Benihana - Dearborn, MI

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1. MM

   MoMo

   Detroit

   10 reviews

   5.0

   10 reviews

   Dined 3 days ago

   overall5food5service4ambience4

   Chef was awesome. Food was very good. An enjoyable experience overall.

   Report
2. PD

   PattyD

   Detroit

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   overall4food4service4ambience4

   The food was good service was good but the cook did not hold any kind of conversation and she was not friendly. Maybe it was a language barrier. other than that everything was great. a little costly also.

   Report
3. AW

   AndreaW

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food4service1ambience3

   Reservation at 4:30pm, sat at 5pm, cook arrived at table at 6:40pm. Done at 7:30pm. Bill overcharged by $100 for party of 10

   Benihana - Dearborn, MIResponded 3 days agoHi AndreaW, Thank you for your feedback. We strive to offer the best dining experience and service possible. We’re sorry that wasn’t your impression. Please accept our sincere apologies and feel free to contact us with further details regarding your experience so we can better assist you. You may reach us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

   Report
4. CB

   CynthiaB

   1 review

   3.0

   1 review

   Dined 5 days ago

   overall3food2service2ambience3

   Our lobster tasted just like the shrimp.. our waitress left twice right in the middle of our ordering and didn't bring us any salad. The chef did very well double checking and cooking our order. Our ice cream only came out after we paid and reminded her twice. The bathroom wasn't very clean. For a 250.00+ bill I was frankly a little agitated. Otherwise it was good.

   Benihana - Dearborn, MIResponded 3 days agoHi CynthiaB, Thanks for bringing this to our attention. We’re sorry your experience was less than a favorable one. We take pride in our dining experience and strive to ensure every guest leaves satisfied. We offer our sincere apologies that your recent visit wasn’t up to our standards. If you wish to contact us with further details, you may reach us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

   Report
5. DE

   DavidE

   Detroit

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service4ambience4

   Birthday for the wife was great but you were out of Green Tea Ice Cream.

   Report
6. ML

   MichaelL

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food4service5ambience3

   Our server Daisha was FRIENDLY and FANTASTIC! Chef was good, what appeared to be intoxicated woman laying on a bench in the bar area.

   Report
7. MT

   MyThreeSons

   Detroit

   10 reviews

   vip
   4.0

   10 reviews

   Dined 7 days ago

   overall4food5service5ambience4

   Our cook was great, she did a fabulous job getting things just perfect!

   Report
8. ZK

   ZeeK

   Dallas

   1 review

   2.0

   1 review

   Dined on February 1, 2023

   overall2food5service1ambience1

   The only thing good about our experience was the food. It’s took almost 30 minutes just for us to get our drinks and when my mom’s drink came out it was not what she ordered. She drank it anyway because she was very thirsty, when she asked for a refill, the refill was even wrong, the waitress brought out something totally different. My mother said “wow this isn’t what I asked for, for the second time” the waitress proceeded to catch and attitude and as she was walking away she said “girl whatever I don’t have time for this.” My food order was wrong and so was the persons sitting next to me I didn’t even care to speak up at that moment because I was ready to go home. I love Benihana I dine here very often but almost every time I come to this location it’s a problem and to save me grief I’m just gonna stop coming.

   Benihana - Dearborn, MIResponded 2 days agoHi ZeeK, Thanks for bringing this to our attention. We’re sorry your experience was less than a favorable one. We take pride in our dining experience and strive to ensure every guest leaves satisfied. We offer our sincere apologies that your recent visit wasn’t up to our standards. If you wish to contact us with further details, you may reach us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK“ Thank you.

   Report
9. T

   Threejmom

   Detroit

   1 review

   3.0

   1 review

   Dined on January 31, 2023

   overall3food5service3ambience3

   Service was a little slow and our grill was not turned on when chef came to our table. It took another 30 minutes for grill to heat up and chef to return.

