Benihana - Dallas, TX
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Distancing maintained in common areas
- Waitstaff wear masks
- Sick staff prohibited in the workplace
- Staff temperature check required
Love! Love! Loved it! I enjoyed my birthday and my children had an amazing time! Our server was professional, respectful, funny and helpful! Oh! Our chef was funny and made us laugh while cooking our delicious and tasty meal! Overall! AMAZING….
We had a great experience at our last visit to Benihana! We enjoyed every aspect of using Open Table as well!
We had a reservation for 6:45, arrived on time and had young children (1, 5, 6, and 7 year olds) and did not get seated until almost 7:45, with multiple other tables sat before us while we waited, then did not have anyone come to our table for another 10 minutes to get a drink order. The manager never came to our table to check in on us and the hosts were not apologetic at all.
Great experience. had never been to the Banner Road location. we were seated quickly and had plenty of time to eat and enjoy the space. Both the server and the chef were great and personable. The food was delicious!!
Two hour wait. Unapologetic, incompetent, and surly employees at the front.
Good food and great service
Benihana is always a great experience, the Chef, staff, are always great and make the experience that much better.
A very poor and rude Asian service waitress at my table. The old timer, knows me for years.
Soup was dark brown, not fresh looking and she brought the salad dressing in a to go plastic container!
This not her 1st !
That is one reason I stopped eating at Dallas Location.
That place is also warned out!
The waitress- attentive to other group even smiling across from me!
Never asked me for my order and planned to walk off, after taking to the group across.
Had to stop her!
She stood one leg out of the room, when talking to her about the order!
What is she doing there?
Dining out supposed to be a pleasant experience sine I pay for it.
She was never around despite a very nice chef, who received a big tip from me.
Had to asked the busboy twice to call her to bring my streamed rice for my Chateaubriand steak after she was told to that in the beginning, and she was not around to even the check. Waited 30 minutes for my rice! A basic staple.
I dine in Dallas and Plano locations regularly for years.
In the last year I dine in Plano location, since Dallas is overcrowded at the tables affecting table across where I sit.
First of all during Covid, vaccinated or not.
12 people at the tables for 10! Too congested and too loud for other patrons. Tables seemed warned out,
2 sets of guests within 1 HR next to my table!
Too small rooms for such large crowds the way the old restaurant is designed.
The rude chef next table cooking for 12 of them was placing their dirty dishes in front of me from the big group table, while I was dining. About 8:00 PM
I am 64 year old professional and sponsor Benihana on a regular basis,
Always order the most expansive items on the menu nd buy $200 certificates prepaying 2 months in advance.
At the current status of events there what is happening there I would never recommend that location to anyone and I do know many people in health industry near by.
As you can see historically in the last year I dine in Plano.
They took great care of us (especially our 4yo,) and they had very good safety measures in place.
Took a while to get seated especially after having a reservatiob
Came this evening for a graduation celebration. The chef did not add butter as usual to the rice. Also questioned as to why my friend wanted the garlic butter with ChateauBriand. Otherwise great meal.
It made my daughter's birthday!!!! I will come again with family.
Worst experience I’ve ever had @ Benihana food was rushed and was horrible our Cook William had the worst attitude ever
Overall, the best part was the food. Waiting inside for a table was terrible. It was very hot by the front door and musty. You wait for your table by the restrooms. When we were seated at our table, the room was not clean much less sanitized. The floor under the table was very sticky and slippery. The whole place could use a coat of paint. For the price of the food and compared to the other place I have been in Miami, this was not worth the money paid. The chef was entertaining and the food was tasty. Our children wanted chicken tempura and they didn’t get their meals until we were almost done eating. Timing could have been better.
Birthday. Enjoyed it greatly
Our table side chef was impressive and so funny. The food was beyond delicious! My favorite dish is the chicken fried rice, but the steak was butter soft and seasoned to perfection. I will go there again, especially for family events.
