Benihana - Dearborn, MI

Benihana - Dearborn, MI 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. C

   Candace

   San Francisco1則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Had a daughter’s graduation dinner here. They made it enjoyable. Very accommodating to our needs.
   

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2. C

   Caleb

   Unspecified1則評論

   1.0

   在3天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   We drove over 30 minutes and arrived on time for our 7PM reservation (that had been set for 2 weeks) and were told while checking in that we would need to wait 1.5 hrs to be seated. We had a 2 year old and a 1 year old with us and could not wait that late. We weren’t offered anything, the wait staff’s attitude toward the situation was pretty cold. What’s the point in setting a reservation if we have to wait so long anyway? A couple of women waiting for their 6pm reservation had still been waiting around 7:30 PM and were even skipped over as Benihana’s staff started calling out for 6:15 PM reservations. This shows a total lack of organization and care for their customers on Benihana’s part. This was my wife’s favorite restaurant but we cannot go anymore because we can’t risk not getting seated every time because the restaurant clearly does not care about their regular customers.
   

   Benihana - Dearborn, MI已在1天前回覆

   Thanks for the feedback, Caleb. We're truly sorry to hear about your recent experience at Benihana - Dearborn, MI. We understand how frustrating it can be to arrive on time for a reservation only to find that you have to wait, especially when you have young children. We also apologize for any lack of organization during your visit. We take your comments seriously and will use them to improve our service. We hope that you might give us another chance to make it up to you in the future. The Management Team
   

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3. V

   Vivian

   Caribbean1則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   I think his name is Rafael. Our Chef was very friendly and entertaining. He took special care in preparing the food according to the guests’ preferences (and there were lots!). The food was soooo delicious! I look forward to visiting Dearborn’s Benihana again! Vivian T.
   

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4. J

   JK

   Seattle1則評論

   1.0

   在7天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Place was filthy. We had a reservation for a group table then decided to sit in bar/lounge area. All tables were sticky, the place smelled like bad fried food. We sat for 20 minutes and no one came to take our order, so we left. Bar area looked like a fraternity party had been there. Do not waste your time
   

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5. C

   Chris VIP

   Detroit22則評論

   5.0

   在2025年5月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The bartender Rafi is great, Tish the server is exceptional, the Chef I think was Tyronne cooked an amazing meal.
   

   Benihana - Dearborn, MI已於2025年5月4日​回覆

   Hey Chris, thanks for taking the time to leave us this fantastic review! We're thrilled to hear that you enjoyed your meal and found our team to be great. It's always our goal to provide exceptional service and it's great to know we hit the mark during your visit. We appreciate your high ratings and look forward to welcoming you back to Benihana - Dearborn, MI soon! Best, The Management Team
   

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6. C

   Cherelle Lenore

   Unspecified1則評論

   5.0

   在2025年5月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our cook was wonderful. He made sure everything was correct and that everyone at the table was satisfied.
   

   Benihana - Dearborn, MI已於2025年5月4日​回覆

   Thanks for the feedback, Cherelle Lenore! We're thrilled to hear that you and your family had a wonderful dining experience at Benihana - Dearborn, MI. We're glad that your meal was prepared perfectly and that you were satisfied with our service. Your high ratings for food, service, and value are greatly appreciated. We look forward to serving you again soon.
   

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7. N

   Nisha

   Detroit2則評論

   5.0

   在2025年4月28日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Geeat service once i got in i was seated no long wait time n food was good as always
   

   Benihana - Dearborn, MI已於2025年4月30日​回覆

   Thanks for the review, Nisha! We're thrilled to hear that you enjoyed your experience at Benihana - Dearborn, MI. It's always a pleasure to know that our food and service met your expectations. We appreciate your patience and kind words. We look forward to serving you again soon!
   

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8. J

   Jordan

   Detroit3則評論

   4.0

   在2025年4月21日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 3
   4. 氛圍 4

   The Staff members were helpful and friendly. The Chef cooked the food well and he was friendly. The Server was good and friendly. The food was good.  I had a good overall experience.
   

   Benihana - Dearborn, MI已於2025年4月23日​回覆

   Thanks for visiting us, Jordan! We're thrilled to hear that you had a good overall experience at Benihana - Dearborn, MI. It's great to know that our staff members and chefs met your expectations. We always strive to provide friendly and helpful service, and we're glad that you appreciated it. We're sorry to hear that you found our service to be less than perfect. Your feedback is valuable and will help us improve. We hope to welcome you back soon.
   

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9. L

   Luis VIP

   New York City19則評論

   2.0

   在2025年4月20日用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 1
   4. 氛圍 1

   I needed to write this review since I had a terrible experience at this restaurant. Worst service from our waiter (I would have loved to know her name).worst service that I have had in a long time. At the end she even threw the pen against the table when it was the time to pay. The interiors of this site do not reflect what Benihana is about, very deteriorated. Food was ok and the cook was good and attentive. Definitely would not recommend Benihana at this site!!
   

   Benihana - Dearborn, MI已於2025年4月22日​回覆

   Hi Luis, We're truly sorry to hear about your recent experience at Benihana - Dearborn, MI. We pride ourselves on our service and it's disheartening to hear that we didn't meet your expectations. We appreciate your feedback and will use it to improve our service. We're glad to hear that you enjoyed the food and found our cook to be attentive. We hope you'll give us another chance to provide the high-quality dining experience we're known for. Best Regards, The Management Team
   

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10. J

    Joy

    Miami1則評論

    5.0

    在2025年4月19日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Tiffany & tay are the best ! Food is great, and affordable
    

    Benihana - Dearborn, MI已於2025年4月21日​回覆

    Thanks for visiting us, Joy! We're thrilled to hear that you and your husband enjoyed your dining experience with us at Benihana - Dearborn, MI. It's wonderful to know that our food and service met your expectations. We always strive to provide great value and it's great to hear that you found it to be so. We look forward to serving you again soon.
    

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