   Benihana - Dearborn, MIResponded 3 days agoHi NinaB, We’re sorry to hear that this was your experience. We value our customers above all else and are constantly striving to improve. Please accept our apologies. We hope you’ll give us a try again in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

   Report
10. GL

    GaleL

    Detroit

    3 reviews

    5.0

    3 reviews

    Dined on January 31, 2023

    overall5food5service5ambience5

    Excellent food and service.

    Report
11. N

    Niya

    1 review

    4.0

    1 review

    Dined on January 31, 2023

    overall4food5service2ambience4

    The food was excellent but the service wasn't as good because my table was so full i barley had anywhere to put my drink or any other food. I've asked them to take away the empty plates multiple times and then it took them a while to finally take it back. That's my only thing I'm dissatisfied about but everything else was great.

    Report
12. DR

    DymendR

    1 review

    1.0

    1 review

    Dined on January 29, 2023

    overall1food2service1ambience2

    worst benihana i ever been to ! had a reservation for 5:30 wasn’t sat down until 6 pm . the waiter didn’t ask us if we wanted to order appetizers or drinks just gave us water and walked off. finally took our order around 6:30 . the cook didn’t come to the table to cook until 7:15-7:30 by the time he finished cooking we was there so long we just took the food to go . waiter disappeared so we had to give our money and bill to the receptionist . we didn’t leave until 8:10 NEVER AGAIN no apology no nothing i really prefer troy !

    Benihana - Dearborn, MIResponded 6 days agoHi DymendR, we appreciate you taking the time to review us, despite the fact that we weren’t able to provide the best experience. A manager will look into this for you. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
13. DB

    DaveB

    Detroit

    19 reviews

    vip
    3.0

    19 reviews

    Dined on January 29, 2023

    overall3food4service5ambience3

    The servers and assistance were great, but the management had scheduled too many reservations without enough staff we waited an hour and a half to be served our dinner

    Benihana - Dearborn, MIResponded 6 days agoThank you for the feedback. We’re sorry your experience wasn’t the best it could be. We’ll use this as a learning experience as to how we can improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
14. OT

    OpenTable Diner

    Detroit

    2 reviews

    1.0

    2 reviews

    Dined on January 29, 2023

    overall1food1service1ambience1

    The service was so TERRIBLE that 2 people from my left before the cook came out. It took 2 hours for the cook to come out. The waiter had a real bad attitude.

    Benihana - Dearborn, MIResponded 6 days agoDear valued guest, We’re sorry to hear that this was your experience. We value our customers above all else and are constantly striving to improve. Please accept our apologies. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 29, 2023

    overall5food5service4ambience4

    I’m not too fond of having a full table of people. Not comfortable

    Report
16. OT

    OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined on January 29, 2023

    overall1food2service1ambience3

    This is the worst Benihana location in Michigan. We had reservations at 9, ended up being seated at 10. The waitress took 30 minutes to take our order and bring drinks back. She would come back to the table every 30 or so minutes just an overall horrible experience.

    Benihana - Dearborn, MIResponded 6 days agoDear valued guest, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your trust, Please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
17. SW

    SW313

    1 review

    1.0

    1 review

    Dined on January 29, 2023

    overall1food5service1ambience1

    Reservation made for 7:00pm I was told I would be sat no later than 7:15 pm. 7:30 came around and I inquired leading us to be sat at a table that wasn’t ready. We finally sat and were brought out waters we didn’t get the servers name or ask if we wanted something else to drink she had to be told. We ordered sushi for an appetizer along with others at our table. She received hers, we never received ours. Following that, we had to wait literally 20 minutes for a refill of Pepsi we didn’t eat until after 930. When we received our bill we were charged for the sushi and I had asked for it to be removed. Some manager brought back my bill with no excuse or apology for food not received.

    Benihana - Dearborn, MIResponded 6 days agoHi SW313, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
18. RB

    RobertB

    Detroit

    1 review

    2.0

    1 review

    Dined on January 28, 2023

    overall2food3service2ambience1

    The plates, silver ware and glasses where all dirty. The place looked like it had not been cleaned in forever. Very disappointed with the overall experience. The food was mediocre at best

    Report
19. SS

    SassySasha

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on January 28, 2023

    overall5food5service5ambience5

    Celebrating my 60th Birthday, service was awesome; server and Chef was awesome!!!

