Benihana - Dallas, TX

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1. AJ

   AnneJ

   Dallas

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   I love they way the way they celebrate special occasions with a free photo & dessert. It’s definitely very expensive but a nice special treat

   Report
2. LH

   LindsH

   Memphis/West TN

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   overall4food5service4ambience4

   Very good experience would definitely go back again

   Report
3. EH

   ErikaH

   1 review

   4.0

   1 review

   Dined 5 days ago

   overall4food5service4ambience4

   I few things we ordered were forgotten but the rest of the food was really good. We will still come back

   Report
4. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined 7 days ago

   overall1food3service1ambience1

   The chef Salvador was not good at all . Sis not provide a show for us and pretended he didn’t listen when we said something to him. Did not enjoy our birthday dinner at all. The waitress charged us all for a side of chicken friend rice when we all ordered a dinner splash meal that included and when we told her what she had done she said the rice was not included with our meal when on actually its on the menu. We all still have the receipts showing the extra charge.

   Report
5. OT

   OpenTable Diner

   Dallas

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Bday dinner

   Report
6. TC

   TC49

   Warwickshire

   3 reviews

   5.0

   3 reviews

   Dined on September 27, 2022

   overall5food5service5ambience4

   Love hibachi cooking. 5 courses…soup, salad, shrimp appetizer and grilled zucchini, mushrooms, onions along side your main (mine a grilled steak & my sister’s grilled scallops) plus steamed rice. Delicious! No doggie bag needed…our plates were cleaned. 😃

   Report
7. L

   Lunastella

   Dallas

   1 review

   4.0

   1 review

   Dined on September 27, 2022

   overall4food4service4ambience3

   Too many flies, food and service are good.

   Report
8. OT

   OpenTable Diner

   Dallas

   1 review

   5.0

   1 review

   Dined on September 25, 2022

   overall5food5service5ambience5

   It was amazing, the chef did an amazing job on making it the way i asked and the service and tricks were also amazing

   Report
9. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on September 25, 2022

   overall1food1service1ambience2

   Food took forever and there was a hair under my food which wasn’t found until i finished eating. No one in my party enjoyed their food

   Report
10. S

    Shakey

    1 review

    3.0

    1 review

    Dined on September 24, 2022

    overall3food5service2ambience3

    The food was very good but our chef was very bland and unspoken. The chef on the next table was so much more involved with the guests and doing tricks when cooking.

    Report
11. C

    Chia

    1 review

    4.0

    1 review

    Dined on September 23, 2022

    overall4food4service4ambience4

    Had reservations at 11am. They still sitted someone with us when they got there at 11:30. We had to wait for them to look at the menu and decide what they want.

    Report
12. DR

    DanielR

    Dallas

    1 review

    5.0

    1 review

    Dined on September 19, 2022

    overall5food5service5ambience5

    Birthday celebrations with family

    Report
13. D

    Destiny

    1 review

    1.0

    1 review

    Dined on September 19, 2022

    overall1food1service1ambience1

    This was my first time at this restaurant with my family. I made the reservation for 730pm.We arrived on time and had to wait about 6minutes for our table which was fine.However, my party of 3 placed our order and then we waited over an hour in a half and still didn’t have a chef to come cook our food! No one came to let us know the status on the chef until we finally got up and told our waiter who then proceeded to let us know they were short staffed. If they knew they were short staffed on chefs they should’ve blocked the reservation for that time .So after waiting for a chef for that long we told our waiter we were leaving and left . I would not recommend this restaurant at ALL!

    Report
14. FF

    FelixF

    1 review

    5.0

    1 review

    Dined on September 18, 2022

    overall5food4service5ambience5

    Nice, place, great location! Love the scenery of the entrance to the restaurant. The presentation of the tepanyaki was ok. The presentation of the meal a little bit sloppy. But everything else was ok. But this isn't my first rodeo so for the fame Benihana have and the price compare with my other experience, you need to step up your game guy's.

    Report
15. D

    Disappointed

    1 review

    1.0

    1 review

    Dined on September 18, 2022

    overall1food4service1ambience1

    The waitress had a very bad attitude and had issue with my request for the ice cream that came with my meal. She ended the evening with us by basically chunking my icecream on the table at me. The chef was wonderful. However, when we stopped by the hostess desk to leave the tip for the chef and explain the situation with the waitress there was a young gentleman that tried to assert his authority by interjecting into the conversation and telling me he would have me criminally tresspassed when he was called out by my significant other for his rude behavior. I have been going to Benihana for decades and this used to be the location of choice but not any more. It must be said that having a bad experience with waitstaff is one thing but when trying to do the right thing to compliment the chef and bring to attention a situation that could have easily escalated, to be threatened further with a criminal trespass for standing up for yourself was just too much.

