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Benihana - Dearborn, MI

3.9
3068 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Join us in our bar and lounge for Happy Hour, Monday through Thursday from 5–7 p.m. and Friday from 4–7 p.m. We offer complimentary valet parking for dinner nightly. An 18% service charge is added to all guest checks for parties of eight or more. This service charge will be paid directly to the employees who provided service to you.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 3068 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.4
food
3.8
service
3.9
ambience
3.8
value
Noise · Moderate
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SD
StacyD
Chicago
2 reviews
Dined 17 hours ago
Overall5food5service5ambience5

I eat hear very often but I have to say this was probably the best experience I have had here. Very fast service and amazing food. the chef and waitress were wonderful.

OT
OpenTable Diner
Detroit
2 reviews
Dined a day ago
Overall5food5service5ambience5

The service was fantastic. We didn’t have to wait to get served the waiter was prompt and kept our drinks coming without being asked I was very pleased.

OT
OpenTable Diner
Detroit
2 reviews
Dined 2 days ago
Overall3food5service1ambience1

Waitress provided terrible service

Benihana - Dearborn, MI
Responded 11 minutes ago

Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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DF
DesireeF
Detroit
1 review
Dined 2 days ago
Overall2food5service2ambience2

Eli is always a great cook he outweighed the lack of wait staff. Every time I go at lunch there’s just one young man waiting on tables he handles his own but customers have to settle for a lack Service from him because he is divided between so many tables he is kind but it’s unfair to him as well as the customers that he is so divided.

OT
OpenTable Diner
San Francisco
6 reviews
Dined 3 days ago
Overall4food4service4ambience3

Pretty decent this time around. Got seated when they said we would. Food is always great

OT
OpenTable Diner
Detroit
1 review
Dined 4 days ago
Overall3food5service3ambience4

It was my Birthday so I had the $30 off coupon on my phone. I had a party of 4 and my printer was down so I could not print the coupon. They refuse to take the coupon off my phone, but wanted us to scan the menu on our phone. Very disappointed. I had my children with me, but if I didn’t I would have left.

Benihana - Dearborn, MI
Responded 2 days ago

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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MW
MiaW
1 review
Dined 5 days ago
Overall1food1service1ambience1

The staff was rude. The manager let the staff over rule him. The manager did nothing to make sure the customers was satisfied. Never again will I spend my money there.

Benihana - Dearborn, MI
Responded 3 days ago

Dear MiaW On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Detroit
1 review
Dined 6 days ago
Overall4food5service5ambience5

The cook Barry was very excellent but our server forgot our salads and forgot to bring our silverware also the dessert I Still tipped 12 dollars because Barry was very exceptional and made us feel like were welcomed anytime at this establishment 100 stars to BARRY

Benihana - Dearborn, MI
Responded 2 days ago

Dear Guest We are happy to hear that you enjoyed the dining experience!

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DL
DeniseL
Detroit
1 review
Dined on January 20, 2022
Overall3food3service3ambience2

Looked like the exhaust hood was not cleaned on the outside in awhile.

Benihana - Dearborn, MI
Responded 4 days ago

Dear DeniseL On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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AH
AmyH
1 review
Dined on January 20, 2022
Overall5food5service5ambience5

Great server with bubbly personality and incredibly kind and experienced chef.

Benihana - Dearborn, MI
Responded 3 days ago

Dear AmyH Your feedback is appreciated. We will be sure to share your kind words with the team.

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OT
OpenTable Diner
Detroit
2 reviews
Dined on January 19, 2022
Overall5food5service5ambience5

Good. Very few people. Very nice friendly waiter.