    Report
20. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on January 27, 2023

    overall2food3service1ambience2

    Reservation at 8:30, wasn’t said until 9pm. Waited for water & to be greeted by a server until 9:30(30 minute wait). Waited another 30 minutes for soft drinks & bar drinks, my bar drink was completely watered down. Didn’t receive the soup until 10pm and never received a salad. The chef didn’t make it to our table until 10:45. I did not check out until 11:15. Very poor service and food was very salty. NEVER AGAIN.

    Benihana - Dearborn, MIResponded 3 days agoThank you for your feedback. We strive to offer the best dining experience and service possible. We’re sorry that wasn’t your impression. Please accept our sincere apologies and feel free to contact us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
21. CL

    ChristonL

    1 review

    2.0

    1 review

    Dined on January 27, 2023

    overall2food4service1ambience3

    We had to wait over a hour to get the dinner started. Drinks took 20 minutes. We also got dirty plates multiply times. The management was no help.

    Benihana - Dearborn, MIResponded 3 days agoHi ChristonL, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
22. NB

    NinaB

    Detroit

    20 reviews

    vip
    3.0

    20 reviews

    Dined on January 26, 2023

    overall3food5service3ambience4

    Service was very slow, but we had an awesome cook. His food was very tasty!

    Report
23. MK

    MaryK

    Detroit

    1 review

    3.0

    1 review

    Dined on January 24, 2023

    overall3food4service3ambience3

    The food was good. The chef was ok. You could tell he was still learning. They didn’t ask you if you want any sauces like they previously did. Our bill was wrong. They were very busy and we’re having a hard time taking care of everyone.

    Benihana - Dearborn, MIResponded 6 days agoHi MaryK, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
24. A

    Andrea

    1 review

    2.0

    1 review

    Dined on January 24, 2023

    overall2food3service1ambience1

    The first time my work group came to this restaurant we felt like our experience was fantastic! Our chef Dan was the absolute best. That was back in November 2022. Yesterday not so much. We were back at Benihana's for another birthday celebration that was not acknowledged, we asked for extra garlic butter, sauces and additional condiments that we did not receive and found it baffling that we all were charged service charges for every bill even after tipping. This is double dipping at its best. Our food was not good enough to be charged what we were charged as most items were over salted and some of the food items were shorted such as the shrimp portions that went from 5 pcs to 3. Our guest representative was very nice but should have explained the processes and fees without leaving each patron to utilze the credit card readers by themselves to attempt to figure out how to leave tips or to be excempt from them. I will not recommend this location to others or return.

    Benihana - Dearborn, MIResponded 6 days agoHi Andrea, We’re extremely sorry to hear that your special celebration didn’t go as expected at our Benihana location. We value our customers above all else and are constantly striving to improve. Please accept our apologies. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
25. OT

    OpenTable Diner

    Detroit

    1 review

    3.0

    1 review

    Dined on January 24, 2023

    overall3food4service1ambience4

    The people at my table were very nice. We all had a good time. The chef was good. The food was delicious. The server was slow, inattentive and put her tip on my bill as if I wasn’t going to notice. She was hoping we leave but I spoke with the manager who tried to explain that the bill was right and then realized it wasn’t and refunded me my money and apologized saying the waitress was new. Please check your bill before paying and if you use a credit or debit card check it again once they process it. She knew what she was doing she just got caught because how the overage was the same amount as a 18% tip. The only person who got a tip was the chef.

