Benihana - Dallas, TX

Reseñas de Benihana - Dallas, TX de comensales del restaurante. Basadas en valoraciones recientes.

1. L

   Leann

   Dallas1 reseña

   2.0

   Comieron hace 1 día

   1. Global 2
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   We had a 6:15pm reservation but they apparently over booked and we weren't seated until 7:30pm. Overall the food and service was good.
   

   ¿Te fue útil?

2. H

   Hannah

   Unspecified1 reseña

   2.0

   Comieron hace 1 día

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 2

   Our chef was not very engaging. He didn't talk much and there wasn't much of a show. We paid $7 extra each for fried rice, for two of our orders, but thebother two in our party did not get the steamed rice until the end of the meal. The shrimp was not deveined and the steak we ordered was supposed to be medium rare, and several pieces were barely cooked.
   

   ¿Te fue útil?

3. N

   Nathan

   Dallas5 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Always an epic dinner at Benihana!!!! The food was awesome!!!!
   

   ¿Te fue útil?

4. D

   David VIP

   Dallas16 reseñas

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Was a great night food was on point and Arcee was awesome made our dinner very entertaining and enjoyable.
   

   ¿Te fue útil?

5. F

   Finn

   Alabama1 reseña

   2.0

   Comieron en 2 de mayo de 2025

   1. Global 2
   2. Comida 1
   3. Servicio 4
   4. Ambiente 3

   Service was good. Food was dry and tasted cheap. Not worth the price.
   

   Benihana - Dallas, TXRespuesta enviada hace 7 días

   Thanks for the review, Finn. We're sorry to hear that your experience at Benihana - Dallas, TX didn't meet your expectations. We take pride in our food and service, and we're disappointed to hear that it fell short during your visit. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future.
   

   ¿Te fue útil?

6. M

   Meagan

   Dallas1 reseña

   3.0

   Comieron en 30 de abril de 2025

   1. Global 3
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   The soup was cold. They charge $7.00 a piece for a child’s side of fried rice. They charge $21.00 for chicken and a small bowl of ice cream. I asked about how they cook the food, and asked for it to be cooked just in butter and they put soy sauce on it. I prefer if spending more than $80.00 on a meal for it to be top tier.
   

   Benihana - Dallas, TXSe respondió el 2 de mayo de 2025

   Hey Meagan, Thanks for visiting Benihana - Dallas, TX and for sharing your feedback. We're glad to hear that you enjoyed our fried rice and the quality of our food. We apologize for the cold soup and the charge for the child's side of fried rice. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our dining experience. We hope to have the opportunity to serve you again soon. Best regards, The Management Team
   

   ¿Te fue útil?

7. J

   Jack

   Dallas2 reseñas

   3.0

   Comieron en 29 de abril de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 3

   We've been going here every year for my birthday for the last 16 yrs. But I have to say, that the experience is going down hill. First the prices are way over priced for what you get. The steak and lobster used to be$35-$40 dollars, now its $61. The quality of the beef didn't get any better. The little salad you get was dry and old. And the chef show is really watered down. Its almost like they don't care any more and its just a money grab. Which is very sad. I use to spend about $120 for me an my four family members, last time it was $290.00. Sorry Benihana but I'm going to have to find another restaurant to celebrate my Birthday at.
   

   Benihana - Dallas, TXSe respondió el 1 de mayo de 2025

   Hey Jack, Thank you for your feedback on your recent visit to Benihana - Dallas, TX. We're truly sorry to hear about your disappointment with our pricing, steak, and salad. We're always striving to provide the best experience, and your feedback is invaluable. We're also sorry to hear that the chef show no longer meets your expectations. We value your loyalty and we hope you'll give us another chance to make it right in the future. Best, The Management Team
   

   ¿Te fue útil?

8. N

   No’Lisha

   Dallas2 reseñas

   3.0

   Comieron en 20 de abril de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 2
   4. Ambiente 3

   Came in for another Beautiful Benihana Experience but was sadly disappointed🥹 We had an Absolute Amazing Time prior visit I wanted to make this visit memorable as well.but it didn’t turn out that way.Multiple prior visits I’ve came in as date night.First time I bring the kids it was Amazing and Funny.The Chef was very Vocal and Entertaining so I wanted them to experience another Great Experience for Easter but Unfortunately that didn’t happen. I ordered the Hibachi Steak Medium well and he over cooked it!But did redo the steak. I received 3 shrimp cut in half which made that 6 pieces.I was BAFFLED 🤭💀 Me and my Family love it here And would like to feel love as well! Do Better🥹
   

   Benihana - Dallas, TXSe respondió el 22 de abril de 2025

   Thanks for the review, No'Lisha! We're sorry to hear that your Easter dinner experience at Benihana - Dallas, TX didn't meet your expectations. We're glad you enjoyed your previous visits, and we're sorry for the issues with the Hibachi Steak and the shrimp. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make your next visit memorable.
   

   ¿Te fue útil?

9. T

   Trevell

   Unspecified1 reseña

   4.0

   Comieron en 20 de abril de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   The food, service, and ambiance were all great. My only complain is the wait time even with a reservation.
   

   Benihana - Dallas, TXSe respondió el 21 de abril de 2025

   Hey Trevell, thank you for taking the time to share your experience at Benihana - Dallas, TX. We're thrilled to hear that you enjoyed our food, service, and ambiance. We apologize if the wait time seemed longer than expected despite your reservation. We always aim to provide the best service possible, and we'll definitely take your feedback into account. We hope to see you again soon!
   

   ¿Te fue útil?

10. J

    Jerry

    Dallas13 reseñas

    4.0

    Comieron en 19 de abril de 2025

    1. Global 4
    2. Comida 4
    3. Servicio 2
    4. Ambiente 5

    Our service was not that good and keep saying it was very busy and it took a very long time to get our drinks before our meal , then we order additional drinks before we started eating and never received then, so we canceled them after we ate our sherbet. The food was prepared just fine but our chef was so plain guy. We have eaten at Benihana’s many many times for special occasions and he just had No personality like the other tables around us. The kids Always enjoy the show and this time just not much to it. Did the train fire 🔥 good and the tossing of the shrimp tails but not much else. We will be back for another special occasion, just hope the show is a little better.. Thank you, Jerry
    

    Benihana - Dallas, TXSe respondió el 22 de abril de 2025

    Thanks for the review, Jerry. We're sorry to hear that your experience at Benihana - Dallas, TX didn't live up to your expectations. We strive to provide excellent service and it's disappointing to hear that we fell short this time. We appreciate your patience with our busy period and your feedback on the food and chef's personality. We're glad you enjoyed the show and the tossing of shrimp tails. Your feedback is important to us and we'll use it to improve. We hope you'll give us another chance to impress you on your next special occasion.
    

    ¿Te fue útil?