SG
SamanthaG
1 review
Dined on January 18, 2022
Overall1food5service3ambience5

I had a great time the waiter was great and the cook was very impressive. I was openly told that my birthday coupon would be honored by the waiter and he had to write down the code, comfortably, i believed him. It wasn’t until I received my bill that he let me know that the manager would not honor the certificate if it was not printed. The manager Reece came over with a rude demeanor, he did not introduce himself or guest service in anyway just came over and the first thing out of his mouth was that he was not going to honor the certificate. I explained the waiters mistake but he continued to reply in a rude and sarcastic way. He told me to leave and go to a nearby hotel to print a piece of paper. They were closing the restaurant at this point it was 10pm. He made me feel embarrassed and uncomfortable. I did not feel welcomed by him at all but a inconvenient customer. I enjoy going to Benihana but I returned after 2 YEARS to disgusting service. I won’t return back.

Benihana - Dearborn, MI
Responded on January 20, 2022

Dear SamanthaG on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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OT
OpenTable Diner
Los Angeles
2 reviews
Dined on January 18, 2022
Overall2food4service1ambience1

The food was good, but the “Beni-Hana” experience wasn’t there. The service we received was subpar and not sure if they had an staffing issue but nothing was communicated, we arrived at 4:20 for our 4:30 reservation and didn’t sit down until 5 and we didn’t receive our food until 6. Won’t be coming back to this location.

Benihana - Dearborn, MI
Responded on January 20, 2022

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
1 review
Dined on January 17, 2022
Overall5food5service5ambience5

It was my husband’s birthday. Great meal!!

TJ
TristaJ
1 review
Dined on January 17, 2022
Overall2food4service3ambience3

My party of 3 was crammed at a table with 2 other parties. No leg room and could not even pull my chair up to the table to eat. I was very uncomfortable and so was my daughter. The people next to us were not very giving on sharing the table space. The server was very slow. The overall experience took over 3 hours. That's a long time to sit uncomfortable so when the food was finally finished we boxed ours up and left.

Benihana - Dearborn, MI
Responded on January 19, 2022

Dear TristaJ Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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P
Paige
1 review
Dined on January 13, 2022
Overall1food3service3ambience1

The hostess and manager had a bad attitude and poor customer service toward the customers.

Benihana - Dearborn, MI
Responded on January 18, 2022

Dear Paige Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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N
Nikki
1 review
Dined on January 13, 2022
Overall5food5service5ambience5

Our server and the cook (Tai) were AWESOME!!!! I’ll be back because of them!!!

Benihana - Dearborn, MI
Responded on January 20, 2022

Dear Nikki thank you so much for your feedback, we hope to see you back again soon!

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KH
KevinH
1 review
Dined on January 12, 2022
Overall3food4service2ambience3

Service was very slow and the waitress wasn't very friendly.

Benihana - Dearborn, MI
Responded on January 14, 2022

Dear KevinH Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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L
Linda
1 review
Dined on January 11, 2022
Overall2food5service3ambience1

They sat at a table with a broken hood fan. All the smoke from the table went in my husband's face the entire meal making it impossible to stay at the table,. He had to leave table and sit in the lobby and we boxed his dinner. When he complained to the manager he said there was nothing he could do about it's. In the end the gave us a $27 discount on a $185 bill. So not worth it. We were informed by staff that they knew the fan wasn't working. My husband's meal alone was $40 and he couldn't enjoy it with they family.

Benihana - Dearborn, MI
Responded on January 13, 2022

Dear Linda We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
Detroit
5 reviews
Dined on January 10, 2022
Overall1food1service1ambience1

The worst experience ever it was our first time their the food was old the service was horrible the waitress got extremely rude with us she also charged us for extra items we didn't even order I was asking her politely to see the check and she snatched my bill threw it on the table, then I had gotten up to give her the payment she starts talking about us to our face then she threw names and I fired back at her very unprofessional customer experience and the manager isn't any better I complained and nothing was done NEVER AGAIN! Horrible service and food was old!

Benihana - Dearborn, MI
Responded on January 12, 2022

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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LA
LatoyaA
1 review
Dined on January 10, 2022
Overall5food5service5ambience5

Chef was very energetic and entertaining. The food was awesome and the chef attended to every request.