    Benihana - Dearborn, MIResponded 3 days agoWe’re sorry to hear that this was your experience. We value our customers above all else and are constantly striving to improve. Please accept our apologies. We hope you’ll give us a try again in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
26. TM

    TandMySonshines

    1 review

    4.0

    1 review

    Dined on January 23, 2023

    overall4food5service4ambience3

    Our cook was superb! The waitress was ok, just a little occupied but good overall. Great people to have dinner with. The restaurant was a little dirty. The floor had food everywhere and our grill was really dirty before the cook cleaned it to cook our good. Soup was EXTREMELY salty and DARK in color which we assumed it was too much soy sauce. She took them back so a few of us ordered sushi to have before dinner. She later brought soup out but we had start eating already.

    Report
27. TA

    TyeA

    Detroit

    2 reviews

    2.0

    2 reviews

    Dined on January 23, 2023

    overall2food2service2ambience1

    15-20 minute wait for seating on a reservation. An hour plus wait for the chef to arrive at the table and begin cooking. Waitress did a good job. A bit pricey for the service and quality of food.

    Benihana - Dearborn, MIResponded 3 days agoHi TyeA, We’re sorry your experience was less than a favorable one. We take pride in our dining experience and strive to ensure every guest leaves satisfied. We offer our sincere apologies that your recent visit wasn’t up to our standards. If you wish to contact us with further details regarding this experience, You may reach us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
28. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 23, 2023

    overall5food5service5ambience5

    Birthday, the meal was delicious!

    Report
29. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 22, 2023

    overall1food1service1ambience3

    Not enough chefs for this busy night. Waitress couldn’t bring water. We had to grab a water from the bar. Must’ve just been a bad night because i grew up coming to this location.

    Benihana - Dearborn, MIResponded on January 23, 2023Dear valued guest, we appreciate you taking the time to review us, despite the fact that we weren’t able to provide the best experience. Our team will look into this. Please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
30. F

    Felicia

    1 review

    2.0

    1 review

    Dined on January 22, 2023

    overall2food1service3ambience2

    Reservation was for 8. Got there a few min early and checked in. Didn’t get seated till 845. Waiter was very sweet and I know they were stressed because everything was behind but being told about an hour behind and then an hour and 45 min later the chef wasn’t even at the table?! We never even got our food just the soup and salad that comes first. I love this restaurant and I was very disappointed in this experience. If they had called me earlier in the day and said they were that far behind I would have just rescheduled. I know call offs happen. But this was just unreal.

    Benihana - Dearborn, MIResponded on January 23, 2023Hi Felicia. We apologize for not meeting your expectations but appreciate you taking the time to leave a review. We will connect with management on this matter. Please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
31. Z

    Zeina

    Detroit

    1 review

    1.0

    1 review

    Dined on January 21, 2023

    overall1food2service2ambience1

    Wait too long/ service too too Long/ food not the best and very expensive not worth it

    Benihana - Dearborn, MIResponded on January 24, 2023Hi Zeina. We apologize for not meeting your expectations, but appreciate you taking the time to leave a review. We will pass along your feedback to management. Please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
32. B

    Beckyw

    1 review

    1.0

    1 review

    Dined on January 19, 2023

    overall1food2service1ambience1

    Our reservation was for 6:30 , and we didn’t eat until after 8:30-8:45 ish . The ceiling started leaking before the chef came out so we had to move tables no big deal. But then the first chef came out around 7:45 and didn’t have the correct portions of meat for the rice. One lady at the other end of the table never got her rice and the rest of the table which had at least 6 chicken fried rice orders had a small chicken breast split amongst all the orders. We obviously asked for a manager and the chef walked away from the grill with the food cart. The first chef never came back and we waited another 45 mins for another chef to come out. The second chef cooked the food well. But after waiting that long and having the experience we had this far especially while celebrating my birthday I was over the whole dinner. Truly will not be returning to this location.

    Benihana - Dearborn, MIResponded on January 26, 2023We appreciate your feedback, Beckyw, and are sorry to hear your experience wasn’t great Hope you’ll give us another chance in the future. Please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
33. SM

    StaceyM

    Detroit

    7 reviews

    3.0

    7 reviews

    Dined on January 19, 2023

    overall3food3service2ambience2

    Food was mediocre. Not worth the price. Waitress forgot my drink and white rice thru the entire meal.

