Benihana - Dulles

3.4
716 reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Dulles is located at the Dulles Town Center Mall next to Haverty’s Furniture. Take a much-needed shopping break at Benihana or enjoy a pre-movie drink during Happy Hour in our lounge and bar. Happy Hour is offered Monday through Friday from 4–7 p.m., with drink specials and appetizers starting at just $3.00. Join us for Express Lunch, Monday through Friday from 11:30 a.m. – 3 p.m. and enjoy your Benihana favorites served fresh and in half of the time.
What 716 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.4based on recent ratings
3.7
food
3.2
service
3.4
ambience
3.1
value
Noise · Moderate
56% of people would recommend it to a friend
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Phoenix
5 reviews
Dined a day ago
Overall 3food 3service 2ambience 3

Even with our Open Table reservation, it took 20 minutes to be seated and another 25 minutes for a “chef” to come and start cooking the food. Once she was there l, the interaction and the food were good. Don’t know if it was just an off night, but it does make me think twice about going back anytime soon.

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N
Washington DC
1 review
Dined 4 days ago
Overall 2food 2service 3ambience 3

We had a party of 5. One Filet, one chicken and shrimp, one NY strip, one Salmon, and one Land and Sea. We had one club soda, two California rolls, one glass of house red and house white. $260. That's $50 per entree and a $50 tip for $310. You can get all you can eat at Brazilian BBQ or a primer cut of steak or nice seafood for that price. The entertainment factor is not as appealing to me anymore as was what we paid. Might have been the last time we go.

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KH
1 review
Dined on April 6, 2019
Overall 4food 4service 4ambience 4

Yes, we had a great time! The store was clean and well taken care of. All of the staff were attentive and friendly. The Chef was friendly, neat and clean.

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TK
1 review
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

Been here twice in the past month and both times were excellent. The food is outstanding!!

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TB
1 review
Dined on April 4, 2019
Overall 2food 3service 1ambience 1

We came in and waited almost 15 mins at the hostess stand before being sat. Then it took another 20 mins before a waiter who took our order came. It was another 15 mins to get drinks. Our chef did almost nothing for show and was very boring. We told them we were celebrating 4 kids birthdays and nothing was done or said. It was an awful dinner

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BM
Richmond
18 reviews
Dined on April 4, 2019
Overall 5food 5service 5ambience 5

Great production and services, as always! Food is always presented well!

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OT
Washington DC
2 reviews
Dined on March 28, 2019
Overall 2food 2service 3ambience 1

The service was OK. There was not that much food. They used one zucchini for the whole table. I received a very thin layer. Not a good experience this time

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OT
Washington DC
3 reviews
Dined on March 23, 2019
Overall 4food 4service 4ambience 5

My husband and I did a date night at Benihana. Our table mates were wonderful. The food was good. This was our first time dining at Benihana. Our experience was great we will go back. The room was loud, but there were 4 or 5 Birthday celebrations happening. It seems to lend well for celebratory occasions with large parties... so cool.

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OT
Washington DC
3 reviews
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

We had an amazing time!!!

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OT
New York Area
6 reviews
Dined on March 23, 2019
Overall 1food 1service 1ambience 1

I was hosting an event with my two daughters and 3 of their friends so 6 of us in total and this was perhaps the worst dining experience I have ever had. The restaurant is disorderly and poorly managed. We had a 7:15 reservation but cooking didn’t begin until 8:45! I am a beast cancer survivor and only finished treatments a month ago - I almost fell asleep waiting for dinner to begin. Benihana needs to show immediate improvement or they will be a distant memory. I would have a hard time convincing myself to ever return to this location.

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K
1 review
Dined on March 23, 2019
Overall 2food 2service 2ambience 3

Mediocre table chefs. Poor and slow table service. I couldn’t recommend this place.

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LH
3 reviews
Dined on March 23, 2019
Overall 3food 4service 1ambience 2

The reason we spend the extra money to go to Beni Hana’s is for the experience. The person cooking our food hardly spoke and was very uninterested. The experience was less than mediocre

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SP
New York Area
2 reviews
Dined on March 21, 2019
Overall 3food 3service 4ambience 3

Good place, close to airport. I had a good meal before the night flight.

