Benihana - Dulles

3.6
624 reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Dulles is located at the Dulles Town Center Mall next to Haverty’s Furniture. Take a much-needed shopping break at Benihana or enjoy a pre-movie drink during Happy Hour in our lounge and bar. Happy Hour is offered Monday through Friday from 4–7 p.m., with drink specials and appetizers starting at just $3.00. Join us for Express Lunch, Monday through Friday from 11:30 a.m. – 3 p.m. and enjoy your Benihana favorites served fresh and in half of the time.
Dining Style
Casual Dining
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Cuisines
Japanese, Sushi, Steakhouse
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Hours of operation
LUNCH:
Monday - Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm

DINNER:
Monday - Thursday: 3:00 pm - 9:30 pm
Friday - Saturday: 3:00 pm - 10:00 pm
Sunday: 3:00 pm - 9:00 pm
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Phone number
(703) 421-0888
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Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
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Dress code
Casual Dress
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Neighborhood
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Cross street
Leesburg Pike
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Parking details
Free parking for Benihana guests
Additional
Beer, Full Bar, Non-Smoking, Wine

Specials

Christmas Eve Special Menus & Offers

Celebrate the season with sushi! Eat, drink and be generous. For every $50 in gift cards you purchase, you'll receive a $10 promotional card.*
Available for purchase in restaurant.
*Gift card purchases must be made from 11/13/18-12/31/18. $10 promotional card valid from 1/2/19-3/31/19.

Monday, December 24, 2018

What 624 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.9
food
3.5
service
3.5
ambience
3.2
value
Noise · Moderate
63% of people would recommend it to a friend
5
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OT
Baltimore
2 reviews
Dined 2 days ago
Overall 2food 3service 2ambience 2

Business lunch. Took about 25-30 min from time we placed our order until food prep started. Restaurant was not busy at all and staff was standing around doing nothing while we waited. Appeared that staff was waiting for another party to sit down so they could cook for all of us at once. We had only an hour for lunch so the delay in getting started was problematic for us. Staff needs to be more aware during lunchtime hours that delays can spoil the experience.

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MR
1 review
Dined 3 days ago
Overall 5food 3service 3ambience 3

Love the birthday club coupon.
The food is good and the service too

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KK
Charleston
1 review
Dined on December 1, 2018
Overall 2food 2service 4ambience 3

Been there a few times and food quality has steadily declined. The kids liked it (which was what mattered since occasion was child birthday) but all 3 adult entrees (filet, scallops and chicken) were over cooked, bland and unsavory. My scallops were inedible and had a burger on my way home.

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f
Richmond
65 reviews
Dined on November 28, 2018
Overall 4food 4service 3ambience 4

We had an ok experience this time. The service wasn't so great. Asked for a few things, which were already on the chef's table, but didn't get it right away. No one cleared dishes, causing us to have to like them up and pass them down to the empty chair. We are regulars here, and this is definitely not the best service we've had here.

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OT
Washington DC
3 reviews
Dined on November 17, 2018
Overall 3food 4service 2ambience 2

We come here several times each year. We enjoy the food, but the service is always poor at best. Every time we come the wait to get our drinks is at least 45 minutes with a reservation planned out well in advance. There’s never an explanation, update, or an apology for the long periods of time for everything. Once we start to give our order, they then rush us like they are doing us a favor. No servitude or kindness ever. What brings us back are the chefs and the food. If it wasn’t for me wife, I would never come back. When I go out and spend $150 I expect more than poor service.

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f
Washington DC
6 reviews
Dined on November 17, 2018
Overall 1food 1service 1ambience 1

Worst experience ever!!! Will never return!!!

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OT
Washington DC
1 review
Dined on November 13, 2018
Overall 1food 2service 1ambience 2

Unfortunately with these places your experience is at the mercy of the chef you’re assigned. We were assigned a meek, reserved, near silent chef who was very inexperienced and stumbled through making our dinner. Luckily, it was our guests first time at hibachi style dining so they were unable to comprehend how disappointing in comparison the performance was.

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OT
1 review
Dined on November 11, 2018
Overall 5food 5service 5ambience 5

Opentable was simple & the staff was ready for us when we got there!

