Nearby points of interest
Nearby points of interest
About Benihana - Dallas
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. A visit to Benihana Dallas is like stepping into a Japanese country farmhouse among the bustle of the city. The restaurant is surrounded by a koi-filled lake. Guests cross a wooden bridge to the entrance and once inside, they are met with cordial greetings from the hosts. The restaurant consists of several smaller rooms which afford a sense of privacy; larger groups can opt for the four-table rooms located on either wing.
Dallas, TX 75251
Japanese, Sushi, Steakhouse
Hours of Operation:
Lunch: Monday - Friday: 11:00 am - 3:00 pm, Saturday - Sunday: 11:30 am - 3:00 pm
Dinner: Monday - Thursday: 3:00 pm - 10:00 pm, Friday - Saturday: 3:00 pm - 11:00 pm, Sunday: 3:00 pm - 9:30 pm
635 & Coit
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar/Lounge, Beer, Full Bar, Non-Smoking, Wine
Benihana - Dallas Ratings and Reviews
I would still always recommend Benihana - it truly depends on where you sit and who you get for your chef. We sat on a very cold night in a far corner of the restaurant and we were all freezing. Our chef had been there 16 yrs. and although very nice, not very entertaining or engaging. The steak was a bit tough and the food got cold quickly because of how cold are seating area was.
Worst experience ever....I had been to that particular location before and my experience was great... but the hostess are very rude... my reservation was not pushed back like I was promised... it was my daughters birthday... the waitress was awesome as well as the cook...if you can get pasd the bad presence at the front door, you might enjoy yourself... I was not the only one who thought so my family and other guests started to complain... some guests even walked out and on the way out said That location is this worst!!!!
Everything was great for our late Christmas Day lunch except that we had made advanced reservations and it took them 45 minutes past the reservation time to seat us. We were rushed because we had already bought movie tickets and had to exit quickly to make the movie.
We had reservations for 7 at 7:15 on Christmas Eve along with another group of 6 with reservations at 7:15. We arrived and the place was a madhouse. After waiting 30 minutes we were told they hadn't even seated the 6:00 reservations. Not sure if they overbooked or took walk ins or what. We weren't going to be seated until at least 9:30. We left and had to scramble to find another place that could take our party ON Christmas Eve. Very disappointed with the customer service. Did not even receive a phone call later with apologies or anything.
We waited for 45 minutes for our reservation on Christmas Eve with young children only to overhear the hostess tell someone else that they were running over an hour behind on reservations - we ended up leaving because our kids couldn’t wait any longer to eat and we still had at least a 45 minute wait. We made the reservation at 6:45 to accommodate our family’s schedule and this restaurant had no respect for our time or our holiday. We would have had to make our children wait until at least 8:00 just to be seated. We will not be back. When we expressed our displeasure to the hostess she had absolutely no reaction and was not at all apologetic on behalf of the restaurant. Terrible customer service. We won’t make that mistake again and will go elsewhere for our special occasions.
I have been to this location several times and had a great experience. However I have never had a lobster that tasted like it was fresh out of the ocean. I didn't complain just let it go. The next day when I checked my online banking it became a worse outing. They had charged my card an extra $20. I called the bank to file a complaint. I was actually shocked that they just made up whatever they wanted and stuck it on my bill. In addition to that when I looked more closely now b/c of the extra $20 - I saw that instead of charging us for the extra 4 fried rices we added on, they charged us for 8! I would not go back to this location at Banner Road in Dallas EVER again - and we usually go several times throughout the years for the last 20!!!
Went to Benihana for my daughters birthday after looking for a fun place to go to include adults and kids. I remember when Benihana was a step above the local hibachi places in the area but no more. Average service, below average hibachi performance. Will stay close to home next time and save some money for a better experience.
This was a good outing for my wife's birthday. Not the best place for a vegan, like myself. I did not know that butter is used in the rice and vegetables. High level of cross contamination with the use of shared utensils and grill surface. Overall good place that my wife enjoyed.
We arrived on time for our reservation and over an hour later and they said it was going to be over 45 minutes still, we were still not seated and had to leave the restaurant. This was a 16th bday party and we had a specific time frame b/c it was followed by a surprise party at home, so we could not stay 1 hr 45 min after our reservation. It completely ruined the bday party! I called the restaurant the next day to complain, they said they were overbooked and reportedly they relayed the message to the district manager would was going to call me. No call ever came. Absolutely unacceptable.
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