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OT
Washington DC
20 reviews
Dined on March 20, 2019
Overall 3food 4service 2ambience 3

Food was good, chef entertaining. The birthday certificate you receive for joining the Chefs Table is bogus. Yes corporate will email a certificate BUT it will not have the required bar code. The restaurant will not accept the certificate without the bar code. The certificate even states not valid without the bar code. Don’t waste your time. This is twice they sent a certificate without the bar code.

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SC
New York Area
1 review
Dined on March 18, 2019
Overall 2food 3service 2ambience 2

Wait staff had language related communication issues. As a result we experienced several mis-handled drink and meal orders. It was my wife birthday (stated this when we arrived and was on the reservation request) yet the server did not even think to offer us desert or any birthday acknowledgement. The second time we've been to this location and the last. So atypical of other Benihana experiences.

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OT
Washington DC
1 review
Dined on March 17, 2019
Overall 4food 5service 5ambience 5

I was celebrating my promotion with my family! Great service! I just wish the chef did more tricks and was more personable.

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OT
Washington DC
6 reviews
Dined on March 16, 2019
Overall 4food 4service 3ambience 3

The only problem noted was our table chef need to speak up louder.

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GJ
1 review
Dined on March 16, 2019
Overall 1food 3service 1ambience 3

Unsatisfactory service. Unlikely to visit this local again.

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PP
1 review
Dined on March 16, 2019
Overall 2food 5service 2ambience 3

This location is slow and unorganized. A couple at my table left because they were taking so long to get us started when we all had 7pm reservations. We didn’t get water and soup until like 7:40pm

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FR
Washington DC
1 review
Dined on March 16, 2019
Overall 3food 2service 3ambience 3

The food was overdone. So my recommendation is based on the fact that this has never happened before, so the cook was obviously new.

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OT
Washington DC
1 review
Dined on March 15, 2019
Overall 4food 4service 3ambience 4

Even though we had a reservation, you wait 40-60 minutes for table and another 30-40 minutes before you get food.

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J
1 review
Dined on March 9, 2019
Overall 2food 3service 1ambience 1

I reserved the table and waiting more then 30 minutes for drinks and hour for hibachi. And non of the managers walk up and talk to us. Served wrong food twice, food was alright but too much butter. First time visit this place and never again.

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MR
1 review
Dined on March 7, 2019
Overall 4food 5service 4ambience 5

Calculation of final bill took a while! Also, Benihana is very expensive. Very good food, but I feel the prices surpass any possible quality range.

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MT
Denver
1 review
Dined on March 2, 2019
Overall 3food 4service 2ambience 2

Interior was worn down and there was trash on the floor in the atrium and dining areas. Once seated, wait times for drinks and food courses were excessive. Hibachi chef phoned in the service and food did not meet the doneness requests. We were sincerely disappointed.

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e
Washington DC
1 review
Dined on March 2, 2019
Overall 3food 4service 3ambience 3

Overall, not very impressed. I thought going to Benihana would be much better than a local Japanese steakhouse since they are nationally known but, it was kinda the same experience. I live about 25 miles away so, not worth the drive.

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s
Washington DC
3 reviews
Dined on February 27, 2019
Overall 4food 5service 4ambience 4

They nickel and dime you for everything. The menu says your dinner comes with fried rice but they slide in “do you want chicken fried rice “ and don’t tell you it’s extra. We were charged 4.20 extra per person (7 people) and 1 chicken breast was added. Do the math. Chef and waiter were great but it’s way overpriced for what you get. My scallops and shrimp were over cooked and dry

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JK
1 review
Dined on February 22, 2019
Overall 2food 4service 2ambience 4

From the get-go our dinner was doomed. Once sat, the grill malfunctioned. We ordered an appetizer and it didn’t come until after the soup and salad. It took 15 min to get a cocktail. And lastly they got my order wrong and decided it was a good idea to argue with me and each other about it, instead of just fixing it and getting the corrected order out swiftly. This is my go-to place for my birthday every year and this year it was ruined.