    Report
16. JW

    JasonW

    Austin

    1 review

    5.0

    1 review

    Dined on September 18, 2022

    overall5food5service5ambience4

    We had an exceptional time during dinner service. The chef was entertaining and highly skilled. Food was great. Thumbs up and recommended!

    Report
17. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on September 17, 2022

    overall3food3service4ambience3

    Food was fair. Meats needed more seasoning and noodles to salty

    Report
18. SP

    ShauntiP

    Dallas

    1 review

    5.0

    1 review

    Dined on September 17, 2022

    overall5food5service5ambience5

    My chef I Reginald was AMAZING! Our waitress was also very kind and attentive.

    Report
19. YO

    YolandaO

    Dallas

    2 reviews

    vip
    1.0

    2 reviews

    Dined on September 15, 2022

    overall1food1service1ambience3

    REALLY BAD EXPERIENCE... THE CHEF WAS REALLY RUDE AND HE WAS COOKING REALLY DIRTY HE ALSO THROWING THE FOOD ON OUR PLATES. I WILL NEVER COME AGAIN TO THIS LOCATION. THE OTHER PEOPLE THAT WERE SEATING NEXT TO US SAID THAT THEY NEVER COME AGAIN AND WE TOLD THEM THAT THEY CAN TRY LAS COLINAS LOCATION.

    Report
20. HG

    HotelGirl

    Dallas

    10 reviews

    5.0

    10 reviews

    Dined on September 15, 2022

    overall5food5service5ambience5

    Great service and food!

    Report
21. OT

    OpenTable Diner

    Dallas

    7 reviews

    5.0

    7 reviews

    Dined on September 14, 2022

    overall5food5service5ambience3

    The service was spot on ! Never had to ask for a drink refill The food was cooked to perfection And very entertaining

    Report
22. JF

    JenniferF

    1 review

    2.0

    1 review

    Dined on September 12, 2022

    overall2food2service1ambience4

    We had reservations and waited about 10 minutes to be seated. Once seated, we waited about 15 minutes before we saw a server. Once we got our orders placed, the server gave my order to the chef wrong, so they had to fix that. The food was done well, with the exception of FAR too much pepper, so some of it (particularly the vegetables) were not edible. The big problem, though, was after the meal. Our server gave our bill to the other people at our table. When we worked that out, we realized our credit card was missing from the bill. After about 10 minutes of waiting for the server, he said he didn’t have it. We asked for the manager. After 15 or so minutes, the server came back and said he had found it. Never saw a manager. I am sorry, but when you LOSE someone’s credit card, you at least come and apologize. It was handled so poorly we were shocked. We are patient people, but when you spend $150 on a dinner and something like this happens and you wait nonstop for service, an apology is required. Epic fail.

    Report
23. CU

    CURTISW

    1 review

    2.0

    1 review

    Dined on September 11, 2022

    overall2food2service1ambience3

    Cooks used to be fun and comical ! These 2 I saw weren’t so much ! But hey they did the shrimp tail floppy in the hat trick !

    Report
24. G

    Geo59

    Dallas

    12 reviews

    5.0

    12 reviews

    Dined on September 11, 2022

    overall5food5service5ambience5

    Benihana at least for me never disappoints I truly recommend them to anyone wanting an Asian Meal with a big selection and flavor.

    Report
25. N

    Nothing

    1 review

    5.0

    1 review

    Dined on September 11, 2022

    overall5food5service5ambience5

    Had fun and our chef was great. Go if you have never been.

    Report
26. KC

    KennethC

    Dallas

    1 review

    1.0

    1 review

    Dined on September 11, 2022

    overall1food1service1ambience1

    Very disappointed that restaurant was outdated and very old furniture and our chef wasn’t very entertaining and food quality was very poor

    Benihana - Dallas, TXResponded 6 days agoDear KennethC On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
27. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on September 11, 2022

    overall5food3service4ambience3

    Had fun. My soup was cold. Sushi wasn’t as I expected and I felt a little sick after. The hibachi looked amazing and I wish I got that over sushi.

    Benihana - Dallas, TXResponded 6 days agoDear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
28. ML

    MarkL

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5

    Food and service was amazing! The trio gives you get best of everything, steak, chicken, and shrimp. Definitely will return

    Benihana - Dallas, TXResponded 6 days agoDear MarkL On behalf of the Benihana team we look forward to serving you again!

    Report
29. CV

    ChristineV

    1 review

    3.0

    1 review

    Dined on September 5, 2022

    overall3food4service1ambience2

    I have loved Benihana since I was a little girl. The food/meat quality was good but our waitress was not good, she forgot to offer dessert, even dessert that came with our meal, she was absent most of the time and she seemed to genuinely hate her job. The host staff was not interactive and did not communicate well.

