Benihana - Dearborn
Join us in our bar and lounge for Happy Hour, Monday through Thursday from 5–7 p.m. and Friday from 4–7 p.m. We offer complimentary valet parking for dinner nightly. An 18% service charge is added to all guest checks for parties of eight or more.
Great food was delicious
Our cook was amazing! Every dish was cooked and seasoned perfectly! His interaction with our table was great and he listened to everyone's request.
the service great and the food was delicious! I definitely recommend this place
While celebrating my sins 14th bday,there were 2 men sitting @ the end of the table using an enom o us amount of profanity. I brought it to the attention of the staff, and I was offered to cash my bill out early and to move. I was pleased with the gesture.
We received our soup and salad after entree, all of us ordered steak hibachi with chicken fried rice and our rice came out after our entree as well . We would've like to mix the rice with the steak and veggies as it should be. When we tried to ask our server what was going on she acted as if we where a bother and said they was short staffed . $130 for dinner and will never try it again. It truly was disappointing and not the same as last experiences.
Armando was good and the server helped us to order
Dry chicken. Incorrectly made. Wasn’t offered any dipping sauces . Sticky bathroom floors. No toilet paper .
It was great
The server was good but the cook Jasmine was awesome. When she found out it was my birthday she made it that more entertaining. She engaged with our table very well and the food was outstanding
Our experience was good, however the waiter we had was rather rude to the whole table. It really made things uncomfortable for us. I’m not sure that I would come back to this location.
My server was good it was when other servers and workers were asked to assist and their attitudes were not friendly, warm or welcoming. There was not explanation given things were just happening. Waited a long time from r the cook to come to the table. Sushi was not right and sat for a long time before server brought it to me so I sent it back. No apology was given just a side conversation between the server and another server about it. When ice cream was brought out for birthday celebration they just brought ice cream out instead of asking what we wanted I can't eat chocolate and a strong attitude was given when told by one of the other servers that this is the birthday celebration. Overall I have had much better service here but will continue to go to the other locations in the future.
I wasn't happy with the chef's cooking. It seems like she was new. She cooked slow. Also i don't understand why there aren't more chefs. We ate out soup and salad but still no chef. That is a pattern that i don't appreciate. It takes up my time.
Chef Eli was amazing as always!
We had a great time!!
The chef wad amazing with our young kids who had never been before, which made for a great experience for all of us! He even got some reluctant children to try new stuff!!
Chef experience was good, service was horrible. Waiter would not replenish our drinks. Not even all fo my meal was served to me. She tried to serve me my rice when we were paying the check. For 40+ dollars a plate, one would expect good service.
Our hostess was awesome; however the manager was very unprofessional... I admittedly had more in my party than reserved and as we were trying to figure out how to accommodate the remaining 4 people the manager was very snappy. She wouldn’t let us speak at all... some of my party had to sit in the private lounge when they had a whole habachi grill available.
There was a mishap with the oven hood over our table leaking oil and we had to move tables in the middle of our meal; however, the manager came multiple times to check on us and made sure to take care of us when it came to the bills. Life happens so no big deal to us, but the customer service went above and beyond!
The hostess were all standing around looking unkempt and not very groomed, their was approximately 6 ladies standing there while the phone continously ringed. When we got seated the hostess removed 2 chairs for everyone's comfort, then came back 5 min later and said 2 more people would be joining, which is fine the more the merrier!, but they never came. Took forever for the waitress to come who never cracked a smile but she was somewhat pleasant. The chef was lackluster also, all her little tricks were done quietly, you could barely hear her, and she never smiled or engaged with any of customers at her table. I had to keep reminding our waitress that we were there to celebrate a birthday and she never acknowledged me but they did sing a song at the end and gave my father some ice cream. I took my mom and dad (their first time at Benihana) for his 70th bday. While the food was good the experience wasn't the greatest, and we came from Grand Rapids, Mi for this special occasion. We all enjoyed our meal, but it lacked finesse and this needs to be worked on at the Dearborn establishment. Also the cooking area behind up had a leak from the ceiling and water was splashing everywhere (heavy rain). This Benihana is in a corporate area and it needs a bit of cleaning up, from attitudes to ambiance
Waitress was none caring and cook seemed as if he had an attitude and did not cut meat up, had to repeatedly ask for butter, not happy with experience this time😔
The chef ignored my request didnt communicate and the waiter was rude and rushed us.
Everything was good until my niece almost swallowed a piece of glass and then she found a hair in her soup. I ask for manager they came over asked if she is ok then I ask server to bring her something else to drink. They brought her a bottle water and comp the bill and that is it. Our server Tisha was awesome.
Awful experience! Our Chef said Zero words to us while preparing our meals, that is the main reason we spend UnGodly amounts of money there. Very disappointed
Great experience food was delicious!!
I ordered appetizers that never came we waited for almost an hour on the table before they started cooking plates and silverware were dirty we had to ask for new ones server had an attitude never going back there
It was wonderful
My cook Claudia was amazing but my waitress was horrible rolling her eyes when asking an question. She never filled our waters or asked did we want anything to drink. We never saw her again after 30 min of putting the order in she dropped off the soup left untill it was over. I order the twin lobster tail and never got my green tea drink (matter of fact every time i order that meal no matter who the server is they never give it to me take it off the menu . She was rude walking a way while asking a question about change or purchasing a item to go. Need new servers but keep the cooks. bad servers can make the whole experience unsatisfying its hard to be unsatisfied with good food. Food for thought
Waitress never gave refills on water or pop. Had a party of nine for two birthday's. Took almost an hour to get the orders of sushi. Horrible service. Asked for refills multiple times and never got it. Was there over 2.5 hours waiting for stuff.
It was a graduation dinner.
Best service I've ever had at a benihana. The chef and waitress were great.
I much prefer this location to the Troy one.
It's very pricey so I would not come without a birthday coupon.
This location has it ups and downs with the taste of food...but this visit was good.
The family finally had the chance to get together to celebrate special days...our server Daisy was right on top of things, especially with the little kids we had. Daisy was outstanding. Our chef was Jasmine and she was amazing and the food was delicious. She kept the kids entertained, all the while getting our meals to us. We had a reservation and we were seated promptly at our time...all went smoothly and we all had a wonderful time. Can’t wait to go back again, my favorite restaurant!
The last two times I have been there i've had a bad experience.
I definitely would not recommend the Dearborn Store to anyone at this time. The young lady at the reception counter was so unfriendly and even less friendly when she escorted us to our table. The Chef was really good and she was very nice but the waitress was terrible. She literally messed up everybody's check...all of us. She also left with my debit card, came back twice without returning it.....no one wants to be separated from their card that long. I have been coming for a very long time and have never been so disappointed.
Chef was very kind, courteous, very entertaining and knew her knife work
Our server and chef were absolutely wonderful and our group looks forward to coming back!
All of the servers and cooks were very nice i enjoyed my food
Our appointment was at 6pm we got there about 5:30pm had to wait an hour then once they sat us we waited another 45 minutes. We did not leave out until almost 8:30pm mostly because of waiting for a cook to show up. However the cook was good once she did arrive. And the food was prepared perfectly
Food was spectacular and papi the chef was magnificent! Everything was seasoned very well! Clean bathroom
Ghetto !!!! The cook had a fight with the waitress , 3 people at our table were being this to the cook and the manager just let it happen . We were totally neglected