Benihana - Dallas

4.3
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1886 Reviews
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$30 and under
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Japanese
***WE WILL STILL BE OFFERING DELIVERY, CURBSIDE, AND TAKE OUT DURING THIS TIME***

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. A visit to Benihana Dallas is like stepping into a Japanese country farmhouse among the bustle of the city. The restaurant is surrounded by a koi-filled lake. Guests cross a wooden bridge to the entrance and once inside, they are met with cordial greetings from the hosts. The restaurant consists of several smaller rooms which afford a sense of privacy; larger groups can opt for the four-table rooms located on either wing.
What 1886 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.2
service
4.1
ambience
3.9
value
Noise · Moderate
81% of people would recommend it to a friend
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OT
OpenTable Diner
Dallas
4 reviews
Dined on March 12, 2020
Overall2food3service2ambience1

I brought my 4 year old for a special birthday dinner (one that I loved growing up). It was an extremely underwhelming habatchi grill experience. From the beginning I mentioned it was my son’s birthday and expected someone to at least say happy birthday or get excited for him at the table (servers or chef)....nothing. We ordered orange juice at the beginning for him but it didn’t come out until halfway through our meal. The chef came out, did about 20 seconds of spatula spinning, and then proceeded to cook straight through the entire meal....zero showmanship (which is the point of coming to a Japanese grill)! My son wanted to leave before he was even done with the first round of fried rice (because it was honestly really boring...I don’t blame him). No tricks, no tossing food in people’s mouths, no jokes, nothing until the universal onion volcano (thank goodness) at the very end. They also brought him a bowl of ice cream with a candle, but forgot my ice cream. Overall, I was very disappointed with the experience that I handsomely paid for. Hopefully they take this feedback and re-train (or re-hire) their chefs to put on more of an enjoyable experience.

Benihana - Dallas
Responded on March 19, 2020

On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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n
norris
Dallas
5 reviews
Dined on March 12, 2020
Overall4food5service3ambience4

The carpet had not been vacuumed as a cigarette butt was there. I pointed this out to our server and he tried to satisfy me by saying that smoke blew in the restaurant from the outside workers. Again, I pointed to the remains of the cigarette on the carpet and he said he would get it up. He swept it away.

OT
OpenTable Diner
1 review
Dined on March 9, 2020
Overall2food4service2ambience2

My brother never got his steamed rice and we asked for it twice. My mother’s and my birthday were not acknowledged even with the staff being informed. My mother had to ask 3 times for chili paste. The server was visibly irritated about me wanting a refill on my tea.

Benihana - Dallas
Responded on March 19, 2020

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
Dallas
2 reviews
Dined on March 9, 2020
Overall2food1service1ambience1

We were there for a bday celebration the cook never acknowledged the birthday person, gave a very poor performance while cooking not entertaining at all. Waiter took forever to get our orders in then took forever bringing them from the back. My california roll was warm as if it was set out all day. Overall terrible experience will not be going back to this location. Also the carpet through out the restaurant needs a deep clean or complete redo.

Benihana - Dallas
Responded on March 19, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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m
maxh
Dallas
2 reviews
Dined on March 9, 2020
Overall5food5service5ambience5

Awesome atmosphere as always and the chefs are always friendly and entertaining as they cook. Keep up the awesome work

S
vipSamiam
Dallas
2 reviews
Dined on March 8, 2020
Overall1food1service1ambience1

Disaster. We arrived prior to reservation, were told a few minutes wait. 30 minutes later a manager apologized and said she would see what she could do. Waiting area covered in trash and a random pill was on the floor. Ladies’ room had dirty toilet paper on toilet and floor. Disgusting.

They sat us by adding a seat to a corner so we could stuff ourselves in. We walked out.

Benihana - Dallas
Responded on March 12, 2020

Sam, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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MA
MATTH
Dallas
7 reviews
Dined on March 8, 2020
Overall5food5service5ambience5

Great food and great service. Will be back soon for lunch

Benihana - Dallas
Responded on March 18, 2020

Awesome Matt! We are happy you enjoyed the Benihana experience! Come back soon!

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LW
LexaW
Dallas
2 reviews
Dined on March 8, 2020
Overall5food5service5ambience5

Delicious!!

Benihana - Dallas
Responded on March 18, 2020

Thank you Lexa for your feedback! Come back soon!

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CM
CatrinaM
Dallas
2 reviews
Dined on March 8, 2020
Overall2food3service2ambience2

My sons birthday.

The grill was dirty and the chef didn’t listen to our requests. The chef didn’t even put on a show for my son. He only did the train and nothing else

Benihana - Dallas
Responded on March 12, 2020

Catrina, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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KC
KevinC
1 review
Dined on March 8, 2020
Overall5food5service5ambience5

Always a treat! We generally wrap up our grand kids visit with dinner here & they love it. We've been to other hibachi style restaurants, but Benihana always shines above them all. Great staff!

JC
JenanC
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

Make sure to ask for Darren he was amazing! Best service I have ever gotten. Definitely five stars for him.

