Benihana - Dallas
Tenderloin* and mushrooms lightly seasoned and grilled to perfection. (200 Calories)
All of the staff was extremely courteous, we were seated promptly, entertainment was excellent, food was delicious, looking forward to going back again.
Always a pleasure eating here for my birthday. Night went smoothly. Quieter than usual.
Dinner was great, I was able to use a Birthday coupon and the staff was very friendly. I will definitely be back as they have some of the best sushi in Dallas!
Diet time and we did enjoy it but..... we had an issue with another party. The other party came in and she took out a can of Lysol and sprayed the table chairs the area. They had just brought out our cart with our food and the mist got on our food. We had a huge argument with that party. It was my daughters 12th birthday and she stared crying. My issue now that we have had time to process I strongly feel that the hostess she have stopped her immediately but she just stood their and let her continue spraying. They did move them and management apologized but for us to take our daughter and experience that makes us feel sad for her, her birthday was ruined. We spent $300 and now I regret staying. She told me she’ll never forget how scared she was for her safety and as a parent this is the worst feeling in the world.
We have a tradition of celebration our families Birthdays (April/May) at Benihana. This year (2020) we were quarantined and had to push our celebrating back so getting out and being able to actually go to a restaurant was an extra special treat for us. Unfortunately, when we went to the Dallas location the Koi pond was completely drained and that was the reason for picking this location over the Plano was to enjoy the Koi pond (no koi/no water- under construction). We sat for an hour and 15 min. looking at a drained koi pond before the Hibachi chef "Henry" arrived at the grill. "Henry" with mask on didn't interact with us, no tricks, no fun... just cooked and left. We have two young boys and they love going to Hibachi... this time was VERY disappointing. Sad because my husband and I have been coming to this location since we were kids in the early 80's.
So nice to have a lovely meal as things start opening up. Great place with good food and good service.
Unfortunately we were there for 2 hours. They forgot to bring the steamed rice to 3 of the guest until we were almost finished. Refills were not happening either. The staff were trying but they were clearly understaffed. They were not prepared it seemed.
I have been going to Benihanas for years in several different areas. The Dallas location was far by the worst. I asked our waiter for the sauce cups that they give you for steak and shrimp and he said he forgot and never put them out. The entertainment that is usually given was somewhat boring. The food was just ok. I will try the Irving location
The service was horrible. In our reservation I made a note that we were celebrating a birthday and our waitress did nothing to make us feel acknowledged. The other people at our table were also celebrating a birthday and they received exceptional service while we received the bare minimum. She only checked in on us once.
So glad to be able to sit down for a meal at Benihana again.
All was going well until some friends that I invited said that the bartender was over charging them for wine it really effected the rest of the evening. Seemed to wait about 15 min before anyone came to check on us but all in all it was ok.
Went to celebrate my birthday but not yet n my birthday since restaurants were closed on my birthday
We had reservations for 8:30pm we were not seated until 9pm
And we did not receive until 9:30pm
They were extremely short staff with only a few cooks to care for the whole restaurant
Hostess at the entrance was unprofessional and not welcoming. Was expecting a little more.
Always enjoy eating at this Benihanna. Food is always excellent and the wait staff and chefs are Always courteous!
Always amazing! And you can’t go wrong with the atmosphere and location.
Always a great experience at Benihana’s. We try to go 3-4 times a year, usually for special occasions.
The manager Nancy ruined the whole evening. The food portions were not worth 30$
I love Benihana it is my favorite restaurant but on this night which my kids had taken me to celebrate mother's day was not so good. The first thing was the bar didn't want to provide me with simple syrup for my tea to sweeten it or the server didn't want to give it to me one or the other. The next thing now mind you I eat here a lot but not necessary at this particular one but the one in Irving and I had never heard of you having to pay for fried rice with your meal an upcharge yes but to purchase a whole side then to top it off the manager on duty which I believe her name was Nancy was so rude that I definitely will not be returning to this location at all.
It was wonderful as always!
Strange after being in so long but very good service and food
It was my birthday
The food was very good. It was quiet but a nice lunch.
I was nervous about going out but it was my son's 17th birthday and we wanted to go somewhere nice. I felt completely safe at Benihana. They were clean and very safety cautious.
Of course the food and service was excellent, as it always is. We really enjoyed ourselves.
