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Benihana - Dearborn, MI

3.9
3066 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Join us in our bar and lounge for Happy Hour, Monday through Thursday from 5–7 p.m. and Friday from 4–7 p.m. We offer complimentary valet parking for dinner nightly. An 18% service charge is added to all guest checks for parties of eight or more. This service charge will be paid directly to the employees who provided service to you.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 3066 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.4
food
3.8
service
3.8
ambience
3.8
value
Noise · Moderate
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OT
OpenTable Diner
1 review
Dined 19 hours ago
Overall5food5service5ambience5

It was my husband’s birthday. Great meal!!

P
Paige
1 review
Dined 5 days ago
Overall1food3service3ambience1

The hostess and manager had a bad attitude and poor customer service toward the customers.

Benihana - Dearborn, MI
Responded 2 hours ago

Dear Paige Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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N
Nikki
1 review
Dined 5 days ago
Overall5food5service5ambience5

Our server and the cook (Tai) were AWESOME!!!! I’ll be back because of them!!!

KH
KevinH
1 review
Dined 6 days ago
Overall3food4service2ambience3

Service was very slow and the waitress wasn't very friendly.

Benihana - Dearborn, MI
Responded 4 days ago

Dear KevinH Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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L
Linda
1 review
Dined 7 days ago
Overall2food5service3ambience1

They sat at a table with a broken hood fan. All the smoke from the table went in my husband's face the entire meal making it impossible to stay at the table,. He had to leave table and sit in the lobby and we boxed his dinner. When he complained to the manager he said there was nothing he could do about it's. In the end the gave us a $27 discount on a $185 bill. So not worth it. We were informed by staff that they knew the fan wasn't working. My husband's meal alone was $40 and he couldn't enjoy it with they family.

Benihana - Dearborn, MI
Responded 5 days ago

Dear Linda We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
Detroit
5 reviews
Dined on January 10, 2022
Overall1food1service1ambience1

The worst experience ever it was our first time their the food was old the service was horrible the waitress got extremely rude with us she also charged us for extra items we didn't even order I was asking her politely to see the check and she snatched my bill threw it on the table, then I had gotten up to give her the payment she starts talking about us to our face then she threw names and I fired back at her very unprofessional customer experience and the manager isn't any better I complained and nothing was done NEVER AGAIN! Horrible service and food was old!

Benihana - Dearborn, MI
Responded 6 days ago

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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LA
LatoyaA
1 review
Dined on January 10, 2022
Overall5food5service5ambience5

Chef was very energetic and entertaining. The food was awesome and the chef attended to every request.

OT
OpenTable Diner
Detroit
3 reviews
Dined on January 5, 2022
Overall1food5service1ambience1

The place smelled of some stinky smell. I believe it was the carpet. The manager has a horrible attitude and always does! I love this place and this location is convenient for me but yesterday made me consider not returning.

Benihana - Dearborn, MI
Responded on January 10, 2022

Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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I
Italy
1 review
Dined on January 4, 2022
Overall1food5service1ambience5

The food and the chef was excellent. Had a wonderful evening and experience until the server stole 100 dollars from me. Done with Benihana will never eat there again.

Benihana - Dearborn, MI
Responded on January 10, 2022

Dear Italy On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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MS
MarionS
1 review
Dined on January 3, 2022
Overall1food1service1ambience2

Managers were not helpful, rude and didn’t listen at all. Waited 15 minutes before a waitress came over with water. Had a coupon which they wouldn’t honor because I didn’t realize I had to print it. They need to get with the times, not everyone has an available printer. Especially when you have to use your phone for a menu.

Benihana - Dearborn, MI
Responded on January 10, 2022

Dear MarionS On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Detroit
5 reviews
Dined on January 3, 2022
Overall5food5service5ambience5

Overall great experience, only down side is a lot of “smoke” from the grill which is unusual, having eaten here several times.

DJ
DaJourS
1 review
Dined on January 1, 2022
Overall5food5service4ambience4

Our shift Eli was amazing!!! He really knows how to cook and hooked our food up to the max! I am definitely coming back just to have him as my chef again. He did a great job!

OT
OpenTable Diner
Detroit
3 reviews
Dined on January 1, 2022
Overall4food5service4ambience4

The Chef was GREAT !!

The wait after you arrive for your reservation is a lil long.
You can tell they are understaffed, because even the Chef had to call for someone to bring her supplies. The waitresses could be a bit more attentive when it comes to refilling water/drinks. Overall, it was better this time than last time. I keep trying to be patient with this establishment.

MM
MonicaM
Detroit
5 reviews
Dined on December 31, 2021
Overall5food5service5ambience4

Great place to celebrate New Year's Eve, or any event!

TM
TinaM
1 review
Dined on December 31, 2021
Overall5food5service5ambience5

Excellence food and service!!!

w
wendyc
Detroit
1 review
Dined on December 30, 2021
Overall1food4service1ambience3

I know that you're short-staffed, but the experience of the waitress was absolutely terrible she was not a tentative at all I forgot to bring our salad until the end of dinner I just think I've been there enough to know the difference also it's not very pleasant that's for sure the barmaid Tanya was super and the Chef was a great cook. Was my Birthday and it was stated on my reservation, nothing done or even acknowledged. Very sad.