Benihana - Dallas
Responded on March 18, 2020

Excellent Jenan! Your feedback is appreciated. We will be sure to share your kind words with the team.

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J
vipJoey
Dallas
48 reviews
Dined on March 4, 2020
Overall5food5service5ambience5

As always the food was Delicious. And we had a great time with the people at our table. The chef was on spot. We did have an issue with our grill not heating up. But the management compensated us and moved us to a new table quickly. Definitely will go back as it’s always a good time.

Benihana - Dallas
Responded on March 18, 2020

Fantastic Joey! On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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CR
vipCRfoodie
Dallas
2 reviews
Dined on March 2, 2020
Overall5food5service5ambience2

Great family birthday celebration for our twin girls turning 19 yrs old. Excellent food and service. The room we were in was super HOT, tho, and I had to go outside a couple of times to cool off. Otherwise, great times, great food and fun was had by all!

Benihana - Dallas
Responded on March 18, 2020

Thank you for allowing us to be a part of the special occasion!

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NJ
NicolaJ
1 review
Dined on March 1, 2020
Overall1food1service2ambience3

We schedule a reservation at 8:30pm. The restaurant closes at 9:30. The cook did not get to the table until 10:30. The food was not seasoned, the chicken was burned. The cook was obviously ready to get off work along with the servers. It was not a great experience and we were very disappointed. We generally have a great time at Benihana. But this time no one was able to eat their food and because of its quality we all placed it in the trash. We spent our monies and we were very dissatisfied.

Benihana - Dallas
Responded on March 9, 2020

Nicola, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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SJ
StephanieJ
1 review
Dined on February 29, 2020
Overall1food1service1ambience1

No shrimp sauce and no carrots. The chef was not very entertaining.

Benihana - Dallas
Responded on March 6, 2020

Stephanie, With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Dallas
1 review
Dined on February 29, 2020
Overall5food4service4ambience4

The Chef was so Entertaining I love it.

Benihana - Dallas
Responded on March 12, 2020

Your feedback is appreciated. We will be sure to share your kind words with the team.

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OT
OpenTable Diner
Dallas
2 reviews
Dined on February 29, 2020
Overall3food4service4ambience3

What wine nice is to go and eat here and it be clean.

Benihana - Dallas
Responded on March 6, 2020

On behalf of our team here at Benihana, we would like to thank you for taking the time to provide us with feedback. We will be sure to share it with our team.

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JP
JoelP
1 review
Dined on February 27, 2020
Overall2food4service2ambience3

Had reservation for 7pm, were not seated until 7:45pm with no communication from history staff. First plate was dirty, asked for a new one, had to ask again. Onion soup was room temperature. No ice cream/tea offered at end of meal.

Benihana - Dallas
Responded on March 3, 2020

Joel, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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JG
JohnG
Dallas
1 review
Dined on February 26, 2020
Overall4food4service3ambience4

Our chef seemed to be new and had a hard time understanding people's orders. We are regulars at this location and his sequence in the presentation wasn't good. Definitely had room for improvement.

Benihana - Dallas
Responded on March 12, 2020

Thank you John, for your feedback! Come back soon!

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DB
DaneshaB
1 review
Dined on February 25, 2020
Overall5food5service5ambience5

CUNG was Amazing! The experience was great and the food was perfect

Benihana - Dallas
Responded on March 12, 2020

Fantastic Dasnesha! We are happy you enjoyed the Benihana experience! Come back soon!

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OT
OpenTable Diner
Dallas
1 review
Dined on February 25, 2020
Overall4food4service4ambience4

4th birthday celebration

Benihana - Dallas
Responded on March 12, 2020

Thank you for allowing us to be a part of the special occasion!

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OT
OpenTable Diner
Dallas
1 review
Dined on February 23, 2020
Overall5food5service5ambience5

Nice place,service was awesome

Benihana - Dallas
Responded on March 12, 2020

Thank you for leaving us positive feedback, come back soon!

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OT
OpenTable Diner
1 review
Dined on February 23, 2020
Overall3food4service1ambience4

Went to celebrate my son’s birthday. The reservation listed what we were celebrating and our waiter even confirmed. We received poor service throughout and waited 30 minutes after we finished eating to get our check. Another server came in to hand us to-go boxes and said our server had “been real busy”. After finally getting our check, our server forgot to celebrate the birthday. What made it worse was the table across from us celebrated two birthdays with dessert and candles provided by the restaurant. Will not be going back and definitely not to celebrate anything special!

AT
AidenT
1 review
Dined on February 23, 2020
Overall1food1service1ambience5

Not the experience in use to. Your Chefs need to be re-trained to perform the exact same tricks. Communication is key? Train them that's it's best if they all said and performed the same routine. It's what makes the "Benihana" name Give the customer what they come for. Not satisfied with this visit and I'm an avid Benihaner!

Benihana - Dallas
Responded on February 25, 2020

Aiden, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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AM
AliciaM
Dallas
4 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

As always everything was fabulous

Benihana - Dallas
Responded on March 6, 2020

Awesome Alicia! On behalf of the Benihana team, we are happy to have provided you with a 5-star experience!

