

Tags: Fun, Good for Groups
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food4
ambience5
service3
value3

 
·Dined on October 28, 2017

we love Benihana, my 10yr old granddaughter wanted to come to celebrate her birthday.

Tags: Special Occasion
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food5
ambience5
service5
value3

 
 (Washington DC)·Dined on October 28, 2017

Terrible service - the chef even left the table at one point to go to the kitchen to get vegetables as no one would bring him anything. We sat there for at least 5 minutes watching our food just sit idle on the grill. They pack you like cattle to the table; you barely have space for anything. Zero ambiance. We had to repeatedly ask for our drinks to be refilled by random people walking by.

Two people in our party of four were very ill from the food. NEVER EVER EATING THERE AGAIN.! Disgusting to say the least. There are SO many better restaurants out there; don’t waste your time on this place!!

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food1
ambience1
service1
value1

vip
 (Nashville)·Dined on October 21, 2017

Fun and rowdy, as Teppan restaurants typically are!

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food5
ambience4
service3
value4

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