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear wendyc On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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D
Disappointed
Detroit
3 reviews
Dined on December 29, 2021
Overall2food4service1ambience1

I understand shorthanded is a major issue right now. Don't let reservations be made if you can't handle taking care of the paying guests. We came to celebrate a birthday and didn't even get an ice cream offered or anything. We waited over 25 minutes to be sat past our reservation time. Then we were sat in corner, next to tables used to fill take out containers, waiting another 10 minutes at our table before we were greeted and asked for our drink order. Got our drinks and soups and still did not have napkins or silverware. I got up and went to the front station and asked to speak to a manager and waited ten minutes and finally returned to my table still not able to speak to the manager on duty. I get it.. short staffed...but this? I had asked if my grandchildren could at least get some ice cream dessert. Was told it will be at least 5 minutes before they could bring it out. We just left after paying over $250 for the 3 adults and two children. Good chef but very disappointing.

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear Disappointed On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
OpenTable Diner
1 review
Dined on December 29, 2021
Overall5food5service5ambience4

Eli was our cook tonight and it was such a great experience and Summer was awesome as well. It was busy and she never missed a beat!

Benihana - Dearborn, MI
Responded on January 6, 2022

Dear Guest We are happy to hear that you enjoyed the dining experience!

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DK
DesmondK
1 review
Dined on December 29, 2021
Overall5food5service5ambience5

Everything was excellent from the server to the cook! Keep up the awesome work!

Benihana - Dearborn, MI
Responded on January 6, 2022

Dear DesmondK Your feedback is appreciated. We will be sure to share your kind words with the team.

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AW
AngelW
1 review
Dined on December 28, 2021
Overall2food4service1ambience2

Very rude nasty host at the front desk, not only with me but other's...she made us wait after 1 hour for no reason with a empty restaurant after our reservation time. She turned a guest of mine away after she knew I told her I was having a party member running a lil behind we ordered for him and she didn't allow him to join us and turned him away. I don't know who this lady think she is bt she made my first experience and bday dinner a nightmare. WILL NOT BE RETURNING

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear AngelW On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Detroit
1 review
Dined on December 28, 2021
Overall1food4service1ambience1

Weather conditions were bad which doubled our driving time so I called and let the restaurant know we would be 12 mins late according to the GPS. The hostess rudely said if you are more than 15 mins late we’re cancelling your reservation. I informed her we would be there before our 15 mins was up. Upon arrival we were not greeted at the host stand and was just asked “name?” With an attitude. She asked where the other two people in my party were and I politely informed her they were finding a parking spot. She said okay I’ll seat you when they walk in. The other two family members walked in at 6:15pm on the dot and she said I’m cancelling your reservation it’s 6:16pm. To our shock we said we were all there and that she should be able to seat us. Mind you there was not another person in the lobby waiting for a table and they were not busy! We then asked to speak with a manager and the manager came over with a poor attitude as well he did not greet us he did not show any type of compassion given the driving conditions outside and rudely told us “I’ll make an exception this time” as if there were 10 other pretend parties waiting for our table. We then we’re seated immediately after that and waited 20 mins for a server to come and take our drink orders. Our server ended up being the manager who made the “exception” to seat us and he rudely looked at me and singled me out and said “and I’m also going to be your server today” in which I replied “okay”. As a manager he lacks the basic fundamentals of customer service and as someone who worked in the service industry for many years I know that he is unfit for that role. Fast forward to the chef who was amazing and that was the most positive part of our entire stay. I unfortunately dropped my fork on the floor and asked for a new one three times in which the chef tried to flag down our server. I never got a fork. I had to wait until my fiancé was done with his to eat my food. I will never be back!

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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OT
OpenTable Diner
1 review
Dined on December 28, 2021
Overall1food1service1ambience3

Waited over 1 hour for the chef to arrive.. waited 30 minutes for my drink. Once we finally received our food it was horribly salty because the chef used a very healthy amount of salt, butter, AND soy sauce.

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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A
Across
1 review
Dined on December 28, 2021
Overall3food5service2ambience4

I had a reservation but it still took a couple hours for us to eat.

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear Across On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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JH
JohnH
1 review
Dined on December 27, 2021
Overall4food5service4ambience5

Food was fantastic, the only issue was that there was a shortage of chefs, but that didn’t ruin the experience at all. Definitely recommend going here.

Benihana - Dearborn, MI
Responded on January 6, 2022

Dear JohnH On behalf of the Benihana team we look forward to serving you again!

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H
Honesty
Detroit
2 reviews
Dined on December 27, 2021
Overall3food4service4ambience3

Good time food was good floors were really dirty. Seen a chef knock over 3 glass on the floor as she was exiting from the table and just left them. They sat there for 15 minutes before the waitress picked them up.