    Benihana - Dearborn, MIResponded on January 25, 2023Thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. Your comments will be passed along to the management team. Please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
34. BB

    BrentenB

    1 review

    1.0

    1 review

    Dined on January 17, 2023

    overall1food2service1ambience1

    Terrible, Terrible!!!! First red flag was security guard at door. Appointment for 10 was for 7:00. Didn't get seated till 7:20. Waitress was useless. Literally. Tip get added to group of 10, so she did nothing. Got ar first beers 25 apart from first ordering. Bennihanas is suppose to be a dinner experience. Terrible. Last app came 20 minutes before we left. $600 wasted. Very disappointed

    Benihana - Dearborn, MIResponded on January 26, 2023We’re sorry to hear about your experience, BrentenB, but the feedback is appreciated. Our team will look into this. Please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
35. MD

    MsDee

    1 review

    2.0

    1 review

    Dined on January 16, 2023

    overall2food3service1ambience2

    Had a reservation at 5pm didn’t get seated until 5:30pm. Our service was Horrible! She only came to the table twice never asked if we needed any refills on our drinks. The chef that prepared our food was great! Unfortunately, the waitress was not. The manager was very rude as well!

    Benihana - Dearborn, MIResponded on January 26, 2023Thank you for taking the time to leave a review, even if your experience wasn’t great. We’re sorry to hear we did not meet your expectations. Your comments will be shared with the rest of the team. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
36. JK

    JustinK

    Orange County

    3 reviews

    2.0

    3 reviews

    Dined on January 16, 2023

    overall2food5service2ambience3

    Not sure why they don’t consistently turn the vents on but the whole place gets so Smokey and overall the service is consistently slow every time we go past couple years…

    Benihana - Dearborn, MIResponded on January 26, 2023JustinK, we are very sorry we did not meet your expectations. Your feedback has been relayed to our team. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
37. OT

    OpenTable Diner

    Detroit

    8 reviews

    3.0

    8 reviews

    Dined on January 16, 2023

    overall3food4service3ambience4

    We booked this reservation for 1:30 and didn’t get food until after 3pm due to very long wait at chefs table. Food was as expected but the wait was not worth it and there was no compensation offered for such a situation.

    Benihana - Dearborn, MIResponded on January 26, 2023Dear valued guest, we wish your experience could have been better, but appreciate you taking the time to share your feedback. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
38. D

    Dray

    1 review

    2.0

    1 review

    Dined on January 15, 2023

    overall2food4service3ambience1

    My party were waiting almost an hour for someone to come, then when a sweet lady did come she told us our party was forgotten. I also order tuna rolls but I didn’t get them till when we were almost ready to leave, I also had to remind them about it

    Benihana - Dearborn, MIResponded on January 30, 2023Thanks for your feedback, Dray. We’re sorry to hear we disappointed you. Hope you’ll give us another chance in the future. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
39. OT

    OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined on January 15, 2023

    overall1food2service2ambience3

    We had a reservation for 9pm, we weren’t seated until 9:20. Which isn’t a big deal. We did not see a waiter until 9:30 to get our drink order. What we did notice is that there were only three chefs for the whole restaurant. When we asked about this, the waitress said it would be around an hour before chef came to our table. At this point it was 9:45, the restaurant closes at 11. If a chef was not able to get us until around 10:45 we knew we would be rushed and not be able to enjoy our experience. Unfortunately, we paid for our drinks and went to a different restaurant that was able to seat us right away.

    Benihana - Dearborn, MIResponded on January 30, 2023Dear valued guest, we sincerely apologize for the experience you had, but thank you for bringing this to our attention. We will connect with management on this matter. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
40. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 15, 2023

    overall1food1service1ambience1

    My friend birthday

    Benihana - Dearborn, MIResponded on January 30, 2023Thank you for taking the time to leave a review, even if your experience wasn’t great. We’re sorry to hear we did not meet your expectations. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report