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f
Richmond
84 reviews
Dined on February 19, 2019
Overall 5food 5service 5ambience 5

We had a new female chef that was excellent! She was a little slow, but learning! We loved her!

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L
Washington DC
5 reviews
Dined on February 18, 2019
Overall 5food 5service 5ambience 4

Very entertaining dinner with great food. One of my favorite spots to dine in Northern Virginia!

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BM
Richmond
19 reviews
Dined on February 18, 2019
Overall 5food 5service 5ambience 5

Excellent food and the service was superior! Chef did an outstanding presentation with tools and the prepared food. The manager did a terrific job to accommodate coupons for birthday rewards (Chef Table). The new menu items are good, but, we thought that we should be told it is $4.20 instead of $2 for the new fried rice. Otherwise, a great event celebration triple birthdays! Great!

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PS
Washington DC
3 reviews
Dined on February 16, 2019
Overall 2food 2service 1ambience 2

I am not a huge fan of the Japanese steakhouse but by father loves the experience for his birthday. Even he didn't like it. The service was poor, there weren't enough chefs on staff (it took an hour at the table until the cooking even began) the dishes were expensive for quality of food that is very average and the "show" was non-existent. Terrible.

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D
Washington DC
5 reviews
Dined on February 16, 2019
Overall 2food 2service 3ambience 2

The food was sos-so. Our server was so friendly, but drinks took a long time to arrive, and our chef left the exhaust on our entire dinner, which made the table freezing cold with a breeze and thus our food got cold immediately. The restrooms were an absolute pig sty. Overflown toilet, paper everywhere, no paper towel s.

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ND
Washington DC
20 reviews
Dined on February 16, 2019
Overall 4food 5service 2ambience 4

Food and chef was amazing - we had a woman and she was phenomenal!! The only downside was the slower service, you can tell they are understaffed for servers and chefs. Other than that, it was a great dinner!

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y
Washington DC
11 reviews
Dined on February 15, 2019
Overall 4food 5service 5ambience 4

Food is delicious

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JN
1 review
Dined on February 14, 2019
Overall 1food 1service 1ambience 3

I had a 8pm reservation and wasn’t seated until around 9pm! I understand it was busy because of Valentine’s Day but THATS WHY YOU MAKE A RESERVATION! Our chef, bless his heart was new and very young. Extremely inexperienced and not equipped to handle a huge table on such a busy night. Our waitress took forever to bring drinks, appetizers and I didn’t get my steamed white rice until the end of my meal because I had to remind them to bring it to me! A horrible Valentine’s Day considering all the money we spent on this dinner! Benihana is canceled for me.

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OT
Washington DC
1 review
Dined on February 14, 2019
Overall 2food 3service 2ambience 2

Had to wait 15 min from our reservation time and an additional 45 min before dinner even started.

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OT
Washington DC
3 reviews
Dined on February 14, 2019
Overall 1food 1service 1ambience 1

The worst - had reservations at 8 pm - was seated at 8:35 pm.
Chef never showed up - left at 9:30 never having eaten.
Manager had no clue what he was doing. No apology nothing.

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OT
1 review
Dined on February 14, 2019
Overall 1food 3service 1ambience 2

Birthday and valentines

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OT
Washington DC
1 review
Dined on February 14, 2019
Overall 2food 2service 2ambience 3

Valentine’s Day was the occasion, restaurant didn’t seem organized or prepared for that many people. Very obvious that the cook was new and she was very nervous. Some of the food was over cooked and some was cold as the cook struggled with the order in which she was supposed to cook the meats. Floors were dirty. Pretty poor dining experience.

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LM
Washington DC
1 review
Dined on February 14, 2019
Overall 1food 3service 1ambience 1

We went on Valentine’s Day, however that is not an excuse for as long as we waited, it took like 15min to get our drinks and 1 hour and 20 min for the cook to come over and get started. We we spoke to the manager and she was pretty brief with the concern, however ended up taking off $32.00 off the check. It was a real disappointment Hibachi should not be franchised wasn’t worth the hype. If I wouldn’t have traveled from Alexandria I would have left.

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