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OT
Washington DC
1 review
Dined on November 11, 2018
Overall 1food 1service 1ambience 1

Made a reservation for 8:15 pm. Was not seated until almost 8:45. There were open tables but they did not have enough staff to work all of the tables. There was one other large group waiting also. By 9:15 we had placed our order and received salads and drinks but had not seen a chef. When we had asked at first we were told someone was coming soon. We then saw half the restaurant was complaining about similar delays and decided to cut our losses and leave. At this point they admitted they were short on chefs.

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BD
1 review
Dined on November 11, 2018
Overall 1food 4service 1ambience 3

With a reservation, it took us 30 minutes to get seated. Another hour for food. No manager came to apologize or make it right to us.

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G
1 review
Dined on November 11, 2018
Overall 1food 1service 1ambience 1

I never leave reviews but after this experience....I had to. I've always wanted to try benihanas and so for my birthday I figured why not?! I should have went to Sakura gardens instead!! The place was packed, loud and just not what I expected. But let's take that out of the equation as that is not the restaurant's fault.

Food-horrible! Unseasoned, (salt and pepper the bare minimim-was missing) and the cook put absolutely no effort into our dishes. We ordered teriyaki chicken and had to pay for sides (rice and noodles) separately because apparently that was all we would have gotten.....rediculous!

Chef- again no effort into meal, limited interaction with us and just was not pleasant.
Waitress-got our order wrong, took forever to bring things out and swore a few time to the cook (jokingly)....in front of us....this is absolutely not great customer service behavior

I looked at the other table next to us and their chef took time with their meals, their food looked absolutely amazing and their waitor checked in them to make sure things were great....must have been nice. Their chef started before ours and finished 15 minutes after ours....telling.

Way to ruin my birthday dinner.
Party of 8 and spent over $500 on horrible service do better!

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J
Washington DC
24 reviews
Dined on November 11, 2018
Overall 1food 3service 1ambience 1

Terrible experience. We were sat 45mins late for our dinner and weren't served our food until another 2 hours later. Would NEVER go back.

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CD
Washington DC
4 reviews
Dined on November 10, 2018
Overall 2food 3service 1ambience 3

Tonight was okay, not great. The hosts had little to no understanding when my in-laws were running late, threatening to give away our table after we had driven over two hours to get there and my mom flew across the country. Our server was rude, inattentive, and rarely checked on us. The rice tasted undercooked (steamed), which made the fried rice, while cooked nicely on the stove top, have hard grains. The steak was delicious, but the scallops could have been cooked longer. The server didn’t bother to take my ice cream order for my birthday; she defaulted to rainbow sherbet and only brought my free ice cream in the flavor I wanted when we reminded her that ice cream came with the meal (after she brought our check). My mom-in-law had to ask for a box for her food four times and was physically shooed away by her. If I didn’t love this place normally, I wouldn’t come back. Such a disappointing night.

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TP
1 review
Dined on November 3, 2018
Overall 2food 2service 1ambience 2

Person cooking was not very skilled at all, and after all that is one of things you go for is the show. Left the table several time to get things. Table behind us had a great person!! Food was served to far apart, rice first, then veggie a while after, and then protein a while after that, but that time every else was cold....

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L
Washington DC
3 reviews
Dined on October 29, 2018
Overall 2food 5service 2ambience 3

Reservation was at 6:45, we didn’t eat until 8:45! Waiting that long just doesn’t work when you have kids with you - and it’s not the first time it’s taken that long.

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MA
1 review
Dined on October 27, 2018
Overall 4food 3service 4ambience 4

The staff was great & the restaurant was clean & attractive. The friendly chef put on a fun, entertaining display. The only drawback was that the food was on the bland side. I got the Hibachi steak & my daughter got the shrimp. I don't even particularly enjoy food that is highly seasoned, but this seemed to be lacking flavor. The only other noteworthy item would be that it was $1 uncharge for the fried rice (reasonable & expected) for me but for the kids meal added $4.

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OT
Washington DC
3 reviews
Dined on October 21, 2018
Overall 3food 5service 3ambience 4

Didn’t acknowledge a birthday, we reminded them many times.

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F
Washington DC
1 review
Dined on October 21, 2018
Overall 3food 5service 2ambience 2

We made reservation for 08:15 and everyone in our group was there included the ones we need to share the table. Unfortunately we didn't seat until around 09:15 PM. We had to wait almost an hour to be seat and another 15 minutes to start to be served. Our group was starving. They have a huge dinner area but not enough chef to cook for the amount of people usually there. Also my steak was very chewy and hard. I had the same meal there before and the meat usually tender. Very disappoint for my group.
The chef was very nice and even cooked extra rice for one of our guests. We won't come back for the price they charge.

