Benihana - Dearborn, MI

De reviews over Benihana - Dearborn, MI van mensen die hier hebben gegeten. Gebaseerd op recente beoordeling.

1. K

   Kevin

   Unspecified1 recensie

   3.0

   1 dag geleden gegeten

   1. Algeheel 3
   2. Eten 4
   3. Bediening 3
   4. Sfeer 3

   I’m sorry, but it’s just not what it used to be. The prices were very high and the days of Japanese cooks are long gone. Our Chef was good, but the Japanese cooks were a big part of the experience back in the day. The waitress got my sushi order all wrong and a few things were missing from the dinners. I also remember long wait times years ago, and on a Friday evening the restaurant was sparsely populated. I think they need a redo or a modernization to get back in the busy booking world.
   

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2. S

   Serena

   Detroit3 recensies

   3.0

   5 dagen geleden gegeten

   1. Algeheel 3
   2. Eten 5
   3. Bediening 1
   4. Sfeer 3

   Our reservation was for 6 pm. At 6:45 we still didn’t have our soup and salad. Christine, our waitress never came back to clear our salad bowls or refill drinks. Chef was good, food was good but waitress was awful. We also had to wait for the dipping sauces. The other party asked to see the manager. It’s a small space to eat to begin with so eating your meal with salad and soup bowls on the table made it even less enjoyable.
   

   Benihana - Dearborn, MIReageerde 3 dagen geleden

   Hey Serena, We're really sorry to hear about your recent experience at Benihana - Dearborn, MI. We understand how frustrating it can be to not have your meal served on time and we apologize for the inconvenience caused. It's also disappointing to hear that you found our service lacking. We're always striving to provide the best dining experience for our guests and we regret that we fell short this time. We appreciate your feedback and will certainly address these issues with our team. We hope you'll give us another chance to provide you with the high-quality food and service we're known for. Best regards, The Management Team
   

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3. C

   Candace

   San Francisco1 recensie

   5.0

   6 dagen geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Had a daughter’s graduation dinner here. They made it enjoyable. Very accommodating to our needs.
   

   Benihana - Dearborn, MIReageerde 4 dagen geleden

   Thanks for the review, Candace! We're thrilled to hear that you had a wonderful graduation dinner with your daughter at Benihana - Dearborn, MI. It's great to know that our team was able to accommodate your needs and make your experience enjoyable. We strive to provide top-notch service and we're glad we hit the mark for you. We look forward to serving you again soon!
   

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4. C

   Caleb

   Unspecified1 recensie

   1.0

   7 dagen geleden gegeten

   1. Algeheel 1
   2. Eten 1
   3. Bediening 1
   4. Sfeer 1

   We drove over 30 minutes and arrived on time for our 7PM reservation (that had been set for 2 weeks) and were told while checking in that we would need to wait 1.5 hrs to be seated. We had a 2 year old and a 1 year old with us and could not wait that late. We weren’t offered anything, the wait staff’s attitude toward the situation was pretty cold. What’s the point in setting a reservation if we have to wait so long anyway? A couple of women waiting for their 6pm reservation had still been waiting around 7:30 PM and were even skipped over as Benihana’s staff started calling out for 6:15 PM reservations. This shows a total lack of organization and care for their customers on Benihana’s part. This was my wife’s favorite restaurant but we cannot go anymore because we can’t risk not getting seated every time because the restaurant clearly does not care about their regular customers.
   

   Benihana - Dearborn, MIReageerde 5 dagen geleden

   Thanks for the feedback, Caleb. We're truly sorry to hear about your recent experience at Benihana - Dearborn, MI. We understand how frustrating it can be to arrive on time for a reservation only to find that you have to wait, especially when you have young children. We also apologize for any lack of organization during your visit. We take your comments seriously and will use them to improve our service. We hope that you might give us another chance to make it up to you in the future. The Management Team
   

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5. V

   Vivian

   Caraïben1 recensie

   5.0

   Gegeten op 9 mei 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   I think his name is Rafael. Our Chef was very friendly and entertaining. He took special care in preparing the food according to the guests’ preferences (and there were lots!). The food was soooo delicious! I look forward to visiting Dearborn’s Benihana again! Vivian T.
   

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6. J

   JK

   Seattle / Oost-1 recensie

   1.0

   Gegeten op 7 mei 2025

   1. Algeheel 1
   2. Eten 1
   3. Bediening 1
   4. Sfeer 1

   Place was filthy. We had a reservation for a group table then decided to sit in bar/lounge area. All tables were sticky, the place smelled like bad fried food. We sat for 20 minutes and no one came to take our order, so we left. Bar area looked like a fraternity party had been there. Do not waste your time
   

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7. C

   Chris vip

   Detroit22 recensies

   5.0

   Gegeten op 3 mei 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   The bartender Rafi is great, Tish the server is exceptional, the Chef I think was Tyronne cooked an amazing meal.
   

   Benihana - Dearborn, MIGereageerd op 4 mei 2025

   Hey Chris, thanks for taking the time to leave us this fantastic review! We're thrilled to hear that you enjoyed your meal and found our team to be great. It's always our goal to provide exceptional service and it's great to know we hit the mark during your visit. We appreciate your high ratings and look forward to welcoming you back to Benihana - Dearborn, MI soon! Best, The Management Team
   

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8. C

   Cherelle Lenore

   Unspecified1 recensie

   5.0

   Gegeten op 2 mei 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Our cook was wonderful. He made sure everything was correct and that everyone at the table was satisfied.
   

   Benihana - Dearborn, MIGereageerd op 4 mei 2025

   Thanks for the feedback, Cherelle Lenore! We're thrilled to hear that you and your family had a wonderful dining experience at Benihana - Dearborn, MI. We're glad that your meal was prepared perfectly and that you were satisfied with our service. Your high ratings for food, service, and value are greatly appreciated. We look forward to serving you again soon.
   

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9. N

   Nisha

   Detroit2 recensies

   5.0

   Gegeten op 28 april 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Geeat service once i got in i was seated no long wait time n food was good as always
   

   Benihana - Dearborn, MIGereageerd op 30 april 2025

   Thanks for the review, Nisha! We're thrilled to hear that you enjoyed your experience at Benihana - Dearborn, MI. It's always a pleasure to know that our food and service met your expectations. We appreciate your patience and kind words. We look forward to serving you again soon!
   

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10. J

    Jordan

    Detroit3 recensies

    4.0

    Gegeten op 21 april 2025

    1. Algeheel 4
    2. Eten 4
    3. Bediening 3
    4. Sfeer 4

    The Staff members were helpful and friendly. The Chef cooked the food well and he was friendly. The Server was good and friendly. The food was good.  I had a good overall experience.
    

    Benihana - Dearborn, MIGereageerd op 23 april 2025

    Thanks for visiting us, Jordan! We're thrilled to hear that you had a good overall experience at Benihana - Dearborn, MI. It's great to know that our staff members and chefs met your expectations. We always strive to provide friendly and helpful service, and we're glad that you appreciated it. We're sorry to hear that you found our service to be less than perfect. Your feedback is valuable and will help us improve. We hope to welcome you back soon.
    

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