OT
OpenTable Diner
Detroit
3 reviews
Dined on January 5, 2022
Overall1food5service1ambience1

The place smelled of some stinky smell. I believe it was the carpet. The manager has a horrible attitude and always does! I love this place and this location is convenient for me but yesterday made me consider not returning.

Benihana - Dearborn, MI
Responded on January 10, 2022

Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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I
Italy
1 review
Dined on January 4, 2022
Overall1food5service1ambience5

The food and the chef was excellent. Had a wonderful evening and experience until the server stole 100 dollars from me. Done with Benihana will never eat there again.

Benihana - Dearborn, MI
Responded on January 10, 2022

Dear Italy On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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MS
MarionS
1 review
Dined on January 3, 2022
Overall1food1service1ambience2

Managers were not helpful, rude and didn’t listen at all. Waited 15 minutes before a waitress came over with water. Had a coupon which they wouldn’t honor because I didn’t realize I had to print it. They need to get with the times, not everyone has an available printer. Especially when you have to use your phone for a menu.

Benihana - Dearborn, MI
Responded on January 10, 2022

Dear MarionS On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Detroit
5 reviews
Dined on January 3, 2022
Overall5food5service5ambience5

Overall great experience, only down side is a lot of “smoke” from the grill which is unusual, having eaten here several times.

DJ
DaJourS
1 review
Dined on January 1, 2022
Overall5food5service4ambience4

Our shift Eli was amazing!!! He really knows how to cook and hooked our food up to the max! I am definitely coming back just to have him as my chef again. He did a great job!

OT
OpenTable Diner
Detroit
3 reviews
Dined on January 1, 2022
Overall4food5service4ambience4

The Chef was GREAT !!

The wait after you arrive for your reservation is a lil long.
You can tell they are understaffed, because even the Chef had to call for someone to bring her supplies. The waitresses could be a bit more attentive when it comes to refilling water/drinks. Overall, it was better this time than last time. I keep trying to be patient with this establishment.

MM
MonicaM
Detroit
5 reviews
Dined on December 31, 2021
Overall5food5service5ambience4

Great place to celebrate New Year's Eve, or any event!

TM
TinaM
1 review
Dined on December 31, 2021
Overall5food5service5ambience5

Excellence food and service!!!

w
wendyc
Detroit
1 review
Dined on December 30, 2021
Overall1food4service1ambience3

I know that you're short-staffed, but the experience of the waitress was absolutely terrible she was not a tentative at all I forgot to bring our salad until the end of dinner I just think I've been there enough to know the difference also it's not very pleasant that's for sure the barmaid Tanya was super and the Chef was a great cook. Was my Birthday and it was stated on my reservation, nothing done or even acknowledged. Very sad.

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear wendyc On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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D
Disappointed
Detroit
3 reviews
Dined on December 29, 2021
Overall2food4service1ambience1

I understand shorthanded is a major issue right now. Don't let reservations be made if you can't handle taking care of the paying guests. We came to celebrate a birthday and didn't even get an ice cream offered or anything. We waited over 25 minutes to be sat past our reservation time. Then we were sat in corner, next to tables used to fill take out containers, waiting another 10 minutes at our table before we were greeted and asked for our drink order. Got our drinks and soups and still did not have napkins or silverware. I got up and went to the front station and asked to speak to a manager and waited ten minutes and finally returned to my table still not able to speak to the manager on duty. I get it.. short staffed...but this? I had asked if my grandchildren could at least get some ice cream dessert. Was told it will be at least 5 minutes before they could bring it out. We just left after paying over $250 for the 3 adults and two children. Good chef but very disappointing.

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear Disappointed On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
OpenTable Diner
1 review
Dined on December 29, 2021
Overall5food5service5ambience4

Eli was our cook tonight and it was such a great experience and Summer was awesome as well. It was busy and she never missed a beat!

Benihana - Dearborn, MI
Responded on January 6, 2022

Dear Guest We are happy to hear that you enjoyed the dining experience!

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DK
DesmondK
1 review
Dined on December 29, 2021
Overall5food5service5ambience5

Everything was excellent from the server to the cook! Keep up the awesome work!