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OT
Washington DC
1 review
Dined on October 15, 2018
Overall 5food 5service 5ambience 5

They were a little short staffed this evening, but they went out of their way to ensure that you enjoyed your experience.

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N
1 review
Dined on October 14, 2018
Overall 5food 5service 5ambience 5

Best place ever I love everything about Benihana ... keep it up 🤗❤️

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DH
Washington DC
1 review
Dined on October 13, 2018
Overall 5food 5service 5ambience 5

The food tasted fantastic and the staff provided top notch service. I would definitely bring my family back here for the experience. Keep up the great job.

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VR
1 review
Dined on October 13, 2018
Overall 1food 3service 2ambience 1

Even though I had made a reservation, we had to wait to be seated. Then a party of 5, that came in after us was seated first. They had already be obnoxious and annoying in the foyer, so we ended up sitting with them. It took 55 minutes for the cook to show up, even though our side wasn’t that busy. To make matters worth, a party of 4 that was seated after us, was already eating and another table that sat down after us, already had their cook in action, while ours just showed up. Then one of the children of the party of 5 had allergies, which meant his food had to be cooked first, causing an additional wait for my family. While I understand customers have allergies, they should not be seated with guests that don’t. My family had to wait a long time for the cook to show up and then additional time for our food to be cooked. Why the cook was cooking so slowly is beyond my knowledge and his three ring volcano collapsed instantly. Not sure we will come back to this location.

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VA
Washington DC
17 reviews
Dined on October 10, 2018
Overall 2food 3service 2ambience 2

Tables are sticky, service is slow (appears to be understaffed), and the restaurant smells a bit like dirty rag. We used to love going there as a special treat but we probably will not go back again.

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CM
1 review
Dined on October 7, 2018
Overall 3food 3service 3ambience 1

its a big Restaurant noise level is high... and we where only for lunch & it’s not comfortable. If you have a romantic dinner, don’t go there! What I think is good , the have even on the weekend lunch sizes!
The Chef was surprisingly Latina, she did a fantastic job and food was great... !

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OT
Washington DC
5 reviews
Dined on October 6, 2018
Overall 1food 3service 2ambience 1

Not a fun experience. The restaurant overbooked reservations, which made service particularly slow. Reservations help you staff properly. Use that data.

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CD
1 review
Dined on October 6, 2018
Overall 5food 5service 3ambience 5

I love this place. The only downside is my waiter didn't bring my wine until after I ate my dinner, even though I asked him twice. Once when he took my drink order, and again before the cook started her demonstration.

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LK
Washington DC
5 reviews
Dined on September 23, 2018
Overall 3food 3service 2ambience 4

We love hibachi and had not been to the Dulles location. We felt rushed (chef did the whole thing faster than other hibachi restaurants), server did not put our order down properly quite a few times, food was not seasoned well and we got much smaller portions than other hibachi places we’ve been to. We will not go back; there are so many other good ones in Fairfax and Alexandria.

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OT
Baltimore
2 reviews
Dined on September 23, 2018
Overall 1food 1service 1ambience 1

This was our weekly date night! I set reservations so we can make it to the movies on time.
1st we arrive a little early and asked to wait. About 20 mins late, I inquire about our table, we are getting ready to seat you. 5 mins and they seat us. Plz remember I said “date night” we are seated at a table with young children and one decides to start beating in the table with his chopsticks, while the mother smiles and encourages the loud, rude behavior. But after sitting for 15+ mins my husband gets up to inquire about what’s going on. The manager said we shouldn’t have planned other events for the evening. Needless to say we got up and walked out. In the 20 mins of sitting at the table, no one checked on us and no one came to bring a glass of water nor take our drink order. With new concern, they were ok with us leaving.
Find somewhere to go. If Management doesn’t care about your time or experience here then you’ve already made a bad decision to spend your hard earned money.
Hope your experience is better than mine!!