We always love going to Benihana. We were proud to be the first patrons back at the Dallas location. Everything was very sanitary and safe. Two other folks sat at the other end of the table and we had a great conversation with masks over 10 feet away. It was awesome to be back enjoying our lives!!!
I brought my 4 year old for a special birthday dinner (one that I loved growing up). It was an extremely underwhelming habatchi grill experience. From the beginning I mentioned it was my son’s birthday and expected someone to at least say happy birthday or get excited for him at the table (servers or chef)....nothing. We ordered orange juice at the beginning for him but it didn’t come out until halfway through our meal. The chef came out, did about 20 seconds of spatula spinning, and then proceeded to cook straight through the entire meal....zero showmanship (which is the point of coming to a Japanese grill)! My son wanted to leave before he was even done with the first round of fried rice (because it was honestly really boring...I don’t blame him). No tricks, no tossing food in people’s mouths, no jokes, nothing until the universal onion volcano (thank goodness) at the very end. They also brought him a bowl of ice cream with a candle, but forgot my ice cream. Overall, I was very disappointed with the experience that I handsomely paid for. Hopefully they take this feedback and re-train (or re-hire) their chefs to put on more of an enjoyable experience.
On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.
The carpet had not been vacuumed as a cigarette butt was there. I pointed this out to our server and he tried to satisfy me by saying that smoke blew in the restaurant from the outside workers. Again, I pointed to the remains of the cigarette on the carpet and he said he would get it up. He swept it away.
My brother never got his steamed rice and we asked for it twice. My mother’s and my birthday were not acknowledged even with the staff being informed. My mother had to ask 3 times for chili paste. The server was visibly irritated about me wanting a refill on my tea.
Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.
We were there for a bday celebration the cook never acknowledged the birthday person, gave a very poor performance while cooking not entertaining at all. Waiter took forever to get our orders in then took forever bringing them from the back. My california roll was warm as if it was set out all day. Overall terrible experience will not be going back to this location. Also the carpet through out the restaurant needs a deep clean or complete redo.
On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website
Awesome atmosphere as always and the chefs are always friendly and entertaining as they cook. Keep up the awesome work
Disaster. We arrived prior to reservation, were told a few minutes wait. 30 minutes later a manager apologized and said she would see what she could do. Waiting area covered in trash and a random pill was on the floor. Ladies’ room had dirty toilet paper on toilet and floor. Disgusting.
They sat us by adding a seat to a corner so we could stuff ourselves in. We walked out.
Sam, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website
Great food and great service. Will be back soon for lunch
Awesome Matt! We are happy you enjoyed the Benihana experience! Come back soon!
Thank you Lexa for your feedback! Come back soon!
My sons birthday.
The grill was dirty and the chef didn’t listen to our requests. The chef didn’t even put on a show for my son. He only did the train and nothing else
Catrina, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website
Always a treat! We generally wrap up our grand kids visit with dinner here & they love it. We've been to other hibachi style restaurants, but Benihana always shines above them all. Great staff!
Make sure to ask for Darren he was amazing! Best service I have ever gotten. Definitely five stars for him.
Excellent Jenan! Your feedback is appreciated. We will be sure to share your kind words with the team.
As always the food was Delicious. And we had a great time with the people at our table. The chef was on spot. We did have an issue with our grill not heating up. But the management compensated us and moved us to a new table quickly. Definitely will go back as it’s always a good time.
Fantastic Joey! On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!
Great family birthday celebration for our twin girls turning 19 yrs old. Excellent food and service. The room we were in was super HOT, tho, and I had to go outside a couple of times to cool off. Otherwise, great times, great food and fun was had by all!
Thank you for allowing us to be a part of the special occasion!
We schedule a reservation at 8:30pm. The restaurant closes at 9:30. The cook did not get to the table until 10:30. The food was not seasoned, the chicken was burned. The cook was obviously ready to get off work along with the servers. It was not a great experience and we were very disappointed. We generally have a great time at Benihana. But this time no one was able to eat their food and because of its quality we all placed it in the trash. We spent our monies and we were very dissatisfied.
Nicola, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.
Benihana - Dallas does offer delivery in partnership with Postmates and Uber Eats. Benihana - Dallas also offers takeout which you can order by calling the restaurant at (972) 387-4404.
Benihana - Dallas is rated 4.3 stars by 1912 OpenTable diners.
Benihana - Dallas does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.
You can book this restaurant by choosing the date, time and party size.