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r
rick
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

Service was great, cook was great and food was great. Went for our anniversary and wasn't disappointed.

Thanks

Benihana - Dallas
Responded on March 6, 2020

Thank you Rick, for allowing us to be a part of the special occasion!

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JA
JoeA
Dallas
6 reviews
Dined on February 21, 2020
Overall2food3service3ambience1

The quality has gone down significantly with Benihana. We used to love to cone to this place but this will probably be our last.

Benihana - Dallas
Responded on February 25, 2020

Joe, With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Cleveland
1 review
Dined on February 20, 2020
Overall4food4service3ambience4

Food was great. The service was a little rushed and you get a different experience every time you go. Each chef has their own personality which can make or break the experience.

Benihana - Dallas
Responded on March 6, 2020

We are happy to hear that you enjoyed the dining experience!

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MT
MTRG
1 review
Dined on February 19, 2020
Overall3food3service3ambience2

Order was wrong and the restaurant needs to work on cleanliness. I was not impressed by the overall of everything, especially because of the high price for everything..

Benihana - Dallas
Responded on February 25, 2020

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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KK
KrystalK
Dallas
2 reviews
Dined on February 19, 2020
Overall5food5service5ambience5

We go every month and always have a pleasant experience.

Benihana - Dallas
Responded on March 6, 2020

Wonderful Krystal! On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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GL
GariL
1 review
Dined on February 18, 2020
Overall3food5service2ambience2

At 6:30 the restaurant was busy, but the service was extremely slow. Seated for 30 minutes before soup arrived. Waiters would just tend to them own tables, instead of teamwork; such as instead of taking out dirty dishes as they were leaving the room when leaving with an empty tray. Ladies W/C stall had no toilet paper on either holder and no paper towels, when I entered at 6:30. At 8:00, there was no toilet paper in another ladies' stall and the trash can was overflowing into the floor. The entry looked as it if needed vacuuming, which should have been performed between lunch and dinner.

Benihana - Dallas
Responded on February 25, 2020

Gari, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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LC
LaCresiaW
Dallas
1 review
Dined on February 17, 2020
Overall5food5service5ambience5

Service was great and food was perfect.👍🏿👍🏿👍🏿

Benihana - Dallas
Responded on March 6, 2020

Awesome LaCresia! We are happy you enjoyed the Benihana experience! Come back soon!

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OT
OpenTable Diner
Denver
1 review
Dined on February 17, 2020
Overall4food4service3ambience4

Wait to order and get salad and soup was a bit long. Chef was excellent food was excellent and chef did some stuff I’d never seen and I’ve been going to Japanese Table grills for well over 20 years

Benihana - Dallas
Responded on March 6, 2020

Thank you so much for your feedback, we hope to see you back again soon!

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TL
ThelmaL
Dallas
4 reviews
Dined on February 17, 2020
Overall4food5service4ambience4

Overall, the dining experience was very good. Any time around the Valentine's holiday is not a time to go for a family celebration (birthday, etc.). I thought it would be quiet, on a Monday, 2/17 four days after Valentine's. Not so!

Benihana - Dallas
Responded on March 6, 2020

Excellent Thelma! Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you!

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OT
OpenTable Diner
Dallas
1 review
Dined on February 16, 2020
Overall3food4service2ambience1

Hostess staff was poor. Waited 20 minutes with a reservation.

Benihana - Dallas
Responded on February 25, 2020

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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K
Katherine
1 review
Dined on February 16, 2020
Overall4food4service4ambience4

Unfortunately my family all got sick from the food

Benihana - Dallas
Responded on March 3, 2020

thank you Katherine, for your feedback, we hope to see you back again soon!

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OT
vipOpenTable Diner
Washington DC
4 reviews
Dined on February 16, 2020
Overall3food2service3ambience3

This location is slow, even after you're seated.The food was cooked well but missed some seasoning. Overall it was just so-so.

Benihana - Dallas
Responded on February 20, 2020

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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CS
CaseyS
Dallas
1 review
Dined on February 16, 2020
Overall5food5service5ambience5

Benihana Dallas is my favorite place. Its always a pleasure to go, its fun and the food is good, no one beats the Mustard Sauce!

Benihana - Dallas
Responded on March 3, 2020

Awesome Casey! On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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OT
OpenTable Diner
Dallas
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

It was great!

Benihana - Dallas
Responded on March 3, 2020

Thank you for your feedback! Come back soon!

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OT
vipOpenTable Diner
Dallas
1 review
Dined on February 15, 2020
Overall2food3service3ambience2

Our chef seemed very rushed and did not really engage, even when we tried to talk to him. It wasn’t overly crowded, so there didn’t seem like a good reason for rushing the experience. Most of the food lacked flavor, especially the fried rice. We all paid extra for fried rice that ended up just tasting like soy sauce soaked white rice. Overall the worst Benihana we’ve ever been to by a good margin.

Benihana - Dallas
Responded on February 20, 2020

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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