    Benihana - Dallas, TXResponded 6 days agoDear ChristineV We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
30. OT

    OpenTable Diner

    Dallas

    7 reviews

    vip
    4.0

    7 reviews

    Dined on September 5, 2022

    overall4food5service5ambience3

    Our chef Robert really made us feel the vibe... he was a very good chef! He had us laughing and enjoying the food all at the same time. We didn't have to wait long and the food was very delicious. I most definitely will be back and request Robert whenever we come back! Everything was awesome no complaints!!!! Keep up the good work Chef Robert !!!!!!!!!

    Benihana - Dallas, TXResponded 6 days agoDear Guest Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your party!

    Report
31. GI

    GINAE

    Dallas

    2 reviews

    vip
    4.0

    2 reviews

    Dined on September 5, 2022

    overall4food4service4ambience3

    The table was too crowded for the number of adults.

    Benihana - Dallas, TXResponded 6 days agoDear GINAE Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
32. BP

    BradP

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on September 4, 2022

    overall3food4service4ambience2

    Mixed review - same food as always. The chef and the waitress were fine. The big issue was the mess. Lobby and bathrooms dirty. Stuff on the floor. And on the walk to the table, same thing. The place just needs someone paying attention to sweeping the floors and tending to the bathrooms. This location has also always suffered from a lack of parking - but garage across the street if you do not want to valet. We came to this location for y r nostalgia - but next time will consider Plano.

    Benihana - Dallas, TXResponded 6 days agoDear BradP Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
33. BV

    BonVivant

    Miami

    4 reviews

    1.0

    4 reviews

    Dined on September 4, 2022

    overall1food1service1ambience1

    Waited 50 minutes and no chef. After informing the wait staff, we left. Do not recommend.

    Benihana - Dallas, TXResponded 6 days agoDear BonVivant On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
34. NH

    NanetteH

    New Orleans

    1 review

    5.0

    1 review

    Dined on September 3, 2022

    overall5food5service5ambience5

    We had a wonderful time celebrating my granddaughter's birthday.

    Benihana - Dallas, TXResponded 6 days agoDear NanetteH Thank you for allowing us to be a part of the special occasion!

    Report
35. MP

    MaribelP

    Houston

    1 review

    5.0

    1 review

    Dined on September 3, 2022

    overall5food5service3ambience4

    Fun place to bring the kids. Food is always consistent.

    Benihana - Dallas, TXResponded 6 days agoDear MaribelP On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

    Report
36. g

    ghuff

    Dallas

    4 reviews

    vip
    4.0

    4 reviews

    Dined on September 3, 2022

    overall4food5service4ambience4

    Very good. Filet was great, however the amount of shrimp appetizer has gone down some…and the price has gone up.

    Benihana - Dallas, TXResponded on September 21, 2022Dear ghuff We appreciate you dining with Benihana!

    Report
37. MO

    MrOpinionated

    Dallas

    2 reviews

    3.0

    2 reviews

    Dined on September 2, 2022

    overall3food2service4ambience2

    This outpost could use a bit of TLC. Paint is chipping and surfaces are worn and that's just in the waiting area. The meal was average but the chef's pacing was off leaving some patrons with the wrong dish and others with a long wait. At these prices it's time for an overhaul.

    Benihana - Dallas, TXResponded on September 21, 2022Dear MrOpinionated Your feedback is appreciated. We will be sure to share your review with the team.

    Report
38. j

    johna

    New Orleans

    2 reviews

    vip
    3.0

    2 reviews

    Dined on September 1, 2022

    overall3food4service4ambience2

    Food was great a usual. The only downside was that our chef’s uniform was not clean.

    Benihana - Dallas, TXResponded on September 21, 2022Dear johna Your feedback is appreciated. We will be sure to share your review with the team.

    Report
39. V

    Valerie

    1 review

    5.0

    1 review

    Dined on September 1, 2022

    overall5food4service5ambience5

    Loved our waiter his service was amazing ! Food has no flavor

    Benihana - Dallas, TXResponded on September 21, 2022Dear Valerie We appreciate you dining with Benihana! We will be sure to share your review with our team.

    Report
40. KG

    KayG

    1 review

    5.0

    1 review

    Dined on September 1, 2022

    overall5food5service5ambience5

    First time at Benihana in Dallas, celebrated my mom birthday! The environment was very relaxing, the food was great and everyone was sincerely nice! Definitely would recommend!

    Benihana - Dallas, TXResponded on September 21, 2022Dear KayG Thank you for celebrating your special occasion with the Benihana team!

    Report