Benihana - Dearborn, MI

Benihana - Dearborn, MI reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. V

   Vivian

   Caribbean1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I think his name is Rafael. Our Chef was very friendly and entertaining. He took special care in preparing the food according to the guests’ preferences (and there were lots!). The food was soooo delicious! I look forward to visiting Dearborn’s Benihana again! Vivian T.
   

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2. J

   JK

   Seattle1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Place was filthy. We had a reservation for a group table then decided to sit in bar/lounge area. All tables were sticky, the place smelled like bad fried food. We sat for 20 minutes and no one came to take our order, so we left. Bar area looked like a fraternity party had been there. Do not waste your time
   

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3. C

   Chris VIP

   Detroit22 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The bartender Rafi is great, Tish the server is exceptional, the Chef I think was Tyronne cooked an amazing meal.
   

   Benihana - Dearborn, MIResponded 6 days ago

   Hey Chris, thanks for taking the time to leave us this fantastic review! We're thrilled to hear that you enjoyed your meal and found our team to be great. It's always our goal to provide exceptional service and it's great to know we hit the mark during your visit. We appreciate your high ratings and look forward to welcoming you back to Benihana - Dearborn, MI soon! Best, The Management Team
   

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4. C

   Cherelle Lenore

   Unspecified1 review

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our cook was wonderful. He made sure everything was correct and that everyone at the table was satisfied.
   

   Benihana - Dearborn, MIResponded 6 days ago

   Thanks for the feedback, Cherelle Lenore! We're thrilled to hear that you and your family had a wonderful dining experience at Benihana - Dearborn, MI. We're glad that your meal was prepared perfectly and that you were satisfied with our service. Your high ratings for food, service, and value are greatly appreciated. We look forward to serving you again soon.
   

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5. N

   Nisha

   Detroit2 reviews

   5.0

   Dined on April 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Geeat service once i got in i was seated no long wait time n food was good as always
   

   Benihana - Dearborn, MIResponded on April 30, 2025

   Thanks for the review, Nisha! We're thrilled to hear that you enjoyed your experience at Benihana - Dearborn, MI. It's always a pleasure to know that our food and service met your expectations. We appreciate your patience and kind words. We look forward to serving you again soon!
   

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6. J

   Jordan

   Detroit3 reviews

   4.0

   Dined on April 21, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The Staff members were helpful and friendly. The Chef cooked the food well and he was friendly. The Server was good and friendly. The food was good.  I had a good overall experience.
   

   Benihana - Dearborn, MIResponded on April 23, 2025

   Thanks for visiting us, Jordan! We're thrilled to hear that you had a good overall experience at Benihana - Dearborn, MI. It's great to know that our staff members and chefs met your expectations. We always strive to provide friendly and helpful service, and we're glad that you appreciated it. We're sorry to hear that you found our service to be less than perfect. Your feedback is valuable and will help us improve. We hope to welcome you back soon.
   

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7. L

   Luis VIP

   New York City19 reviews

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   I needed to write this review since I had a terrible experience at this restaurant. Worst service from our waiter (I would have loved to know her name).worst service that I have had in a long time. At the end she even threw the pen against the table when it was the time to pay. The interiors of this site do not reflect what Benihana is about, very deteriorated. Food was ok and the cook was good and attentive. Definitely would not recommend Benihana at this site!!
   

   Benihana - Dearborn, MIResponded on April 22, 2025

   Hi Luis, We're truly sorry to hear about your recent experience at Benihana - Dearborn, MI. We pride ourselves on our service and it's disheartening to hear that we didn't meet your expectations. We appreciate your feedback and will use it to improve our service. We're glad to hear that you enjoyed the food and found our cook to be attentive. We hope you'll give us another chance to provide the high-quality dining experience we're known for. Best Regards, The Management Team
   

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8. J

   Joy

   Miami1 review

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tiffany & tay are the best ! Food is great, and affordable
   

   Benihana - Dearborn, MIResponded on April 21, 2025

   Thanks for visiting us, Joy! We're thrilled to hear that you and your husband enjoyed your dining experience with us at Benihana - Dearborn, MI. It's wonderful to know that our food and service met your expectations. We always strive to provide great value and it's great to hear that you found it to be so. We look forward to serving you again soon.
   

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9. R

   Rhonda

   Detroit4 reviews

   4.0

   Dined on April 14, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We ordered a 5 course meal which came with green tea. The waitress never brought our tea. This has happened before that we had to ask for the rest of our meal to be brought to us.
   

   Benihana - Dearborn, MIResponded on April 16, 2025

   Hello Rhonda, We appreciate your feedback and we're sorry to hear about your recent experience at Benihana - Dearborn, MI. It's always our goal to provide excellent service and it's disappointing to hear that we fell short on this occasion. We understand that waiting for your tea can be frustrating and we're sorry for the inconvenience caused. We will certainly take your feedback into consideration and strive to improve. We hope you'll give us another chance to make your dining experience better. Best regards, The Management Team
   

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10. M

    Mary

    Detroit3 reviews

    5.0

    Dined on April 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The chef was very competent and cooked the food to perfection. She was pleasant and capable. The waitress was very efficient supplying everyone’s needs.
    

    Benihana - Dearborn, MIResponded on April 11, 2025

    Thanks for the review, Mary! We're thrilled to hear that you enjoyed your experience at Benihana - Dearborn, MI. It's wonderful to know that you found our chefs to be competent and met your expectations with the food. We're also glad to hear that our waitress met your needs efficiently. We strive to provide excellent service and your feedback lets us know we're on the right track. We hope to see you again soon.
    

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