Benihana - Dearborn, MI
Responded on January 6, 2022

Dear DesmondK Your feedback is appreciated. We will be sure to share your kind words with the team.

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AW
AngelW
1 review
Dined on December 28, 2021
Overall2food4service1ambience2

Very rude nasty host at the front desk, not only with me but other's...she made us wait after 1 hour for no reason with a empty restaurant after our reservation time. She turned a guest of mine away after she knew I told her I was having a party member running a lil behind we ordered for him and she didn't allow him to join us and turned him away. I don't know who this lady think she is bt she made my first experience and bday dinner a nightmare. WILL NOT BE RETURNING

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear AngelW On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Detroit
1 review
Dined on December 28, 2021
Overall1food4service1ambience1

Weather conditions were bad which doubled our driving time so I called and let the restaurant know we would be 12 mins late according to the GPS. The hostess rudely said if you are more than 15 mins late we’re cancelling your reservation. I informed her we would be there before our 15 mins was up. Upon arrival we were not greeted at the host stand and was just asked “name?” With an attitude. She asked where the other two people in my party were and I politely informed her they were finding a parking spot. She said okay I’ll seat you when they walk in. The other two family members walked in at 6:15pm on the dot and she said I’m cancelling your reservation it’s 6:16pm. To our shock we said we were all there and that she should be able to seat us. Mind you there was not another person in the lobby waiting for a table and they were not busy! We then asked to speak with a manager and the manager came over with a poor attitude as well he did not greet us he did not show any type of compassion given the driving conditions outside and rudely told us “I’ll make an exception this time” as if there were 10 other pretend parties waiting for our table. We then we’re seated immediately after that and waited 20 mins for a server to come and take our drink orders. Our server ended up being the manager who made the “exception” to seat us and he rudely looked at me and singled me out and said “and I’m also going to be your server today” in which I replied “okay”. As a manager he lacks the basic fundamentals of customer service and as someone who worked in the service industry for many years I know that he is unfit for that role. Fast forward to the chef who was amazing and that was the most positive part of our entire stay. I unfortunately dropped my fork on the floor and asked for a new one three times in which the chef tried to flag down our server. I never got a fork. I had to wait until my fiancé was done with his to eat my food. I will never be back!

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

Report
OT
OpenTable Diner
1 review
Dined on December 28, 2021
Overall1food1service1ambience3

Waited over 1 hour for the chef to arrive.. waited 30 minutes for my drink. Once we finally received our food it was horribly salty because the chef used a very healthy amount of salt, butter, AND soy sauce.

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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A
Across
1 review
Dined on December 28, 2021
Overall3food5service2ambience4

I had a reservation but it still took a couple hours for us to eat.

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear Across On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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JH
JohnH
1 review
Dined on December 27, 2021
Overall4food5service4ambience5

Food was fantastic, the only issue was that there was a shortage of chefs, but that didn’t ruin the experience at all. Definitely recommend going here.

Benihana - Dearborn, MI
Responded on January 6, 2022

Dear JohnH On behalf of the Benihana team we look forward to serving you again!

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H
Honesty
Detroit
2 reviews
Dined on December 27, 2021
Overall3food4service4ambience3

Good time food was good floors were really dirty. Seen a chef knock over 3 glass on the floor as she was exiting from the table and just left them. They sat there for 15 minutes before the waitress picked them up.

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear Honesty Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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DB
DawnB
1 review
Dined on December 27, 2021
Overall2food1service2ambience1

The food was over cooked, and the waitress had to many tables to assist us as needed.

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear DawnB Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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FAQs

You can order delivery directly from Benihana - Dearborn, MI using the Order Online button. Benihana - Dearborn, MI also offers delivery in partnership with Postmates and Uber Eats. Benihana - Dearborn, MI also offers takeout which you can order by calling the restaurant at (313) 593-3200.

Benihana - Dearborn, MI is rated 3.9 stars by 3068 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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