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear Honesty Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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DB
DawnB
1 review
Dined on December 27, 2021
Overall2food1service2ambience1

The food was over cooked, and the waitress had to many tables to assist us as needed.

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear DawnB Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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N
Nightout
1 review
Dined on December 27, 2021
Overall3food5service2ambience4

Went to celebrate my wife's birthday. We were seated for 20 minutes before anyone came to our table. Took 45 minutes to get drinks. Two tables that were seated after our table were served drinks and eating before our orders were even taken. Did not get sorbet. I had to get up and request water refills several times and find napkins. The chef was nice and did a great job!!! This is the first time we experienced poor service that this location.

Thank you.

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear Nightout Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
Detroit
1 review
Dined on December 27, 2021
Overall3food5service3ambience3

Our wait once we got to our table was quite long. I asked for to go containers because it was taking so long for our server to come back and was told I had to wait for our server. Then, we were told no to go bags for our containers to carry them out in. For the cost, we should have received better service and bags at the very least!

Benihana - Dearborn, MI
Responded on January 3, 2022

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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K
ginaK
Detroit
1 review
Dined on December 27, 2021
Overall5food5service5ambience5

my server was great. he was polite and helpful...

Benihana - Dearborn, MI
Responded on January 4, 2022

Dear ginaK We are happy you enjoyed the Benihana experience! Come back soon!

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RW
vipRenitaW
Detroit
20 reviews
Dined on December 26, 2021
Overall5food5service5ambience5

My chef was excellent! Didn’t shy away from the garlic butter which is what we all come there for!

OT
OpenTable Diner
Detroit
1 review
Dined on December 26, 2021
Overall5food5service5ambience5

It was perfect I had my favorite chef… he pranks up and shows I live it and him

AD
AmyD
1 review
Dined on December 25, 2021
Overall5food5service5ambience4

We went on Christmas day and it was wonderful. Not too busy either, so it was not noisy. Our server and chef were amazing! The food was amazing too! Definitely recommend going.

TY
TylerY
1 review
Dined on December 24, 2021
Overall5food5service5ambience5

Tai was an amazing cook, and Mimi was an incredible server. Had a wonderful Christmas Eve

Benihana - Dearborn, MI
Responded on January 6, 2022

Dear TylerY We are happy you enjoyed the Benihana experience! Come back soon!

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NY
NiaY
1 review
Dined on December 23, 2021
Overall1food2service1ambience1

1. Too many people at the table
2. Waitress very lost and not knowing what to do.
3. Waitress was not very attentive to the table.
4. Cook seemed very bothered as if she was not interested in being there.
5. Cook did not perform as they usually do while cooking at the hibachi grill.
6. Waitress kept disappearing and took 20 minutes to bring the bill after putting everyone's food in to go plates.
7. When waitress finally brought the bill she continued to mix my food up with another guest at the table so she had to go back 3 to 4 times before she got it right.

Benihana - Dearborn, MI
Responded on December 29, 2021

Dear NiaY On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Chicago
1 review
Dined on December 23, 2021
Overall5food5service4ambience4

Server and chef worked hard and provided a great meal!

KG
KimG
Detroit
3 reviews
Dined on December 22, 2021
Overall2food5service3ambience5

The manager and hostess were not accommodating and I will not return here again. Out server and chef were friendly and the food was cooked and seasoned properly thanks to Kyle!!

MG
MarvelG
1 review
Dined on December 21, 2021
Overall5food5service5ambience5

Was very entertaining! watching the chef presentation and preparing the food.

OT
vipOpenTable Diner
Detroit
5 reviews
Dined on December 19, 2021
Overall1food2service1ambience1

If you like warm sashimi, food that comes late and staff that ignores you this is the place you want to go!

Normally the service and food is run of the mill Benihana. However this particular trip was just awful. The salad came after dinner (and we had to flag down the waitress to even get it), my sashimi meal came after the rest of my party was finished with their dinner, and i had to have the manager wrap up my sushi to go because it came so late. The salmon roll and yellow tail rolls were extremely small and only have flakes of said fish inside- Benihana should change their names to “salmon flavored rice roll” instead of “salmon roll”.

The manager comped my warm sashimi meal, but that even was not enough to make me want to return.

Do not recommend

Benihana - Dearborn, MI
Responded on December 20, 2021

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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OT
OpenTable Diner
Detroit
1 review
Dined on December 18, 2021
Overall5food5service5ambience5

Delicious!

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TM
TraceyM
1 review
Dined on December 18, 2021
Overall3food2service4ambience3

Too much use of garlic butter. Maybe should ask if someone wants extra. I was sick before leaving & rest of night. Never ate my food.

Benihana - Dearborn, MI
Responded on December 20, 2021

Dear TraceyM On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report

FAQs

You can order delivery directly from Benihana - Dearborn, MI using the Order Online button. Benihana - Dearborn, MI also offers delivery in partnership with Postmates and Uber Eats. Benihana - Dearborn, MI also offers takeout which you can order by calling the restaurant at (313) 593-3200.

Benihana - Dearborn, MI is rated 3.9 stars by 3066 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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