Had reservations at 6:15 but they were running behind. Dinner and table mates were great. Enjoyed the experience.
It is dated. Some of the food was not as good as it used to be. Service was fun!
Always good.. the parking does such though
Had a wonderful time at dinner last night, our chef was funny and upbeat, the food and drinks was amazing
We waited 90 minutes, after being seated to have the chef start the cooking
The faculty was not very clean
The men’s restroom was horrible. Looked like it had not been cleaned in a week
Had a reservation at 445 didn’t get seated until 520. Didn’t make any sense to make a reservation.
Whenever we visit Dallas we stop to eat here. Everything is always great!!!
Great service! I would definitely go back to this location
Great ambiance! Food was delicious! The cook and waitress were very friendly! Will be back to visit this location!
Valet was rude.
Had reservations at 7:45 and still had to wait 15 min and hostess didn’t offer for us to sit in bar and have drinks or anything welcoming.
Then the entire dinner felt rushed and before I could finish my meal the waitress was handing out take home boxes to everyone hinting they were ready for us to go.
Then we never got chicken with the chicken beef combo and mentioned it at the end at check and they offered to cook chicken once we were already done and packed up or refund. I said refund which was $10 off the hefty check of $93 for two people
One meal and one sushi entree.
So I won’t recommend this, paying for the name but the quality of the service has gone way down.
The food and waitress were amazing. They did a whole show and it was very appreciated. However, even with a reservation, we had to wait almost 30 minutes to be seated and when we arrived the rude host was like well we need your whole party to be here, my mom and brother were walking to the door... and now that the 9 of us where there she's like well I still don't have a table for you guys. We had a baby and 2 small children and waiting without being entertain is not the easiest thing to do. Anyways, horrible host for a Monday morning and kill the mood for our celebration for no reason.
“Charlie” took 45 minutes to show up after our soup/salad. He make the food wrong and when told he forgot vegetables in our rice he tossed the veggies on the grill flinging the vegetables towards me. The other couple with us took this as the last straw and went to the manager. My medium rare meat was rare edible but still not what I’ve had before. My daughter didn’t get her corn with her kids meal. At that point I was done with the experience. I will go back but will request NOT to have Charlie. The hostess kept apologizing saying he is slow. The manager told the other couple that it was a large order. I’ve had larger orders that didn’t take over an hour to prepare to be cooked.
Overated ..paid all that money for a hunk of rice with eggs and chicken that was split between 6 people
Great service, Waitress and Cook did and amazing job. Overall experiance was the best
The server was great he took our orders and was so gracious, Our chef was amazing he made our dining experience awesome, making art out of the food on the grill
The restaurant ambiance was very good and the service was great. It was my daughters graduation lunch and we had great service and the food was great.
If you like watching your food prepared in-front of you with a little show this is the place to go! Great atmosphere and the food was delicious!
It was an amazing experience! I would highly recommend to anyone!
Long wait for reservation and food, very dirty
The waiter forgot about us - we literally sat for 40 minutes without refills or him checking on us. When we complained to someone else, she responded with "he is very busy." We won't be going back anytime soon.
It was a good birthday dinner, we enjoyed it and were well treated. The food was amazing definitely recommended the Benihana Trio it Teriyaki Chicken!
I will say the only down fall was it took forever to get started especially for a week day we were seated waiting for about 30-40 mins. But they cook was wonderful. So we enjoy the time either way
Lots of fun! The food was great and our server did a fantastic job! The chef cooked everything to perfection! We will definitely be back!
You can order delivery directly from Benihana - Dallas, TX using the Order Online button. Benihana - Dallas, TX also offers delivery in partnership with Postmates and Uber Eats. Benihana - Dallas, TX also offers takeout which you can order by calling the restaurant at (972) 387-4404.
Benihana - Dallas, TX is rated 4.2 stars by 2464 OpenTable diners.
Benihana - Dallas, TX does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.