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BB
Washington DC
2 reviews
Dined on September 16, 2018
Overall 5food 5service 5ambience 5

It’s was great the food was good as always the drinks where nice and the service great

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AJ
1 review
Dined on September 14, 2018
Overall 1food 5service 1ambience 1

Very poor service, our chef was great but unfortunately the lack of service by our waiter made our visit extremely dissatisfying. We have been to many Benihana’s around the country and have always enjoyed our time there. This particular location was by far the worst experience we have ever had. Cannot express enough our frustration.

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M
1 review
Dined on September 7, 2018
Overall 5food 5service 5ambience 5

Wonderful birthday dinner for my teenage daughter, family and friends. Chef Rufini was great. Couldn’t have asked for better experience. Thank you!!

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SJ
1 review
Dined on September 7, 2018
Overall 1food 3service 2ambience 2

I was expecting better quality from the chef....as well as more personality. The cooking presentation was boring at best and they didn't engage anyone at the table. The food was ok (nothing special) and I expected more from past experience. Quality has gone down hill and we will not go back.

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JL
1 review
Dined on September 5, 2018
Overall 5food 5service 5ambience 5

Never disappoints. I usually get the hibachi filet (which is very tasty), and this time I got the chicken. The food is always done right, and always delicious. The hibachi chef entertainment is always great - they do tricks with their spatula and fork, and an egg. The lunch menu is surprisingly affordable - I had a group of 12, and we were under $200 before tip. The wait staff also constantly refilled our drinks. One other tidbit - 3 of us in the group have shellfish allergies, and they have always been sure to check multiple times who has the allergy, and they cook our food first before the shellfish even touches the hibachi. Still one of my favorite restaurants. Side note - my manager is vegan, and he has always been able to find something delicious to eat here as well.

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RB
Washington DC
1 review
Dined on September 3, 2018
Overall 1food 5service 1ambience 1

Went to the restaurant for my birthday with my wife, 83 year old mom, and 7 year old son with a 6:30pm reservation. Both mom and son go to bed fairly early and I thought we had plenty of time. After being seated, we waited for 1.5 hours before someone showed up to actually cook our food. We asked to get started numerous times prior but nobody seemed to care coupled with an extra helping of mild indifference.

If you're short staffed for whatever reason, you should tell your customers that the experience will take longer than expected and let them decide.

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OT
New York Area
3 reviews
Dined on September 3, 2018
Overall 1food 1service 1ambience 1

Arrived for a 6:00 reservation to be told that they only had 3 chefs working and we would have to wait until 6:30. No apology. Nothing.

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RF
Miami
1 review
Dined on September 1, 2018
Overall 4food 5service 3ambience 4

We always find Benihana fun and relaxing, especially for the family. The noise level is enough to hide the sounds of our kids, yet low enough to have conversations. The chef cooking at the table is always fun to watch and the kids love it.

The areas to improve:
1) Table space - there is never enough room for all the drinks, plates, etc at the tables. Need more room!
2) Servers - the service for drinks and non-table food is a bit slow and sometimes rude

The cost is a bit high, but given the quality of food and the entertainment value it is worth it.

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CS
1 review
Dined on August 29, 2018
Overall 5food 5service 5ambience 5

Great time had by all. Cook was entertaining and fun! Will definitely go back next year for our birthdays.

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OH
1 review
Dined on August 22, 2018
Overall 4food 4service 3ambience 4

We waited for too long until our Chef arrived at our table. We came very hungry with a 10-year old who was constantly whining that his tummy hurts! I know it was not the Chef's fault, but you need to add more Chefs to shorten the wait time.

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B
1 review
Dined on August 21, 2018
Overall 2food 3service 2ambience 2

We had to wait an hour after our teservation started to finally be seated and served our soup and salad. The food was mediocre and overpriced.

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H
Washington DC
11 reviews
Dined on August 21, 2018
Overall 4food 4service 4ambience 4

It was my son's birthday and I took him and his friends there for dinner.
One of my son's friends was late arriving. They told us they would not seat us until everyone was there. Eventually they let us sit down but said that we'd have to order for the person who wasn't there.
We were assigned "Sandra" who prepared all our food in front of us. She was excellent and the kids enjoyed her very much.
The food was very good and the portion was sizable, but the dessert that comes at the end is a tiny ball of ice cream. My group of 14-15 year old boys were a little disappointed at the size of that considering the large plate of food they got.
Overall it was a fun and tasty dinner. Its a great place for a larger group.

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